Video - Connecting the world with data we can trust

Release date: October 20, 2020

Connecting the world with data we can trust - Video transcript

Statistics Canada symbol and Canada word mark appear on screen with the title: Connecting the world with data we can trust

At Statistics Canada, we have been collecting data for over a century, and our methods are always evolving. In this digital age, the need for information is growing.

Quality, timely and detailed data can help provide greater certainty in an uncertain world. Canadians are concerned about the impact of COVID-19 on the economy, job security, their health, and the well-being of their loved ones. We remain there for one another, remembering that we will only get through this together.

As we look back on this year that has tested Canadians’ resiliency, we as an agency, wanted to take the time to truly appreciate and connect with those whom we worked with and never ceased to put their trust in us.

The words: "Thank you" and "to our partners in the business" appear on screen.

The words: "research communities" appear on screen.

The words: "key stakeholders" appear on screen.

The words: "the media" appear on screen.

The words: "colleagues in the provinces and territories" appear on screen.

A special thank you to all Canadians, for sharing the components of their day-to-day lives by participating in our surveys.

Thank you to our partners in the business and research communities, our key stakeholders, to the media, as well to our colleagues in the provinces and territories.

We have a deep appreciation for the role you play in helping us paint the picture and tell the story of how Canada is changing, and growing.

The words: "Happy worlds statistics day" appear on screen.

Happy World Statistics Day!

The "world statistics day" logo is on screen accompanied by the date: "20.10.2020" followed with the words: "connecting the world with data we can trust".

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Video - Impact of COVID-19 on Canadians living with long-term conditions and disabilities, American Sign Language

Catalogue number: 11-629-x

Issue number: 2020004

Release date: August 27, 2020

Impact of COVID-19 on Canadians living with long-term conditions and disabilities, American Sign Language - Video transcript

Impact of COVID-19 on Canadians living with long-term conditions and disabilities

Just over one-fifth of the Canadian population has one or more disabilities, however, relatively little is known about their experiences during the COVID-19 pandemic. As highlighted by a recent release using data from the 2017 Canadian Survey on Disability (CSD), persons with disabilities may be particularly vulnerable during the pandemic.

From June 23 to July 6, 2020, approximately 13,000 Canadians with long-term conditions or disabilities participated in an online questionnaire "Impacts of COVID-19 on Canadians: Living with Long-Term Conditions and Disabilities." Today, Statistics Canada is releasing these findings as part of a series of results based on this crowdsourcing initiative. Readers should note that, unlike other surveys conducted by Statistics Canada, crowdsourcing data are not collected under a design using probability-based sampling. Therefore, caution should be exercised when interpreting the findings, and no inferences about the overall Canadian population with long-term conditions and disabilities should be made based on these results. The results are not inclusive of all persons with long-term conditions and disabilities and reflect only the experiences of those who participated in the crowdsourcing.

As a first release, this article provides a general snapshot of the employment and income impacts of COVID-19 on crowdsource participants aged 15 to 64 living with long-term conditions and disabilities.

Today, we also released an article titled, "The impact of the COVID-19 pandemic on Canadian families of children with disabilities," which provides a snapshot of the experiences of parents who had children with and without disabilities in their household during the COVID-19 pandemic. Data were collected as part of a recent crowdsourcing initiative titled the "Impacts of COVID-19 on Canadians: Parenting during the Pandemic: Data Collection Series" and, while not representative of all parents in Canada, provides insights into the experiences of those who participated. Overall, the results indicated that while participants' level of concerns for their families were similar between parents of children who did and did not have disabilities, a higher proportion of parent participants who had a child or children with disabilities were very or extremely concerned about their children's amount of screen time, loneliness or isolation, general mental health, and school year and academic success.

Over one-third of participants with long-term conditions or disabilities report experiencing a temporary or permanent job loss or reduced hours during the pandemic

The COVID-19 pandemic has had a significant impact on the Canadian labour market, with over 5.5 million workers affected by either job loss or reduced hours between February and April, according to the April Labour Force Survey (LFS). The most recent release of the LFS shows that the gradual re-opening of the economy has led to a rebound in employment in May and June. The evolution of the COVID-19 shutdown has resulted in a wide range of employment changes and challenges. This impact has also been felt by those with long-term conditions or disabilities who, under normal economic conditions, have lower rates of employment than those without disabilities.

Among participants aged 15 to 64 with a long-term condition or disability, two-thirds (66%) reported being employed prior to the start of the pandemic, while 55% reported they were currently employed. Among those participants who were employed before the start of the pandemic, over one-third (36%) reported experiencing a temporary or permanent job loss or reduced hours since March. Those who reported multiple long-term conditions were more likely to report a temporary or permanent job loss or a reduction in hours since March (41%) compared with those with one long-term condition (31%).

Employment changes are more likely among youth participants and those with lower levels of education

Youth participants with a long-term condition or disability were more likely to report their work situation changed from being employed prior to the shutdown to being currently unemployed or not in the labour force, compared with other age groups. Over half (55%) of those aged 15 to 24 reported being employed prior to the start of the pandemic, compared with 39% reporting current employment. This is in line with findings from the LFS, which indicates youth and students have been disproportionately impacted in employment during COVID-19.

Work situation changes also differed by educational attainment. Among participants with long-term conditions and disabilities aged 25 to 64, those with a high school education or less were more likely to report a change in employment status compared with those with at least some university credentials. Almost half (49%) of those with lower levels of education reported being employed prior to the pandemic, compared with 36% reporting current employment. In contrast, employment among those with higher levels of education fell from 77% to 68%.

The majority of employed participants with long-term conditions or disabilities report working from home

COVID-19 measures have resulted in more people working from home. Previous research estimates that about 39% of jobs in Canada can be done remotely. The majority of currently employed participants with long-term conditions or disabilities aged 15 to 64 reported that they are working from home instead of their usual workplace (58%). About 29% of respondents indicated they were working at their usual workplace outside the home.

Almost half of participants rely exclusively on non-employment income since March

For many Canadians, the large job losses and reduced hours due to COVID-19 meant a decrease in employment income, which might lead to the need for government assistance. A recent Statistics Canada study found that about one-quarter of Canadians could be financially vulnerable during the pandemic in the absence of government transfers. Data from the 2017 Canadian Survey on Disability (CSD) show that persons with disabilities are more likely to live below the poverty line and employed persons with disabilities have lower incomes compared with those without disabilities. Income disruptions as a result of the pandemic could place persons with disabilities in an even more vulnerable position.

Just under one-quarter (24%) of participants aged 15 to 64 with long-term conditions or disabilities reported only receiving employment income since the start of the pandemic. Almost half (45%) said they only received income from non-employment sources during this period. Although not directly comparable, data from the 2017 CSD shows that under regular economic conditions, 37% of persons with disabilities aged 15 to 64 relied solely on employment income and 30% relied exclusively on non-employment income.
Among the non-employment income received since the start of the pandemic, the most commonly reported sources were disability benefits (23%) and COVID-related income supports, such as the Canada Emergency Response Benefit (CERB) or the Canada Emergency Student Benefit (CESB) (17%).

Almost one-third of participants report their household income decreased since the start of the pandemic

Over half (54%) of the participants with long-term conditions or disabilities aged 15 to 64 reported their overall household income stayed the same during the COVID-19 pandemic and 8% indicated it had increased. However, 31% of participants said their overall household income decreased since the start of the shutdown. Among those who said their household income decreased, over half (56%) reported it was by more than $1,000 per month. Households with children were more likely to report that their household income had decreased (37%), compared with households without children (33%) and those living alone (20%).

Ability to meet food and grocery needs and needs for personal protective equipment are the most commonly reported impacts of the pandemic

Participants in the crowdsource survey were asked about their ability to meet specific types of financial obligations and essential needs in the context of the pandemic. Those with long-term conditions or disabilities most commonly reported a major or moderate impact on meeting their food and grocery needs (44%) and personal protective equipment needs (40%). The proportion reporting a major or moderate impact among the remaining categories was similar (around 20% to 25%).

Over half of participants have difficulty meeting at least one financial obligation or essential need

Overall, 61% of participants aged 15 to 64 with long-term conditions or disabilities reported a major or moderate impact from COVID-19 on at least one of the types of financial obligations or essential needs.  Participants with multiple long-term conditions were more likely to report impacts (71%), compared with those with one long-term condition (50%). Participants who were living alone (65%) and households with children (64%) were also more likely to report impacts on financial obligations or essential needs than those in households without children (58%).

Note to readers

Data in this release are from Statistics Canada's Crowdsourcing: Impacts of COVID-19 on Canadians. The crowdsourcing questionnaire collects data on the current economic and social situation, as well as on people's physical and mental health, to assess the needs of communities and implement suitable support measures during and after the pandemic. This alternative method of collecting information can be used to supplement data obtained from more traditional sources, particularly due to its relatively low implementation cost and ability to increase the granularity of data in a timely manner. Unlike other surveys conducted by Statistics Canada, crowdsourcing data are not collected under a design using probability-based sampling. Therefore, caution should be exercised when interpreting the findings, and no inferences about the overall Canadian population should be made based on these results.

Further caution should be used when interpreting the results due to the method of collection and the population of interest. The survey was only offered in one mode of collection, participants were asked to complete it via an electronic questionnaire. The overall accessibility of the survey was reduced as it was not available in other formats, such as, ASL or LSQ, Braille or audio versions, and it was not available to those without access to a computer or Internet. Proxy interviews were encouraged, to allow family members or caregivers to respond on behalf of a person with a long-term condition or disability.

To identify those with a long-term condition or disability, participants in this crowdsource were asked if they had difficulties from a list of six different areas and then if they identified as a person with a disability. Included in this analysis were respondents that reported a difficulty and self-identified as a person with a disability, those who reported no specific difficulty but identified as a person with a disability and those who reported a difficulty but did not identify as a person with a disability. This differs from the method used by Statistics Canada on the Canadian Survey on Disability (CSD), which administers the Disability Screening Questionnaire (DSQ) to identify persons with a disability and calculate the official rates of disability across Canada.

Among the participants, 21% indicated they had a sensory difficulty, 38% reported a physical difficulty, 25% indicated a cognitive difficulty, 48% reported a mental health-related difficulty and 57% indicated they had some other health problem or condition. Respondents could select more than one difficulty type.

