Areas described under the Accessible Canada Act

Employment

Accessible employment at StatCan means that employees with disabilities and those experiencing barriers are supported throughout their employee journey. From recruitment and hiring to onboarding and career progression, all employees are supported to reach their full potential.

Desired state

  • Job seekers and employees consider StatCan to be an employer that prioritizes accessibility at every step of the employee journey and encourages employees to reach their full potential.
  • StatCan achieves and surpasses the workforce availability for persons with disabilities and contributes to the GC commitment of hiring 5,000 net new persons with disabilities by 2025.

Key priorities for 2023 to 2025

  • Improve the recruitment process for candidates with disabilities.
  • Improve timely and efficient accessibility and accommodations at all steps of the employee journey.
  • Provide learning, advancement, and career development opportunities throughout employment.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • Lack of knowledge or understanding of accessible and inclusive hiring practices: Managers lack information, resources, and knowledge on how to hire, support and promote persons with disabilities.
  • Stigma and attitudinal barriers: Some employees face barriers to retention and promotion because of persistent stigmas and ableist assumptions regarding their ability to do the job or their accommodation needs. Some persons with disabilities do not self-identify because they are concerned about being discriminated against when seeking work, learning and promotional opportunities.
  • Inflexible and complex staffing tools and processes: Some tools and processes used for recruitment and staffing, such as job posters and assessment tools, are in an inaccessible format and cannot accommodate diverse needs. Information or wording on posters may be confusing and, as a result, employees with disabilities may not apply for new or promotional opportunities. Once appointed, many persons with disabilities face additional barriers when required to fulfill official language requirements and may face challenges in accessing accessible language training.

Short-term actions

To address the lack of knowledge or understanding of accessible and inclusive hiring practices

  • Provide mandatory training for all Human Resources (HR) Advisors and hiring managers on disability awareness and etiquette and on accessible and inclusive recruitment, staffing processes and procedures.
  • Ensure Inclusive Hiring Practices for a Diverse Workforce (COR120) training becomes mandatory for all selection board members.
  • Update and develop accessible tools for in-person and virtual orientation for new employees, including a section on the intranet where information and tools related to accessibility for new employees are centralized (accessible parking, restrooms, employee networks, accommodation requests, etc.).
  • Develop an accessibility checklist outlining the steps to verify the accessibility of promotional hiring materials.
  • Create hiring goals for persons with disabilities at all occupational groups and levels.

To address stigma and attitudinal barriers

  • Create a framework and timeline to implement priority actions recommended in the reports produced following the employment system review, the accessibility system review, and the Engaging DisAbility Innovation Study.
  • Add accessibility training within the mandatory corporate training list for all employees, including managers and executives, and report annually on the completion rate.
  • Provide hiring managers with the guidance and resources to discuss accessibility and accommodations with new employees.
  • Promote self-identification through a specific campaign on the definition of person with disabilities.
  • Participate in conferences and career fairs to develop partnerships with post-secondary institutions, communities and associations that represent persons with disabilities to promote and prioritize the hiring of individuals that identify as having a disability across StatCan.

To address inflexible and complex staffing tools and processes

  • Adjust generic job advertisements to make them inclusive and barrier free for all people, including persons with disabilities.
  • Produce guidelines on inclusive hiring practices.
  • Develop an external page on the StatCan website that provides career information, including testimonials of persons with disabilities and employees experiencing barriers.
  • Increase the representation of persons with disabilities in official language (English and French) and development training programs.
  • Develop leadership development strategies and programs, including sponsorship and mentorship programs, to prioritize and support the advancement of persons with disabilities.

Indicators

The following indicators will be used to measure StatCan's progress in achieving accessible employment:

  • The percentage of HR Advisors and hiring managers who complete training on disability awareness and etiquette and on accessible and inclusive recruitment, staffing processes and procedures increases with the goal of achieving 100%.
  • Of all the qualified candidates in a pool who have received a letter of offer, the percentage of those who have self-declared as a person with a disability increases.
  • The percentage of persons with disabilities who report feeling that accessibility and accommodation issues have adversely affected their career progress in the federal public service over the last 12 months decreases annually (data source: PSES).
  • The number of hires toward StatCan's goal of hiring 219 net new persons with disabilities by 2025 is met or exceeded.

Roles and responsibilities:

Leads: Hiring managers, selection board members and HR Advisors
Enabler: Organizational Design and Resourcing Division

Built environment

An accessible built environment at StatCan is one where workspaces and the work environment are accessible for all. From the spaces in employees' homes to those owned or leased by StatCan, all environments used by employees will be accessible by design.

Desired state

  • Employees have barrier-free access to the built environments owned and leased by StatCan.
  • Employees are equipped to stay productive and healthy when working from home or from the office.

Key priorities for 2023 to 2025

  • Assess the accessibility of StatCan leased spaces or those outside the lease agreement.
  • Coordinate the renovations of the National Capital Region (NCR) offices to maximize accessibility and to provide best-in-class individual or systemic accommodations.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • Lack of consultation with persons with disabilities and those experiencing barriers: Employees are not consulted in the building design and maintenance processes for StatCan's offices and those not under StatCan's control. This impacts employees' ability to fully participate in their work environment.
  • Accessibility is not a key requirement in construction: Because construction projects inadequately consider inclusion by design, employees must ask for accessibility adjustments. This forces employees to work in a non-accessible workplace until adjustments are made and increases costs.

Short-term actions

To address the lack of consultation with persons with disabilities and those experiencing barriers

  • Develop a consulting process to receive input from persons with disabilities and employees experiencing barriers on upcoming renovation projects with Public Service and Procurement Canada (PSPC).
  • Establish a working group to ensure accessibility codes are respected for all renovation projects.

To address that accessibility is not a key requirement in construction

  • Hire a consultant to complete a review of accessibility in the workspaces leased by StatCan in the NCR.
  • Coordinate with the Fire Safety Office to ensure all procedures meet accessibility and accommodation requirements.
  • Prioritize the accessibility adjustments for the R. H. Coats Building and the Main Building in the NCR.
  • Ensure that the spaces owned by PSPC and managed by the property management team meet StatCan's accessibility needs.
  • Renovate regional office space to account for accessibility needs.

To contribute to the desired state of enhancing accessibility of the workplace and employee workspaces

  • Make building and floor plans easier to find on the current intranet page and include links on the centralized accessibility page.

Indicators

The following indicators will be used to measure StatCan's progress in achieving an accessible built environment:

  • Where within the control of StatCan, the percentage of features that comply with national accessibility standards in spaces leased by StatCan and those outside the lease agreement with property management increases with the goal of 100% compliance.
  • The percentage of employees who identify as a person with a disability and have reported that they are satisfied with the accessibility of their physical office workspace increases and suggests that the employee workspace is barrier-free.

Roles and responsibilities:

Enablers: Security and Facilities Division and Occupational Health and Safety

Information and communication technologies

Accessible information and communication technologies at StatCan (often called ICT) means that IT products are usable and accessible for everyone. Whether it is software development, infrastructure support, platform operations, service request fulfillment, IT asset management, cloud environments or offsite support, these all need to be accessible.

Desired state

  • All employees have the electronic and software tools they need to do their work.
  • Accessibility is an integrated and expected component of IT infrastructure (for example, security, infrastructure and application procurement or development).
  • Accessibility is part of standardized approaches, and needs are considered in the lifecycle of software and services development and software and hardware purchases.
  • Accessibility is incorporated and prioritized at every stage of IT processes.

Key priorities for 2023 to 2025

  • Improve IT employee knowledge to provide better accessibility and accommodations support to StatCan employees.
  • Integrate accessibility in every stage of product and service development.
  • Achieve IT accessibility compliance.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • Knowledge gaps within the IT team: IT employees lack awareness in how to best support and adapt their work for persons with disabilities and employees experiencing barriers. This impacts IT's ability to best support persons with disabilities and those experiencing barriers.
  • Accessibility consideration: At the time of purchase or creation, IT products and services do not prioritize accessibility, and this results in inaccessible purchases being made when barriers could have been signalled at the very beginning. This means that persons with disabilities and persons experiencing barriers cannot use these necessary tools.
  • Unavailable tools: Accessibility can be limited by the available technology, and sometimes the necessary tools and technology do not exist or are not available in all three networks. This prevents persons with disabilities and those experiencing barriers from accessing some of their accommodations.
  • Lengthy accommodation processes: It takes a long time for IT to receive accommodation requests because making technology requests can be confusing and time consuming for employees. This means that some employees might start working without their necessary tools.

Short-term actions

To address knowledge gaps within the IT team

  • Document barriers and develop training, software and hardware to solve them.
  • Assign accessibility-specific training for each role in the Digital Solutions Field to ensure all IT job streams are covered.
  • Develop accessibility assessment metrics that are applicable to all offerings from the Digital Solutions Field.

To address accessibility considerations

  • Create an inventory of IT products, services, and documents to then schedule consultations on, and assessments of, their accessibility.
  • Introduce IT policies, processes, guidelines and accessibility best practices for new and existing IT products, services, and content.
  • Launch the IT accessibility self-serve portal to capture user feedback and IT accessibility issues.
  • Operationalize an IT accessibility governance board that includes all relevant partners within StatCan.
  • Implement change at the contracting and governance level to include accessibility from the planning to the delivery stage (accessibility by design).
  • Pilot accessibility standards and compliance for the release and deployment of new IT items.
  • Operationalize accessibility standards and compliance for the release and deployment of new IT content, products, and services.

To address unavailable tools

  • Create a list of accessibility tools that are available to all employees.
  • Launch the self-serve portal that makes common adaptive solutions available to all employees by default.

To address lengthy accommodation processes

  • Allow for greater flexibility in the customization of computer settings so employees can address accessibility challenges.
  • Create an accessibility support team for all employees.

Indicators

The following indicators will be used to measure StatCan's progress in achieving an accessible IT:

  • The percentage of employees and managers within the Digital Solutions Field who have completed mandatory accessibility and accommodation support training increases with the goal of reaching 100% completion.
  • The percentage of tools and platforms that are developed or deployed (managed by StatCan) that meet accessibility standards (EN 301549 / WCAG [Web Content Accessibility Guidelines] 2.1) increases to result in 100% of all developed tools and platforms include accessibility in their design.
  • The timelines of IT accommodations requests, from initiation to full completion, continually improve.

Roles and responsibilities:

Enabler: Information Technology Operations Services Division

Communication, other than information and communication technologies

Accessible communication at StatCan means information that is provided, sent, or received is clear, direct and easy to understand and meets the needs of employees and Canadians.

Desired state

StatCan communication tools and services (in-person, digital or other) are accessible, inclusive, written in plain language, and free of biases and discrimination.

Key priorities for 2023 to 2025

  • Identify and remove accessibility barriers in the design and delivery of communication tools and services.
  • Develop a communication plan to build internal awareness on accessibility.
  • Promote the use of accessible communication tools to StatCan employees.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • The communication of information is inconsistently accessible: Internal communication products, such as the ICN and information broadcast popups, do not always consider the information access needs of all users. Some corporate communication products, such as PowerPoint presentations and briefing documents, are developed and shared in inaccessible formats or contain inaccessible elements.
  • Lack of emphasis on the accessible design of communications: There is a perception among employees that communication about the importance of accessible information is generic and not a primary focus at StatCan. Communication products are not varied enough to accommodate for different learning styles or to reach a broad audience.

Short-term actions

To address the communication of information that is inconsistently accessible

  • Identify communication tools that are commonly used by employees, assess the accessibility barriers, and recommend alternatives.

