Start your survey
Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.
Step 1: Visit the electronic questionnaire portal and select Start my survey.
Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).
Step 3: Complete the survey.
Are you missing your secure access code, or do you need help?
Phone:
1-877-949-9492
(TTY: 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time
If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.
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The Survey Series on Accessibility (SSA) is a series of social surveys beginning in 2024. This project is collected as part of the Disaggregated Data Action Plan (DDAP) with the objective of producing detailed statistical information highlighting the lived experiences of specific population groups, as well as increased analytical insights on diverse groups of people.
Questionnaire content will focus on a variety of difficulties or barriers a person may experience within different areas of their daily lives. Results will support the Federal Data and Measurement Strategy for Accessibility, aiming to help identify, remove and prevent barriers to accessibility in Canada.
The first survey of the series focuses on experiences with accessibility and employment.
The second survey of the series focuses on experiences with accessibility and information and communication technology.
The third survey of the series focuses on experiences with accessibility and travel.
Your information may also be used by Statistics Canada for other statistical and research purposes.
Collection period:
From July 29, 2024
Collection methods:
An electronic questionnaire with telephone interview follow-up for non-response for each survey. A portion of the sample will have telephone interviews only.
Survey participation:
Voluntary
Confidentiality
Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19. Your information will be kept strictly confidential.
Data sharing agreements and record linkage
To enhance the data from this survey and to reduce the response burden, Statistics Canada will combine the information you provide with data from the 2022 Canadian Survey on Disability and other surveys within the Survey Series on Accessibility. Statistics Canada may also combine the information you provide with data from other surveys or administrative sources.
Topics covered in the survey
The survey series asks questions about:
- difficulties related to accessibility and employment;
- information and communication devices used;
- difficulties related to accessibility and information and communication technology;
- modes of transportation used;
- difficulties related to accessibility at the station;
- difficulties related to accessibility on the mode of transportation.
Survey-specific questions
- What is the Survey Series on Accessibility?
- How and why was I selected?
- How will the survey series be conducted?
- What will the surveys be about?
- Why are you collecting this information and what will it be used for?
- How much time will it take me to participate in this survey?
- What are the benefits of participating in this survey series?
- Is my participation voluntary?
- How will you safeguard the confidentiality of my information?
What is the Survey Series on Accessibility?
As part of the Disaggregated Data Action Plan (DDAP), the Survey Series on Accessibility (SSA) involves creating a panel of people who previously agreed to participate in follow-up surveys.
How and why was I selected?
You recently participated in the 2022 Canadian Survey on Disability (CSD) and provided contact information to participate in future surveys at Statistics Canada. Selecting people who have already participated in a Statistics Canada survey simplifies our data collection process.
Your participation is very important because you represent many other Canadians with characteristics similar to yours.
As part of the Survey Series on Accessibility, we are also looking to collect data from individuals living in Canada whose everyday activities are limited due to a long-term condition or disability who are often underrepresented in survey data.
How will the survey series be conducted?
If you were selected to participate, we will either send you an invitation to the survey by email or a Statistics Canada interviewer will call you. Once you receive the email invitation, you will be able to complete the questionnaire online at your convenience.
The Survey Series on Accessibility involves conducting a series of 3 to 5 short surveys with the same group of respondents, including you. You will be contacted by email or telephone for a new survey every few months over approximately a period of one year. After that, we will no longer contact you for this survey series, except to provide the survey results to you.
A Statistics Canada interviewer may contact you by telephone if you do not complete the surveys online.
What will the surveys be about?
Survey content will focus on a variety of difficulties or barriers a person may experience within different areas of their daily lives including people’s experiences navigating accessibility related to employment, information and communication technology, and transportation during travelling.
Why are you collecting this information and what will it be used for?
This survey is part of the Disaggregated Data Action Plan (DDAP) and Government of Canada’s initiatives to understand the experiences of individuals living in Canada whose everyday activities are limited due to a long-term condition or disability. The collected information will be aggregated and then become accessible to the public, all levels of government, and other data users. Results from this survey will provide important information on the experiences of individuals whose everyday activities are limited due to a long-term condition or disability and will help decision makers plan and evaluate services, programs and policies to better serve all people living in Canada. In addition, results will support the Federal Data and Measurement Strategy for Accessibility, aiming to help identify, remove and prevent barriers to accessibility in Canada.
How much time will it take me to participate in this survey?
The time required to complete the survey varies from person to person, however each survey in the Survey Series on Accessibility consists of approximately 20 questions and should only take around 10-20 minutes to complete.
What are the benefits of participating in this survey series?
This survey series aims to fill data gaps and data needs related to individuals living in Canada whose everyday activities are limited due to a long-term condition or disability and enable the Government of Canada to review and to carry out more equitable delivery of programs and services.
You will be helping us to implement a new method of data collection that will provide information on Canadian society more quickly and cost effectively.
Statistics Canada will publish highlights of the results on our website, and you will be informed of the results.
Is my participation voluntary?
Yes, Statistics Canada is only contacting those who have previously stated they would like to participate in follow up surveys.
Your participation is very important and will help Statistics Canada provide reliable and essential data that can have a direct impact on helping individuals living in Canada whose everyday activities are limited due to a long-term condition or disability. Your information is unique and cannot be replaced by someone else’s.
Each survey consists of approximately 20 questions and should only take around 10-20 minutes to complete.
How will you safeguard the confidentiality of my information?
As with all Statistics Canada surveys, any information provided will remain confidential pursuant to the Statistics Act.
Statistics Canada takes the privacy of Canadians very seriously. Published data can never identify you or your household.
To find out more about the measures in place to safeguard the confidentiality of your information, visit Statistics Canada’s Trust Centre.