Contact information

For more information, or to enquire about the concepts, methods or data quality of this release, contact us (toll-free 1-800-263-1136; 514-283-8300; STATCAN.infostats-infostats.STATCAN@canada.ca) or Media Relations (613-951-4636; STATCAN.mediahotline-ligneinfomedias.STATCAN@canada.ca).

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Canada 4.0: Cybercrime and Cybersecurity Digital Conference

Catalogue number: Catalogue number: 11-629-x

Issue number: 2020001

Release date: February 14, 2020

Canada 4.0: Cybercrime and Cybersecurity Digital Conference - Transcript

Lynn Barr-Telford: Good afternoon everyone. French. My name is Lynn Barr-Telford and I am the Assistant Chief Statistician responsible for the Social Statistics Field here at Statistics Canada. I am very pleased to welcome everyone, both in person and online to the second of a series of expert panels co-hosted by Statistics Canada and Innovation, Science and Economic Development Canada as part of a larger initiative called Canada 4.0: Canadian Society, the Economy and Digital Transformation. Statistics Canada's helping Canadians be better placed through data to understand the impact of digitization. This initiative, in partnership with innovation, Science and Economic Development Canada, is intended to gather the views of Canadians, businesses, governments, and international experts on their emerging data needs in the era of digitalization. Given we are aiming to better measure digitalization, we've organized a series of digitally-delivered expert panel discussions to be held over the next six months. Each panel discussion aims to explore a different digital topic, such as measuring the digital economy, gig employment, or health and wellbeing. The value and role of data are a central focus throughout. The panel discussions are being streamed live as well as recorded and posted on the Statistics Canada website. And this brings us to why we are here today, the second expert panel as part of the series on a key element of digital transformation in Canadian society. That is cybercrime, cybersecurity and public safety in the digital age. Today we will hear from four expert panelists for about an hour and then we'll take questions from online participants via WebEx and Facebook Live, and for those joining us online, a couple of housekeeping items. Please ensure that your microphone is muted and that your camera is turned off to minimize any technical difficulties on the WebEx line. To get things started I am very pleased to introduce your moderator for today, Yvan Clermont, Director of the Canadian Centre for Justice Statistics here at Statistics Canada.

Yvan Clermont: Today compose of four very experienced and knowledgeable individuals, each bringing a somewhat different and unique perspective to these, this discussion we're going to be having today. So, joining our panel today is, online we have Dr. Benoit Dupont. Dr. Benoit Dupont is a professor at, of criminology at the University of Montréal where he holds the Canada Research Chair in Cybersecurity and Research in the Prevention of Cybercrime. We also have joining with us today, on my right, Barry MacKillop who's the Deputy Director of Operations at the Financial Transactions and Reports Analysis Centre of Canada, which is called FINTRAC. And next we have Signy Arnason who is the Associate Executive Director of the Canadian Centre for Child Protection and , which is a national charity dedicated to personal safety of children. And finally, last but certainly not the least, we have Jeff Adams here, Assistant Commissioner of the Technical Operations for the Royal Canadian Mounted Police where he oversees, the National Cybercrime Coordination Unit. So please join me in a round of applause to welcome all these expert panelists. Thank you very much for joining us today. So, now before we start with Benoit's presentation I'd like to ask each panelist to take two minutes, only two minutes if you can, and tell us a little bit about your particular interest in today's conference, and your interest in cybercriminality and talk to us a bit more in depth about, how you, you are working in this area of cybercriminality and cybercrime and security, so, I would like to start with Barry on my right here. So if you can tell us about your particular interest in this Barry, please.

Barry MacKillop: Actually really, at FINTRAC, I mean, we don't, we're not into , the cybersecurity per se in terms of protecting , cyber elements, for us it's more the cyber-enabled crime and I think that's what we're seeing more of. We deal with financial intelligence, and it's the cyber area of financial intelligence where we're looking into new methods of payment, , the Fintec, the block chain, the dark Web, the virtual currencies, it's all those kinds of things. It's all those kinds of challenges that I think,  are coming to the forefront more and more at, at FINTRAC and around the world as we deal with our FIU partners, our financial intelligence unit partners. I'll try to keep the acronyms to a minim , or just raise your hand and go I didn't understand that and I will , I'll tell you what it is.  but I think that's really more where we're interested right now and , when we get into the presentation I'll talk a little bit about  our , public-private partnerships, how we're working with industry and others, , to advance particular elements, , be it human trafficking, be it opioids, fentanyl, those kinds of things, and, and, , very specific crimes, predicate offenses to money laundering and terrorist financing of course, which is also , more and more cyber-enabled. So I think that's two minutes, I'll be quiet now and come back later.

Yvan Clermont: Thank you very much Barry. So I'd like to pursue with you Jeff, if you don't mind.

Jeff Adam: Thank you and, good afternoon. I've been, in charge of, cybercrime for several years, even before the RCMP actually got into it. I'm, was at one point quite fatigued from attending international meetings with law enforcement partners from around the world and having them ask me so where is Canada in relation to cybercrime and , they called us a silent movie. So  part of what the NC3 is going to stand up is hopefully going to be a single port reporting for Canadians and businesses to report cybercriminality and I'll get into that in the talk later. But it, right now we have only in, a rough idea of how much cybercrime is impacting Canadians. We're, more than eighty percent of our small-medium businesses are dealing online, and they're the weak link in the chain right now, for both critical infrastructure and for our digital economy that's online. Parliamentary committees, Senate committees, they all want to know how much cybercrime, crime is out there and has the RCMP ever arrested anybody for cybercrime, and thankfully they send me because I can say yes I did that once. So, anyways, yeah, and money laundering too but that's yeah that's another time, another place. , so obviously the police in, in relation to our, one of our primary mandates of public safety is very, very concerned about how Canadians are being victimized by criminals from basically around the world. And that's why I'm here today.

Yvan Clermont: Thank you very much Jeff. And Benoit, would you tell us about what is your particular interest and the type of work you're doing in this area please?

Benoit Dupont: So as an academic, I'm mainly interested in how society adapts to technology, and as a criminologist how offenders innovate and develop their modus operandi to take advantage of new technological developments, and hence also how we can prevent the uses the malicious uses of technology and how we can design prevention and mitigation programs and policies that are actually effective. Also I'm, I like to be involved in designing and implementing collaborative initiatives that bring together academia, and when I say academia it's both computer sciences and the social sciences. I think cybercrime and cybersecurity is not only a technical problem it's also a social problem, a policy problem and I, I'm trying to develop initiatives that bring together academia, government, and industry. A lot of people talk about it but it's really actually very hard to implement and we're trying to, to achieve that through a number of platforms such as the Smart Cybersecurity Network.

Yvan Clermont: (French) Merci infiniment Benoit. Signy, if you want to tell us what is your particular interest in to this topic today and what type of work you're doing before we start the presentation please.

Signy Arnason: Yeah, sure, thank you very much for having us. I'm at the Canadian Centre for Child Protection, so we play an interesting role in this space. We're an NGO, we're a charitable organization as you had mentioned, dedicated to the personal safety of children. For the last seventeen years we have been operating cybertip.ca, Canada's national tip line to report the online sexual exploitation of children. We are the on the frontlines of dealing with, how technology and the Internet has significantly impacted the lives of children and, we're on the dark side of that line. Certainly there are positive aspects but we're inundated with the harm facing children and how offenders take advantage of the Internet to commit crimes against children. So as an organization we see the role of technology as imperative in fighting this social epidemic. There are a variety of ways at, at, by which we tackle this problem. Certainly police have a significant role to play but any police officer would tell you the problem is so pervasive, we are not solving this problem by arresting our way out of it. There's the role of NGOs and hotlines like ours in the international space with notice takedown and removing content. There's the role of industry and being way more proactive in preventing this material from ending up on their services. And then if they choose not to act, what is the role of the upstream providers and how we start to reduce the significant availability of child sexual abuse material. So in my portion of the presentation I'll run through all the ways in which we're leveraging these things to reduce the harm to children.

Yvan Clermont: Thank you very much , Signy, this , we can't wait to hear from your presentation, already seeing the video so far this is great, so I think,  looking forward to hear you talk about the great work you're doing. So, before we start with the formal presentation maybe just a few words, from our part as an intro as the interest is on our side regarding the cybercrime and cybersecurity and how we wish to play a role so we all go about our daily life in this increasing digital era, we're texting, we're emailing to communicate with family, friends, business partners and everybody. And we're doing it more online, we work online, we do it in a very mobile way, and we also transfer funds to pay our bills, to send money to our friends, our children and everywhere, and we buy and sell goods online, and we also use our credit card and debit card to pay everywhere we're going, so if we engage in this cyberworld in this way we can expect that criminals do as well. And they're exploiting our vulnerabilities as we live in these digital times. We're all more and more exposed, which is not to say more vulnerable, and offenders are being more and more inventive and the ways in which we need to protect ourselves becoming, is becoming more and more complex. So we can think of a slew of already established, not so new crimes, and new crimes, for example identity theft like we've seen in the newspaper recently, malware attacks, cyber intimidation, fraud, extortion, sexual exploitation of children, hacking, data theft, firearm trafficking, terrorism, online hate crime, intellectual property theft. These are all activities and transaction happening on the Internet and on the dark Web as we speak now. So if we take this into account, one might question be is, is an increasing quantity of crime these days or incidents not only some sorts of cyber component, but do they get more and more not reported to the police, for example? In 2005 Stats Can began measuring if criminal incidents were cyber-related, we included some flags into the Uniform Crime Reporting Survey, and also there were more recent initiative with the , Survey of Businesses Cyber Security and Cybercrime in Businesses in 2017. So, this kind of survey is one of the first in the world. It examined the economic impacts of cybercrime in businesses and there's a lot of lessons learned in this initiative that are being recorded and being held as lessons learned for other organizations in the world to be conducting their own survey. But just to give you a few findings on this study that was done. , Canadian businesses spent a total or fourteen billion dollar to prevent, detect and recover from cybersecurity incidents, and one fifth of Canadian businesses indicated that they had been impacted by a cybersecurity incident. And about only ten percent of impacted businesses reported these incidents to a police service, which is very low. So, the survey's going to be conducted again in 2019. But beyond businesses, also Canadians are being vulnerable in terms of human trafficking and I've already mentioned a few items, or aspects in which Canadians are vulnerable every day, , beside businesses. So eventually, we certainly see new cybercrimes emerge and, and we need to find ways of measuring these so we can monitor these. So despite what is believed to be a proliferation of new and not-so-new crimes because of the cyber, there was about 28,000 criminal incidents that were reported to the police last year that were cyber-related. That's only a small proportion if you account for the more than two million criminal incidents that came to the attention of police. So you can see that there's a gap here. This is slightly over 1%. So Benoit, if you're still connected and with us now, I'd like to engage you, and, and have you to provide us with a presentation on some of your work on the ecology of cybercrime and cybersecurity, which will be setting up very nicely to hear from, the other panelists. And I'd like to come back to the other panelists after so they can have reaction and impression about your presentation which is a very nice overarching presentation about the cybercrime ecosystem, which I think is a very good way to be looking at this problem. So please, go on Benoit.

