Industry Statistics Program - November - December 2010

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Consultation objectives

This evaluation was designed to assess the ability of the Distributive Trades Division and the Industry Services Division to meet the needs and priorities of their external and internal clients. The feedback will be used by the divisions to improve their programs, products and services.

Consultation methodology

As both divisions share many of the same clients, a joint Industry Statistics Program questionnaire was created.

The questionnaire was designed to obtain:

  • program satisfaction and importance ratings
  • suggestions for improvements
  • input on unmet information needs

How to get involved

This consultation is now closed.

Individuals who wish to obtain more information or to take part in a consultation should contact Statistics Canada through the Statistical Information Service.

Please note that Statistics Canada selects participants for each consultation to ensure feedback from a representative sample of the target population for the study. Not all applicants are asked to participate in a given consultation.

Results

Clients were very satisfied with retail trade financial information, retail trade by commodity, wholesale trade, and new motor vehicle sales statistics. They also expressed satisfaction with business consumer, property services, consumer service statistics, and culture and publishing statistics.

Overall, participants agreed that the statistics provided by the Industry Statistics Program helped them to understand trends and issues and to make informed decisions.

It is recommended that both divisions work toward improving the timeliness of the data being released, the level of detail provided, and the ease of use of the information. Other recommendations include improving data accessibility/retrieval and lowering the costs associated with it.

Statistics Canada thanks participants for their participation in this consultation. Their insights guide the Agency's web development and ensure that the final products meet users' expectations.

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