To address the lack of emphasis on the accessible design of communications

  • Develop a policy on internal and external accessible document dissemination that considers accessibility best practices.
  • Raise awareness about the need for ASL and LSQ services for internal and external events.
  • Promote plain language training and best practices for all employees.
  • Increase accessibility awareness through internal channels (for instance, ICN and @StatCan articles) and consider enhancements (for example, audio formats and ASL and LSQ videos).
  • Train all executive assistants; senior managers; developers of dashboards, portals, and dissemination tools; and Communications, Engagement and Training staff on accessibility standards and best practices.
  • Diversify the methods for communicating about accessibility to accommodate different learning styles, including town halls and similar events focused on accessibility, and build the case for why StatCan is making this a priority.

Indicator:

The following indicator will be used to measure StatCan's progress in achieving accessible communications:

  • The percentage of accessible internal and external facing communication tools and products increases each year with the goal of achieving 100% accessibility.

Roles and responsibilities:

Enablers: Strategic Communications and Planning Division and the Center of Expertise on Accessibility, Dissemination Division

Procurement of goods, services, and facilities

The accessible procurement of goods, services, and facilities at StatCan means to centralize purchases, including computer software and hardware and a variety of external professional services, while prioritizing accessibility.

Desired state

  • All purchase processes consider accessibility requirements and do not create new barriers or perpetuate current barriers.
  • Accessibility is considered early and across several vendors to ensure that it is included and prioritized in finalist selection criteria.

Key priorities for 2023 to 2025

  • Implement accessibility requirements in the procurement process.
  • Increase awareness and resources related to accessibility purchases among procurement specialists.
  • Ensure that accessibility and the needs of employees facing barriers are considered when new equipment is purchased (for example, microwaves, printers, signs and security gates).

Barriers

The following are some of the barriers that have been identified within StatCan:

  • GC centralized programs and policies: Some purchases that affect the accessibility of StatCan are made through pre-established methods. These methods fall under the responsibility of PSPC and Shared Services Canada. Some software licences that are necessary for the operation of StatCan's core services are renewed despite inaccessibility.
  • Lack of consultation: The procurement process lacks consultation with persons with disabilities and those experiencing barriers. This impacts the opportunity to report accessibility issues at the start of the procurement process.
  • Insufficient knowledge: The procurement team lacks tools on to how to ensure that accessibility is considered throughout the procurement process. Persons with disabilities who are unable to use products may require secondary purchases as a duty to accommodate.

Short-term actions

To address GC centralized program and policies

  • Stay informed on new accessibility standards and consult other government departments for implementation within StatCan.
  • Consult the Financial Management System to find a way to track accessibility requirements.

To address the lack of consultation

  • Biannually present projects from the procurement team and progress reports to the PwDC to gather feedback and requests.
  • Meet with the DTA team to facilitate the procurement process for recurring items on accessibility requests.

To address insufficient knowledge

  • Report quarterly accessibility progress and compliance within the Financial Management System.
  • Evaluate the accessibility of internal documents and templates and plan for their modification.
  • Train employees on accessible procedures for all procurement practices and any related accessibility training.
  • Monitor purchased equipment and promptly report anything that is inaccessible.

Indicators:

The indicators articulated below will be used to measure StatCan's progress in achieving an accessible procurement:

  • The percentage of contracts managed by StatCan that meet, and can be validated against, accessibility requirements and standards, such as EN 301 549 national standards, increases with the goal of achieving 100%.
  • The percentage of procurement employees who have completed mandatory accessibility purchase training increases with the goal of achieving 100% completion.

Roles and responsibilities:

Lead: Procurement, Financial Systems, and Internal Controls Division

Design and delivery of programs and services

The accessible design and delivery of programs and services at StatCan means that surveys, programs, and services are inclusive and accessible by design to meet the needs of Canadians and employees.

Desired state

  • Employees have the necessary tools and resources to design and deliver accessible services to persons with disabilities and those experiencing barriers.
  • The design and delivery of StatCan surveys, programs and services is informed by feedback from clients, data users and persons with disabilities.
  • Clients and employees can independently participate in programs, services, consultations, meetings and feedback processes in an inclusive, accessible, open and safe manner while protecting their language rights, privacy, confidentiality and security.

Key priorities for 2023 to 2025

  • Identify, remove and prevent accessibility barriers in the design and delivery of StatCan's programs and services.
  • Develop and pilot standardized approaches for accessibility services.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • Reactive approach: StatCan takes a reactive approach to accessibility rather than a proactive approach. This can make programs and services unavailable to persons with disabilities and employees experiencing barriers.
  • Inaccessible tools: Internal tools (for example, the Time Management System, information management tools and statistical software) are inaccessible. Persons with disabilities and employees experiencing barriers may need to request access to files and programs, adding delays to their deliverables.
  • Lack of centralized approach to address accessibility needs: The lack of a centralized approach to address accessibility needs for surveys, programs and services leads to inconsistency in how these requests are processed. This delays accessibility accommodations and affects employees' ability to do their job.

Short-term actions

To address the reactive approach

  • Create an inventory of programs and services used within StatCan.
  • Conduct systems review to identify and remove accessibility barriers in the design and delivery of our statistical programs and services.
  • Launch assessments and reviews of internal services, including the accessibility of learning programs, the GC Workplace Accessibility Passport and research data centres.

To address inaccessible tools

  • Create a working group and develop an action plan for centralized translations services (for example, ASL, LSQ and braille) and collaborate with the service provider, PSPC, to ensure sufficient resources are allocated to provide translation services.
  • Participate in StatCan and GC working groups to standardize accessibility tools and testing methods and come up with common procurement measures to acquire accessible tools.

To address the lack of a centralized approach to address accessibility needs

  • Build awareness by updating and promoting the intranet page that presents the services offered by the Centre of Expertise on Accessibility (CEA), with CEA links on the centralized accessibility site.
  • Deliver presentations of the services offered by the CEA to managers and employees across the organization.

Indicators

The following indicators will be used to measure StatCan's progress in achieving accessible programs and services:

  • The percentage of clients and employees with disabilities who are satisfied when accessing StatCan's services increases annually.
  • The percentage of statistical programs and services that meet the standardized requirements or procedures increases each year with the goal of achieving 100%.

Roles and responsibilities:

Enabler: Dissemination Division

Transportation

  • Statistics Canada has not identified any barriers in departmental policies, practices, programs, and services regarding transportation at this time.
  • Statistics Canada will ensure that regular monitoring of this area will occur to ensure prevention and removal of barriers. 

General


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Feedback

Designated person to receive feedback

The Director Equity, Talent Development and Workforce Strategy Division, Workforce and Workplace Branch is designated to receive feedback on behalf of the StatCan. We want to hear from you.

What feedback can you provide?

You can provide feedback on the barriers you experience when dealing with Statistics Canada or feedback that will help to inform our future Accessibility Plan. If your feedback is about a particular issue, make sure to include:

  • What you were trying to access.
  • Where the barrier happened and what the barrier was.
  • Any recommendations you might have.

How your feedback will be used

Your feedback will be considered as part of the continuous improvement of our accessibility efforts. Some feedback may be addressed right away, and some may be addressed in the development of our future accessibility plans. The feedback we receive and how we take it into consideration will be included in our progress reports, published in the years between accessibility plans.

How to Provide Feedback:

Want to send us feedback anonymously? You can send us mail or call us, without providing any personal information, or use our Accessibility feedback form, leaving your email address field blank.

Your feedback is important to us. We will acknowledge the receipt of all accessibility feedback in the same way it was received unless it is received anonymously.

For more information please consult this Privacy Notice.

Definitions

The following concepts are defined as:

Accessibility
"The degree to which a product, service, program or environment is available to be accessed or used by all."Footnote 1
Accessibility confidence
The ability of organizations to "manage disability as a business priority related to customer experience, talent, productivity, innovation, new product development, brand reputation and investment in human potential."Footnote 1
Barrier
"Means anything—including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice—that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation."Footnote 2
Disability
"Means any impairment, including a physical, mental, intellectual, cognitive, learning, communication, or sensory impairment—or a functional limitation—whether permanent, temporary, or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person's full and equal participation in society."Footnote 2
Persons with disabilities

The United Nations Convention on the Rights of Persons with Disabilities describes persons with disabilities as those who have long-term physical, mental, intellectual or sensory impairments, which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others.

For the purposes of this plan, the persons who experience barriers who were consulted included

  • persons who reported having a disability
  • persons with an impairment or health condition
  • persons without a disability, impairment or health condition.

Context

StatCan has a long-standing commitment to accessibility and its role in raising awareness on issues faced by Canadians with disabilities. StatCan continues to contribute to awareness through the following efforts:

  • The Canadian Survey on Disability, which is launched every five years and provides critical information about the lived experiences of Canadian youth and adults whose everyday activities are limited because of a long-term condition or health-related problem.
  • The launch of the Data Hub on Accessibility Statistics, a joint collaboration with Employment and Social Development Canada (ESDC) that was established in 2021 and provides key insights and information on Canadians with disabilities and accessibility.
  • StatCan's Accessibility Measurement Framework (AMF), which allows for the internal measurement of progress made against commitments in the ACA.
  • The development of A Federal Data and Measurement Strategy for Accessibility 2022 to 2027, which, in partnership with ESDC, will allow the Government of Canada to track, measure and report on progress in all areas under the ACA.
  • The development of a data hub to track and measure, on an agency-wide level, progress made toward the Government of Canada's commitment to hiring 5,000 net new persons with disabilities by 2025.
  • Early adoption of, and contribution toward, the creation of the Government of Canada (GC) Workplace Accessibility Passport workflow. This project helps address the obstacles federal public service employees and applicants with disabilities face in obtaining the tools, supports and measures to perform at their best and succeed in the workplace. It also facilitates recruitment, retention, and career advancement for persons with disabilities.

In addition to undertaking efforts to raise awareness on disability and accessibility externally, StatCan has also carried out internal commitments to better understand and support its workforce and create an inclusive workplace. To this end, StatCan, in partnership with Canadian Heritage, recently launched the Engaging DisAbility Innovation Study, an employee-led initiative supported by the Office of Public Service Accessibility at the Treasury Board of Canada Secretariat. Through a survey and online engagement, this project has provided StatCan with information to further understand the barriers faced by all employees, including those with disabilities.

Finally, to better support its employees and its journey to becoming fully accessible, StatCan created the Accessibility Secretariat and the StatCan Accessibility Leadership Taskforce (StatCan-ALT). These groups ensure that the priority areas in the ACA remain key areas of focus for the agency and that the commitments in this plan are measurable, attainable and result in a barrier-free StatCan.

Introduction

For an organization to become fully accessible, the accessibility of its products and services must be considered first. A workplace that ensures the productivity and well-being of its employees is accessible and inclusive by default. In short, accessibility must be deliberately and proactively woven into the organization's culture. With this, the vision for Statistics Canada: Road to Accessibility is to build an accessibility-confident culture and a solid foundation where our products, services, workplace, and workspaces are accessible by design.

StatCan's first accessibility plan aims to ensure that all StatCan and Statistical Survey Operations employees across the country are supported in a barrier-free environment, with their accessibility needs met. The first edition of Statistics Canada: Road to Accessibility, which spans December 31, 2022, to December 2025, is intended to be evergreen. As we make progress toward achieving an accessible and inclusive StatCan, our actions and commitments will change and evolve, and the Plan will be updated to ensure a continued and relevant focus on the areas needing it most.

Accessibility barriers can impact many Canadians, including those who do not identify as having a disability and those who have other intersecting identities. Intersectionality, which considers how different aspects of a person's identity can impact the way in which they experience barriers to inclusion, was a key priority in developing this plan. To ensure that the needs of a range of individuals are met with this plan, StatCan conducted extensive reviews and consultations. Emphasis was place on understanding the experiences of persons with disabilities, members from employment equity groups (women, visible minorities, and Indigenous people), and equity-seeking groups (Two-Spirit, lesbian, gay, bisexual, transgender, queer, intersex and more [2SLGBTQI+]). Additional information on the consultations can be found at the end of this document.