Benoit Dupont: Thank you Yvan. So cybersecurity and cybercrime remain a policy puzzle, we wouldn't be here otherwise to try to understand it a bit better. While human societies are in the midst of a digital revolution that is proving as, proving as disruptive and transformative as the 2 preceding Industrial Revolution. The complex problem of how to safeguard the new technological systems that we depend so much upon, against a broad range of online, online risks and harms proves extremely challenging to say the least.

(Power point slide appears on screen. Image of the City of skyline and title of presentation.)

Alarming headlines such as the one we saw last week in Québec where Desjardins experienced a major data breach with about two point nine million people, whose personal information was compromised remind us that the personal and financial data that we entrust our banks, our insurers, our employers, our retailers, or even online service providers, are being plundered,

(Screen returns to speaker)

on a systematic basis by hackers who have become very skilled at exploiting technical vulnerabilities and human errors. And to be clear, the Desjardins was not an external hack, it was an insider incident, but still the same. You know, the data is going to end up, if it hasn't already, on the, on the dark web or on criminal underground markets. As we'll hear today as well, sexual offenders leverage online platforms to develop illicit communities that facilitate the sexual exploitation of children. Meanwhile, police organizations are facing severe constraints that make it very challenging for them to hire, to train, and to retain specialized investigators and the forensic experts required to prosecute local and international cybercrimes. But security is not only a liability, it can also become a source of economic development and job creation when companies are able to design and to market products and services that offer consumers and citizens enhanced security features. Cybersecurity is a market that is global and is estimated to be worth about 206 billion Canadian dollars in 2019 and countries such as Israel have demonstrated how it can become an engine of economic prosperity for a nation. So, to understand and make sense of cybersecurity, one, and cybercrime of course, one must consider at the same time this unique mix of three trends. First, rapidly transforming technologies that are often developed and adopted so quickly that convenience takes precedence over safety considerations. Second, we have very innovative criminal groups that are able to identify and to exploit technical and human vulnerabilities. And finally, we have security stakeholders that blend public and private expertise and resources to prevent and to mitigate cyber harms. So in order to make sense of this complexity, I have found that using the ecological analogy is very helpful and maybe if we move to the second slide we can see what I, I mean a bit better by that.

(Power point slide appears showing the cybercrime ecosystem's 3 communities)

Using the ecological analogy enables us to better map and to grasp the constant interactions between the companies that build unsafe technologies, the cyber criminals who profit from these vulnerabilities, and the security professionals who attempt to minimize negative impact of these cyber harms. Cybersecurity can be modelled as an ecosystem where three communities coexist and interact in the digital environment. The first community is industry, which generates immense positive outcomes for society through innovation and economic development, but the competitive pressures on this industry and the lack of regulation compared to other sectors also mean that industries rarely, rarely,  sorry, that security is rarely baked into the design of products and services when they are rolled to market. The second community is the criminal community, which has leveraged the de-centralized structure of the Internet and the relative and unlimited grants its users to build international networks of very skilled offenders who are able to collaborate without prior knowledge of each other to generate very significant profits on an unprecedented size of organizations. We've heard about police organizations that are often constrained by national boundaries to combat a global problem, even if international cooperation efforts are improving and the government of Canada has invested heavily to upgrade the RCMP's capacity to intervene and to, and to coordinate national and international capacity. Access to more resources, more expertise and more data, but represent very narrow corporate interests and we also have hybrid organizations such as NGOs and professional associations that attempt to increase the collective capacity to solve these problems through public-private partnerships. The members of these three communities are in constant interactions, within and between communities, and these interdependent ties are definitely, are defined sorry, by three main modes that influence the beneficial or the harmful nature of these relationships. The first mode of interaction is competition, which fosters innovation but can also skew incentives away from security practices if they are viewed as obstacles to gain new market shares and to increase profitability, competition between cybercrime groups and unfortunately sometimes between security organizations. The second mode of interaction is predation, more prevalent between groups of actors from different communities when one group attacks another claiming resources or to neutralize it. And like the natural world however, the features of cybersecurity and the cybersecurity ecosystem means that very small and individual can sometimes launch predatory actions against massive amounts of victims and even sometimes against security organizations. And the speed of adaptation between preys and predators is also much faster than in the natural world and means that various actors need to innovate constantly and to be ready for very unpredictable changes. And finally, we have cooperation. My belief that cybersecurity ecosystem but it also relies to a large extent on cooperation between security and industry to mitigate the impact of cybercrime. And this is I think, in the strengthening of this cooperation efforts, that our policy options seem the most enticing. So by this point you might surely ask yourself what is application of ecological concept to security and cybercrime, has to do with statistics. Well, if we are to design and implement effective policies that take into account this complexity and manage to leverage the positive ties I have alighted while reducing the negative externalities we need reliable data for each of the three communities that make up the ecosystem. We also need to be able to track the impact on cybercrime of competitive, predatory and cooperative relationship. Next slide please.

Yvan Clermont: Thank you Benoit. We have one minute left, I believe. So thank you very much.

(Power point slide appears on screen. It consist of a table listing the communities, types of data and data sources.)

Benoit Dupont: I'm almost finished, so what I was going to say is that we need to start thinking about the diversity of metrics we need to track and we need to understand what kind of unconventional sources of data can contribute to this broader understanding and I'm thinking about cybercrime forums or Internet service providers who can be very interesting sources of very helpful statistics. I have listed in the slide, I'm not going to go through the slide but I have listed some examples that illustrate how an effective national cybersecurity policy will need to consolidate very disparate sources of data to measure cybersecurity outcomes from different angles. Including Stats Can Victimization Surveys, police statistics, but also private sector and insurers' statistics and we could also try to measure the illicit profits that are being generated in the process. I think, in conclusion, there has never been so much data available so the main message of my presentation is a message of hope and I think the main constraint at this stage is probably our imagination and there is a lot we can do to improve the metrics we need to provide better preventative and mitigative policies to limit the negative impact of cybercrime.

Yvan Clermont: (French: Merci beaucoup Benoit, c'est extrement intéressant.) Before we continue I would like to ask the participants on WebEx to please mute your mics, as we're experiencing a number of people who have not muted, causing sound quality issues at the moment.

(French: J'aimerai continuer sur cette lancé Benoit)

We find in any ecosystem is, we find that there are very often if they want them to work well, central to that, a data integration, system as well, which is central to that to help with at least, evaluate where we are, how the problem is evolving, the impact our interventions are having and as well to guide us into how we should be fostering innovation in that area so we make sure that what we're doing is not in vain. So, maybe quickly I would like Benoit, after your presentation here, hear a bit from the people who we have with us today. So, I would like to ask if the panelists here would like to react to your presentation and maybe bring a little bit more information. I'd like to start with Jeff, Jeff if you would like to start and provide us with your quick impression and reflections on Benoit's presentation and then we're going to follow up with Signy and Barry.

Jeff Adam: Thank you. Thanks Benoit, pleasure to getting that perspective again from the outside.  I'm wondering if the ecosystems might be widened a bit to include the general public, or the user group. They're the ones that we're finding are getting the highest degree of victimization and yet have that market force drivers on industry and security, i.e. security by design, on security forces to respond to criminality events and it's, those three pieces work very well together in that ecosystem drawing but I think the underlaying and around it will be the user group that is both victimized and the drivers of changes to, to technology and regulation and legislation. That's, the only, the only comment I had. That was very well done. Thank you.

Yvan Clermont: Very good, question posited, Jeff, I would like to hear from Signy if you have some reflection about Benoit's presentation.

Signy Arnason: Yeah, sure, thank you Benoit. , in terms of the ecosystems and what we're seeing in our space again, I'm going to speak specifically to child sexual abuse material and what's happening to children online. In terms of industry, they are not regulated, at least the content providers are not and we're seeing varied responses. Some providers will remove material about, without any question, others will enter into lengthy debates, and some will ignore notices.  There's a complete lack of transparency around how this is implemented, so even, even the idea of taking hash lists and  trying to detect that proactively on services. There's no way of knowing whether in fact, companies are in fact doing this. So the lack of transparency is a huge problem on our side with children and then you get into the criminal aspects knowing that police are inundated with you know, little children, toddlers, babies being sexually violated. That being recorded, shared online, and the urgency of identifying who those children are. So much of what we're dealing with online is the historical contents, so a lot of these children are now adults and they're living with the reality that their material is trading in perpetuity and the tremendous traumatic experiences as a result of that is something we never properly planned for or could have even anticipated. So there's no question children are an after-thought in this entire model and ecological system. Their rights and their protection is not placed as a priority, and as an organization we think it certainly should be. And some of the information I'll share in a moment, in a little bit, hopefully will provide that important context.

Yvan Clermont: Thank you very much, Signy for this comment. I would like to ask Benoit to maybe provide us with an answer about the place of victims in this ecosystem after when we're at the question period. But first I would like to proceed, mindful of the time we have at our disposal this afternoon, and the bit of the delay we have beginning, the panel here. So, maybe after our three panelists do their presentation, if it's possible, maybe to narrow it down to maybe eight minutes or so. So I'd like to start with Barry, and, to make your presentation about the work you're doing and share with us what FINTRAC is doing in this area and the role it plays in cybercrime and cybersecurity, please.

