2020 Survey of Service Industries: Book Publishers

Why do we conduct this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

  • calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
  • establishing government programs to assist businesses
  • assisting the business community in negotiating contracts and collective agreements
  • supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
  • indexing social benefit programs and determining tax brackets
  • enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esdhelpdesk-dsebureaudedepannage.statcan@statcan.gc.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

  • Legal name:
  • Operating name (if applicable):

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

  • First name:
  • Last name:
  • Title:
  • Preferred language of communication:
    • English
    • French
  • Mailing address (number and street):
  • City:
  • Province, territory or state:
  • Postal code or ZIP code:
  • Country:
    • Canada
    • United States
  • Email address:
  • Telephone number (including area code):
  • Extension number (if applicable):
    The maximum number of characters is 10.
  • Fax number (including area code):

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

  • Operational
  • Not currently operational
    Why is this business or organization not currently operational?
    • Seasonal operations
      • When did this business or organization close for the season?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
    • Ceased operations
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?
        • Bankruptcy
        • Liquidation
        • Dissolution
        • Other - Specify the other reasons for ceased operations
    • Sold operations
      • When was this business or organization sold?
        • Date
      • What is the legal name of the buyer?
    • Amalgamated with other businesses or organizations
      • When did this business or organization amalgamate?
        • Date
      • What is the legal name of the resulting or continuing business or organization?
      • What are the legal names of the other amalgamated businesses or organizations?
    • Temporarily inactive but will re-open
      • When did this business or organization become temporarily inactive?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
      • Why is this business or organization temporarily inactive?
    • No longer operating due to other reasons
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

  • This is the current main activity
  • This is not the current main activity
    Provide a brief but precise description of this business or organization's main activity:
    • e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

  • Yes
    When did the main activity change?
    • Date:
  • No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

  • Farming or logging operation
  • Construction company or general contractor
  • Manufacturer
  • Wholesaler
  • Retailer
  • Provider of passenger or freight transportation
  • Provider of investment, savings or insurance products
  • Real estate agency, real estate brokerage or leasing company
  • Provider of professional, scientific or technical services
  • Provider of health care or social services
  • Restaurant, bar, hotel, motel or other lodging establishment
  • Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

  • Yes, there are other activities
    Provide a brief but precise description of this business or organization's secondary activity:
    • e.g., breakfast cereal manufacturing, shoe store, software development
  • No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

Approximately what percentage of this business or organization's revenue is generated by each of the following activities?
  Percentage of revenue
Main activity  
Secondary activity  
All other activities  
Total percentage  

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2020 and March 31, 2021.

Here are twelve common fiscal periods that fall within the targeted dates:

  • May 1, 2019 to April 30, 2020
  • June 1, 2019 to May 31, 2020
  • July 1, 2019 to June 30, 2020
  • August 1, 2019 to July 31, 2020
  • September 1, 2019 to August 31, 2020
  • October 1, 2019 to September 30, 2020
  • November 1, 2019 to October 31, 2020
  • December 1, 2019 to November 30, 2020
  • January 1, 2020 to December 31, 2020
  • February 1, 2020 to January 31, 2021
  • March 1, 2020 to February 28, 2021
  • April 1, 2020 to March 31, 2021.

Here are other examples of fiscal periods that fall within the required dates:

  • September 18, 2019 to September 15, 2020 (e.g., floating year-end)
  • June 1, 2020 to December 31, 2020 (e.g., a newly opened business).
  • Fiscal year start date:
  • Fiscal year-end date:

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

  • Seasonal operations
  • New business
  • Change of ownership
  • Temporarily inactive
  • Change of fiscal year
  • Ceased operations
  • Other
    Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

  • a detailed breakdown may be requested in other sections
  • these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Revenue

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales)
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales
  • federal, provincial and territorial sales taxes and excise duties and taxes
  • intercompany sales in consolidated financial statements.

b. Rental and leasing

Include rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions

Include commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax).