Statistics Canada: Road to Accessibility is structured around the following priority areas, as described in the ACA:

  • employment
  • built environment
  • information and communication technologies
  • communication, other than information and communication technologies;
  • procurement of goods, services, and facilities
  • design and delivery of programs and services
  • transport (non-applicable to StatCan).

Within StatCan, we added two additional areas to emphasize the importance of workplace accommodation and an accessibility-confident and disability-inclusive culture. As a result, in addition to the above-mentioned ACA priority areas, the plan includes a section on

  • culture
  • workplace accommodation.

Each priority area is defined in more detail in this plan, along with its

  • desired state
  • key priorities (from 2023 to 2025)
  • identified barriers (following the network consultations mentioned earlier)
  • actions and commitments to address the identified barriers
  • measurement indicators to track progress
  • the leads who enable or drive the area.

The plan begins with culture, a priority area in which we all play a role in creating an accessibility-confident and disability-inclusive workplace.

Culture

An accessible culture within StatCan is accessibility-confident and disability-inclusive. Focus and commitment are put on educating all employees and managers to empower and inform them on accessibility. Accessibility standards and best practices are emphasized, and employees feel confident and safe in speaking out on barriers to accessibility and potential solutions.

Desired state

  • The workplace culture at StatCan is welcoming to all employees, including persons with disabilities and those experiencing barriers.
  • Accessibility, by default, is treated as a business imperative, internally and externally.
  • Decisions at all levels consider the perspectives of persons with disabilities and those experiencing barriers.
  • All tools, documents and information provided to employees are fully accessible.

Key priorities for 2023 to 2025

  • Build awareness and educational opportunities for all employees.
  • Establish accessibility accountability at StatCan.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • Lack of awareness: The lack of disability and accessibility confidence among colleagues and managers may result in stigma and microaggressions toward employees with disabilities, negatively impacting their well-being and career mobility and progression.
  • Lack of inclusion and feedback: Employees with disabilities and others who experience accessibility barriers do not have a centralized and safe mechanism through which they can share their feedback or concerns. This leaves employees feeling isolated and unheard. This lack of a centralized mechanism also results in an inability for StatCan to understand the broad accessibility issues faced by employees.
  • Lack of internal collaboration: Accessibility initiatives are siloed and vary across teams and functions. A governance structure that links initiatives or a mechanism to share best practices is lacking.

Short-term actions

To address the lack of awareness

  • Develop and deliver annual manager and employee training to increase disability awareness and ensure that everyone understands their responsibilities. Training material will be developed in consultation with persons with disabilities.
  • Create an Internal Communication Network (ICN) page to centralize all internal accessibility-related information and reports for employees and managers.
  • Develop and implement performance management objectives for executives to measure progress made in fostering accessibility and inclusion in their teams.
  • Develop and implement performance management objectives to ensure all employees prioritize accessibility in their work.

To address the lack of inclusion and feedback

  • Develop a centralized and anonymous feedback system, first for all employees then for Canadians and external StatCan users, to which they can provide input on accessibility barriers.

To address the lack of internal collaboration

  • Present the progress made on accessibility as identified in Statistics Canada: Road to Accessibility to internal senior management committees, on a trimestral basis, using the indicators included in the Accessibility Measurement Framework.

Indicators

The following indicators will be used to measure StatCan's progress in achieving an accessible culture:

  • The percentage of employees and managers who have completed the annual, planned mandatory accessibility awareness training increases, with the goal of achieving a 100% completion rate.
  • The number of employees who are aware of the centralized anonymous feedback mechanism increases, with the goal of reaching all employees in the first year.

Roles and responsibilities:

Leads: All managers and employees
Enabler: Equity, Talent Development and Workforce Strategy Division

Workplace accommodation

Workplace accommodation at StatCan means that accommodation is made on a confidential, case-by-case basis and employees are supplied with the functional tools and working conditions they need to maximize their potential.

Desired state

  • Systemic accommodations are integrated in our planning, implementation, and ongoing activities.
  • A centralized, timely and efficient accommodation process treats data in a private, confidential manner and on a need-to-know basis.
  • Every employee is supported to easily access the tools and workspaces they need in a timely manner.

Key priorities for 2023 to 2025

  • Develop resource capacity within the Duty to Accommodate (DTA) team to improve service delivery to employees and managers.
  • Review, modify, develop, and communicate accommodation opportunities, tools, and procedures to all employees.
  • Monitor, report and track accommodation requests, their timeliness, and the level of satisfaction of clients.

Barriers

The following are some of the barriers that have been identified within StatCan:

  • Lack of procedural knowledge: Employees and managers lack information related to remote onboarding practices, accommodation requests, and their respective roles and responsibilities. Accommodation needs are often an afterthought rather than being built into management practices and procedures. This creates environments that are not responsive to the needs of all persons with disabilities.
  • Delays in getting accommodations: Accommodations are often delayed because of the complexity of the case, the increased number of accommodation requests (because of the hybrid work environment), insufficient human resources and expertise, the lack of available inventory or the length of time required to obtain the needed tools and services. Reliance on external partners can increase the delay in getting an evaluation or in transferring equipment. Until they get proper accommodation, persons with disabilities can have problems achieving their expected level of work.

Short-term actions

To address the lack of procedural knowledge

  • Develop and deliver a comprehensive plan to promote services, resources, tools and training, and increase awareness.
  • Promote and increase awareness of the GC Workplace Accessibility Passport.
  • Update the DTA intranet page and include accommodation information and links on the centralized accessibility site.

To address delays in getting accommodations

  • Hire, develop and provide required training to the DTA team to meet the increasing number of requests.
  • Streamline processes and establish service standards.
  • Conduct regular satisfaction surveys to ensure we are meeting the needs of the community.
  • Measure the length of time to treat and complete requests by type.

Indicators

The following indicators will be used to measure StatCan's progress in achieving an effective workplace accommodation program:

  • The percentage of employees who are aware of the GC Workplace Accessibility Passport increases each year.
  • The number and type of workplace accommodation requests, where such requests are being monitored over time to improve employee experience.
  • All accommodation requests are completed within, or in advance of, the expected timelines.
  • The percentage of completed accommodation requests where the employee is satisfied with the results increases over time.

Roles and responsibilities

Leads: All managers and employees
Enabler: Pay, Ethics and Workforce Management Division

Message from the Champion for persons with disabilities

In my 33 years spent working at Statistics Canada (StatCan), I have experienced many agency-wide changes. Stepping into the role of Champion for persons with disabilities in 2002, in addition to my other management responsibilities, felt like the ideal opportunity to become an agent of change.

I am honoured to work alongside the Persons with Disabilities Committee (PwDC). Together, we have mobilized people to dismantle accessibility barriers and we continue to do so every day. Through our work, I have seen increased interest, questions and engagement pertaining to accessibility from all areas at StatCan and beyond.

I am proud to present Statistics Canada: Road to Accessibility. This accessibility plan is the result of knowledge gathered from the lived experiences of employees who face accessibility barriers. I hope the goals of this plan will inspire reflection and action in all StatCan employees as the responsibility for an accessible organization is carried by all of us for all of us—and for all Canadians.

I have benefited from countless experiences and opportunities during my time at StatCan, amounting to the fulfilling career I now have. This plan aims to ensure that all employees, especially those experiencing barriers, are afforded enriching careers through which they are supported and encouraged to grow.

My time as an employee and as the champion has shown me that StatCan employees are committed to supporting persons with disabilities and all employees experiencing barriers. To do this, those who don't see themselves as a person with a disability still need the same tools, support, knowledge and corporate culture as persons with disabilities. The actions in this plan aim to support employees and to put accessibility at the forefront of everything StatCan does. Putting accessibility first is the right thing to do and will benefit everyone—employees, partners and Canadians.

The progress StatCan has made since my first day is remarkable. I hope this accessibility plan will push us into making even greater advancements in accessibility. This progress depends on concrete action, inclusivity by design and an accessible environment for all.

Tony Labillois
Champion for persons with disabilities and
Director General, Justice, Diversity and Population Statistics Branch

Message from the Chief Statistician and Diversity and Inclusion Champion

At Statistics Canada, we want all employees and leaders to be equipped to make accessibility part of their everyday work. We also want them to understand that barriers to accessibility are often experienced when by people who are part of underrepresented groups. Over the last two years, Statistics Canada (StatCan) has made tremendous progress in prioritizing equity, diversity and inclusion. Accessibility, and living barrier-free, is a human right. That means that, as an organization, it's our duty to create inclusive and flexible policies, programs, and services, and to provide physical spaces that give everyone an opportunity to participate and contribute.

I believe wholeheartedly that to fulfill our mandate as Canada's national statistical agency, our workforce must reflect the populations we serve; foster a safe, inclusive and productive work environment; and remove any barriers that prevent any of us from participating to our full potential.

To this end, I am proud to introduce StatCan's first multi-year accessibility action plan, "Statistics Canada: Road to Accessibility,"which outlines StatCan's commitment to the principles of the Accessible Canada Act (ACA). The ACA aims to make Canada barrier-free by January 1, 2040. It calls on all federal departments and agencies to focus on the experience of persons with disabilities by

  • making the built environment more accessible
  • making information and communications technologies accessible and usable for everyone
  • giving employees the tools to make products, programs, procurement, and services accessible
  • customizing the employee work experience to meet individual needs.

I am extremely proud of the progress StatCan has made improving the accessibility of its products, programs, and services, but I know we need to do more. This Accessibility Plan presents the results we expect to achieve. Together, we will proactively identify, remove, and prevent barriers in the workplace, and in our policies, programs, and services.

The journey to inclusion calls on everyone to help remove barriers to accessibility. We all must work to advance disability inclusion by ensuring that the work we do reflects the realities of all Canadians with disabilities, and we must all commit to being inclusive by design and accessible by default.

The responsibility lies with us.

Anil Arora
Chief Statistician of Canada

Business or organization information

1. Which of the following categories best describes this business or organization?

  • Government agency
  • Private sector business
  • Non-profit organization
    • Who does this organization primarily serve?
      • Households or individuals
        e.g., child and youth services, community food services, food bank, women's shelter, community housing services, emergency relief services, religious organization, grant and giving services, social advocacy group, arts and recreation group
      • Businesses
        e.g., business association, chamber of commerce, condominium association, environmental support or protection services, group benefit carriers (pensions, health, medical)
  • Don't know

Business or organization information

2. In what year was this business or organization first established?

Please provide the year this business or organization first began operations.
Year business or organization was first established:
OR
Don't know

3. Over the last 12 months, did this business or organization conduct any of the following international activities?

Select all that apply.

  • Export or sell goods outside of Canada
    Include both intermediate and final goods.
  • Export or sell services outside of Canada
    Include services delivered virtually and in person.
    e.g., software, cloud services, legal services, environmental services, architectural services, digital advertising
  • Make investments outside of Canada
  • Sell goods to businesses or organizations in Canada who then resold them outside of Canada
  • Import or buy goods from outside of Canada
    Include both intermediate and final goods.
  • Import or buy services from outside of Canada
    Include services received virtually and in person.
    e.g., software, cloud services, legal services, environmental services, architectural services, digital advertising
  • Relocate any business or organizational activities or employees from another country into Canada
    Exclude temporary foreign workers.
  • Engage in other international business or organizational activities
    OR
  • None of the above

4. Over the next three months, how are each of the following expected to change for this business or organization?

Exclude seasonal factors or conditions.

