How to Make an Access to Information Request or a Personal Information Request

You can submit your Access to Information or Privacy request online or by mail.

On-line Request

Using the ATIP online Request service, is a faster, easier and more convenient way to submit access to information or privacy requests. Apply online today to save time and postage.

Mailing your Request

Although forms exist for the submission of both access to information and privacy requests, using these forms is not required. You may submit your request in the form of a letter as long as you clearly explain what information you are seeking and under which Act.

There are no fees associated with privacy requests. Access to information requests must be accompanied by a nonrefundable $5 application fee as prescribed by Section 7(1)(a) of the regulations of the Act. Payment may be in the form of a cheque or money order made payable to the Receiver General of Canada or cash.

Before you make a Request

Please note that this is not a service to request statistical information. For statistical information, please contact Statistics Canada's Statistical Information Service by telephone at 1-800-263-1136 or by e-mail at infostats@statcan.gc.ca. The statistical information may already be published or available for purchase by the public and is excluded under the Access to Information Act.

If you are unsure whether your request would be considered an Access to Information Request or a statistical information request, please consult with the Statistics Canada Access to Information and Privacy Coordinator by email at statcan.atip-aiprp.statcan@statcan.gc.ca before you submit your request.

If you want information about Census and/or the 1940 National Registration, you may go directly to this link "Application and Authorization".

Access to Information Request Form

Personal Information Request Form

Please send your request to

Pierre Desrochers
Chief Privacy Officer
Office of Privacy Management and Information Coordination
Statistics Canada
R.H. Coats Building, 2nd floor
100 Tunney's Pasture Driveway
Ottawa, Ontario K1A 0T6

If you need assistance, contact us using one of the following:

Email address: statcan.atip-aiprp.statcan@statcan.gc.ca
Phone: 613-894-4086

Principles for assisting applicants

In processing your access request under the Access to Information Act, we will:

  1. Process your request without regard to your identity.
  2. Offer reasonable assistance throughout the request process.
  3. Provide information on the Access to Information Act, including information on the processing of your request and your right to complain to the Information Commissioner of Canada.
  4. Inform you as appropriate and without undue delay when your request needs to be clarified.
  5. Make every reasonable effort to locate and retrieve the requested records under the control of the government institution.
  6. Apply limited and specific exemptions to the requested records.
  7. Provide accurate and complete responses.
  8. Provide timely access to the requested information.
  9. Provide records in the format and official language requested, as appropriate.
  10. Provide an appropriate location within the government institution to examine the requested information.
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