Canadian Survey on Business Conditions, third quarter of 2024

Business or organization information

1. Which of the following categories best describes this business or organization?

• Government agency
• Private sector business
• Non-profit organization
  • Who does this organization primarily serve?
    • Households or individuals
      e.g., child and youth services, community food services, food bank, women’s shelter, community housing services, emergency relief services, religious organization, grant and giving services, social advocacy group, arts and recreation group
    • Businesses
      e.g., business association, chamber of commerce, condominium association, environmental support or protection services, group benefit carriers (pensions, health, medical)
• Don’t know

2. In what year was this business or organization first established?

Please provide the year this business or organization first began operations.

Year business or organization was first established:
OR
Don’t know

• Approximately how long ago was this business or organization first established?
  • 2 years ago or less
    Established in 2024, 2023, or 2022.
  • 3 to 10 years ago
    Established in 2014 to 2021.
  • 11 to 20 years ago
    Established in 2004 to 2013.
  • More than 20 years ago
    Established in 2003 or earlier.
  • Don’t know

3. Over the last 12 months, which of the following international activities did this business or organization conduct?

Select all that apply.

• Export or sell goods outside of Canada
  Include both intermediate and final goods.
• Export or sell services outside of Canada
  Include services delivered virtually and in person.
  e.g., software, cloud services, legal services, environmental services, architectural services, digital advertising
• Make investments outside of Canada
• Sell goods to businesses or organizations in Canada who then resold them outside of Canada
• Import or buy goods from outside of Canada
  Include both intermediate and final goods.
• Import or buy services from outside of Canada
  Include services received virtually and in person.
  e.g., software, cloud services, legal services, environmental services, architectural services, digital advertising
• Relocate any business or organizational activities or employees from another country into Canada
  Exclude temporary foreign workers.
• Relocate any business or organizational activities or employees from Canada to another country
• Engage in other international business or organizational activities
• OR
• None of the above

4. Over the next three months, how are each of the following expected to change for this business or organization?

Exclude seasonal factors or conditions.

• Number of employees
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Vacant positions
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Sales of goods or services offered by this business or organization
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Selling price of goods or services offered by this business or organization
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Demand for goods or services offered by this business or organization
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Imports of goods or services
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Exports of goods or services
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Operating income
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Operating expenses
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Profitability
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Cash reserves
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Capital expenditures
  e.g., machinery, equipment
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Training expenditures
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Marketing and advertising budget
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know
• Expenditures in research and development
  • Increase
  • Stay about the same
  • Decrease
  • Not applicable
  • Don’t know

Business or organization obstacles

5. Over the next three months, which of the following are expected to be obstacles for this business or organization?

Select all that apply.

• Shortage of labour force
• Recruiting skilled employees
• Retaining skilled employees
• Shortage of space or equipment
• Rising cost of inputs
  An input is an economic resource used in a firm’s production process.
  e.g., labour, capital, energy and raw materials
• Rising costs in real estate, leasing or property taxes
• Rising inflation
• Rising interest rates and debt costs
  e.g., borrowing fees, interest payments
• Difficulty acquiring inputs, products or supplies from within Canada
• Difficulty acquiring inputs, products or supplies from abroad
• Maintaining inventory levels
• Insufficient demand for goods or services offered
• Fluctuations in consumer demand
• Attracting new or returning customers
• Lack of financial resources
• Technological limitations
• Regulatory constraints
• Cost of insurance
• Transportation costs
• Obtaining financing
• Increasing competition
• Challenges related to exporting or selling goods and services to customers in other provinces or territories
• Challenges related to exporting or selling goods and services outside of Canada
• Maintaining sufficient cash flow or managing debt
• Other obstacle
  • Specify other obstacle:
• OR
• None of the above

Flow condition: If at least two obstacles are selected in Q5, go to Q6. Otherwise, go to Q7.

Display condition: Display in Q6 the obstacles selected in Q5.

6. Of the obstacles selected in the previous question, which obstacle is expected to be the most challenging over the next three months?

