Annual Survey of Service Industries: Software Development and Computer Services (COMP)

Start your survey

Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.

Step 1: Visit the electronic questionnaire portal and select Start my survey.

Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).

Step 3: Complete the survey.

Are you missing your secure access code, or do you need help?

Phone:

1-877-949-9492
(TTY: 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time

If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.

Email:

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

  • calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs;
  • establishing government programs to assist businesses;
  • assisting the business community in negotiating contracts and collective agreements;
  • supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies;
  • indexing social benefit programs and determining tax brackets;
  • enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes. In addition, information from partially completed or unsaved questionnaires may be retained and used.


Collection period:

From March 2024 to October 2024


Collection methods:

Electronic questionnaire and telephone interview


Survey participation:

Mandatory under the Statistics Act

Confidentiality

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Data sharing agreements and record linkage

Data sharing agreements

To reduce response burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them for statistical purposes only. Statistics Canada will share data from this survey only with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must include substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements, with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The data shared will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email, at statcan.esdhelpdesk-dsebureaudedepannage.statcan@statcan.gc.ca, or by fax, at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the data shared will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkage

To enhance the data from this survey and reduce response burden, Statistics Canada may combine the information you provide with data from other surveys or administrative sources.

Topics covered in the survey

The survey asks questions about

  • revenue
  • e-commerce
  • expenses
  • industry characteristics
  • sales by type of client
  • sales by consumer location
  • international transactions

Published data

Statistics Canada publishes the results of its surveys in many formats. To find all the documents related to this survey, follow the links below and type the name of the survey in the search engine located at the left of your screen to filter the results.

Data: You will find tables, profiles of a community or region, thematic maps, public use microdata files, and data visualization tools.

Analysis: You will have direct access to Stats in brief (e.g., releases from The Daily, fact sheets), articles and reports, and journals and periodicals.

For more information about this survey