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

  • non-repayable grants, contributions and subsidies from all levels of government
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

  • dividend income
  • dividends from Canadian sources
  • dividends from foreign sources
  • patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

  • investment revenue
  • interest from foreign sources
  • interest from Canadian bonds and debentures
  • interest from Canadian mortgage loans
  • interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?
  CAN$ '000
a. Sales of goods and services
Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
 
b. Rental and leasing
Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
 
c. Commissions
Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
 
d. Subsidies
Include grants, donations, fundraising and sponsorships.
 
e. Royalties, rights, licensing and franchise fees  
f. Dividends  
g. Interest  
h. Other
Include intracompany transfers.
Specify all other revenue:
 
Total revenue  

E-commerce

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

  • sales of goods and services
  • rental, leasing and property management
  • commissions
  • subsidies, grants, donations, fundraising and sponsorships
  • royalties
  • rights
  • licensing and franchise fees
  • dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000:

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Include all revenue for which an order is received and commitment to purchase is made via the Internet, although payment can be made by other means, such as orders made on web pages, an extranet, mobile devices or Electronic Data Interchange (EDI).

Exclude orders made by telephone, facsimile or e-mail.

  • Yes
  • No

3. Of the [amount] amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Total e-commerce revenue in CAN$ '000:

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply.

Mobile app

Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps, including Apple's App Store, Google Play or Blackberry App World).

Company website Include sales through a browser-based website where your organization maintains control of the content.

Third-party website Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

  • Via a mobile app
  • Via your company website
  • Via a third-party website
  • Via Electronic Data Interchange (EDI)
  • Other
    Specify the other methods:

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

  • Yes
  • No

6. Why did this business not make sales over the Internet?

Select all that apply.

  • Goods and services do not lend themselves to online sales
  • Prefer to maintain current business model
  • Lack of skilled workers to implement and maintain e-commerce infrastructure
  • Cost of development is too high
  • Security concerns
  • Other
    Specify the other reasons:

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

  • a detailed breakdown may be requested in other sections
  • these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.

Include:

  • cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
  • freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay
  • bonuses (including profit sharing)
  • employee commissions
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
  • severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

  • health plans
  • insurance plans
  • employment insurance
  • pension plans
  • workers' compensation
  • association dues
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
  • contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers
  • custom work and contract work
  • subcontract and outside labour
  • hired labour.

d. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

e. Professional and business fees

Include:

  • legal services
  • accounting and auditing fees
  • consulting fees
  • education and training fees
  • appraisal fees
  • management and administration fees
  • property management fees
  • information technology (IT) consulting and service fees (purchased)
  • architectural fees
  • engineering fees
  • scientific and technical service fees
  • other consulting fees (management, technical and scientific)
  • veterinary fees
  • fees for human health services
  • payroll preparation fees
  • all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

  • diesel, fuel wood, natural gas, oil and propane
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts
  • telephone, Internet and other telecommunications
  • vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
  • postage and courier (used in the day to day office business activity)
  • computer and peripherals upgrade expenses
  • data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

  • internet
  • telephone and telecommunications
  • cellular telephone
  • fax machine
  • pager.

i. Business taxes, licenses and permits

Include:

  • property taxes paid directly and property transfer taxes
  • vehicle license fees
  • beverage taxes and business taxes
  • trade license fees
  • membership fees and professional license fees
  • provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks
  • gross overriding royalty expenses and direct royalty costs
  • resident and non-resident royalty expenses
  • franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

  • Crown royalties
  • Crown leases and rentals
  • oil sand leases
  • stumpage fees.

l. Rental and leasing

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
  • motor vehicle rental and leasing expenses
  • studio lighting and scaffolding
  • machinery and equipment rental expenses
  • storage expenses
  • road and construction equipment rental
  • fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

  • buildings and structures
  • machinery and equipment
  • security equipment
  • vehicles
  • costs related to materials, parts and external labour associated with these expenses
  • janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements
  • amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

  • professional and other liability insurance
  • motor vehicle and property insurance
  • executive life insurance
  • bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

  • newspaper advertising and media expenses
  • catalogues, presentations and displays
  • tickets for theatre, concerts and sporting events for business promotion
  • fundraising expenses
  • meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

  • travel expenses
  • meeting and convention expenses, seminars
  • passenger transportation (e.g., airfare, bus, train)
  • accommodations
  • travel allowance and meals while travelling
  • other travel expenses.

r. Financial services

Include:

  • explicit service charges for financial services
  • credit and debit card commissions and charges
  • collection expenses and transfer fees
  • registrar and transfer agent fees
  • security and exchange commission fees
  • other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

  • interest
  • bank charges
  • finance charges
  • interest payments on capital leases
  • amortization of bond discounts
  • interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

  • charitable donations and political contributions
  • bad debt expense
  • loan losses
  • provisions for loan losses (minus bad debt recoveries)
  • inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