• Shortage of labour force
• Recruiting skilled employees
• Retaining skilled employees
• Shortage of space or equipment
• Rising cost of inputs
  An input is an economic resource used in a firm’s production process.
  e.g., labour, capital, energy and raw materials
• Rising costs in real estate, leasing or property taxes
• Rising inflation
• Rising interest rates and debt costs
  e.g., borrowing fees, interest payments
• Difficulty acquiring inputs, products or supplies from within Canada
• Difficulty acquiring inputs, products or supplies from abroad
• Maintaining inventory levels
• Insufficient demand for goods or services offered
• Fluctuations in consumer demand
• Attracting new or returning customers
• Lack of financial resources
• Technological limitations
• Regulatory constraints
• Cost of insurance
• Transportation costs
• Obtaining financing
• Increasing competition
• Challenges related to exporting or selling goods and services to customers in other provinces or territories
• Challenges related to exporting or selling goods and services outside of Canada
• Maintaining sufficient cash flow or managing debt
• Other obstacle

Flow condition: If “Difficulty acquiring inputs, products or supplies from within Canada”, “Difficulty acquiring inputs, products or supplies from abroad”, or “Maintaining inventory levels” is selected in Q5, go to Q7. Otherwise, go to Q10.

Display condition: If “Difficulty acquiring inputs, products or supplies from within Canada”, “Difficulty acquiring inputs, products or supplies from abroad”, or “Maintaining inventory levels” is selected in Q5, display in Q7.

Supply chain challenges

7. How long does this business or organization expect the following to continue to be an obstacle?

• Difficulty acquiring inputs, products or supplies from within Canada
  • Less than 3 months
  • 3 months to less than 6 months
  • 6 months to less than 12 months
  • 12 months or more
  • Don’t know
• Difficulty acquiring inputs, products or supplies from abroad
  • Less than 3 months
  • 3 months to less than 6 months
  • 6 months to less than 12 months
  • 12 months or more
  • Don’t know
• Maintaining inventory levels
  • Less than 3 months
  • 3 months to less than 6 months
  • 6 months to less than 12 months
  • 12 months or more
  • Don’t know

8. Over the last three months, how have supply chain challenges experienced by this business or organization changed?

Supply chain challenges include difficulty acquiring inputs, products or supplies from within Canada or abroad and difficulty maintaining inventory levels.

Exclude seasonal factors or conditions.

• Supply chain challenges have worsened
  • Which of the following factors have contributed to these challenges?
    Select all that apply.
    • Increased prices of inputs, products or supplies
    • Increased delays in deliveries of inputs, products or supplies
    • Supply shortages resulted in fewer inputs, products or supplies being available
    • Supply shortages resulted in no inputs, products or supplies available
    • Other factor
      • Specify other factor:
    • OR
    • Don’t know
• Supply chain challenges have remained about the same
• Supply chain challenges have improved

9. Over the next three months, how does this business or organization expect supply chain challenges to change?

Supply chain challenges include difficulty acquiring inputs, products or supplies from within Canada or abroad and difficulty maintaining inventory levels.

Exclude seasonal factors or conditions.

• Supply chain challenges are expected to worsen
• Supply chain challenges are expected to remain about the same
• Supply chain challenges are expected to improve

Flow condition: If “Government agency” was selected in Q1, go to Q11. Otherwise, go to Q10.

Display condition: If “Non-profit organization” is selected in Q1, do not display “Transfer the business” or “Sell the business” in Q10.

Expectations for the next year

10. Over the next 12 months, does this business or organization plan to do any of the following?

Select all that apply.

• Expand current location of this business or organization
• Expand operations of this business or organization internationally
• Expand operations of this business or organization into a new province or territory within Canada
• Move operations of this business or organization to another location within the province or territory
• Move operations of this business or organization to another province or territory within Canada entirely
• Expand this business or organization to other locations within the same province or territory
• Expand this business or organization without increasing physical space
  i.e., hiring more staff who will work remotely, or expanding online sales capacity
• Restructure this business or organization
  Restructuring involves changing the financial, operational, legal or other structures of the business or organization to make it more efficient or more profitable.
• Acquire other businesses, organizations or franchises
• Invest in other businesses or organizations
• Merge with other businesses or organizations
• Reduce the physical space of this business or organization
• Scale down operations of this business or organization to within a single province or territory within Canada
• Transfer the business
• Sell the business
• OR
• Close the business or organization
• OR
• Don’t know
• OR
• None of the above

Growth

11. Over the next three years, what is the expected average yearly revenue growth for this business or organization?

Please provide your best estimate.

