Public Service Employee Survey

Start your survey

Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.

Step 1: Visit the electronic questionnaire portal and select Start my survey.

Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).

Step 3: Complete the survey.

Are you missing your secure access code, or do you need help?

Phone:

1-877-949-9492
(TTY: 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time

If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.

Email:

The Treasury Board of Canada Secretariat and Statistics Canada will administer the 2024 Public Service Employee Survey (PSES). This public service-wide survey is designed to provide information to support the continuous improvement of people management practices in the federal public service.

The survey results allow departments and agencies in the Government of Canada to identify their areas of strengths and opportunities on topics such as employee engagement, official languages, equity and inclusion, and workplace well-being. Departments and agencies can use the results to benchmark their performance, track progress over time, and develop and refine strategies. 

Employee responses contribute to making the public service a better place to work, which in turn leads to better outcomes for Canadians.

Access to the data will be restricted to a limited number of employees from Statistics Canada and the Treasury Board of Canada Secretariat. They will only be able to access the anonymized data for statistical and research purposes. Treasury Board of Canada Secretariat analysts will adhere to the same security and confidentiality requirements as Statistics Canada employees.

Information given by employees may also be used by Statistics Canada for other statistical and research purposes. Although voluntary, employees' participation is important so that the information collected provides the most accurate and complete picture of the public service.


Collection period:

From October 28 to December 31, 2024 

Email: October 28, 2024 


Collection methods:

Electronic Questionnaire


Survey participation:

Voluntary

Confidentiality

Social Survey:

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19. Your information will be kept strictly confidential.

Data sharing agreements and record linkage

Business survey or Social survey with no planned linkage:

Statistics Canada may combine the information you provide with data from other surveys or administrative sources to enhance the data from this survey and reduce response burden.

Topics covered in the survey

The survey asks questions on topics such as:

  • Employee engagement
  • Official languages
  • Equity and inclusion 
  • Workplace well-being. 

Published data

Statistics Canada publishes the results of its surveys in many formats. To find all the documents related to this survey, follow the links below and type the name of the survey in the search engine located at the left of your screen to filter the results.

Data: You will find tables, profiles of a community or region, thematic maps, public use microdata files, and data visualization tools.

Analysis: You will have direct access to Stats in brief (e.g., releases from The Daily, fact sheets), articles and reports, and journals and periodicals.

Survey-specific questions

What are the objectives of this survey?

The Treasury Board of Canada Secretariat and Statistics Canada will administer the 2024 Public Service Employee Survey (PSES). This public service-wide survey is designed to provide information to support the continuous improvement of people management practices in the federal public service.

The survey results allow departments and agencies in the Government of Canada to identify their areas of strengths and opportunities on topics such as employee engagement, official languages, equity and inclusion, and workplace well-being. Departments and agencies can use the results to benchmark their performance, track progress over time, and develop and refine strategies. 

How is this survey conducted?

The PSES is administered by Statistics Canada (StatCan) in partnership with the Office of the Chief Human Resources Officer (OCHRO) at Treasury Board of Canada Secretariat (TBS). Responding to the PSES is voluntary. The survey is administered to active federal public service employees and collected using an electronic questionnaire. Employees in participating departments and agencies will receive an email invitation from Statistics Canada, with a Secure Access Code to access the survey online. The link received should not be forwarded or shared with any other colleagues. The results from this survey will support the development of action plans and strategies to meet the needs of public servants and address any issues identified.

How long does it take to complete the survey?

It takes on average less than 30 minutes to complete the electronic questionnaire.

How was this survey developed?

The Public Service Employee Survey (PSES) was developed in partnership with the Office of the Chief Human Resources Officer (OCHRO) at the Treasury Board of Canada Secretariat (TBS) and Statistics Canada through consultative engagements with diverse stakeholders and employee networks within the public service. The content of the 2024 PSES was developed based on previous cycles and Statistics Canada then conducted qualitative interviews with public servants to test the questions.

Why should I participate in the Public Service Employee Survey (PSES)?

By taking part in the PSES, you can help your federal department or agency identify their areas of strength and opportunities related to topics such as employee engagement, official languages, equity and inclusion, and workplace well-being. Departments and agencies can use the results to benchmark their performance, track progress over time, and develop and refine strategies.

By participating in this survey, you will have the opportunity to express your views, share your experiences, and help create a positive workplace.

How will Statistics Canada safeguard the confidentiality of my information?

This survey is conducted under the authority of the Statistics Act, which ensures that the information provided will be kept confidential. Statistics Canada does not release any information that could identify individuals. Various confidentiality rules are applied to all data that are released or published to prevent the disclosure of any information deemed confidential. If necessary, data are suppressed to prevent direct or residual disclosure of identifiable data.

For more information on how Statistics Canada is keeping information private, secure and confidential, please visit our Trust Centre

A Privacy Impact Assessment (PIA) was conducted for the PSES 2022/2023 and updated for the PSES 2024. As is the case with all PIAs, Statistics Canada's privacy framework ensures that elements of privacy protection and privacy controls are documented and applied.

I am unable to complete the survey online due to accessibility issues.  How can I make alternative arrangements to complete the survey?

If you require accommodation due to accessibility issues, you can contact the StatCan info desk for alternate arrangements at infostats@statcan.gc.ca or call 1-877-949-9492 (TTY: 1-800-363-7629) between Monday to Friday (except holidays), from 8:00 a.m. to 7:00 p.m. (Eastern Time).

When will the results be available?

Results will be released in summer 2025.

An analytical report based on these data will be produced by Statistics Canada and announced in The Daily, Statistic Canada's official release bulletin.

For more information about this survey