  • production costs
  • pipeline operations, drilling, site restoration
  • gross overriding royalty
  • other producing property rentals
  • well operating, fuel and equipment
  • other lease rentals
  • other direct costs
  • equipment hire and operation
  • log yard expense, forestry costs, logging road costs
  • freight in and duty
  • overhead expenses allocated to cost of sales
  • other expenses
  • cash over/short (negative expense)
  • reimbursement of parent company expense
  • warranty expense
  • recruiting expenses
  • general and administrative expenses
  • interdivisional expenses
  • interfund transfer (minus expense recoveries)
  • exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
  • amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?
  CAN$ '000
a. Cost of goods sold  
a1. Opening inventories  
a2. Purchases
Include raw materials, goods purchased for resale and non-returnable containers.
Exclude change in inventories.
 
a3. Closing inventories  
a4. Cost of goods sold
Opening inventories plus purchases minus closing inventories.
 
b. Employment costs and expenses
Include all employees who were issued a T4.
Exclude commissions to be paid to non-employees, report at sub-question c.
 
b1. Salaries, wages and commissions  
b2. Employee benefits  
c. Subcontracts
Include commisions to non-employees.
Exclude research and development.
 
d. Research and development fees.
Exclude in-house research and development.
 
e. Professional and business fees
e.g., legal, accounting, consulting, scientific and property management fees
 
f. Utilities
e.g., electricity, water, gas
 
g. Office and computer related expenses
e.g., office supplies, postage, computer upgrades
 
h. Telephone, Internet and other telecommunication  
i. Business taxes, licenses and permits
e.g., beverage tax, business tax, license fees, property taxes
 
j. Royalties, franchise fees and memberships
Exclude Crown royalties.
 
k. Crown charges
(for logging, mining and energy industries only)
 
l. Rental and leasing
Include land buildings, equipment, vehicles.
 
m. Repair and maintenance
Include buildings, equipment, vehicles.
 
n. Amortization and depreciation  
o. Insurance  
p. Advertising, marketing, promotion, meals and entertainment  
q. Travel, meetings and conventions  
r. Financial services
e.g., bank charges, transaction fees
 
s. Interest expense  
t. Other non-production-related costs and expenses
Include bad debts, loan losses, donations, political contributions and inventory write-down.
 
u. All other costs and expenses
Include intracompany expenses.
Specify all other costs and expenses:
 
Total expenses  

Industry characteristics

Definitions:

Own titles: works published (or co-published) in Canada by a firm holding the Canadian territorial rights to these titles.

Agency titles: titles which are published or reprinted outside of Canada, but sold in Canada.

Revenue from pre-sold books should be reported in the year in which they are delivered.

Include e-books and print books.

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's net sales of the following goods and services?

Report dollar amounts in thousands of Canadian dollars.

Guidelines

Please complete the questions 1 to 15 for books only, in all formats (not any other published material that your firm produces).
Sales of own and agency titles (net of returns) (Paper and digital book sales only).

Sources of revenue

Net sales of own and exclusive agency titles (minus book returns) (report book sales only).
A title is defined as a work produced for sale through any print, audio, CD-ROM, online e-books or other formats.

Include:

  • titles bearing an ISBN published under the publisher's own imprint or under an imprint for which the publisher has acquired the publishing, management and marketing rights
  • non-periodical printed publications having at least 48 pages of text or illustrations, collated or bound, excluding covers
  • non-periodical printed publications having less than 48 pages but which you consider to be (are marketed as) a book (e.g., children's books and poetry books)
  • titles published in print, audio, CD-ROM, online e-books and other formats
  • titles published with non-book goods such as toys, etc.
  • titles sold under the form of masters for the purpose of reproduction (e.g.,, educational materials)
  • atlases.

Exclude:

  • publications issued for advertising purposes such as trade catalogues, prospectuses, tourist advertising, etc.
  • instruction books for assembling or operating machines, household appliances, etc., sold with the product
  • test sheets and music scores
  • timetables, price lists, directories, entertainment programs, calendars, school yearbooks, horoscopes, etc.
  • publications for internal use only, such as company regulations, reports, etc.
  • blank books such as ledgers and diaries
  • colouring books
  • newspapers and magazines
  • government publications and charts
  • publications containing advertising other than the publisher's own promotional materials.
For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's net sales of the following goods and services?
  Sales
(CAN$ '000)
a. Net sales of own and exclusive agency titles
Report book sales only (minus book returns).
 
b. All other sales of goods and services
e.g., sales of rights, periodical publishing, printing services, marketing, rental and leasing revenue
Specify all other sales:
 
Total sales of goods and services  

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, how much did this business receive in grants and subsidies?