Round yearly growth to the nearest whole number.

The next three years refer to 2024, 2025, and 2026.

• Less than 0%
  i.e., negative revenue growth

• 0%
  i.e., no growth
  • Why is this business or organization not expecting any growth?
    Select all that apply.
    • Satisfied with current level of revenue
    • Don't think economic environment can support significant growth
    • Intense competition
    • Challenging to hire staff
    • Other reason
      • Specify other reason:
    • OR
    • Don’t know
• Between 1% and 5% per year
• Between 6% and 10% per year
• Between 11% and 15% per year
• Between 16% and 19% per year
• 20% or more per year
• Not applicable
  • i.e., this business or organization will not exist
• Don't know

Canada Emergency Business Account (CEBA)

12. Did this business or organization receive a repayable loan from the Canada Emergency Business Account (CEBA)?

The CEBA program offered interest-free loans of up to $60,000 to small businesses and not-for-profits.

• Yes
• No
• Don't know

Flow condition: If “Yes” is selected in Q12, go to Q13. Otherwise, go to Q15.

13. Has the Canada Emergency Business Account (CEBA) loan been paid back fully by this business or organization?

• Yes
  • Which of the following sources were used to repay the CEBA loan?
    Select all that apply.
    • Business credit from financial institutions
      e.g., CEBA refinancing product, business loans, lines of credit and credit cards from financial institutions such as chartered banks, caisses populaires or credit unions
    • Funds from within the business or organization
      e.g., business or organization profits or assets
    • Personal financing
      e.g., personal loans, lines of credit or credit cards from financial institutions
    • Personal savings of the owner
    • Other source
      • Specify other source:
  • OR
  • Don’t know
• No
  • Does this business or organization anticipate having the liquidity available or the access to credit to repay the CEBA loan by December 31, 2026?
    • Yes
    • No
    • Don't know
• Don't know

Flow condition: If “Yes, the CEBA loan has been paid back fully” is selected in Q13, go to Q14. Otherwise, go to Q15.

14. Did this business or organization receive partial debt forgiveness on its Canada Emergency Business Account (CEBA) loan?

Partial debt forgiveness: For eligible CEBA recipients, if the outstanding principal, other than the amount of potential debt forgiveness (up to $20,000), was repaid on or before January 18, 2024 (or March 28, 2024, if the business submitted a refinancing loan application to the financial institution that provided their CEBA loan on or before January 18, 2024), the remaining principal amount is forgiven.

• Yes
  • Did this business or organization apply to refinance its CEBA loan at the same financial institution that originally provided its CEBA loan by January 18, 2024?
    • Yes
    • No
    • Don't know
• No
• Don't know

Flow condition: If business or organization is in NAICS 11, 21, 23, 31, 33, 41, 44, or 45 AND was first established in 2020 or earlier, or if “3 to 10 years ago”, “11 to 20 years ago”, “More than 20 years ago” or “Don’t know” in Q2, go to Q15. Otherwise, go to Q18.

Total sales revenue and inventory

15. Which of the following best describes this business’s or organization’s current level of total sales revenue compared to its pre-pandemic level of total sales revenue?

• Total sales revenue is currently significantly higher than pre-pandemic levels
• Total sales revenue is currently somewhat higher than pre-pandemic levels
• Total sales revenue is currently about the same as pre-pandemic levels
• Total sales revenue is currently somewhat lower than pre-pandemic levels
• Total sales revenue is currently significantly lower than pre-pandemic levels
• Don't know

16. Which of the following best describes this business’s or organization’s current inventory levels compared to its pre-pandemic inventory levels?

• Inventory levels are currently significantly higher than pre-pandemic levels
• Inventory levels are currently somewhat higher than pre-pandemic levels
• Inventory levels are currently about the same as pre-pandemic levels
• Inventory levels are currently somewhat lower than pre-pandemic levels
• Inventory levels are currently significantly lower than pre-pandemic levels
• Don't know

17. Which of the following best describes this business’s or organization’s current approach to holding inventory compared to pre-pandemic?

• Currently keeping higher inventory levels compared to pre-pandemic
• Currently keeping roughly similar inventory levels compared to pre-pandemic
• Currently keeping lower inventory levels compared to pre-pandemic
• Don't know

Flow condition: If business or organization is in NAICS 11, 21,23, 31, 32, 33, 41, 44, or 45, go to Q18. Otherwise, go to Q20.