  • Number of employees
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Vacant positions
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Sales of goods and services offered by this business or organization
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Selling price of goods and services offered by this business or organization
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Demand for goods and services offered by this business or organization
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Imports
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Exports
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Operating income
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Operating expenses
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Profitability
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Cash reserves
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Capital expenditures
    e.g., machinery, equipment
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Training expenditures
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Marketing and advertising budget
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know
  • Expenditures in research and development
    • Increase
    • Stay about the same
    • Decrease
    • Not applicable
    • Don't know

Business or organization obstacles

5. Over the next three months, which of the following are expected to be obstacles for this business or organization?

Select all that apply.

  • Shortage of labour force
  • Recruiting skilled employees
  • Retaining skilled employees
  • Shortage of space or equipment
  • Rising cost of inputs
    An input is an economic resource used in a firm's production process.
    e.g., labour, capital, energy and raw materials
  • Rising costs in real estate, leasing or property taxes
  • Rising inflation
  • Rising interest rates and debt costs
    e.g., borrowing fees, interest payments
  • Difficulty acquiring inputs, products or supplies from within Canada
  • Difficulty acquiring inputs, products or supplies from abroad
  • Maintaining inventory levels
  • Insufficient demand for goods or services offered
  • Fluctuations in consumer demand
  • Attracting new or returning customers
  • Cost of insurance
  • Transportation costs
  • Obtaining financing
  • Increasing competition
  • Challenges related to exporting or selling goods and services outside of Canada
  • Maintaining sufficient cash flow or managing debt
  • Climate change or weather
  • Other
    • Specify other:
    OR
  • None of the above

Flow condition: If "Rising interest rates and debt costs" is selected in Q5, go to Q6. Otherwise, go to Q7.

Increased interest rates

6. Over the next three months, is this business or organization expecting any of the following due to increased interest rates?

Select all that apply.

  • Decreasing number of employees
  • Delaying hiring
  • Increasing selling price of goods or services offered
  • Reducing investment
  • Other
    • Specify other:
    OR
  • None of the above

Flow condition: If "Recruiting skilled employees" or "Retaining skilled employees" is selected in Q5, go to Q7. Otherwise, go to Q8.

Challenges in recruiting or retaining skilled employees

7. Over the next three months, what level of impact will challenges in recruiting or retaining skilled employees have on the business' or organization's ability to deliver goods and services?

  • No impact
  • Low impact
  • Medium impact
  • High impact
  • Don't know

Flow condition: If "Difficulty acquiring inputs, products or supplies from within Canada", "Difficulty acquiring inputs, products or supplies from abroad", or "Maintaining inventory levels" is selected in Q5, go to Q8. Otherwise, go to Q13.

Supply chain challenges

8. How long does this business or organization expect the following to continue to be an obstacle?

  • Difficulty acquiring inputs, products or supplies from within Canada
    • Less than 3 months
    • 3 months to less than 6 months
    • 6 months to less than 12 months
    • 12 months or more
    • Don't know
  • Difficulty acquiring inputs, products or supplies from abroad
    • Less than 3 months
    • 3 months to less than 6 months
    • 6 months to less than 12 months
    • 12 months or more
    • Don't know
  • Maintaining inventory levels
    • Less than 3 months
    • 3 months to less than 6 months
    • 6 months to less than 12 months
    • 12 months or more
    • Don't know

9. Over the last three months, how have supply chain challenges experienced by this business or organization changed?

Supply chain challenges include difficulty acquiring inputs, products or supplies from within Canada or abroad and difficulty maintaining inventory levels.
Exclude seasonal factors or conditions.

  • Supply chain challenges have worsened
    • Which of the following factors have contributed to these challenges?
      Select all that apply.
      • Increased prices of inputs, products or supplies
      • Increased delays in deliveries of inputs, products or supplies
      • Supply shortages resulted in fewer inputs, products or supplies being available
      • Supply shortages resulted in no inputs, products or supplies available
      • Other
        • Specify other:
        OR
      • Don't know
  • Supply chain challenges have remained about the same
  • Supply chain challenges have improved

10. Over the next three months, how does this business or organization expect supply chain challenges to change?

Supply chain challenges include difficulty acquiring inputs, products or supplies from within Canada or abroad and difficulty maintaining inventory levels.
Exclude seasonal factors or conditions.

  • Supply chain challenges are expected to worsen
  • Supply chain challenges are expected to remain about the same
  • Supply chain challenges are expected to improve

Supply chain

11. Over the next 12 months, does this business or organization plan to make any of the following adjustments to its supply chain?

Select all that apply.

  • Relocate supply chain activities to Canada
  • Relocate supply chain activities outside of Canada
  • Substitute inputs, products or supplies with alternate inputs, products or supplies
  • Shift to local suppliers
  • Partner with new suppliers
  • Work with suppliers to improve timeliness
  • Implement technological improvements
  • Invest in research and development projects to identify alternate inputs, products, supplies, or production processes
  • Other
    • Specify other:
    OR
  • Don't know
    OR
  • None of the above

Display condition: If "Maintaining inventory levels" is selected in Q5, go to Q12. Otherwise, go to Q13.

12. Over the next three months, in response to an expected difficulty maintaining inventory levels, which of the following does this business or organization plan to do?

Select all that apply.

  • Raise selling prices for goods and services offered
  • Accept backorders for goods or delay date of services
  • Stop taking sales orders
  • Increase promotion for alternative goods with greater availability
  • Find alternate inputs
  • Change some or all goods and services offered
  • Improve or speed up production process
  • Improve inventory tracking to plan timing of purchases
  • Hold higher-than-usual level of inventories as a precaution against future shortages
  • Other
    • Specify other:
    OR
  • Don't know
    OR
  • None of the above

Display condition: If "Insufficient demand for goods or services offered" is selected in Q5, go to Q13. Otherwise, go to Q14.

Insufficient demand

13. Over the next three months, what actions is this business or organization taking in response to insufficient demand for goods and services offered?

Exclude seasonal factors or conditions.
Select all that apply.

  • Lowering prices
  • Reducing posted job vacancies
  • Reducing employees' hours worked
  • Reducing number of employees
  • Increasing inventories of unsold goods
  • Other
    OR
  • Don't know
    OR
  • None of the above

Flow condition: If the business or organization is a private sector business or non-profit organization, go to Q14. Otherwise, go to Q15.
Display condition: If the business or organization is a non-profit organization, do not display "Transfer the business" or "Sell the business".

Expectations for the next year

14. Over the next 12 months, does this business or organization plan to do any of the following?

Select all that apply.

  • Expand current location of this business or organization
  • Expand operations of this business or organization internationally
  • Expand operations of this business or organization into a new province or territory within Canada
  • Move operations of this business or organization to another province or territory within Canada entirely
  • Expand this business or organization to other locations within the same province
  • Expand this business or organization without increasing physical space
    i.e., hiring more staff who will work remotely
  • Restructure this business or organization
    Restructuring involves changing the financial, operational, legal or other structures of the business or organization to make it more efficient or more profitable.
  • Acquire other businesses, organizations or franchises
  • Invest in other businesses or organizations
  • Merge with other businesses or organizations
  • Scale down operations of this business or organization to within a single province or territory within Canada
  • Transfer the business
  • Sell the business
    OR
  • Close the business or organization
    OR
  • Don't know
    OR
  • None of the above

2022 revenues compared with 2021

15. Compared with 2021, how did the revenues of this business or organization change in 2022?

Compared with 2021:

  • Revenues were higher or the same in 2022
  • Revenues were 1% to 24% lower in 2022
  • Revenues were 25% to 49% lower in 2022
  • Revenues were 50% to 74% lower in 2022
  • Revenues were 75% to 99% lower in 2022
  • Revenues were 100% lower in 2022
  • Don't know

Online sales

16. What percentage of total sales were made online in 2022?

Online sales, or electronic commerce (e-commerce) refers to all sales of a business' goods or services where orders were received, and the commitment to purchase was made, over the Internet.
Include sales made on this business' or organization's website and third-party websites and apps.
Exclude the delivery of digital products and services for which orders were not made online and orders received or commitments to purchase made by telephone, facsimile or email.
If there were no sales made online, enter "0".
Provide your best estimate rounded to the nearest percentage.

Percentage of total sales in 2022 made online:
OR
Don't know

Pricing

17. Over the next 12 months, on average, how much will the prices for goods and services offered by this business or organization be expected to increase?

  • This business or organization does not plan to increase prices
  • Greater than 0% to 3%
  • 4% to 7%
  • 8% to 11%
  • 12% to 15%
  • 16% or more
  • Don't know

Wages

18. Over the next 12 months, does this business or organization expect the average wages paid to change?

  • Average wages are expected to increase
    • By what percentage are average wages expected to increase?
      Provide your best estimate rounded to the nearest percentage.
      • Percentage:
        OR
      • Don't know
  • Average wages are expected to decrease
    • By what percentage are average wages expected to decrease?
      Provide your best estimate rounded to the nearest percentage.
      • Percentage:
        OR
      • Don't know
  • Average wages are expected to stay approximately the same
  • Not applicable
    e.g., This business or organization does not pay wages

Recruitment, retention and training

19. Does this business or organization currently do or plan to do any of the following over the next 12 months?

Select all that apply.

  • Increase wages offered to new employees
  • Increase wages offered to existing employees
  • Increase benefits offered to new employees
  • Increase benefits offered to existing employees
  • Recruit temporary foreign workers
  • Recruit seniors or retirees
  • Offer signing bonuses or incentives to new employees
  • Offer option to work at least some hours remotely
  • Offer flexible scheduling
  • Apply for learning and development programs provided by governments in order to upskill or reskill current employees
  • Work with education and training institutions to offer work-integrated learning programs such as co-ops, internships, and apprenticeships
  • Provide tuition support to employees to take courses or programs
  • Provide employees with paid time to engage in learning and development programs
  • Provide training to employees to take other positions within this business or organization
  • Encourage employees to participate in on-the-job training
  • Encourage employees to acquire micro-credentials which help individuals develop job-related competencies
    Micro-credentials are short, concentrated groups of courses that are based on industry needs. They are generally offered in shorter or more flexible timespans and tend to be more narrowly focused in comparison with traditional degrees and certificates. Some micro-credentials may be stackable and can be combined to form a part of a larger credential.
    OR
  • None of the above

Technology

20. Over the next 12 months, does this business or organization plan to implement new or update pre-existing digital technology to enable or enhance e-commerce or online sales?

  • Yes
    • How likely is this business or organization to work with a consultant to implement new or update pre-existing digital technology to enable or enhance e-commerce or online sales?
      • Very likely
      • Somewhat likely
      • Somewhat unlikely
      • Very unlikely
      • Don't know
  • No
  • Don't know

21. Over the next 12 months, does this business or organization plan to implement new or update pre-existing digital technology to enable or enhance other business processes?

  • Yes
    • How likely is this business or organization to work with a consultant to implement new or update pre-existing digital technology to enable or enhance other business processes?
      • Very likely
      • Somewhat likely
      • Somewhat unlikely
      • Very unlikely
      • Don't know
  • No
  • Don't know

22. Over the next 12 months, does this business or organization plan to adopt or incorporate any of the following technologies?

Exclude technologies already adopted or incorporated, or enhancements to existing technologies.
Select all that apply.

  • Software or hardware using artificial intelligence
    e.g., machine learning, predictive technology, virtual personal assistants, online customer support bots, image or speech recognition
  • Robotics
  • Automation of certain tasks
    e.g., through the use of robots or computer algorithms
  • Cloud computing
    Cloud computing: services that are used over the internet to access software, computing power, or storage capacity.
    e.g., Microsoft 365®, Google Cloud™, Dropbox™
  • Collaboration tools
    e.g., Zoom™, Microsoft Teams™, Slack™
  • Security software tools
    e.g., anti-virus, anti-spyware, anti-malware, firewalls
  • Software or databases for purposes other than telework and online sales
  • Digital technology to move business operations or sales online (for purposes other than teleworking or remote working)
  • Other
    • Specify other:
    OR
  • None of the above

Flow condition: If at least one technology or "Other" is selected in Q22, go to Q23. Otherwise, go to Q24.