Barry MacKillop:

(French: Merci Benoit, c'est très intéressant.)

Users, general public, but also the users, like the big banks and others that actually use these tools, and I agree with Signy that we, we need to bring in the victims and I think the concept of prevention when we're talking predation, we're talking collaboration, and on the criminal side I think we need to talk about prevention, education, and going right to early education on that. So I will skip that because I'm no longer working in public safety and I won't talk about early childhood intervention or anything.  For preventative purposes I'll talk about FINTRAC. I'm guessing the vast majority of people don't actually know what FINTRAC is. My FINTRAC 101 when I talk about everything we do is about an hour long so get comfortable, no I'm kidding. I won't. I'll skip very quickly.  A couple of things, one is we are Canada's financial intelligence unit which means we receive reports from a number of reporting entities. There's nine sectors, about thirty one thousand reporting entities, but our big banks and our big money service businesses really provide about 90 to 95% of all our reports, so we do focus a whole lot of our efforts on our big banks. 

(Power point slide showing the PPP Model appears on screen.)

If we look at a public-private, partnership model, what we've done is we've evolved over the years. We've always worked very, very closely with our law enforcement national security partners, our international FIUs we've worked very closely with. But up until maybe about three, four years ago the reporting entities were essentially reporting entities and our regulatory role that we have at FINTRAC to go out and ensure that they're reporting under the PCMLTFA, Proceeds of Crime Money Laundering Terrorist Financing Act,

(French: J'essaie de parler vite, parce que j'ai juste 8 minutes apparemment.)

Lots of time for questions after hopefully.  But what we started to do is we started to look at is there a better way of working together. Is there a better way of looking at some of our large reporting entities as partners rather than just entities that we regulate? And is there a way to balance, as I'm the Deputy Director of Operations and I have both the regulatory and the intelligence component, is there a way to balance our intelligence needs and our regulatory role so that they participate in providing better and better intelligence without necessarily sticking their necks out and feeling like they're going to be hit on the regulatory side?  It was an interesting balance, I think it is one that we have struck well. If we look at our PPP model we have government agencies involved, financial institutions, NGOs in some cases, depending on what the topic is because the public-private partnership model tends to be topic driven.  And we work with all of these folks as well as across government in Canada, and our role really is to work with our reporting entities, in this case some of the big banks, and to develop with our law enforcement partners and to develop financial indicators that are as unique as possible to predicate crimes to money laundering, so that they can then plug these into their systems and develop the patterns and the tools necessary to highlight suspicious transactions. We get a lot of reports that are threshold reports, large cash electronic funds in and out of Canada, our most important report that we get are the suspicious transaction reports that we get from all our entities. There's no threshold on those and they can look, and those are the ones that we try to help them design their own tools for, so that they can identify suspicious patterns that are related to whatever the public-private partnership topic is. We're now up to three, four right now and it's likely the way of the future is to continue to develop these for predicate offences. The finer, the more finely tuned their systems are for identifying suspicious transactions, the less likely they have false positives and the better quality and the better quantity of suspicious transactions reports we get at FINTRAC.

(Power point slide on Project Protect appears on screen.)

So if you look at Project Protect, that's, the first one that we've done, it was led by the Bank of Montréal, FINTRAC doesn't actually lead the public-private partnerships. We participate and we usually get one of our big banks to lead it. In this particular case it's related to human trafficking. This started at an ACAMS conference. We were in attendance, Bank of Montréal was there. (inaudible) who was a survivor of human trafficking was speaking and she basically challenged the financial institutions in the room to do something to help reduce the amount of human trafficking in Canada. Bank of Montréal put up their hand, volunteered as long as FINTRAC participated with them. We agreed immediately, worked with them, law enforcement and others and NGOs, both domestically and internationally, to develop indicators for the specific to human trafficking, for sexual exploitation. This will likely evolve to slavery or organ transfers as well. We've developed others on fentanyl use as well as romance scams and the use of casinos for money laundering. So if we look at Project Protect there is a, an alert, an operations alert with the indicators on our website if anyone's interested. But if you look at just the impact that it had, in 2015 we had 450 STRs, the suspicious transaction reports that came in. We had only done about nineteen disclosures to then. We're now, last year we've done 201 disclosures on human trafficking domestically or internationally and we've received well over 3600 STRs last year alone related to human trafficking. Which is both a good thing and a bad thing. The reporting's increased, and unfortunately human trafficking is still a significant problem in Canada. And this is the sexual exploitation component, which is human slavery, mostly young women. And as you can see, as the reporting has increased, both the quality and quantity, our ability at FINTRAC to do proactive disclosures, which are basically me telling Jeff here's a crime, here's a criminal that's committing crimes that Jeff does not know about yet. So it's a proactive ability to help , address some of these and attack some of these networks before in fact, they're too far down the road in terms of what they were doing. And that compared to 2015 where we were about fifty-fifty on the reactive, where we react to the police telling us they're after someone, versus what we can identify ourselves.

(New Power Point slide on the 4 stages of human trafficking appears on screen.)

These, it's hard to see, basically the four stages of, that we see in human trafficking. We have the luring, recruitment area, we have the grooming. We have coercion, manipulation, and exploitation. The use of financial intelligence there and what we can do, what some of the indicators are that we've developed for each stage of this. This is provided to all our reporting entities. Our big banks, for the most part do a lot of the reporting on this and we see some very, very good suspicious transactions that come in. We've had a lot of domestic as well as international success. We've helped take down rings, that spread to Portugal for example and that was I believe a Toronto police case. So what happens, happens in Canada, it also often has international components as does most cyber-enabled crime.

(Power point slide on Financial Networks: Discovering the Story appears on screen.)

And that is basically what we come up with, when we put together a financial disclosure, we will put together an IQ chart that will show the connections, whether it's through email addresses, financial transactions, phone numbers, whatever we have in our databank, we will do it. We are an administrative FIU. We don't do any covert work; we don't do any dark Web work. We do open source and we rely on the financial transactions that we've received. And the curious thing on this one, or the nice thing on this one is that those green dots. The blue ones were basically all the ones that the police knew. Red ones were people that we identified through our transactions, and the green ones were actually missing women that were identified through the financial transactions that the police had not yet found. They had been gone missing, reported missing, and we were able to point the police in the direction of a couple of women, missing women, so that was extremely satisfying for our work and for my analysts who were able to do that. And to show that the work that we do and the work that our reporting entities do at the frontline really does have an impact on saving lives of Canadians.

(French: So, je pense que je suis dans le temps.)

Yvan Clermont: Here after, if we have time about what are the barriers here facing and making this work even more fruitful or more productive. So we also have another very interesting presentation. This time it by Signy Arnason, from the Canadian Centre for Child Protection, and that's another example of how technology can enable detection and helping the victims as well. So, Signy, if you hear us, you can start, we would like to hear you on the work you're doing at the Canadian Centre for Child Protection in this area, please.

Signy Arnason: Wonderful. So I'll start with, we can jump to the slide on just describing the tip line, the first slide.

(Power point slide describing the cybertip.ca tip line appears on screen)

If we could do that.  So as I had mentioned, we have a unique role in this space. We've been operating the national tip line now for seventeen years. We are built into the government of Canada's national strategy and have been built into that since May of 2004. You can see progressively over the years what we have had to manage in terms of public reporting. However when you get into 2017-18, and then 2018-19, those numbers start to change significantly. And that is predominantly due to our work with Project Arachnid, which I'll be talking about in a moment. So, essentially the tip line has two sides to its mandate, which is to accept reports from Canadians, process that information, pass along stuff to law enforcement and/or child welfare to investigate. And then we deal with the whole educational side as well. So, back in, if we could go to the next slide, don't play the video, sorry, the next slide that talks about survivors.

(Power point slide about International Survivors' Survey appears)

I'll give you a little context leading up into how we've been dealing with this from a technology standpoint. But back in 2016, we took on a, first of its kind really in the world, International Survivors' Survey. We ended, you know, we started off, we thought if we got, you know, 20 respondents, that would be quite extraordinary. Because keep in mind this is a population you only see in content, you never hear from them. So, we ventured to connect with survivor groups around the world and in fact, got 150 respondents in when we assessed the results. And a lot of the information that came back certainly is intuitive but it was still , incredibly significant for us to certainly recognize that there's no question, the recording of sexual abuse has a significant lifelong impact on the victim. So there, they may be safe, the offender may be in jail, but the one thing they've been told consistently is there's nothing we can do about the ongoing sharing of your material on the Internet. I won't get into the other aspects of some of our findings but for the purpose of this presentation, we also heard from survivors related to the recording, that nearly 70% of them constantly worried about being recognized. So this would be them as teenagers, then leading into adults, and in fact 30% of them were identified by a person who had viewed their child sexual abuse material. So this an incredibly significant issue.

So then moving into the next slide, you know, we decided certainly police are inundated, they can't keep up with what's on their desks, we have to have a multitude of approaches by which we tackle this problem and an organization like ours and how we invest in technology and our ability to send notices is something that can significantly help victims in the survivor population. So, we created Project Arachnid. So I'll give you a short little video just so you can understand, essentially what it's about.

(Project Arachnid video appears on screen)

Project Arachnid video: Every time I see someone looking at me, I wonder if they know. If they've seen the pictures. Sometimes it feels like I'm being abused over and over again. In the dark throes of the Web, every day under the cover of anonymity, technology is being misused to share images of child sexual abuse across the world. And with every single share, victims are forced to relive their abuse over and over again. To fight fire with fire, the Canadian Centre for Child Protection has created Project Arachnid. Virtual crawlers that scour the Internet to find and remove images of child sexual abuse. To identify these images, Arachnid uses a ground-breaking combination of Microsoft's photo DNA technology along with digital fingerprints received from institutions like the RCMP and Interpol. Now even if the image has been cropped, reformatted or augmented in any way, the crawlers find the matching images and help take them down. Arachnid is a giant step forward in helping victims of child sexual abuse reclaim their lives. But the battleground shifts every day, as technology evolves and offenders find new ways to victimize and evade. And while we vow to relentlessly fight on the frontlines every day, we need your support. So please share this video and help break the cycle of abuse.

Signy Arnason: So in terms of the next slide, essentially what is Project Arachnid. It's a platform to reduce the availability of child sexual abuse material. It is victim-focused, it is not offender-focused.