Inventory level

18. Which of the following best describes the current level of inventories held by this business or organization?

• Current level of inventories held is much higher than desired
• Current level of inventories held is higher than desired
• Current level of inventories held is at the desired level
• Current level of inventories held is lower than desired
• Current level of inventories held is much lower than desired
• Don't know

Flow condition: If “Current levels of inventories held is lower than desired” or “Current levels of inventories held is much lower than desired” is selected in Q18, go to Q19. Otherwise, go to Q20.

19. Which of the following factors contribute to the lower than desired level of inventories currently held by this business or organization?

Select all that apply.

• Plant closures
• Port closures
• Labour shortages
• Warehouse or supplier shortage
• Weather conditions or natural events
• Transport strikes
• Delay in timely deliveries
• High cost of maintenance
• Other factor
  • Specify other factor:
• OR
• Don’t know

Regulated occupations

20. Over the last three years, has this business or organization hired any employees in regulated occupations?

An employee is someone who would be issued a T4 from this business or organization. This excludes business owners, contract workers and other personnel who would not be issued a T4.

Regulated occupations require a licence or certificate to work in Canada.
e.g., accountants, architects, carpenters, engineers, physicians, electricians, nurses, teachers, welders, social workers, lawyers

• Yes
  • Among these employees hired in regulated occupations, did any have foreign credentials which required formal recognition?
    Foreign credential recognition is the process of verifying that the education and job experience obtained in another country are equal to the standards established for Canadian professionals.
    • Yes
    • No
    • Don't know
• No
• Don't know

Flow condition: If “Yes, business or organization hired employees in regulated occupations” and “No, these employees did not have any foreign credentials which required formal recognition” were both selected in Q20, go to Q21. Otherwise, go to Q22.

21. Has this business or organization not hired any employees with foreign credentials for any of the following reasons?

Select all that apply.

• Have not had a foreign trained applicant in the last three years
• Preference for hiring locally educated or locally trained individuals
• Uncertain about credibility of foreign credential recognition process results
• Uncertain about complexity and related costs of the foreign credential recognition process
• Other reason
  • Specify other reason:
• OR
• Don’t know

Cybersecurity

22. Over the next 12 months, does this business or organization plan to take any new or additional cybersecurity actions?

• Yes
• No
  • What is the primary reason this business or organization does not plan to take any new or additional cybersecurity actions?
    • This business or organization does not need cybersecurity measures
    • This business or organization does not have the necessary financial resources
    • This business or organization has already implemented any necessary cybersecurity actions
    • Other reason
      • Specify other reason:
• Don’t know

Flow condition: If “This business or organization does not need cybersecurity measures” is selected in Q22, go to Q24. Otherwise, go to Q23.

23. Does this business or organization have a dedicated cybersecurity budget?

• Yes
• No
• Don’t know

24. In the last 12 months, has this business or organization lost a contract due to cybersecurity requirements that could not be met?

• Yes
• No
• Don’t know

25. In the last 12 months, has this business or organization removed a business from its supply chain due to cybersecurity concerns?

• Yes
• No
• Don’t know

Ransomware

26. Over the last 12 months, was this business or organization impacted by ransomware incidents?

Ransomware is a type of malware that restricts access to your computer or your files and displays a message that demands payment for the restriction to be removed.

• Yes
  • Did this business or organization pay the ransom?
    • Yes
    • No
    • Don’t know
• No
• Don’t know

Artificial intelligence (AI)

27. Over the next 12 months, does this business or organization plan to use artificial intelligence (AI) in producing goods or delivering services?

e.g., machine learning, virtual agents, voice recognition

• Yes
  • What types of AI applications is this business or organization planning to use in producing goods or delivering services?

    Select all that apply.

    • Machine learning
    • Natural language processing
    • Virtual agents or chat bots
    • Speech or voice recognition using AI
    • Recommendation systems based on AI
    • Large language models
    • Text analytics using AI
    • Data analytics using AI
    • Neural networks
    • Augmented reality
    • Decision making systems based on AI
    • Deep learning
    • Image or pattern recognition
    • Machine or computer vision
    • Robotics process automation
    • Biometrics
    • Marketing automation using AI
    • Other type
      • Specify other type:
    • OR
    • Don’t know
• No
  • Why does this business or organization not plan to use AI in producing goods or delivering services over the next 12 months?