Include federal, provincial/territorial and municipal grants and subsidies.

Exclude tax credits.

CAN$ '000:

3. Of the [amount] net sales of own and exclusive agency titles reported in question 1 a., what was the percentage breakdown of own and agency titles by language of printing?

Exclude sales of rights.

All books with 2 languages in equal proportion must be classified in the category "Other languages".

Of the [amount] net sales of own and exclusive agency titles reported in question 1 a., what was the percentage breakdown of own and agency titles by language of printing?
  Percentage
a. English  
b. French  
c. Other languages  
Total percentage  

4. Of the [amount] net sales of own and exclusive agency titles reported in question 1 a., how much was attributed to online sales of print titles for the following breakdown by authorship?

Include:

  • sales to online stores, including sales made through other companies' websites
  • sales in Canada and export sales.

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
Of the [amount] net sales of own and exclusive agency titles reported in question 1 a., how much was attributed to online sales of print titles for the following breakdown by authorship?
  Online sales of print titles (CAN$ '000)
a. Canadian authorship  
b. Foreign authorship  
Total online sales of print titles  

5. Of the [amount] net sales of own and exclusive agency titles reported in question 1 a., how much was attributed to sales of e-books for the following breakdown by authorship?

Include all sales by other companies/websites, sales in Canada and export sales.

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
Of the [amount] net sales of own and exclusive agency titles reported in question 1 a., how much was attributed to sales of e-books for the following breakdown by authorship?
  E-book sales (CAN$ '000)
a. Canadian authorship  
b. Foreign authorship  
Total e-book sales  

6. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's net sales of own and exclusive agency titles in Canada through the following channels?

Include sales done via distributors.

Exclude sale of rights.

When precise figures are not available, provide your best estimates.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's net sales of own and exclusive agency titles in Canada through the following channels?
  Net sales of books in Canada
(CAN$ '000)
Net sales of print books in Canada
Exclude online sales.
 
a. Wholesalers  
b. Major chain bookstores
i.e., chains of four outlets or more.
 
c. Independent bookstores
i.e., one to three outlets
Include campus bookstores.
 
d. General retailers
e.g., drugstores, department stores
 
e. Libraries
Exclude educational libraries.
 
f. Educational institutions
Include educational libraries.
 
g. Direct sales to consumer
e.g., festivals, trade fairs
 
h. All other channels of sales, excluding online sales
Specift all other channels of sales:
 
Online sales of print books in Canada  
i. Online sales of print books through any channel  
Sales of e-books in Canada  
j. Sales of e-books through any channel  
Total net sales in Canada of print books and e-books  

7. What was the breakdown of this business's net sales for own and exclusive agency titles [amount], according to the following commercial categories?

Include e-books and print books sales.

Please report the number of books sold in Canada and export during the fiscal year. The publisher's own titles are to be reported separately from exclusive agency books sold.

Own titles: works published (or co-published) in Canada by a firm holding the Canadian territorial rights to these titles.

Agency titles: titles which are published or reprinted outside of Canada, but sold in Canada.

Revenue from pre-sold books should be reported in the year in which they are delivered.

What was the breakdown of this business's net sales for own and exclusive agency titles [amount], according to the following commercial categories?
  Sold in Canada (CAN$ '000) Export sales (CAN$ '000)
Own titles    
a. Textbooks
Include:
- workbooks, teacher's manuals, and books focusing on developing literacy
- sales to schools at all levels of education.
   
b. Children and juvenile books
Include picture books and texts not primarily intended as textbooks.
Exclude colouring books.
   
c. Tradebooks
Include mass market paperbacks, trade paperbacks and trade hardcovers.
   
d. Reference, scholarly, professional and technical
e.g., dictionaries, encyclopedias, thesauruses
Include titles aimed at the academic community, research institutes and specific groups of individuals.
   
Subtotal own titles    
Exclusive agency titles    
e. Textbooks
Include:
- workbooks, teacher's manuals, and books focusing on developing literacy
- sales to schools at all levels of education
   
f. Children and juvenile books
Include picture books and texts not primarily intended as textbooks.
Exclude colouring books.
   
g. Tradebooks
Include mass market paperbacks, trade paperbacks and trade hardcovers.
   
h. Reference, scholarly, professional and technical
e.g. dictionaries, encyclopedias, thesauruses
Include titles aimed at the academic community, research institutes and specific groups of individuals.
   