(Power point slide about Project Arachnid appears on screen)

So our goal is to get material down as quickly as possible so that survivors don't have to live with the horrible reality of becoming a popularly traded series online, which a number of our first generation of survivors are living with today. And you'll see that when I show you the dashboard of Project Arachnid. So we find child sexual abuse material based on photo DNA matches and that's because again, the images get altered or cropped and we want to be able to pick, you know, the needles in the haystack out when we're crawling on the Internet. But there's also human intelligence that feeds into Arachnid as well. And our organization then when we detect this material, it is child sexual abuse material, we send the notice to the content providers requesting its removal. So in terms of the work flow, I won't spend a lot of time here, it gets pretty complicated but we're on the open web as well as on the dark web. We incorporate not only crawlers but we scrape, so analysts, if you move to the next slide.

(Power point slide with Workflow chart appears on screen)

So if analysts identify a particular forum or chatroom that is specifically seems to be specifically, dedicated to child, those with sexual interest in children. Let's say it's titled Daddy daughter incest, all of the images, and videos, in that forum will be scraped and put into Arachnid for analyst assessment.

(Power point slide about Public Availability of Child Sexual Abuse Material appears on screen)

There's an industry API where they can come and report to us, so there are a number of different aspects to it, the result and notice going out. So if you actually just play this it will look like a real time crawler. This was kind of recorded as a video but essentially what you're looking at there is the, we have, through Project Arachnid, analyzed close to 77 billion images, again looking for potential child sexual abuse material. We've detected, in two and a half years, close to 9.5 million suspected images. We have sent over 3 million notices out to content providers requesting removal. And then finally you can see from a victim's standpoint, this is how often, Arachnid is detecting particular series. So the idea that survivors are living with the traumatic impact of wondering who was looking at their material and when, whether it's being used to groom other children. Children, excuse me, is obviously a significant issue. So we're sending approximately 22,000 notices per day.

(Power point slide titled Global Response – Unified Tiplines appears on screen)

In terms of the next slide, our, the global response, technology is certainly imperative but we can't solve it with technology alone. We needed to increase the analyst pool that are contributing to assessing the backlog of images. So we're working with hotlines around the world. We can no longer approach child sexual abuse material from a geo-centric assessment. We've got varying laws around the world, content moves. Offenders take advantage of that and it's basically resulting in a tonne of this material being available on the Internet, so we have to be pooling our resources together and working within the same system to be sending these notices for removal.  There's a predictable workflow that comes from this and also educating other analysts around the world on whether that's an identified victim they're seeing in the image, what series it belongs to, if the age has been identified, then you know whether you can send a notice or not. If it's a seventeen year old, it's illegal. If they're an eighteen year old, obviously it's not. So in terms of the industry response to this issue, we have over 300 providers that we're sending notices to within Project Arachnid. We're seeing a variety…to the next slide.

(Power point slide titled Current Industry Response appears on screen)

We're seeing a variety of responses. As I had mentioned earlier, there's proactive responses, the large companies are pretty good at this. Reactive responses, smaller companies are generally faster at removal, large companies slower. Top 50% remove material in a day; bottom 10% take thirty or more days. As long as it stays up it allows other offenders to grab the material, it continues to trade. You can see the inevitable problem with this model. So finally, I'll finish quickly with the importance of data.

(Power point slide titled Importance of Data tied to Current Challenges appears on screen)

So, Arachnid has really changed the rules of the game. It's painting a picture. It's telling the story, of what's happening global, globally as it relates to child sexual abuse material, which Canadians have access to it. Doesn't matter if it's sitting on a server in the Netherlands, as Canadians that's seamless. We don't know that, and we're able to access that material if it's, if it's up and available. So we're seeing, these varying responses, we know that with removal we're too dependent on criminal law definitions, it's not helping us. So only, no, only 42% of the images related to known victims are actually actionable. So typically where there's smoke there's fire. If there's illegal image of a known child victim who's been sexually abused then why is that material up and it begs the question of what's going on. There's the inconsistent approach we need to be addressing the long-term risks for survivors, which we're not adequately doing. There's an arbitrary application of terms of service and a willingness to utilize bulletproof posts that's making the removal of CSAM much more complex than our ability to tackle that. So, Arachnid provides this critical intelligence that tells a story so that we start to better understand how we need to adjust, essentially how we're tackling this very serious problem online.

Yvan Clermont: Thank you Signy, this is fantastic work you're doing, plus you seem to be producing very interesting metrics with your web crawler and everything in a very innovative way. So if we have time at the question period, I would very much like to hear about the impact that you're having on the victims afterwards. So, I'd like, so far we've heard about the business side. We've heard about the security community's side. We've heard about the criminals, and how they interact and mostly, more importantly about the victims. Now I'd really like to hear about the policing side in the security community and, and Jeff, I would like to pass the word on you for telling us about the wonderful work you're doing in this area as well.

Jeff Adam: Thank you. Good work done by the C3P for certain. One of my areas is the Canadian Police Centre for Missing and Exploited Children and they've been a good partner all along in what I would call the scourge of the Internet. That's the CSAM material that's out there.  Just to take us back a tiny bit, one of the key points that police grapple with is what is the expectations of Canadians with respect to cybercrime? And I throw this slide up on the screen to make a point here. And in, back in 1829, the Peel Principles of Policing, Mister Robert Peel, took over policing in London and he started, and he came up with three foundational  principles upon which policing was built: public order, public safety, and law enforcement. Now, that's good when those three apexes of the triangle are in the same geo-political region. Back in the old days, they used to be in the same town. And then it became the same city, province, and off we go to the borders of the, of the countries, and then in a little bit the telephone came along.

(Power point slide titled Traditional Policing Model: From 1829 appears on screen)

The telephone changed that because you could pick up a phone and call somebody long-distance and threaten them. Where did the offence take place? So now you have what's interesting is our complete notion of policing is based on the jurisdiction that pays for policing services has the victims in it and has the court in it, but the offender is nowhere to be seen. Could be anywhere. So it has really shattered this paradigm. So we go back to what do Canadians want, Canadians want cyber criminals pursued. Yes, but they're in their mother's basement in Bolivia. How do we deal with those changing expectations? I have the ticker, I was going to click.

(Power point slide titled Defining 'cybercrime'?  appears on screen)

The next piece, maybe, good, is just to make sure that we're all fundamentally on the same page of the definition of what constitutes cybercrime and what does not. So if I pick up my smartphone and I were to hit Barry on the head with it, would that be a cybercrime? So then it becomes a question of what is and what is not. And I have a very simple analogy for this, or, whatever it is, if there was a giant switch here that I could turn off the Internet, what crimes would continue and which would not? And so if you look at that diagram, those on the right hand side of that oval would cease to exist. Those are cybercrimes. All the rest of them are just old crimes done in new ways with new ways to have multiple impacts and new ways to hide from prosecution. So when we are counting cybercrime on various surveys and asking the public and asking everybody else, do they know what cybercrime is? When they say yes, I was a victim of a cybercrime. Was that a phishing email? Was it a port scanning? That's when somebody basically checks to see if all the windows of your house are open or closed. Like, that is frankly an attempted offence, perhaps, is that reported? I hope not 'cos that happens every day by the billions. There's no way we could keep up to it. So again, survey information that comes forward has to know what it's asking and what it's looking for with clear definitions of what constitutes a cybersecurity event versus a cybercrime. So I'm glad you brought up the Desjardins case, 'cos that is not a cybercrime, it is digital data that was exfiltrated the same mistaking of filing cabinet full of papers, but the impact is so much greater because you can drop it on GitHub and a million bad guys can get access to that. So that simple act of taking the data out just alone is not a cybercrime, but the activation and the impact and the scope of that crime is where it really starts to bring the cyber playing field into play. And I guess that's why I mentioned to Benoit at the you know, after his presentation, that the user group would constitute, in my vision, a very, very direct and pertinent part of the cyber ecology that is out there now. If we look at it from only those three perspectives we're going to miss the big picture. So how many people in here, or are online, I can't see your hands, but in here I can ask a simple question, how many people have an iPhone? Okay, so you've paid a premium for improved security. That is not the business model of today's economy. First the market, first the market share, security by design, no, we're just going to throw a patch out there later on. And then when that doesn't work, another patch. And if that doesn't work, get out of the business. So, our whole model is predicated on the user group understanding the fundamentals of security. Now sadly I'll bring my mother into this. Because she can buy a laptop tomorrow and go driving down the super highway without a license. Without a clue. And sadly, there's a lot of people that are completely safe of my age and older in the kitchens of their houses. In their little fuzzy slippers and housecoat with their cup of coffee and they're reading the paper online. They're completely safe. But if you were to go downtown Detroit or Chicago or somewhere in an unsavoury area all of your senses are attuned, all of the ones that are feeding you in, are telling you this isn't good. Is it the smell, the sights, the sounds, what is it that makes you do that? Well my mom's in her kitchen, like I said, in her terrycloth housecoat, with a coffee and has no sense at all about what she's looking at. And I dare say that would be everybody in this room. So, sadly it's not just my mother, I could cure that. And the last part I'd like to talk about is why cybercrime happens, Cybersecurity instances happen.

