Archived - Price Report for Informatics Professional Services

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Statistics Canada - Producer Prices Division

2010/2011

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry.  For the purpose of this survey, ‘Informatics Professional Services’ covers the following types of businesses: Software publishers; Data processing; Hosting and related services; Computer systems and related services; Internet publishing and broadcasting, and Web search.

Confidentiality

Your answers are confidential

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive. 

Fax or other electronic transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during  facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-877-604-7828 between 8:00am and 23:00pm Mountain Time or mail to:  Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6.

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software, all formats, Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing;

B. Business Activities

We have selected one business activity for your company:

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application service provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processingresources available to clients on an hourly or time-sharing basis.

Was your company engaged in the business activity in 2011 that is identified above?

  • Yes Please go to Section C and complete the questionnaire.
  • No If no, please select one of the business activities below that best represents your business and complete the questionnaire.

Note: Only if you did not perform the pre-selected activity at all in 2011, then please select the activity that represents your main business activity.

Descriptions and examples of the business activities are given in section A. For more details of the business activities please refer to the reporting guide included with this questionnaire.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2010 and 2011

2010:

  • Fiscal year end date (year/month/day):
  • Number of months:

2011:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2010 and 2011 from all provinces. Please report in Canadian dollars for your company’s Canadian operations. Please see Section A. Descriptions of Business Activities for the details of each activity.

If your company operates in  more than one location  then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.

Business Activity

Software Publishing:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Data Processing, Hosting and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Internet Publishing, Broadcasting and Web Search Portals:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Computer Systems Design and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Other :

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Total:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company operates in  more than one location,  then please provide the total  from all locations (provinces and territories) in Canada.

Please report in Canadian dollars for your company’s Canadian operations.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, and sub-contracted services).
  • Exclude: Revenue from foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.
    • Operating Revenue in 2010 (CAN$):
    • Operating Revenue in 2011 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2010 (CAN$):
    • Expenses for Employees in 2011 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2010 (CAN$):
    • Expenses for Contract Worker in 2011 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (i.e. software, hardware, office expenses, travel and accommodation). 
  • Exclude: Overhead such as GST refunded by government, rent, utilities and insurance.
    • Other Expenses in 2010 (CAN$):
    • Other Expenses in 2011 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2010:
    • Average number of paid employees in 2011:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Include: Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2010:
    • Average number of paid employees who worked full-time in 2011:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below.

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no change in the average annual percentage of salaries and wages and fees paid to contract workers, then write 0.

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B (for all provinces and territories).
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2010 (%):
    • Salaries and Wages Rates in 2011 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B (for all provinces and territories).
    • Fees Paid to Contract Workers in 2010 (%):
    • Fees Paid to Contract Workers in 2011 (%):

We welcome any suggestions that you may have for improving the Price Report for Informatics Professional Services.

  • Signature of Authorized Person:
  • Date Completed:

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

Date:

Signature:

Please make a copy of this completed questionnaire for your records and return the questionnaire in the enclosed envelope.

Thank you

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