Subtotal exclusive agency titles    
Total book sales    

8. What was the percentage breakdown of this business's net sales in Canada of own titles [amount] according to the following authorships?

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
What was the percentage breakdown of this business's net sales in Canada of own titles [amount] according to the following authorships?
  Percentage
a. Canadian authors  
b. Foreign authors  
Total percentage
Should equal 100%
 

9. What was the percentage breakdown of this business's net export sales of own titles [amount] according to the following authorships?

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
What was the percentage breakdown of this business's net export sales of own titles [amount] according to the following authorships?
  Percentage
a. Canadian authors  
b. Foreign authors  
Total percentage
Should equal 100%
 

10. What was the percentage breakdown of this business's net sales in Canada of exclusive agency titles [amount] according to the following authorships?

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
What was the percentage breakdown of this business's net sales in Canada of exclusive agency titles [amount] according to the following authorships?
  Percentage
a. Canadian authors  
b. Foreign authors  
Total percentage
Should equal 100%
 

11. What was the percentage breakdown of this business's net export sales of exclusive agency titles [amount] according to the following authorships?

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
What was the percentage breakdown of this business's net export sales of exclusive agency titles [amount] according to the following authorships?
  Percentage
a. Canadian authors  
b. Foreign authors  
Total percentage
Should equal 100%
 

A new title is a book with more than 50% original content. New editions and reprints are not considered new titles. In contrast with a new title, a book is considered a new edition if less than 50% of its content is original.

12. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, how many new titles did this business publish in each of the following commercial categories?

Include:

  • e-books and print books sales
  • your own titles and exclusive agency titles.

Canadian author:

  • A Canadian author (Canadian citizen) who lives abroad is considered a Canadian author
  • If the author or translator is Canadian, the book must be classified as a Canadian author.

Collective work:

  • A book with more than one author is considered Canadian-authored if at least one of the co-authors is Canadian
  • A collective work (e.g., an anthology) is considered Canadian-authored if at least 50% of the contributors are Canadian.

Foreign authors:

  • Any person living outside of Canada who is not a Canadian citizen.

Translation:

  • Whether it is a book with a simple translation or a translated book with adaptation, if the author or translator is Canadian, the book should be categorized as a Canadian author.
For the reporting period of YYYY-MM-DD to YYYY-MM-DD, how many new titles did this business publish in each of the following commercial categories?
  Number of Canadian authors Number of
foreign authors
a. Textbooks
Include:
- workbooks, teacher's manuals, and books focusing on developing literacy
- sales to schools at all levels of education.
   
b. Children and juvenile books
Include picture books and texts not primarily intended as textbooks.
Exclude colouring books.
   
c. Tradebooks
Include mass market paperbacks, trade paperbacks and trade hardcovers.
   
d. Reference, scholarly, professional and technical
e.g., dictionaries, encyclopedias, thesauruses
Include titles aimed at the academic community, research institutes and specific groups of individuals.
   
Total number of new titles published by authorship    
Total number of new titles published    

13. Of the [number of] new titles published, how many are available in the following formats?

Of the [number of] new titles published, how many are available in the following formats?
  Number of new titles
a. Print only  
b. Both print and e-book  
c. E-book only  
Total number of new titles published
Should equal the total number of new titles published at question 12.
 

14. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, how many copies of books did this business sell in the following commercial categories?

Include:

  • e-books and print books sales
  • your own titles and exclusive agency titles.
For the reporting period of YYYY-MM-DD to YYYY-MM-DD, how many copies of books did this business sell in the following commercial categories?
  Number of copies sold
a. Textbooks
Include:
- workbooks, teacher's manuals, and books focusing on developing literacy
- sales to schools at all levels of education.
 
b. Children and juvenile books
Include picture books and texts not primarily intended as textbooks.
Exclude colouring books.
 
c. Tradebooks
Include mass market paperbacks, trade paperbacks and trade hardcovers.
 
d. Reference, scholarly, professional and technical
e.g., dictionaries, encyclopedias, thesauruses
Include titles aimed at the academic community, research institutes and specific groups of individuals.
 
Total number of copies sold  

15. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's direct costs of own titles, exclusive agency titles and other published material, as reported for your cost of goods sold?

Report direct costs related to publishing.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's direct costs of own titles, exclusive agency titles and other published material, as reported for your cost of goods sold?
  Costs of titles sold (CAN$ '000)
a. Opening inventory  
b. Purchases
Include freight-in, customs and brokerage.
 