(Power point slide titled Motivation appears on screen)

And it is basically can be grouped into these clusters of what motivates the bad guys. And I could talk her for about two hours about the organization of organized crime with relation to cybercrime. Used to be, all of the grade twelve computer science kids would get out for a week at Christmas and the cybercrime reporting would spike. Because all the kids were trying the stuff they'd just learned in the previous three semesters from their mom's house. That's how it worked at the end of the school year, same thing happened. We saw that trend happen, we did a little of proactive work with the universities and high schools and it started to diminish. What we see now is organized crime get organized about this. And Barry knows this one because he handles the other side, the financial get the money back to the organized criminals. Which is a whole separate part of an organized crime group. So they've got the hackers, they got the hosters, they got the programmers, they got the money mules, and they've got the staffing people, the HR department of organized crime and they're all separate. They have industrialized cybercrime. That's just one of the groups, that's the financial game group, excuse me. There's the disgruntled employee, another arrest that I had where the bad guy didn't get his vacation when he wanted it, basically wiped out the web server and quit. That's like frankly, that's an insider much like the Desjardins. The notoriety is the ones where they spray-paint something on the web page and off they go and they can brag to their friends, they send out the picture and they, they send it out now they're using the forums on the dark net to send that out to say yay, that was me 'cos I was first to publish this. You get the political, or the ideological motivated people, nobody has heard about China in relation to cyber espionage I'm sure. That's not just nation-states, it's industrial groups, and as Benoit alluded to, predatory industry against one another. Trying to get the one-up on somebody else. Ah, self-gratification of course, the cybercrime that's what, CP3 is,  collecting data on. And of course, why this is lucrative is because they get money out of it and they are virtually untouched and untouchable. So some of the things that we're trying to do with the National Cybercrime Coordination Unit is as I said be that front page for public to report cybercrime. Now we know we're going to get everything, we're going to get death threat by email all the way through to somebody got beat up and it's posted on YouTube somewhere. Which is incidentally not a cybercrime. We know we're going to get those. But we're going to be able to disaggregate out those to see if we can then start to partition. We're going to be able to dump that data back into the police forces across Canada so that they can do something with. Child sexual exploitation started out very similar where the centre opened up and took complaints. The complaints came in, we started farming them out, farming, to the municipal and provincial police partners that we have. They had to develop integrated child exploitation units to deal with it, and now there's sixty units across Canada where before there was zero. Cybercrime will be very much like that when we start saying here this happened in your area. And where cybercrime is different, is that one guy can hit everybody in this room regardless of where they live. And maybe 25,000 other people across Canada. So which municipality, or which police jurisdiction is going to be handling the file? We need to have coordination, there's not enough police to investigate each one of those so we'll have one unit coordinate for the benefit of all. That's basically where we are with cybercrime in Canada so far. I encourage everyone to drive safely on the information highway and wear your seatbelt. Thank you.

Yvan Clermont: Thank you Jeff. Maybe we should get our driver's license so. Thanks for the very interesting insight about the definition, the different groups, here, very interesting. What I'd like to do now, I think we have some time remaining for questions coming from the web. Or the participants who are on the web, how much time do we have? I think, maybe fifteen, twenty minutes. And while we're collecting the questions I think we… what I collected through the conversation we had is, in the cybercrime ecosystem that we have currently, I think we, we could expand a little bit more about the role of, the data to be central to this ecosystem and helping us about the monitor and, measure the impact of our interventions. But also what is the place of victims in this framework? So I would probably would like to start the conversation on these two aspects and what you see the role of national statistical office or agencies into this role, especially when it comes to data, but maybe before we can hear about Signy, about , what is that she thinks, should be the impact on the victims , how the work she's doing and, and see how she measures the impact on the victims and maybe after we can ask Benoit about what is his response about the place of victims in his framework. And then we can have the conversation and see what are the other questions coming from the web. So Signy, would you like to start?

Signy Arnason: Yes, sure. So what we know is that survivors have historically been pretty absent from this conversation and they actually need to be front and center in what we're talking about relative to this space. There's an enormous impact. I mean in courts we often talk about you know, is it is it too far reaching to remove Internet access from someone who has been charged and then is going to be convicted of these types of crimes against children. You know, they have to apply for a job. There's the idea of online banking, is this too restrictive? We never talk about the fact that survivors actually don't even have the ability necessarily to re-enter into the online world because they're incredibly fearful of being contacted, of which a number of them have been. How do they protect themselves? How do they protect their families, offenders' ongoing interest in them, as well as, as adults if they have their own children, the dialogue that exists online relative to offenders' sexual interest in survivors' children? So it gets pretty dark and disturbing in terms of the activity online. What I can say in terms of hope, is that when we first started to talk to survivors, particularly the Phoenix 11, so a group of women who are part of popularly traded series online that are basically putting their voices out there and taking back control. When we started to talk to them about Arachnid and its' ability to go out and detect historical content, at a pace you can't find through public reporting, and then triggering notices. You know, one of the survivors was brought to tears because of course, yeah, the offender may have been brought to justice but they are always told there is nothing that could be done about the ongoing sharing of their material. And frankly our organization thinks that's entirely unacceptable so we're positioning survivors front and centre and it's about time that that takes place.

Yvan Clermont: Thank you very much for this, Signy, very interesting. And I'd like to hear about Benoit and what, what do you think Benoit, where the victims should hold into this framework you have for the cybercrime ecosystem. You must have thought of this I'm pretty sure.

Benoit Dupont: Yeah, I think, Jeff is absolutely right, the victims and general users are central to the framework, because cybersecurity is a common good. It shouldn't be a club good where only the best resourced companies can afford systems and technologies that are cyber-safe and the rest of us have to do with second-hand technologies that have been thrown into the market without any consideration for security. So who can speak on behalf of victims? I think it's the government agencies that need to regulate a lot more this ecosystem, and that's why I use this kind of industry, criminal and security communities to try to explain how it works because then it helps us understand where we can apply regulatory pressure to make sure that certain companies exercise a bit more caution that we define and we design systems that enable victims to report cybercrimes very quickly and very easily online for example, I understand that the RCMP and the Canadian Digital Service are preparing a new platform inspired by the Acorn platform in Australia to facilitate that.  So I thought, so I think the ecological framework, its ultimate objective is to try to understand how can we better deliver services for victims because now you know, the reality is that cybercrime is the number one property crime in developed societies and it's also ranking very high in sexual offending as we've heard.  So we need to design better systems, better ways of intervention, and I think that the ecosystem framework helps us understand where to start from and how to assess the effectiveness of what we're doing.

Yvan Clermont: Absolutely Benoit, and I think of victim preparedness, victims' digital literacy and pattern of victimization outside the digital space, and how it interacts with victimization on the web as well. So these are I think, there's a huge area for research and consideration in that area of victims. Now we have a question coming from the web and the question would be for Jeff here. So what is the role of the RCMP National Cybersecurity Crime Coordination Centre, Jeff?

Jeff Adam: So the role of, for that, which is being stood up as a result of a buzz, budget funding initiative from 2018, is it'll be roughly, say a hundred people that has a couple components to it. The first one will be the public facing reporting system for people to report online crime. That's cybercrime.There's another step, which will be the data warehousing analytical part of that. , we'll take in all the complaints, we'll be able to map them, we'll be able to see hotspots, we'll be able to see if there's trends, indicators. Part of the analysis there will work with the Cybersecurity Centre which will then say oh yes, this is floating around as well when they're monitoring the networks. That's CSC.  The next phase for us will be the aggregation of that information to be packaged, to be able to send out to another police force. And with that, we'll go some experience about how to investigate, or how to coordinate an investigation of these issues with some technical background with it. The fourth one of course will be then the international liaison with partners, so we'll have one person in the Europol and another person down at NCFTA. It'll be liaising there to bring that international perspective in 'cos as I said cyber's not a Canadian thing, cyber's an international thing and we need to be able to either share information out, law enforcement information, police to police, or bring it in to say that Canada has a bulletproof holster in Montréal and we want to do something about that. So it's multifaceted, it's a fairly dynamic and complex endeavour for the RCMP to take on. It is not just the RCMP. This is the national police service, it is to the benefit and funded for all policing in Canada.

Yvan Clermont: Thank you very much Jeff. Maybe one other question as well is, what would you think, and this is for all the panelists here in, in a minute, for an example or two, what are the most important gaps in measuring cybercrime and, and efforts to increase cybersecurity and how would you go about, what would be the major challenges associated to fulfilling this information gap? And, and maybe if I can try with, you Barry, if it, for an answer, and maybe Jeff if you want to substantiate then I would also like to invite Benoit to speak about this as well.

Barry MacKillop: Over to you, Jeff. No. Well I think one of the challenges, probably still remains the ability or the desire of people or companies to actually be honest, at being victims, if you take a victim focus.  Certainly it'd be nice to canvas the criminals and find out what they're doing but they likely won't respond so given that it will be essentially a victimology type survey, it's always challenging to get the truth.  But I think it's important that we do that.  It's the same thing, I think when we're looking at virtual currencies for example. And everybody's coming up with BitCoin and all these other virtual currencies. I couldn't say right now even though I'm in the financial intelligence world, how much this is being used by business and how much it's actually being taken up by individuals across Canada. Is virtual currency really becoming a household day-to-day use or is it something that's still in large part being used by the criminals? Is it becoming current for Canadians and if so, that may lead to how we want to address it and what we need to do in order to address those kinds of things, if in fact it's something that's being taken up the same as cash was or electronic banking or something like that. So I think those are areas where we have gaps in knowledge.

Yvan Clermont: So do you think new legislation could help in that regard? Or for reporting to the police for example about companies?

Barry MacKillop: I'm not sure it's always legislation, I think an understanding of it first of all and then perhaps legislation if we need to legislate something. The worst thing we can do is create legislation based on a hunch, which will usually lead to bad legislation.

Yvan Clermont: Thank you very much and Jeff, what about you?

Jeff Adam: So there's been a great deal of conversation going on in relation to this, so Acorn in Australia had a requirement that when you reported a crime you got a number and that number had to be then reported to either the bank or the insurance in order to get your money back so to speak, to be compensated for the loss in a cybercrime.  What we found was that the reporting started off very high and then diminished because, notwithstanding the disclaimer, it said do not expect police action as result of your report, we're using this for data reason, for stats. They stopped reporting cos they wanted their pound of flesh. So that goes back to "What do Canadians expect in this new model", where the offender, the crime victim and the courts and the police are not in the same jurisdiction. Ah, the other one that we're looking at is, or we're discussing at the very least, would be some kind of industry-led set of requirements that would then feed into the insurance business. So if you are not protecting your data of your clients to a set standard then anything that happens to you will not be covered by an insurance policy for data loss. Now, that has got a lot of people going holy smokes Batman, that's going to cause, yes, it's going to cause activity, but it might be timely for that to happen, and the RCMP has been, and myself in particular, talking to insurance underwriters of Canada about that very issue. Even now, it is not a requirement for somebody with a loss to report it to police, in the cyber environment. That needs to change.

Yvan Clermont: Thank you very much Jeff, and I'd like to hear from Benoit about this. How we can build in the, using the interaction between the different elements of the ecosystem, how we can maybe have an integrated data system that helps the ecosystem to function well in fighting cybercrime? So, Benoit I'd like to get your view on that, on the gaps and how we can make this happen.