    Select all that apply.

    • Too expensive
    • AI is not a mature enough technology yet
    • Lack of knowledge on the capabilities of AI
    • Concerns about privacy or security
    • Concerns about bias
    • Lack of skilled workforce
    • Lack of required data
    • Laws and regulations prevent or restrict use of AI
    • Previous or current use of AI did not meet expectations
    • Other reason
      • Specify other reason:
    • OR
    • AI is not relevant to the goods produced or services delivered by this business or organization
    • OR
    • Don’t know
• Don’t know

Flow condition: If “Yes” was selected in Q27, go to Q28. Otherwise, go to Q30.

28. How does this business or organization expect AI to affect total employment?

• Increase
• Decrease
• No change
• Don’t know

29. Which of the following changes will this business or organization make when using AI to produce goods or deliver services?

Select all that apply.

• Train current staff to use AI
• Hire staff trained in AI
• Purchase computing power or specialized equipment
• Purchase cloud services or cloud storage
• Change data collection or data management practices
• Develop new workflows
• Use vendors or consulting services to install or integrate AI
• Other change
  • Specify other change:
• OR
• Don’t know
• OR
• None of the above

Environmental activities

30. Which of the following environmental practices does this business or organization have currently in place?

Select all that apply.

• Reducing waste
• Reducing air pollution
• Reducing energy
  e.g., sensor lights, LED lights
• Reducing water consumption
  e.g., automated faucets
• Encouraging employees to adopt environmentally friendly practices
  e.g., teleworking, using public transit, recycling
• Using recycled or waste materials as inputs
• Implement green processes
  e.g., reduce transportation impacts and building impacts
• Using one or more clean energy sources
  e.g., hydroelectricity, solar, wind
• Choosing suppliers based on their environmentally responsible practices or products
• Designing products or services to have a minimal impact on the environment
  e.g., eco-design that considers the product’s lifecycle
  Performing carbon sequestration activities
  e.g., planting trees, purchasing carbon credits
• Have a greenhouse gas (GHG) emissions reduction plan or a GHG emissions reduction target
• Measuring the business’s or organization’s environmental footprint
• Obtaining or maintaining one or more eco-responsible certifications
• Being zero waste
• Having a written environmental policy
• Hiring an external auditor to evaluate the business’s or organization’s environmental practices
• Other environmental practices
• OR
• None of the above

Flow condition: If all of “Reducing waste” to “Other environmental practices” in Q30 is selected, go to Q32. Otherwise, go to Q31.
Display condition: Display in Q31, what is not selected in Q30, from “Reducing waste” to “Other environmental practices”.

31. Which of the following environmental practices does this business or organization plan to implement over the next 12 months?

Select all that apply.

• Reducing waste
• Reducing air pollution
• Reducing energy
  e.g., sensor lights, LED lights
• Reducing water consumption
  e.g., automated faucets
• Encouraging employees to adopt environmentally friendly practices
  e.g., teleworking, using public transit, recycling
• Using recycled or waste materials as inputs
• Implement green processes
  e.g., reduce transportation impacts and building impacts
• Using one or more clean energy sources
  e.g., hydroelectricity, solar, wind
• Choosing suppliers based on their environmentally responsible practices or products
• Designing products or services to have a minimal impact on the environment
  e.g., eco-design that considers the product’s lifecycle
• Performing carbon sequestration activities
  e.g., planting trees, purchasing carbon credits
• Have a greenhouse gas (GHG) emissions reduction plan or a GHG emissions reduction target
• Measuring the business’s or organization’s environmental footprint
• Obtaining or maintaining one or more eco-responsible certifications
• Being zero waste
• Having a written environmental policy
• Hiring an external auditor to evaluate the business’s or organization’s environmental practices
• Other environmental practices
• OR
• None of the above

Liquidity

32. Does this business or organization have the cash or liquid assets required to operate for the next three months?

• Yes
• No
  • Will this business or organization be able to acquire the cash or liquid assets required?
    • Yes
    • No
    • Don’t know
• Don’t know

Debt

33. Over the next three months, does this business or organization plan to apply to a financial institution for a new line of credit, a new term loan, a new non-residential mortgage, or refinancing of an existing non-residential mortgage?

