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Access Our Statistical Data
Access Our Statistical Data
Access Our Statistical Data Service Standard Target (%) Results (April 2023 to March 2024) Publish 228 working days per year at 8:30AM. 95% 100% -
Access to Information and Privacy
Access to Information and Privacy
Access to Information and Privacy Service Standard Target (%) Results (April 2023 to March 2024) Reply to clients within 30 calendar days or in accordance with legislated timelines under the ATIA. 90% 94.64% -
Client Services – Custom Products
Client Services – Custom Products
Client Services – Custom Products Service Standard Target (%) Results (April 2023 to March 2024) Acknowledge receipt for request of product and/or service within 2 business days. 95% 99.22% Deliver products or services on a contractual basis within the mutually agreed-upon time. 95% 96.63% -
Consumer Price Index (CPI)
Consumer Price Index (CPI)
Consumer Price Index (CPI) Service Standard Target (%) Results (April 2023 to March 2024) The Consumer Price Index is released every month, about three weeks after the price observation period. 95% 100% Send acknowledgment receipt to all clients (except media) within 24 hours. 95% 98.91% -
Contact Us – General Information to data users and technical support to survey respondents
Contact Us – General Information to data users and technical support to survey respondents
Contact Us – General Information to data users and technical support to survey respondents Service Standard Target (%) Results (April 2023 to March 2024) Acknowledge receipt or answer an e-mail within 2 business days. 85% 100% Communicate via email in the official language of the client's choice. 100% 100% Provide telephone service during regular business hours, from 8:30 am to 4:30 pm in all Canadian time zones. 85% 92.54% -
Information about Surveys and for Survey Participants
Information about Surveys and for Survey Participants
Information about Surveys and for Survey Participants Service Standard Target (%) Results (April 2023 to March 2024) Post survey information within 24 HRS of start of collection. 95% 99.12% -
Labour Force Survey
Labour Force Survey
Labour Force Survey Service Standard Target (%) Results (April 2023 to March 2024) Data is released every month, 10 days after the collection period. A Daily article, a publication, a public use microdata file and 65 CODR tables are available on release day. 95% 100% Acknowledge receipts or answer an e-mail within 2 business days. 95% 95.62% Fill basic information requests and orders for readily available products within 2 business days of receipt. 95% 95.54% -
My StatCan
My StatCan
My StatCan Service Standard Target (%) Results (April 2023 to March 2024) Reply to clients within 2 business days. 90% 100% -
Provision of Statistical Data on Balance of Payment
Provision of Statistical Data on Balance of Payment
Provision of Statistical Data on Balance of Payment Service Standard Target (%) Results (April 2023 to March 2024) The data for the Balance of Payments are published within 60 days after the quarter. 95% 100% -
Provision of Statistical Data on Census of Population
Provision of Statistical Data on Census of Population
Provision of Statistical Data on Census of Population Service Standard Target (%) Results (April 2023 to March 2024) Data is published 18 months after Census Day. 100% N/A -
Provision of Statistical Data on Employment, Payroll and Hours
Provision of Statistical Data on Employment, Payroll and Hours
Provision of Statistical Data on Employment, Payroll and Hours Service Standard Target (%) Results (April 2023 to March 2024) Data is released every month, 60 days after the collection period. 95% 100% Acknowledge receipt or answer an e-mail within 2 business days. 95% 96.47% Fill basic information requests and orders for readily available products within 2 business days of receipt. 95% 100% -
Provision of Statistical Data on Enterprise Finances
Provision of Statistical Data on Enterprise Finances
Provision of Statistical Data on Enterprise Finances Service Standard Target (%) Results (April 2023 to March 2024) The data for the Quarterly Financial Survey are published 60 days after the reference period. 90% 100% The data for the Annual Financial and Taxation Survey are published 18 months after the reference period. 90% 100% -
Provision of Statistical Data on Industrial Product Price Index (IPPI)
Provision of Statistical Data on Industrial Product Price Index (IPPI)
Provision of Statistical Data on Industrial Product Price Index (IPPI) Service Standard Target (%) Results (April 2023 to March 2024) Respond to client enquiries within 2 business days. 90% 100% Data released within 1 month of reference period. 100% 100% Mean Annual Revision less than 0.5 percentage points. 100% 100% -
Provision of Statistical Data on International Trade
Provision of Statistical Data on International Trade
Provision of Statistical Data on International Trade Service Standard Target (%) Results (April 2023 to March 2024) Monthly Merchandise Trade data are published within 35-40 days after the reference month. 95% 100% -
Provision of Statistical Data in Manufacturing Sector
Provision of Statistical Data in Manufacturing Sector
Provision of Statistical Data in Manufacturing Sector Service Standard Target (%) Results (April 2023 to March 2024) The data are published within 45 days after the reference month. 100% 66.67% Survey coefficients and response rates are respected, as are revisions to previous months' data. 100% 100% -
Provision of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry
Provision of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry
Provision of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry Service Standard Target (%) Results (April 2023 to March 2024) The data for the Monthly GDP are published 60 days after the reference month. 100% 100% -
Provision of Statistical Data on the Quarterly Gross Domestic Product (GDP)
Provision of Statistical Data on the Quarterly Gross Domestic Product (GDP)
Provision of Statistical Data on the Quarterly Gross Domestic Product (GDP) Service Standard Target (%) Results (April 2023 to March 2024) The data for the Quarterly GDP are published within 60 days after the quarter. 100% 100% -
Provision of Statistical Data on Retail Trade
Provision of Statistical Data on Retail Trade
Provision of Statistical Data on Retail Trade Service Standard Target (%) Results (April 2023 to March 2024) The data are published within 2 months after the reference month. 95% 100% Survey coefficients and response rates are respected, as are revisions to previous months' data. 95% 100% -
Provision of Statistical Data on Wholesale Trade
Provision of Statistical Data on Wholesale Trade
Provision of Statistical Data on Wholesale Trade Service Standard Target (%) Results (April 2023 to March 2024) The data are published within 45 days after the reference month. 100% 66.67% Survey coefficients and response rates are respected, as are revisions to previous months' data. 100% 100% -
Read our Analysis
Read our Analysis
Read our Analysis Service Standard Target (%) Results (April 2023 to March 2024) Publish 228 working days per year at 8:30am. 95% 100% -
Research Data Centres (RDC)
Research Data Centres (RDC)
Research Data Centres (RDC) Service Standard Target (%) Results (April 2023 to March 2024) Have project proposals reviewed and approved in 8 weeks from receipt of a complete file. 80% 82.41% -
Statistical Capacity Building – Workshops, Training and Conferences
Statistical Capacity Building – Workshops, Training and Conferences
Statistical Capacity Building – Workshops, Training and Conferences Service Standard Target (%) Results (April 2023 to March 2024) National webinars will be offered in both official languages within 3 months. 95% 100% -
View our Reference Resources
View our Reference Resources
View our Reference Resources Service Standard Target (%) Results (April 2023 to March 2024) Publish 228 working days per year at 8:30am. 95% 100%