Benoit Dupont: So to answer your two questions at once, I think there are victims who know they have been victimized because they've lost money but you also have in cyber, a number of victims that have been infected by malware, their machine is infected by a bot and is being used to do some nasty, nasty stuff to other people all around the world. And they have no idea that they're participate in that kind of malicious activity. So, they can't even report that because they're not even aware of that. And one interesting source of data on that are the Internet service providers who provide access to all of us, to the Internet, that track this kind of malicious activity. And it would be interesting as is the case in other countries, to have those Internet service providers work in collaboration with their industry regulator, which is the CRTC, to try to , provide more reliable statistics on the level of infection in Canada, across provinces, of general users, companies, how many machines are being infected by bot nets, what kind of traffic we're seeing in Canada, and how we could be designing mitigation strategies to help people get rid of those nasty malicious software on their machines to produce a cleaner and less harmful digital ecosystem. So that's one example that where countries have used their internet service providers, and telecommunications regulator to work together with statistical agencies and law enforcement to help people to clean up their machines and , in the end benefit from a cleaner ecosystem.

Yvan Clermont: Thank you, that, that's very good input Benoit. To end this conference I'd like to maybe give the last word to Signy. And hear from you, what you believe to be the most important gap in information that if you had the information it would help much more your business and what you're doing to protect victims.

Signy Arnason: Well, there's two sides to that. I guess from an industry standpoint we need much greater accountability and transparency. You take Project Arachnid for example, which is a global tool and solution. You know, it's only crawling certain services, so Facebook sits behind a walled garden, we have no idea in fact what Facebook detects, they do have mandatory reporting schemas that does get reported in. But you know, there are significant challenges in our space because there are varying laws around the world but at the same time as I was referencing earlier, you know, even if the site is sitting on a server in the Netherlands, you know, thousands of Canadians in Canada still have access to that material. So we've sadly approached child sexual abuse material and I think all online crimes in fact, more from a geo-centric standpoint and certainly in our space that has not helped us because material moves and we have to get better at working together to in fact remove content that is harmful and not exclusively focusing on criminal law. So there are a number of gaps that exist and we wouldn't be able to point to those gaps though, without having a system like Project Arachnid to tell that story. So I think that's the first essential part of what we need to do to change this narrative for children, so that we can start to attack this issue not just from criminal law but what's harmful to children and have providers act in a more responsible way in relation to their protection and safety, which again we're seeing through Arachnid is not happening. It's certainly not happening consistently, and if we don't have consistency across the board then the material remains available and it is able to propagate. So there's tremendous problems with that, so that's certainly what we're going to be pushing for as an organization, some significant changes in that regard.

Yvan Clermont: Thank you very much Signy, this is very true as well, education. Barry and I were whispering here. So I think this was a very interesting panel. I'd like to conclude with this. I think we would need full conference just for that, there's too much information. It's very interesting. I'd like to conclude this panel by thanking, first of all the four panelists we had with us today. Starting with Benoit, Signy in Winnipeg, Barry and Jeff on my side here. So thank you very much for participating and also the people who came in the room here today, and the people who are on the web, sending questions and listening in. This was very great. So I hope that you consider joining us for the next panel in the series, which is going to be held in September and the theme is going to jig, gigs, superstars, the post-job economy, and the skills we need in Canada in the digital era. So please join me in a round of applause for today's panelists, so thank you very much. Thank you Benoit and thank you Signy. And hope to be contacting you soon. Thank you.

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Video - Navigating Statistics Canada's Website

Catalogue number: Catalogue number: 11-629-x

Issue number: 2019002

Release date: December 12, 2019

Navigating Statistics Canada's Website - Video transcript

(The Statistics Canada symbol and Canada wordmark appear on screen with the title Navigating Statistics Canada's Website)

(A background image of graphs appears with the words: Navigating Statistics Canada Website, Presented by Jimmy Mikedis, Consulting Analyst)

So in today's presentation, we will be showing you our recently updated website. Throughout the webinar, we will view the site's features, functionalities and show you how to find information on our website. By the end of the presentation, you will be able to efficiently navigate our website. So the first thing I will go ahead and do is share my screen with everybody.

(The Screen goes white and reads: There is no content to view at the moment either because no content is being shared or because an unsupported media object is being shared.)

(The screen changes to the Statistics Canada Home Page)

For those of you who are not familiar with Statitics Canada's website, it is www.statcan.gc.ca So with approximately 25 million data users annually, Statistics Canada has identified the need for a more simplified, coherent and user-friendly website. So, on June 4th we went ahead and updated it with an appearance and a look and feel, which is more congruent to the other Government of Canada websites. The first thing that we will be able to see all the way at the top is a blue banner ad.

(The mouse moves to the top of the page and hovers over the subject tab, then the data tab, then the Analysis tab, then the Reference tab, then the Geography tab, the Census program tab, Surveys and Statistical programs tab, the About Statcan and the Canada.ca.)

So Subject, Data, Analysis, Reference, Geography, Census program, Surveys and and Statistical programs, About StatCan and Canada.ca. We will be going ahead and looking through each single one of these during today's presentation, to see what kind of information is available.

(The mouse moves to the top right hand side and hovers near the icons for Facebook, LinkedIn, Reddit,Twitter.)

In the top right hand corner of the homepage, we are going to be able to see the various social media platforms that you can follow us on. So Facebook, LinkedIn, Reddit, Twitter or Facebook.

(The mouse moves down to hover over the link for MyStatCan)

Right underneath that, we are going to be seeing "My StatCan." So, My StatCan allows you create a profile where you can indicate topics of interests, so that you are alerted by email when the information is released. So let's say that you are curious on information with regards to agriculture on the portal. You can say anytime agriculture-related information is released. Please send me an email. The system will send you an email. And at that point, you can just go ahead and connect to the website in order to access the information.

(The mouse moves left to In the News section)

On the left hand side, we are going to be seeing "In the News." which provides a glimpse of some of our newest releases. To the right of that, we are going to be seeing the Daily.

(The mouse moves to the right to click on the Daily link and the screen changes to the Daily page.)

The Daily is Statistics Canada's official release bulletin, published every morning at 8:30 AM Eastern Standard Time, and it has been published as such since 1932.

(The mouse hovers over to the Asphalt Roofing and Financial market statistics release.)

So here we will be able to see some of our recent releases that were released today. So, as we can see Asphalt Roofing and Financial Market Statistics.

(The mouse clicks the back arrow at the upper left corner to go back to the home page screen. The mouse then clicks on the Interact with data link)

To the right of the Daily, we would see Interact with Data. Interact with Data is a one-stop shop for all visualization tools available for us on the Statistics Canada website.

(The mouse clicks the link for Data visualization.)

So the first we are going to be seeing is Data Visualisation, which essentially, allow you to understand the story behind the data. So it provides information in various statistics in graphical format. Underneath that, we are going to be seeing Infographics, which are essentially one pagers mixed with graphs and statistics. So looking at one of our most frequently consulted ones that was just released information on

(The mouse clicks the link to the Infographic - "Eating out: Nutrition information on menus and menu boards" and scrolls down to show the whole infographic.)

Eating Out: Nutritional information on menus and menu boards. So you can see the information is presented in a very digestible form. So there is key statistics and one word sentences.

(The mouse clicks the back arrow at the upper left corner to go back to the home page screen. The mouse then clicks on the Interact with data link.The mouse clicks the back arrow at the upper left corner to go back to the Data Visualization page where it hovers near the thematic maps links and the Videos.)

Underneath that, we are going to be seeing Thematic Maps, which essentially graph various information on a map of Canada and underneath that we are going to be seeing various Videos Statistics Canada has created as well.

(The mouse clicks the back arrow at the upper left corner to go back to the Home page to the Key Indicators on the right hand side of the page.)

Going back to the Homepage, we'll be going ahead and seeing to the right of Interact with Data, Key Indicators. So, key indicators are available for individuals who are looking for that one quick number. For example, sometimes you'll come up to the Statistics Canada website, and just say, I wonder what the most recent unemployment rate is? So that's where you can find information within this section.

(The mouse moves around showing the Key Indicators and stops at the drop down menu to highlight the word Canada.)

Currently, we are seeing 4 key indicators, that are available at the national level. Should you require an alternate geography, you can always go ahead and access this using the drop-down menu all the way at the top. A list of all indicators that are currently available can be accessed either at the to the top or bottom of the section.

(The mouse moves down the Home page to show the Services and Information section and then hovers over the Data tab on the banner.)

Under Services and Information, we are going to be seeing various tabs. All of these tabs are the same tabs we are going to be seeing all the way at the top in the blue banner. The only two new ones that we are going to be seeing are essentially:

(The mouse moves down to hover over "Request customized products and services".)

Request Customized Products and Services, which allow you to essentially put through a request with Statistics Canada, should information you are looking for are not available on the website. You can always go ahead and see if it can be created for you through a customized order.

(The mouse moves to the right to hover over "Register to our workshops, training and conferences".)

To the right of that, we are going to be seeing Register to our workshops, training and conferences. And we will actually be reviewing this all of the way at the end of today's presentation.

(The mouse moves up to the right to hover over "Most Requested" and moves around the topics Consumer Price Index, Census profiles and population estimates links.)

Here, we'll find information on our Most Requested and visited pages. So you can imagine, this is where we're going to be seeing the Consumer Price Index, information with regards to census profiles, or population estimates.

(The mouse moves down to the Contact Us section)

Underneath, we see the section "Contact Us". "Contact Us" is essentially a team of agents that are available to answer any inquiries whether it be by phone or by email. They are available from 7:30 AM to 7:30 PM Eastern Standard Time, from Monday to Friday, excluding holidays. So, in order to ask any questions, you can use the phone number that appears here, you can use a web form, or send them an email.

(The mouse moves down to highlight the toll free phone number)

(The mouse moves down to the What we are doing section.)

Underneath that, we are going to be seeing the section that's called "What are we doing?" So, in the section, "What are we doing?", it focuses on research and consultations that we are currently conducting to ensure the data we are providing meets the needs of our users.

(The mouse rolls down to the Corporate Information section.)