Include commercial mortgages.
Exclude residential mortgages.

• Yes
• No
  • Does this business or organization have the ability to take on more debt?
    Answer based on this business’s or organization’s ability, even if there are no plans to take on more debt.
    • Yes
    • No
      • For which of the following reasons is this business or organization unable to take on more debt?
        Select all that apply.
        • Cash flow
        • Lack of confidence or uncertainty in future sales
        • Request would be turned down
        • Too difficult or time consuming to apply
        • Interest rates are unfavourable
        • Payment terms are unfavourable
        • Credit rating
        • Other reason
          • Specify other reason:
        • OR
        • Not applicable
        • OR
        • Don’t know
    • Don’t know
• Don’t know

34. Over the next three months, how confident is this business or organization in its ability to make its debt payments in full and on time?

Include payments related to a line of credit, term loan or non-residential mortgage.

• Very confident
• Somewhat confident
• Moderately confident
• Not very confident
• Not at all confident
• Don't know

Working arrangements

35. Over the next three months, what percentage of the employees of this business or organization is anticipated to work on-site or work remotely?

Exclude employees that are primarily engaged in providing driving or delivery services or employees that primarily work at client premises, and contractors.

Working on-site refers to working from an office or job site, while working remotely refers to an employee working from home or another location of the employee’s choosing, other than their regular on-site location.

Provide your best estimate rounded to the nearest percentage.

If the percentages are unknown, leave the question blank.

1. Work on-site exclusively
   Percentage of employees:
2. Work on-site most hours
   Percentage of employees:
3. Work approximately the same number of hours on-site and remotely
   Percentage of employees:
4. Work remotely most hours
   Percentage of employees:
5. Work remotely exclusively
   Percentage of employees:

36. Over the next 12 months, what is the future outlook for this business or organization?

• Very optimistic
• Somewhat optimistic
• Somewhat pessimistic
• Very pessimistic
• Don’t know

Flow condition: If “Private sector business” is selected in Q1, go to Q37. Otherwise, go to “Contact person”.

Ownership

(i) The groups identified within the following questions are included in order to gain a better understanding of businesses owned by members of various communities across Canada.

37. What percentage of this business or organization is owned by each of the following groups?

Provide your best estimate rounded to the nearest percentage.
If the business or organization is not owned by anyone that falls under that group, please enter “0”.

What percentage of this business or organization is owned by women?
Percentage of business or organization owned by women:
OR
Prefer not to say
OR
Don’t know

What percentage of this business or organization is owned by First Nations, Métis or Inuit peoples?
Percentage of business or organization owned by First Nations, Métis or Inuit peoples:
OR
Prefer not to say
OR
Don’t know

What percentage of this business or organization is owned by immigrants to Canada?
Percentage of business or organization owned by immigrants to Canada:
OR
Prefer not to say
OR
Don’t know

What percentage of this business or organization is owned by persons with a disability?
Percentage of business or organization owned by persons with a disability:
OR
Prefer not to say
OR
Don’t know

What percentage of this business or organization is owned by lesbian, gay, bisexual, transgender, queer, or two-spirited (LGBTQ2) people?
Percentage of business or organization owned by LGBTQ2 people:
OR
Prefer not to say
OR
Don’t know

What percentage of this business or organization is owned by members of visible minorities?
A member of a visible minority in Canada may be defined as someone (other than an Indigenous person) who is non-white in colour or race, regardless of place of birth.
Percentage of business or organization owned by visible minorities:
OR
Prefer not to say
OR
Don’t know

Flow condition: If more than 50% of this business or organization is owned by members of visible minorities, go to Q38. Otherwise, go to “Contact person”.

38. It was indicated that at least 51% of this business or organization is owned by members of visible minorities. Please select the categories that describe the owner or owners.

Select all that apply.

• South Asian
  e.g., East Indian, Pakistani, Sri Lankan
• Chinese
• Black
• Filipino
• Latin American
• Arab
• Southeast Asian
  e.g., Vietnamese, Cambodian, Laotian, Thai
• West Asian
• e.g., Afghan, Iranian
• Korean
• Japanese
• Other group
  • Specify other group:
• OR
• Prefer not to say