Direct costs related to publishing
Include amortized pre-publication costs, e.g., editorial and design.
 
c. Production employee salaries, wages and benefits  
d. Contract printing service fees
e.g., printing, binding and paper
 
e. All other production costs
Include materials for in-house printing such as pre-press, paper and ink.
 
Subtotal direct costs related to publishing  
f. Closing inventory  
Total cost of titles sold  

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

What was this business's breakdown of sales by the following types of client?
  Percentage
a. Clients in Canada - individuals and households  
b. Clients in Canada - businesses  
c. Clients in Canada - governments, not-for-profit organizations and public institutions
e.g., hospitals and schools
 
d. Clients outside Canada  
Total percentage  

International transactions - revenue received from exports

1. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business receive revenue from clients outside Canada for the sale of products, services, royalties, rights, licensing or franchise fees?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

  • Yes
  • No

International transactions - revenue received from exports

2. What was the revenue received from clients outside Canada?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Revenue received (CAN$ '000):

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?
  Percentage
a. Goods  
b. Services  
c. Royalties, rights, licensing and franchise fees  
Total percentage  

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of revenue received from clients outside Canada by country?
  Percentage
a. United States  
b. Mexico  
c. Provide the percentage of revenue received from any other countries - top 4 clients only  
c1. Other country 1
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 1:
 
c2. Other country 2
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 2:
 
c3. Other country 3
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 3:
 
c4. Other country 4
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 4:
 
Total percentage  

International transactions - purchases from outside Canada (imports)

5. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make payments to suppliers outside Canada for the purchase of products, services, royalties, rights, licensing or franchise fees?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

  • Yes
  • No

6. What were the payments made to suppliers outside Canada?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Payments made (CAN$ '000):

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?
  Percentage
a. Goods  
b. Services  
c. Royalties, rights, licensing and franchise fees  
Total percentage  

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

International transactions

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of payments made to suppliers outside Canada by country?
  Percentage
a. United States  
b. Mexico  
c. Provide the percentage of payments made to any other countries - top 4 suppliers only  
c1. Other country 1
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 1:
 
c2. Other country 2
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 2:
 
c3. Other country 3
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 3:
 
c4. Other country 4
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 4:
 
Total percentage  

COVID-19

1. In response to the COVID-19 pandemic, did this business experience additional expenses to comply with public health and safety guidelines or corporate guidelines to be allowed to operate?

Additional expenses could include: purchases of cleaning supplies, sanitation measures, protective equipment for employees or customers and costs to retrofit business operations (e.g., Plexiglass barriers, new equipment that facilitates physical distancing, additional labour costs).
Public health and safety guidelines refer to guidelines from a federal, provincial or municipal health agency.

Yes

What were the total additional expenses in fiscal year 2020?
Report in thousands of dollars. For expenses less than $500, enter "0".
When precise figures are not available, please provide your best estimate.

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

No

2. In response to the COVID-19 pandemic, in which of the following ways did this business change operating methods? 

Include both temporary and ongoing changes.

Select all that apply.

  • Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
  • Retrofit the workspace
  • Invest in e-commerce platforms
  • Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
  • Develop new supply chains
  • Ask some or all employees to work from home
  • Introduce or accelerate the introduction of new goods and services
  • Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
  • Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
  • Change marketing strategy (Include re-allocating marketing budget)
  • Increase marketing budget
  • Decrease marketing budget
  • Expand to new markets
  • Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
  • Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
  • Downsize business activities (e.g., reduce goods and services offered)
  • Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
  • Reduce costs other than labour costs
  • Take other actions
  • Specify the additional actions taken

    OR

  • No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

No

Notification of intent to extract web data

1. Does this business have a website?

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from business websites. As a result, we may visit the website for this business to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on businesses, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@statcan.gc.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

  • Strike or lock-out
  • Exchange rate impact
  • Price changes in goods or services sold
  • Contracting out
  • Organizational change
  • Price changes in labour or raw materials
  • Natural disaster
  • Recession
  • Change in product line
  • Sold business or business units
  • Expansion
  • New or lost contract
  • Plant closures
  • Acquisition of business or business units
  • Other
    Specify the other changes or events:
  • No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is [Provided Given Names], [Provided Family Name] the best person to contact?

  • Yes
  • No

Who is the best person to contact about this questionnaire?

  • First name:
  • Last name:
  • Title:
  • Email address:
  • Telephone number (including area code):
  • Extension number (if applicable):
    The maximum number of characters is 5.
  • Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

  • Hours:
  • Minutes:

4. Do you have any comments about this questionnaire?