Due to the ongoing Canada Post service disruptions, communications sent by mail may be delayed. Your timely participation is important. To assist you in completing your survey, a Statistics Canada employee may call or visit you in person.
We are committed to protecting the data you entrust to us. Please contact us or visit our Frequently asked questions page for further information.
Start your survey
Some Statistics Canada surveys can be completed online. If you have been invited, via email or mail, to participate in an online survey, complete the following steps to log in to the survey.
Step 1: Visit the electronic questionnaire portal and select Start my survey.
Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).
Step 3: Complete the survey.
Are you missing your secure access code, or do you need help?
Phone:
1-877-949-9492
(TTY: 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time
If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.
Email:
Frequently asked questions
Do you have general questions about Statistics Canada or surveys being conducted? Have a look at our FAQs to find some answers.
List of surveys in collection
To search for a particular survey, view the list of surveys currently in collection.
My community
There's power in numbers. Discover the benefits that various population groups enjoy and the challenges they face, thanks to a broad range of information from Statistics Canada surveys. You'll find presentations, articles, videos and infographics on subjects of interest.
Did you know?
- Our commitment to serving Canadians
- StatsCAN app
- StatsCAN Plus
- Statistics Canada is now using text messaging
- Statistics Canada's Trust Centre
Our commitment to serving Canadians
Statistics Canada is committed to producing high-quality, relevant and timely statistics on issues affecting our society to ensure that Canadians have the data they need when they need them. Our surveys are conducted in compliance with public health guidelines, and the health and safety of our respondents and employees continue to be our top priority. For more information on the surveys currently being conducted, please consult the List of surveys in collection.
Thank you to all of the households and businesses who participate in our surveys. We appreciate your time, and the trust you place in us to protect your information, so that we can deliver high-quality statistics that matter to all Canadians.
StatsCAN app
StatsCAN was made available in the Apple App Store and Google Play Store on January 31, 2022.
This free app lets you tap into expert analysis, fun facts, visuals, short stories and insight that bring together data, tools and articles to provide you with the latest information on Canada’s economy, society and environment.
StatsCAN Plus
StatsCAN Plus is a new way to tell our data stories throughout the day. This product offers analysis, data-driven insights and rapid response articles on timely events and days of note. StatsCAN Plus is conversational in tone and visually appealing, featuring dynamic infographics, and short, story-driven data and analysis that takes less than three minutes to read.
Statistics Canada is now using text messaging
To accommodate Canadians' preferences, Statistics Canada is now using text messaging, in addition to phone calls and email, to remind selected survey participants to complete their online questionnaire. This will help to ensure we have high participation rates for our surveys, which will allow us to continue to produce high-quality data. Our text message short code is 782-782. Standard message rates may apply.
Statistics Canada's Trust Centre
For more than 100 years, your data has been telling an important story and driving the action that is helping to shape our country, and your privacy has always been our top concern. That’s why we anonymize, encrypt, and de-identify all your data.
Learn how Statistics Canada keeps your data safe and protects your privacy.
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Infographic - The Journey of Statistics Canada Data
Statistics Canada collects data on all aspects of life in Canada, and you have a key role to play.