23. Using a scale from 1 to 5, where 1 means "not at all challenging" and 5 means "extremely challenging", how challenging are the following for this business or organization when adopting or incorporating technologies?

  • Reorienting business strategy and processes
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Retraining employees with skills to use new technologies and processes
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Hiring workers with skills to implement new technologies
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Finding external consultants to implement new technologies or update pre-existing technologies
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Accessing external financing to support the implementation of new technologies or update pre-existing technologies
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Finding suitable hardware or software vendors
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Ensuring high-speed connectivity
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Integrating new digital technologies into this business' or organization's existing technology infrastructure
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Having access to financial resources to invest in new technologies
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant
  • Ensuring security and privacy of data
    • 1 – Not at all challenging
    • 2
    • 3
    • 4
    • 5 – Extremely challenging
    • Not relevant

Flow condition: If "None of the above" is selected in Q22, go to Q24. Otherwise, go to Q25.

24. For which of the following reasons does this business or organization not plan to adopt any digital technologies over the next 12 months?

Select all that apply.

  • This business or organization does not have the necessary financial resources
  • This business or organization does not have the necessary human resources
  • This business or organization has recently adopted digital technologies
  • Other reason
    • Specify other:
    OR
  • Digital technologies are not relevant to this business or organization

Liquidity

25. Does this business or organization have the cash or liquid assets required to operate for the next three months?

  • Yes
  • No
    • Will this business or organization be able to acquire the cash or liquid assets required?
      • Yes
      • No
      • Don't know
  • Don't know

Debt

26. Over the next three months, does this business or organization plan to apply for a new line of credit, a new term loan, a new non-residential mortgage, or refinancing of an existing non-residential mortgage?

Include commercial mortgages.
Exclude residential mortgages.

  • Yes
  • No
    • Does this business or organization have the ability to take on more debt?
      • Yes
      • No
        • For which of the following reasons is this business or organization unable to take on more debt?
          Select all that apply.
          • Cash flow
          • Lack of confidence or uncertainty in future sales
          • Request would be turned down
          • Too difficult or time consuming to apply
          • Interest rates are unfavourable
          • Payment terms are unfavourable
          • Credit rating
          • Other
            • Specify other:
            OR
          • Don't know
      • Don't know
  • Don't know

Working arrangements

27. Over the next three months, what percentage of the employees of this business or organization is anticipated to do each of the following?

Exclude staff that are primarily engaged in providing driving or delivery services or staff that primarily work at client premises.
Provide your best estimate rounded to the nearest percentage.
If the percentages are unknown, leave the question blank.

  1. Work on-site exclusively
    Percentage of employees:
  2. Work on-site most hours
    Percentage of employees:
  3. Work the same amount of hours on-site and remotely
    Percentage of employees:
  4. Work remotely most hours
    Percentage of employees:
  5. Work remotely exclusively
    Percentage of employees:

Future outlook

28. Over the next 12 months, what is the future outlook for this business or organization?

  • Very optimistic
  • Somewhat optimistic
  • Somewhat pessimistic
  • Very pessimistic
  • Don't know

Employment information

29. For each of the employment categories below, please provide the proportion of employees of this business or organization that are women and men.

For a smaller business or organization, a senior management position could be the owner or operator.
For a larger business or organization, senior management positions may include: Executive Director, President, Vice-President, Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, General Manager, Chairperson, or Corporate Controller.
Note: Press the help button (?) for additional information.
Provide your best estimate rounded to the nearest percentage.

  1. In senior management positions
    Percentage of employees that are women:
    Percentage of employees that are men:
  2. In all other management positions
    Percentage of employees that are women:
    Percentage of employees that are men:
  3. In all other positions
    i.e., employees who do not occupy a management position
    Percentage of employees that are women:
    Percentage of employees that are men:

Flow condition: If the business or organization is a private sector business, go to Q30. Otherwise, go to "Contact person".

Ownership

(i) The groups identified within the following questions are included in order to gain a better understanding of businesses owned by members of various communities across Canada.

30. What percentage of this business or organization is owned by women?

Provide your best estimate rounded to the nearest percentage.
Percentage:
OR
Don't know

31. What percentage of this business or organization is owned by First Nations, Métis or Inuit peoples?

Provide your best estimate rounded to the nearest percentage.
Percentage:
OR
Don't know

32. What percentage of this business or organization is owned by immigrants to Canada?

Provide your best estimate rounded to the nearest percentage.
Percentage:
OR
Don't know

33. What percentage of this business or organization is owned by persons with a disability?

Include visible and non-visible disabilities.
Provide your best estimate rounded to the nearest percentage.
Percentage:
OR
Don't know

34. What percentage of this business or organization is owned by LGBTQ2 individuals?

The term LGBTQ2 refers to persons who identify as lesbian, gay, bisexual, transgender, queer and/or two-spirited.
Provide your best estimate rounded to the nearest percentage.
Percentage:
OR
Don't know

35. What percentage of this business or organization is owned by members of visible minorities?

A member of a visible minority in Canada may be defined as someone (other than an Indigenous person) who is non-white in colour or race, regardless of place of birth.
Provide your best estimate rounded to the nearest percentage.
Percentage:
OR
Don't know

Flow condition: If more than 50% of this business or organization is owned by members of visible minorities, go to Q36. Otherwise, go to "Contact person".

36. It was indicated that at least 51% of this business or organization is owned by members of visible minorities. Please select the categories that describe the owner or owners.

Select all that apply.

  • South Asian
    e.g., East Indian, Pakistani, Sri Lankan
  • Chinese
  • Black
  • Filipino
  • Latin American
  • Arab
  • Southeast Asian
    e.g., Vietnamese, Cambodian, Laotian, Thai
  • West Asian
    e.g., Afghan, Iranian
  • Korean
  • Japanese
  • Other group
    • Specify other group:
    OR
  • Prefer not to say

Climate change statistics

Climate change statistics

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Climate change

Climate change is a long-term shift in weather conditions as measured through temperature, precipitation, wind, snow cover and other indicators. It involves changes in both average weather conditions and variability, including extreme weather events. Many aspects of our society affect and are affected by climate change, including the economy, the environment and the population.

Census of Environment

Census of Environment

The Census of Environment will deliver a comprehensive picture of Canada's ecosystems.

Canadian Centre for Energy Information

Canadian Centre for Energy Information

The Canadian Centre for Energy Information is a convenient one-stop virtual shop for independent and trusted information on energy in Canada.

Quality of Life Framework for Canada

Quality of Life Framework for Canada

Visit the Quality of Life Hub for information on the quality of life of people in Canada.

Canadian Statistical Geospatial Explorer

Canadian Statistical Geospatial Explorer

Start exploring Canada's rich data with the Canadian Statistical Geospatial Explorer.

Statistics on Indigenous Peoples

Statistics on Indigenous Peoples

Visit Statistics on Indigenous peoples to explore Statistics Canada's information holdings on Indigenous peoples, including a section on Indigenous children.

Gender, diversity and inclusion

Gender, diversity and inclusion statistics

A focal point for data produced by Statistics Canada's Centre for Gender, diversity and inclusion statistics.

Sustainable Development Goals – Climate Action

Sustainable Development Goals – Climate Action

Sustainable Development Goal 13: Climate action addresses the need to take urgent action to combat climate change and mitigate its impacts.

Canadian System of Environmental-Economic Accounting

Methodological Guide: Canadian System of Environmental-Economic Accounting

The Methodological Guide: Canadian System of Environmental-Economic Accounting describes the concepts, sources and methods used to compile environmental-economic accounts at Statistics Canada and links to related data tables and publications.

Municipal Land Use and Regulation 2022

Why are we conducting this survey?

Statistics Canada is conducting a new survey on behalf of Canada Mortgage and Housing Corporation (CMHC) called the Municipal Land Use and Regulation survey which will measure the degree of local land use restrictions across municipalities in Canada.

Survey data will be used to create an index of Land Use Regulation. This index will serve as a ranking system for municipalities on planning policies that could potentially incent the provision of affordable housing.

In addition, the data will be used by CMHC as an empirical basis for promoting policies aimed at increasing affordability and inclusion in the housing supply as part of their 2030 vision for creating affordable housing.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Although voluntary, your participation is important so that the information collected is as accurate and complete as possible.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the response burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Contact us if you have any questions or concerns about record linkage:

Email: infostats@canada.ca

Telephone: 1-877-949-9492

Mail:
Chief Statistician of Canada
Statistics Canada
Attention of Director, Investment, Science and Technology Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

Data sharing agreements

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data, and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Investment, Science and Technology Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at istd-dist_information@statcan.gc.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, Northwest Territories and Nunavut, as well as the Canada Mortgage and Housing Corporation.

General information

1. According to our records, the current jurisdiction you are reporting for is:

Please confirm whether this is the current jurisdiction.

  • Yes, this is the current jurisdiction
  • No, this is not the current jurisdiction
    • Please provide the correct jurisdiction.

2. What is the current size of this jurisdiction in square kilometres (km2)?

The area of this jurisdiction (#{CurrentJurisdiction}), according to the previous census, is reported below. Please confirm or update if required.

Square Kilometres

3. Since the beginning of 2017, how has the administrative overhead for your planning and building permitting offices changed for this jurisdiction?

Administrative overhead may include salaries and wages, rent, utilities, and office expenses, etc.

  • Increased
  • Decreased
  • Unchanged

General characteristics of land regulatory process

4. In this jurisdiction, how involved are the following in affecting residential building activities and growth management procedures?

*Note this question is in grid form.

Row Categories:
Sub-question a. City or Municipal Council

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

b.
Sub-question b. Municipal Directors

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

c.

Sub-question c. Community Organizations

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

d.

Sub-question d. Regional governments or planning boards

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

e.

Sub-question e. Provincial or Territorial Legislature

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

f.

Sub-question f. Local Courts or Tribunals

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

g.

Sub-question g. Provincial or Territorial Courts or Tribunals

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

h.

Sub-question h. Indigenous groups

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

i.

Sub-question i. Other organization

  • No Involvement
  • Minimal Involvement
  • Moderate Involvement
  • Major Involvement
  • Not applicable

4A. "Other organization" was selected in the previous question, please specify the other organization involved in affecting residential building activities and growth management.

Specify other organization:

5. To the best of your knowledge and for the following types of zoning in this jurisdiction, how does the supply of land compare to the demand?

Supply of land includes land whether held publicly or privately, that is vacant and zoned for development "by right" for the type of building indicated.

*Note this question is in grid form

a.

Sub-question a. Single detached homes

Includes detached single family homes, cottages, and mobile homes.

  • Supply more than demand
  • Supply about right
  • Supply less than demand

b.

Sub-question b. Semi-detached and row homes

  • Supply more than demand
  • Supply about right
  • Supply less than demand

c.

Sub-question c. Apartments

  • Supply more than demand
  • Supply about right
  • Supply less than demand

d.

Sub-question d. Mixed-use residential

  • One or more dwelling units attached to commercial units or other non-residential space together in a single building.
  • Supply more than demand
  • Supply about right
  • Supply less than demand

e.

Sub-question e. Non-residential

e.g., Commercial, industrial, institutional, etc.

  • Supply more than demand
  • Supply about right
  • Supply less than demand

6. In 2022, what was the total number of applications for the following types of zoning changes?

*Note this question is in grid form

Type of zoning change

a.

Sub-question a. New residential development

Total number submitted

Sub-question a. New residential development

Total number approved

b.

Sub-question b. All other residential zoning changes

Total number submitted

Sub-question b. All other residential zoning changes

Total number approved

c.

Sub-question c. New non-residential development

Total number submitted

Sub-question c. New non-residential development

Total number approved

d.

Sub-question d. All other non-residential zoning changes

Total number submitted

Sub-question d. All other non-residential zoning changes

Total number approved

Rezoning and regulatory approval

7A. For development projects that require rezoning, which of the following are required to approve residential land-use changes?

*Note this question is in grid form

a.

Sub-question a. Local Planning Commission or Committee

  • Approval required
  • Consultation required
  • No obligation

b.

Sub-question b. City or Municipal Council

  • Approval required
  • Consultation required
  • No obligation

c.

Sub-question c. Municipal Directors or Commissioners

  • Approval required
  • Consultation required
  • No obligation

d.

Sub-question d. Municipal Manager of Planning Department

  • Approval required
  • Consultation required
  • No obligation

e.

Sub-question e. Municipal Zoning Board

  • Approval required
  • Consultation required
  • No obligation

f.

Sub-question f. Environmental Assessments

  • Approval required
  • Consultation required
  • No obligation

g.

Sub-question g. Public hearings or public consultations

  • Approval required
  • Consultation required
  • No obligation

h.

Sub-question h. Public Health unit

  • Approval required
  • Consultation required
  • No obligation

i.

Sub-question i. Design Review board

  • Approval required
  • Consultation required
  • No obligation

j.

Sub-question j. Other

  • Approval required
  • Consultation required
  • No obligation

7B. "Other" was selected in the previous question, please specify the additional steps required to approve residential land use changes.

Specify additional steps required:

7C. For development projects that do not require rezoning, which of the following are required to approve residential land-use changes?

*Note this question is in grid form

a.

Sub-question a. Local Planning Commission or Committee

  • Approval required
  • Consultation required
  • No obligation

b.

Sub-question b. City or Municipal Council

  • Approval required
  • Consultation required
  • No obligation

c.

Sub-question c. Municipal Directors or Commissioners

  • Approval required
  • Consultation required
  • No obligation

d.

Sub-question d. Municipal Manager of Planning Department

  • Approval required
  • Consultation required
  • No obligation

e.

Sub-question e. Municipal Zoning Board

  • Approval required
  • Consultation required
  • No obligation

f.

Sub-question f. Environmental Assessments

  • Approval required
  • Consultation required
  • No obligation

g.

Sub-question g. Public hearings or public consultations

  • Approval required
  • Consultation required
  • No obligation

h.

Sub-question h. Public Health unit

  • Approval required
  • Consultation required
  • No obligation

i.

Sub-question i. Design Review board

  • Approval required
  • Consultation required
  • No obligation

j.

Sub-question j. Other

  • Approval required
  • Consultation required
  • No obligation

7D. "Other" was selected in the previous question, please specify the additional steps required to approve residential land use changes.

Specify additional steps required:

Residential land use regulation

8. Does this jurisdiction currently have any land available for residential development?

Supply of land includes land whether held publicly or privately, that is vacant and zoned for development "by right".

  • Yes
  • No

9. Does this jurisdiction have a minimum residential lot size requirement?

  • Yes
    • Is the minimum lot size requirement the same across the entire jurisdiction?
      • Yes
      • No
  • No

10A. What is the largest minimum lot size requirement for single detached homes?

Includes detached single family homes, cottages, and mobile homes.

  • Less than 250 m2 (approx. 0.06 acres)
  • Between 250 m2 and 499 m2 (approx. 0.06 acres and approx. 0.12 acres)
  • Between 500 m2 and 1000 m2 (approx. 0.12 acres and approx. 0.25 acres)
  • Over 1000 m2 (approx. 0.25 acres or more)

10B. What is the largest minimum lot size requirement for semi-detached or row homes?

  • Less than 250 m2 (approx. 0.06 acres)
  • Between 250 m2 and 499 m2 (approx. 0.06 acres and approx. 0.12 acres)
  • Between 500 m2 and 1000 m2 (approx. 0.12 acres and approx. 0.25 acres)
  • Over 1000 m2 (approx. 0.25 acres or more)

10C. What is the largest minimum lot size requirement for apartments?

  • Less than 250 m2 (approx. 0.06 acres)
  • Between 250 m2 and 499 m2 (approx. 0.06 acres and approx. 0.12 acres)
  • Between 500 m2 and 1000 m2 (approx. 0.12 acres and approx. 0.25 acres)
  • Over 1000 m2 (approx. 0.25 acres or more)

11. Does this jurisdiction place annual limits on the total number of new construction building permits allowed for the following types of buildings?

*Note this question is in grid form

a.

Sub-question a. Single detached homes

Includes detached single family homes, cottages, and mobile homes.

  • Yes
  • No

b.

Sub-question b. Semi-detached and row homes

  • Yes
  • No

c.

Sub-question c. Apartments

  • Yes
  • No

12. Does this jurisdiction place annual limits on the total number of new dwellings or units that can be built for the following types of buildings?

*Note this question is in grid form

a.

Sub-question a. Single detached homes

Includes detached single family homes, cottages, and mobile homes.

  • Yes
  • No

b.

Sub-question b. Semi-detached and row homes

  • Yes
  • No

c.

Sub-question c. Apartments

  • Yes
  • No

13. Do developers have to comply with any of the following requirements to build in this jurisdiction?

*Note this question is in grid form

a.

Sub-question a. Include affordable housing, however defined, in their projects

  • Always
  • Sometimes
  • Never

b.

Sub-question b. Provide beautification, mandatory land, parkland, or open space dedication (or fee in lieu of dedication)

  • Always
  • Sometimes
  • Never

c.

Sub-question c. Pay development charges (fees, costs or levies related to infrastructure creation or improvement)

  • Always
  • Sometimes
  • Never

d.

Sub-question d. Provide accessibility provisions

  • Always
  • Sometimes
  • Never

e.

Sub-question e. Conduct environmental impact assessments

  • Always
  • Sometimes
  • Never

f.

Sub-question f. Implement environmental building standards (LEED® or other passive building standards)

  • Always
  • Sometimes
  • Never

g.

Sub-question g. Other requirements

  • Always
  • Sometimes
  • Never

13A. "Other requirements" was selected in the previous question, please specify the additional requirements developers must comply with to build in this jurisdiction.

Specify other requirements:

Lot development and review time

14. Since the beginning of 2017, has this jurisdiction approved the creation of any new lots for residential development?

  • Yes
  • No

15. Since the beginning of 2017, approximately how much have fees levied on developers changed for the following types of development in this jurisdiction?

Include development charges and other associated fees with meeting the regulatory burden for zoning, permits, etc.

*Note this question is in grid form

a.

Sub-question a. Single detached homes

  • Decreased or No change
  • 1% to 25% increase
  • 26% to 50% increase
  • 51% to 75% increase
  • 76% increase and over

b.

Sub-question b. Semi-detached and row homes

  • Decreased or No change
  • 1% to 25% increase
  • 26% to 50% increase
  • 51% to 75% increase
  • 76% increase and over

c.

Sub-question c. Apartments

  • Decreased or No change
  • 1% to 25% increase
  • 26% to 50% increase
  • 51% to 75% increase
  • 76% increase and over

d.

Sub-question d. Mixed-use residential

One or more dwelling units attached to commercial units or other non-residential space together in a single building.

  • Decreased or No change
  • 1% to 25% increase
  • 26% to 50% increase
  • 51% to 75% increase
  • 76% increase and over

e.

Sub-question e. Non-residential

e.g., Commercial, industrial, institutional, etc.

  • Decreased or No change
  • 1% to 25% increase
  • 26% to 50% increase
  • 51% to 75% increase
  • 76% increase and over

16. What is the typical length of time required to complete the review of a development project which requires a change in zoning for this jurisdiction?

*Note this question is in grid form

Approximate Length of time (in weeks)

Project Type

a.

Sub-question a. Single detached homes

Approximate Length of time (in weeks)

b.

Sub-question b. Semi-detached and row homes

Approximate Length of time (in weeks)

c.

Sub-question c. Apartments

Approximate Length of time (in weeks)

d.

Sub-question d. Mixed-use residential One or more dwelling units attached to commercial units or other non-residential space together in a single building.

Approximate Length of time (in weeks)

e.

Sub-question e. Non-residential

p. ex. Commercial, industrial, institutional, etc.

17. What is the typical length of time required to complete the review of a development project which does not require a change in zoning for this jurisdiction?

*Note this question is in grid form

Approximate Length of time (in weeks)

Project Type

a.

Sub-question a. Single detached homes

Approximate Length of time (in weeks)

b.

Sub-question b. Semi-detached and row homes

Approximate Length of time (in weeks)

c.

Sub-question c. Apartments

Approximate Length of time (in weeks)

d.

Sub-question d. Mixed-use residential One or more dwelling units attached to commercial units or other non-residential space together in a single building.

Approximate Length of time (in weeks)

e.

Sub-question e. Non-residential

Commercial, industrial, institutional, etc.

Approximate Length of time (in weeks)

18. Since the beginning of 2017, how did the length of time required to complete the review and approval of the residential projects in this jurisdiction change?

*Note this question in grid form

Sub-question a. Single detached homes

  • Less time
  • About the same
  • More time

b.

Sub-question b. Semi-detached and row homes

  • Less time
  • About the same
  • More time

c.

Sub-question c. Apartments

  • Less time
  • About the same
  • More time

d.

Sub-question d. Mixed-use buildings

One or more dwelling units attached to commercial units or other non-residential space together in a single building.

  • Less time
  • About the same
  • More time

19. What is the typical amount of time between application for rezoning and the issuance of a development permit for the following types of projects?

*Note this question is in grid form.

Sub-question a. Single detached homes

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

Sub-question b. Semi-detached and row homes

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

Sub-question c. Apartments

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

Sub-question d. Mixed-use buildings

One or more dwelling units attached to commercial units or other non-residential space together in a single building.

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

20. What is the typical amount of time between the initial application for a building permit and the issuance of the permit for the following types of projects?

*Note this question is in grid form

Sub-question a. Single detached homes

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

Sub-question b. Semi-detached and row homes

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

Sub-question c. Apartments

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

Sub-question d. Mixed-use buildings

One or more dwelling units attached to commercial units or other non-residential space together in a single building.

  • Less than 3 months
  • 3 to 6 months
  • 7 to 12 months
  • 13 to 24 months
  • 25 to 36 months
  • Over 36 months
  • Not applicable

21. Please indicate the impact the following factors have in acting as a constraint to residential development in this jurisdiction for single detached homes.

Includes single detached houses, cottages and mobile homes

*Note this question is in grid form

a.

Sub-question a. Supply of land

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

b.

Sub-question b. Cost of land

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

c.

Sub-question c. Cost of new infrastructure

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

d.

Sub-question d. Density restrictions

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

e.

Sub-question e. Impact fees or exactions

Impact fees and other types of exactions are assessed on developments as a condition of approval of a proposed project and paid to the municipality.

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

f.

Sub-question f. Cost of construction

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

g.

Sub-question g. Municipal budget constraints

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

h.

Sub-question h. Municipal council opposition to growth

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

i.

Sub-question i. Citizen opposition to growth

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

j.

Sub-question j. School crowding

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

k.

Sub-question k. Length of review process for zoning

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

l.

Sub-question l. Length of review process for building permits

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

m.

Sub-question m. Length of review process for land development plan

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

22. Please indicate the impact the following factors have in acting as a constraint to residential development in this jurisdiction for multi-unit buildings.

Includes single detached houses, cottages and mobile homes

*Note this question is in grid form

a.

Sub-question a. Supply of land

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

b.

Sub-question b. Cost of land

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

c.

Sub-question c. Cost of new infrastructure

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

d.

Sub-question d. Density restrictions

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

e.

Sub-question e. Impact fees or exactions

Impact fees and other types of exactions are assessed on developments as a condition of approval of a proposed project and paid to the municipality.

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

f.

Sub-question f. Cost of construction

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

g.

Sub-question g. Municipal budget constraints

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

h.

Sub-question h. Municipal council opposition to growth

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

i.

Sub-question i. Citizen opposition to growth

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

j.

Sub-question j. School crowding

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

k.

Sub-question k. Length of review process for zoning

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

l.

Sub-question l. Length of review process for building permits

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

m.

Sub-question m. Length of review process for land development plan

  • Major impact
  • Moderate impact
  • Minimal impact
  • No impact
  • Not applicable

23. What is the most common form of residential development in this jurisdiction?

Redevelopment includes infill, conversions and other forms of intensification on brownfield lands which have been repurposed for redevelopment of residential dwellings.

Multi-unit buildings include semi-detached, row homes and apartments.

  • New development, single detached homes
  • New development, multi-unit buildings
  • Redevelopment, single detached homes
  • Redevelopment, multi-unit buildings

24. Does this jurisdiction have a greenbelt which limits the physical expansion of the urban area of the municipality?

Greenbelts are reserved lands surrounding the jurisdiction that include the objective of restricting urban sprawl. Other commonly used terms include; Urban Containment Boundary, Urban Growth Boundary and/or Growth Containment Boundary.

  • Yes
  • No

25. Does this jurisdiction mandate affordable housing or have affordable housing targets as part of a municipal plan?

Affordable housing includes non-market housing which is subsidized as well as market housing costing less than 30% of local median income.

  • Yes
  • No

26. Please indicate your preferred unit of measure for reporting affordable housing targets.

  • Units
  • Percentage

27. Please provide the number of affordable housing units targeted for development for 2022 in this jurisdiction.

*Note this question is in grid form

Single detached (total units)

Multi-unit (total units)

Type of Affordable Housing

a.

Sub-question a. Subsidized or non-market housing

Single detached (total units)

Sub-question a. Subsidized or non-market housing

Multi-unit (total units)

b.

Sub-question b. Market housing costing less than 30% of local median income

Single detached (total units)

28. Please provide the percentage of affordable housing units targeted for development for 2022 in this jurisdiction.

*Note this question is in grid form

Type of Affordable Housing

a.

Sub-question a. Subsidized or non-market housing

Single detached (%)

Sub-question a. Subsidized or non-market housing

Multi-unit (%)

b.

Sub-question b. Market housing costing less than 30% of local median income

Single detached (%)

Sub-question b. Market housing costing less than 30% of local median income Multi-unit (%)

(%)

29. Does this jurisdiction currently have an Official Plan for future development?

An official plan describes a jurisdictions upper, lower or single tier municipal council or planning board's policies on how land should be used. It is prepared with input from the community and helps to ensure that future planning and development will meet its specific needs.

  • Yes
    • What year was this plan last updated?
      • Year
  • No
    • Is this jurisdiction planning or developing an Official Plan?
      • Yes
      • No

Why are we conducting this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

  • Obtaining information on the supply of and/or demand for energy in Canada
  • Enabling governmental agencies to fulfill their regulatory responsibilities in regards to public utilities
  • Enabling all levels of government to establish informed policies in the energy area
  • Assisting the business community in the corporate decision-making process

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations.

Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@statcan.gc.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut as well as with the Newfoundland and Labrador Department of Natural Resources, the New Brunswick Department of Environment and Local Government, the ministère des Finances du Québec, the ministère de l'Environnement et de la Lutte contre les changements climatiques du Québec, the ministère de l'Énergie et des Ressources naturelles du Québec, the Manitoba Department of Growth, Enterprise and Trade, the British Columbia Ministry of Energy, Mines and Low Carbon Innovation, the Canada Energy Regulator, Natural Resources Canada and Environment and Climate Change Canada.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

  • Legal name
  • Operating name (if applicable)

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

  • First name
  • Last name
  • Title
  • Preferred language of communication
    • English
    • French
  • Mailing address (number and street)
  • City
  • Province, territory or state
  • Postal code or ZIP code
  • Country
    • Canada
    • United States
  • Email address
  • Telephone number (including area code)
  • Extension number (if applicable)
    The maximum number of characters is 10.
  • Fax number (including area code)

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

  • Operational
  • Not currently operational (e.g., temporarily or permanently closed, change of ownership)
    Why is this business or organization not currently operational?
    • Seasonal operations
      • When did this business or organization close for the season?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
    • Ceased operations
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?
        • Bankruptcy
        • Liquidation
        • Dissolution
        • Other
      • Specify the other reasons why the operations ceased
    • Sold operations
      • When was this business or organization sold?
        • Date
      • What is the legal name of the buyer?
    • Amalgamated with other businesses or organizations
      • When did this business or organization amalgamate?
        • Date
      • What is the legal name of the resulting or continuing business or organization?
      • What are the legal names of the other amalgamated businesses or organizations?
    • Temporarily inactive but will re-open
      • When did this business or organization become temporarily inactive?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
      • Why is this business or organization temporarily inactive?
    • No longer operating due to other reasons
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations, unions, charitable or non-profit organizations, and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as outlined in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

  • This is the current main activity
    • Provide a brief but precise description of this business or organization's main activity
    • e.g., breakfast cereal manufacturing, shoe store, software development
  • This is not the current main activity

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

  • Yes
    • When did the main activity change?
      Date
  • No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

  • Farming or logging operation
  • Construction company or general contractor
  • Manufacturer
  • Wholesaler
  • Retailer
  • Provider of passenger or freight transportation
  • Provider of investment, savings or insurance products
  • Real estate agency, real estate brokerage or leasing company
  • Provider of professional, scientific or technical services
  • Provider of health care or social services
  • Restaurant, bar, hotel, motel or other lodging establishment
  • Other sector

Method of collection

1. Indicate whether you will be answering the remaining questions or attaching files with the required information.

  • Answering the remaining questions
  • Attaching files

Unit of measure

1. What unit of measure will this business use to report natural gas quantities?

Amounts: Report amounts (1000m3 or Gigajoules) of natural gas received and delivered during the month under review.

  • Thousands of cubic metres (103m3)
  • Gigajoules (GJ)

Supply of natural gas

2. What was the quantity of natural gas received directly from the following?

Natural gas supply

Transmission pipelines
Report quantities of natural gas received from transmission pipelines (NAICS 486210) connected directly to your company's distribution system.

Transmission pipelines are establishments primarily engaged in the pipeline transportation of natural gas from gas fields or processing plants to local distribution systems.

Storage facilities
Report quantities of natural gas received from storage facilities (NAICS 493190) connected directly to your company's distribution system.

Storage facilities include natural gas storage caverns and liquefied natural gas storage, but exclude establishments primarily engaged in liquefaction and regasification of natural gas for purposes of transport (NAICS 488990).

Other gas distributors (utility distribution systems)
Report quantities of natural gas received from other gas distributors (NAICS 221210) connected directly to your company's distribution system.

Gas distributors are establishments primarily engaged in the distribution of natural or synthetic gas to the ultimate consumers through a system of mains.

Total supply of natural gas
Report total quantities of gas received.

What was the quantity of natural gas received directly from the following?
What was the quantity of natural gas received directly from the following? Unit of measure
a. Transmission pipelines  
b. Storage facilities  
c. Other gas distributors (utility distribution systems)  
Total supply of natural gas  

Heating value of natural gas supply

3. What was the average heating value in gigajoules (GJ) per thousand cubic meters of natural gas received?

Heat value of natural gas supply

Average heating value in gigajoules per thousand cubic metres: Report average heat content (i.e., calorific value) of your natural gas receipts for the reported reference month.

Heating value in GJ per thousand cubic metres

Disposition of natural gas

4. During the reference month, to which of the following did this business deliver natural gas?

Select all that apply.

Direct deliveries to consumers

  • System gas consumers
  • Consumers who are enrolled with third party marketers such as Direct Energy
  • Consumers who have purchased their own natural gas directly from suppliers

Other deliveries

  • Transmission pipelines
  • Storage facilities
  • Other gas distributors

Disposition of natural gas - system gas consumers

5. For the following types of system gas consumers, what were the quantity and value of the natural gas delivered and the number of customers?

Exclude natural gas delivered to other distributors.

Disposition of natural gas - system gas consumers

Deliveries to system gas consumers
Report deliveries of utility-purchased natural gas to consumers.

Deliveries to power generation plants
Report gas delivered to electric power generation plants (NAICS 2211) connected directly to your company's distribution system (at metered interconnections).

This industry comprises establishments primarily engaged in the generation of bulk electric power by natural gas.

Deliveries to other industrial consumers
Report gas delivered to industrial establishments other than power generation plants.

Include:

  • Agriculture and forestry
  • Mining, quarrying, and oil and gas extraction
  • Construction
  • Manufacturing

Exclude:

  • Electric power generation
  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings (e.g., public institutions)
  • Natural gas transmission pipelines
  • Natural gas storage facilities
  • Natural gas distributors

Deliveries to commercial and institutional consumers
Report gas delivered to commercial and institutional establishments.

Include:

  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings. (e.g., public institutions)

Deliveries to residential consumers
Report gas delivered for domestic use (including multi-dwelling apartments).

For the following types of system gas consumers, what were the quantity and value of the natural gas delivered and the number of customers?
For the following types of system gas consumers, what were the quantity and value of the natural gas delivered and the number of customers? Unit of measure CAN$ '000 Number of customers
a. Power generation plants      
b. Other industrial consumers      
Subtotal - deliveries to industrial consumers      
c. Commercial and institutional consumers      
d. Residential consumers      
Total quantity and value of natural gas delivered to system gas consumers and the number of customers      

Disposition of natural gas - consumers enrolled with third party marketers

6. For the following types of consumers who are enrolled with third party marketers such as Direct Energy, what were the quantity and value of natural gas delivered and the number of customers?

Exclude natural gas delivered to other distributors.

Disposition of natural gas - consumers enrolled with third party marketers

Deliveries to consumers enrolled with a third party marketer
Report deliveries to consumers who have purchased their natural gas through a gas marketer or broker.

Deliveries to power generation plants
Report gas delivered to electric power generation plants (NAICS 2211) connected directly to your company's distribution system (at metered interconnections).

This industry comprises establishments primarily engaged in the generation of bulk electric power, by natural gas.

Deliveries to other industrial consumers
Report gas delivered to industrial establishments other than power generation plants.

Include:

  • Agriculture and forestry
  • Mining, quarrying, and oil and gas extraction
  • Construction
  • Manufacturing

Exclude:

  • Electric power generation
  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings (e.g., public institutions)
  • Natural gas transmission pipelines
  • Natural gas storage facilities
  • Natural gas distributors

Deliveries to commercial and institutional consumers
Report gas delivered to commercial and institutional establishments.

Include:

  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings. (e.g., public institutions)

Deliveries to residential consumers
Report gas delivered for domestic use (including multi-dwelling apartments).

For the following types of consumers who are enrolled with third party marketers such as Direct Energy, what were the quantity and value of natural gas delivered and the number of customers?
For the following types of consumers who are enrolled with third party marketers such as Direct Energy, what were the quantity and value of natural gas delivered and the number of customers? Unit of measure CAN$ '000 Number of customers
a. Power generation plants      
b. Other industrial consumers      
Subtotal - deliveries to industrial consumers      
c. Commercial and institutional consumers      
d. Residential consumers      
Total quantity and value of natural gas delivered to consumers enrolled with third party marketers such as Direct Energy and the number of customers      

Disposition of natural gas - purchased directly from suppliers

7. For the following types of consumers who have purchased their own natural gas directly from suppliers, what were the quantity of natural gas delivered and the number of customers?

Exclude natural gas delivered to other distributors.

Disposition of natural gas - purchased directly from suppliers

Deliveries to consumers who have purchased directly from suppliers
Report deliveries to consumers who have purchased their natural gas directly from suppliers.

Deliveries to power generation plants
Report gas delivered to electric power generation plants (NAICS 2211) connected directly to your company's distribution system (at metered interconnections).

This industry comprises establishments primarily engaged in the generation of bulk electric power by natural gas.

Deliveries to other industrial consumers
Report gas delivered to industrial establishments other than power generation plants.

Include:

  • Agriculture and forestry
  • Mining, quarrying, and oil and gas extraction
  • Construction
  • Manufacturing

Exclude:

  • Electric power generation
  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings (e.g., public institutions)
  • Natural gas transmission pipelines
  • Natural gas storage facilities
  • Natural gas distributors

Deliveries to commercial and institutional consumers
Report gas delivered to commercial and institutional establishments.

Include:

  • Wholesale and retail trade
  • Transportation and warehousing - Other commercial buildings. (e.g., public institutions)

Deliveries to residential consumers
Report gas delivered for domestic use (including multi-dwelling apartments).

For the following types of consumers who have purchased their own natural gas directly from suppliers, what were the quantity of natural gas delivered and the number of customers?
For the following types of consumers who have purchased their own natural gas directly from suppliers, what were the quantity of natural gas delivered and the number of customers? Unit of measure Number of customers
a. Power generation plants    
b. Other industrial consumers    
Subtotal - deliveries to industrial consumers    
c. Commercial and institutional consumers    
d. Residential consumers    
Total quantity of natural gas delivered to
consumers who have purchased their own natural gas and the number of customers
   

Disposition of natural gas - other deliveries

8. What was the quantity of natural gas delivered to the following recipients?

Disposition of natural gas - other deliveries

Deliveries to transmission pipelines
Report quantities of gas delivered to transmission pipelines (NAICS 486210) connected directly to your company's distribution system.

Transmission pipelines are establishments primarily engaged in the pipeline transportation of natural gas from gas fields or processing plants to local distribution systems.

Deliveries to storage facilities
Report quantities of gas delivered to storage facilities (NAICS 493190) connected directly to your company's distribution system.

Storage facilities include natural gas storage caverns and liquefied natural gas storage, but exclude establishments primarily engaged in liquefaction and regasification of natural gas for purposes of transport (NAICS 488990).

Deliveries to other gas distributors
Report quantities of gas deliveries to other gas distributors (NAICS 221210) connected directly to your company's distribution system.

Gas distributors are establishments primarily engaged in the distribution of natural or synthetic gas to the ultimate consumers through a system of mains.

What was the quantity of natural gas delivered to the following recipients?
What was the quantity of natural gas delivered to the following recipients? Unit of measure
a. Transmission pipelines  
b. Storage facilities  
c. Other gas distributors (utility distribution systems)  
Total other deliveries  

Disposition of natural gas - other dispositions of natural gas

9. What was the quantity of natural gas consumed by this business for its own use?

Disposition of natural gas - other dispositions of natural gas

Own use: Report quantities of gas consumed in operating your pipeline system.

10. What was the quantity of natural gas attributed to line-pack fluctuations?

Disposition of natural gas - other dispositions of natural gas

Line pack fluctuation: Report the difference in the pipeline system from the beginning to the end of the reference month due to changes of temperature and/or pressure.

11. What was the quantity of natural gas attributed to metering differences, line losses, and other unaccounted-for and cyclical-billing adjustments?

Disposition of natural gas - other dispositions of natural gas

Metering differences, line loss, and other billing adjustments that are cyclical and not accounted for: Report the difference between the total supply and the total disposition. This difference includes leakage or other losses, discrepancies due to meter inaccuracies, and other variants, particularly billing lag.

Heating value of delivered natural gas

12. What was the average heating value in gigajoules (GJ) per thousand cubic metres of delivered natural gas?

Heat value of delivered natural gas

Average heating value in gigajoules per thousand cubic metres: Report average heat content (i.e., calorific value) of your total Disposition of natural gas for the reported reference month.

Heating value in GJ per thousand cubic metres

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

  • Strike or lock-out
  • Exchange rate impact
  • Price changes in goods or services sold
  • Contracting out
  • Organizational change
  • Price changes in labour or raw materials
  • Natural disaster
  • Recession
  • Change in product line
  • Sold business or business units
  • Expansion
  • New or lost contract
  • Plant closures
  • Acquisition of business or business units
  • Other
    Specify the other changes or events:
  • No changes or events

Contact person

1. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is the provided given names and the provided family name the best person to contact?

  • Yes
  • No

Who is the best person to contact about this questionnaire?

  • First name:
  • Last name:
  • Title:
  • Email address:
  • Telephone number (including area code):
  • Extension number (if applicable):
    The maximum number of characters is 5.
  • Fax number (including area code):

Feedback

1. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

  • Hours:
  • Minutes:

2. Do you have any comments about this questionnaire?

Environment and Energy Statistics Division
Energy Section

This guide is designed to assist you as you complete the
2023 Monthly Natural Gas Distribution Survey.

Help Line: 1-877-604-7828

Gas distributors are establishments primarily engaged in the distribution of natural or synthetic gas to the ultimate consumers through a system of mains.

Amounts: Report amounts in Gigajoules (GJs) of natural gas received and delivered during the month under review.

Value (cost to customer): dollar values exclude provincial taxes (if applicable), goods and services tax (GST) and harmonized sales tax (HST). Further, rebates paid to the customer should be deducted in order to arrive at "value".

Confidentiality

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes.

Table of contents

A - General information

Purpose of survey

The purpose of this survey is to obtain information on the supply of, and demand for, energy in Canada. This information serves as an important indicator of Canadian economic performance, and is used by all levels of government in establishing informed policies in the energy area. In the case of public utilities, it is used by governmental agencies to fulfill their regulatory responsibilities. The private sector also uses this information in the corporate decision-making process. Your information may also be used by Statistics Canada for other statistical and research purposes.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut as well as with the Newfoundland and Labrador Department of Natural Resources, the New Brunswick Department of Environment and Local Government, the ministère des Finances du Québec, the ministère de l'Environnement et de la Lutte contre les changements climatiques du Québec, the Ministère de l'énergie et des ressources naturelles du Québec, , the Manitoba Department of Growth, Enterprise and Trade, the British Columbia Ministry of Energy, Mines and Low Carbon Innovation, the Canada Energy Regulator, Natural Resources Canada, and Environment and Climate Change Canada.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Data linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

B - Reporting Instructions

Please report information for a specific reference month 2023.

Please complete all sections as applicable.

If the information requested is unknown, please provide your best estimate.

This guide is designed to assist you as you complete the Monthly Natural Gas Distribution Survey. If you need more information, please call 1-877-604-7828.

Supply

C - Supply of Natural Gas Unit of Measure

Amounts: report amounts (1000m3 or Gigajoules) of natural gas received and delivered during the month under review.

D - Receipts from Transmission Pipelines

Report volumes of gas received from transmission pipelines (NAICS 486210) connected directly to your company's distribution system.

Transmission pipelines are establishments primarily engaged in the pipeline transportation of natural gas from gas fields or processing plants to local distribution systems.

E - Receipts from Storage Facilities

Report volumes of gas received from storage facilities (NAICS 493190) connected directly to your company's distribution system.

Storage facilities include natural gas storage caverns and liquefied natural gas storage, but exclude establishments primarily engaged liquefaction and regasification of natural gas for purposes of transport (NAICS 488990).

F - Receipts from Other Gas Distributors

Report volumes of gas received from other gas distributors (NAICS 221210) connected directly to your company's distribution system.

Gas distributors are establishments primarily engaged in the distribution of natural or synthetic gas to the ultimate consumers through a system of mains.

G - Total Supply of Natural Gas

Report total volumes of gas received.

H - Average Heating Value in Gigajoules/Thousand Cubic Meters

Report average heat content of your natural gas receipts for the reported reference month.

Disposition

I - Deliveries to System Gas Consumers

Report deliveries of utility-purchased natural gas to consumers. Report the quantity and value of the natural gas delivered and the number of customers.

J - Deliveries to Consumers Enrolled with a Third Party Marketer

Report deliveries to consumers who have purchased their natural gas through a gas marketer or broker. Report the quantity and value of natural gas delivered and the number of customers.

K - Deliveries to Consumers who have Purchased Directly from Suppliers

Report deliveries to consumers who have purchased their natural gas directly from suppliers. Report the quantity of natural gas delivered and the number of customers.

L - Deliveries to Power Generation Plants

Report gas delivered to electric power generation plants (NAICS 2211) connected directly to your company's distribution system (at metered interconnections).

This industry comprises establishments primarily engaged in the generation of bulk electric power by natural gas.

M - Deliveries to Other Industrial Consumers

Report gas delivered to industrial establishments other than power generation plants.

Inclusions:

  • Agriculture and forestry
  • Mining, quarrying, and oil and gas extraction
  • Construction
  • Manufacturing

Exclusions:

  • Electric power generation
  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings (e.g., public institutions)
  • Natural gas transmission pipelines
  • Natural gas storage facilities
  • Natural gas distributors

N - Deliveries to Commercial and Institutional Consumers

Report gas delivered to commercial and institutional establishments.

Inclusions:

  • Wholesale and retail trade
  • Transportation and warehousing
  • Other commercial buildings (e.g., public institutions)

O - Deliveries to Residential Consumers

Report gas delivered for domestic use (including multi-dwelling apartments).

P - Deliveries to Transmission Pipelines

Report volumes of gas delivered to transmission pipelines (NAICS 486210) connected directly to your company's distribution system.

Transmission pipelines are establishments primarily engaged in the pipeline transportation of natural gas from gas fields or processing plants to local distribution systems.

Q - Deliveries to Storage Facilities

Report volumes of gas delivered to storage facilities (NAICS 493190) connected directly to your company's distribution system.

Storage facilities include natural gas storage caverns and liquefied natural gas storage but exclude establishments primarily engaged liquefaction and regasification of natural gas for purposes of transport (NAICS 488990).

R - Deliveries to Other Gas Distributors

Report volumes of gas deliveries to other gas distributors (NAICS 221210) connected directly to your company's distribution system.

Gas distributors are establishments primarily engaged in the distribution of natural or synthetic gas to the ultimate consumers through a system of mains.

S - Own Use

Report volumes of gas consumed in operating your pipeline system.

T - Line Pack Fluctuation

Report differences in the pipeline system due to changes of temperature and/or pressure.

U - Metering Differences, Line Loss, Other Unaccounted for and Cyclical Billing Adjustments

Report the difference between the total supply and total disposition. This difference includes leakage or other losses, discrepancies due to meter inaccuracies and other variants, particularly billing lag.

V - Average Heating Value in Gigajoules/ Thousand Cubic Meters

Report the average heat content of your total natural gas disposition for the reference month.

W - Total Disposition

Report total volumes of gas disposition.

Thank you for your participation.

Resources for Biobank researchers

A lot of information goes into making research proposals. To expedite the process, we have compiled a list of commonly requested resources required by researchers for creating successful applications.


Survey specific documentation

Canadian Health Measures Survey (CHMS)

Canadian COVID-19 Antibody and Health Survey (CCAHS)

Biobank Documentation for Researchers