Underneath that, we'll see Corporate Information which provides information with regards to our Ministry, our Minister, as well as our Chief Statistician.

(The mouse moves down to Of Interest section where it hovers near the various Hub icons.)

Underneath this, we are going to be seeing that Statistics Canada has created some hubs. Hubs are essentially hot topics, and it's all of the data we have with regards to those specific hot topics in one central location, so as we call it a one-stop shop.

(The mouse moves around the Cannabis hub link and the gender diversity and inclusion link.)

So some of our current hot topics, as you can imagine, are cannabis, gender diversity and inclusion. So, as such, we have created a hub to allow you to more easily access this type of information.

(The mouse scrolls up to the top of the home page and clicks on the Subjects tab.)

Going all the way back to the top of the page, we are going to be clicking on the first tab, which is Subjects. Some individuals who come on to Statistics Canada's website, are curious about a specific topic, but they are not exactly sure what information they are looking for. So they are looking for a data table, are they looking for an analytical publication or article? So that's why we've created the Subject's tab.

(The mouse hovers near the list of all the subjects.)

By clicking Subject, there is a list of approximately 30 various subjects, that may be of interest to you and you can simply see what information is available under each topic.

(The mouse clicks on Education, training and learning and the screen changes to Education, training and learning screen.)

We'll go ahead and click on Education, training and learning. we are going to be seeing some key indicators related to this topic.

(The mouse moves around to show some key indicators such as new registration in registered apprenticeship programs and then clicks on the dropdown menu to highlight Canada.)

So the information with regards to new registrations in registered apprenticeship programs. Once again, the system is going to default at a national level. Alternative geographies are available through the dropdown menu.

(The mouse moves down to show filters, then hovers over keywords and subjects.)

Underneath this, we're going underneath the key indicators, we are going to be seeing that we can filter down the results, whether it be by specific keyword, whether it be by a second subject or a third tier subject. Underneath the topic of education, training and learning, we can go ahead and click one of these subjects, in order to narrow down the type of information looked for.

(The mouse moves up to the drop down menu that sorts by date of release.)

So all the way at the top here, we are going to be seeing that the data that is currently, the tables and products that are currently available are sorted in terms of their release date. So that is the default setting. Should you enter in a keyword,

(The mouse moves up to the drop down menu and highlights relevance.)

the sort by criteria will switch to Relevance.

(The mouse moves up to the drop down menu and highlights title.)

If ever you are looking for, essentially, a list of results in an alphabetical format, that's when you can use the Title option.

(The mouse moves down to and hovers over the All tab.)

So underneath here, we are going to be seeing, with regards to once again, Education, training and learning. So with regards to this topic, there are over 1,000 products available,

(The mouse moves down to and hovers over the data, analytical products and reference material tab.)

of which a little over 500 are data tables, a little over 500 are analytical products, and 95 are reference materials.

(The mouse moves to the left and clicks on the Education indicators link and the screen changes to show a lower number of list under the all, data, analytical products and reference material tabs.)

So once again, if we were looking to see information on education indicators, we would simply click Education indicators. What we are going to be seeing, is the list of products have significantly decreased in order to provide you information with regards to education indicators.

(The mouse moves up to the left and hovers over the Subject tab then clicks on the data tab and the screen changes to show the data page.)

So that's how one would go about to use the Subject tab. Using the Data Tab. So, in the past, for those who are familiar in our website, our various data products, whether it be CANSIM tables, or summary tables were available in separate environments. We decided to consolidate everything, and simplified the access using the DATA tab.

(The mouse moves down and moves around the keyword search then the subject's links.)

Similar to what we saw in Subject, we can go ahead and search using a keyword or subject. We do have some new search criteria, that are available at this specific section. We will be able to see geography as well as Statistics Canada surveys. So if you know the specific geography that you are looking for, you can simply go ahead and click on the little box in front, and the amount of items will significantly decrease.

(The mouse hovers over the little box in front of the word Canada under Geography.)

as well as by subject.

(The mouse moves up to the drop down menu that sorts by date of release and then moves down to the tabs and hovers over the all, tables, profiles on a specific community or region; thematic maps; Public use micro use data files and data visualization tabs.)

Similar to the Data tab, we can sort by date, by relevance or by title. Underneath this we are going to be seeing the various types of data tables that are available we have overall tables. Profiles on a specific community or region, thematic maps, Public use micro use data files as well as data visualization. So we understand that this look may be quite different from what we used to have on our website.

(The mouse moves up to the right and highlights the help icon and moves just below to show the link to What's new on our website and clicks on it. The screen changes to show the screen with the What's new on our website video.)

So as such, we have created a little help option all the way at the top, as well as a "What's New?" on our website. So "What's New on our website?" is a short 2 minute video. Although we won't be reviewing it during today's call. I would recommend that right after this presentation, you take a moment and just quickly watch the video to see if it can provide any additional information that may be of use to you.

(The mouse moves up to the right hand corner and clicks on the back arrow to go to the Data screen and the mouse moves down to the bottom of page to show the link to Contact us.)

As you can imagine, with over 800 pages available of results, should you ever require any assistance in finding information. You can always once again go ahead and use the Contact us button, that appears in the bottom left hand corner of every Statistics Canada page. Once again, they are a team of dedicated agents available to help you from 7:30 to 7:30 EST. They are fantastic and provide a very rapid service. So please once again feel free to contact them if you ever you are having a hard time accessing any information.

(The mouse moves up to top of the right hand side of the page to hover over the first result on a link to Bank of Canada data on Assets and Liabilities.)

So let's quickly go ahead and look at the one specific, let's go ahead and look at one of the results. So the first result over here is a table that comes from the Bank of Canada data on assets and liabilities. and it provides averages on Wednesdays. So underneath that we are going to be seeing the unique table number.

(The mouse moves below to highlight the table number below the link.)

So the unique table number is a 2 digit code followed by, a 2 digit code followed by a 4 digit code and then a 2 digit code. The first 2 digits relate to the subject, the second 2 digits indicate if product is a data table or is essentially the overall product type. The next 4 digits are the multidimensional data tables or data cube numbers and the last 2 indicate the amount of views available. So right now we are seeing that this specific table is a view one for table such as the Consumer Price Index. This is where you will often be seeing that the exact same information is presented in multiple formats using various views. So you may be going ahead and seeing the last 2 digits change to, for example, a 2 to a 3. So let's say that your boss or co-worker or even educator, comes up to you and say they want you to find some information on Statistics Canada's website. Let's say they tell you they are looking for information with regards to employment and unemployment rates. for the last 3 years for the province of Québec and the province of Ontario. So you would know that the information you are looking for is essentially in a table format.

(The mouse moves up to the top and hovers over the data tab.)

You would simply click on Data. Then at that point, you would say, let's start off using the keywords. That's how I would go about the overall search. So in that case, I know that I am looking for information with regards to employment.

(The mouse types in the word employment in the keyword search box and a list of suggestions appear below. The mouse clicks on the first suggestion employment and unemployment and it appears in the keyword box.)

So let's start typing in employment. What we are going to see is that the system provides you with some commonly search suggestions. So since the information that I looking for looks very similar to employment and unemployment.

(The mouse clicks on employment and unemployment and then clicks on the little magnifying glass icon.)

I'll go ahead and click on that. As you are going to see, the number of results hasn't changed yet. Because we need to click on the little magnifying glass. Once we go ahead and click on the magnifying glass, we'll see that a filter is now created in the top left hand corner, and the amount of products available has significantly decreased.

(The mouse hovers over the tabs to show that the numbers have decreased.)

Once again, knowing that the information that we're looking for is for the province of Ontario and the province of Québec. Let's say we're looking for that. Let's tell the system we're looking for a table that has that search criteria available.

(The mouse moves to the left under Geography and click on the little box right in front of the province or territories.)

So here we are simply going to click on the little box right in front of the province or territory.

(The mouse moves up to the filters to indicate the second filter criteria that has been added and the way to remove it.)

As as we're going to go ahead and see that a second criteria has been added all the way at the top. Should you ever wish to go ahead and remove it, simply click the little x.

(The mouse hovers over the all tab to show the numbers have decreased.)

We're going to once again see that the amount of products available has significantly decreased. Let's say that we don't want to start reading through the various tables yet. Let's say that we are a very seasoned data user, and that we know the information we are looking for comes from, the Labour Force Survey, which is collecting information on a monthly basis.

(The mouse moves to the left and under Survey and Statistical program clicks on more and a list of links appear below and clicks on Labour Force Survey with 81 in parenthesis.)

We can go ahead and a third filter on so if we add a 3rd filter, we'll now go ahead and see, there are 81 results available. So let's go ahead and start reading the various titles and descriptions, in order to see if the information we are looking for is in the tables. So once again we're looking for information with regards to employment and unemployment for the last 3 years for Ontario and Québec.

(The screen changes to show a list of results. The mouse hovers over the link Labour Force characteristics, by province, monthly, seasonally adjusted.)

So the first tables tells us it is providing information with regards to labour force characteristics.

(The mouse clicks on the word more under the link Labour Force characteristics, by province, monthly, seasonally adjusted to see a description.)

If we're not sure what the definition of labour force characteristics is we can always go ahead and read through the description. So here it is telling us it provides information with regards to employment and unemployment. So looking good.

(The mouse hovers over the link Labour Force characteristics, by province, monthly, seasonally adjusted.)

The next part of the title indicates that it does provide information by province. Once again, great. However, the next thing that is a little worrying to me is that it's monthly information. I know that my colleague, boss or supervisor is looking for annual information. So I wouldn't go ahead and click on the first table.

(The mouse moves to the second result Labour Force characteristics, by census metropolitan area, three-month moving average, seasonally adjusted.)

Let's go ahead and look at the second one. Once again it says Labour Force characteristics, and it is saying by Census Metropolitan Area, and three month moving average. So that is really not what I am looking for.

(The mouse scrolls down and hovers over the next result Labour Force characteristics, by sex, and detailed age group, annual.)

So I'll move on the the third. So here labour force characteristics by sex, and detailed age group, and it's available on annual format. So the description below also says that it is providing information on a province level. So it does look like the information I am looking for.

(The mouse clicks on this result and the screen changes to show a table titled Labour Force characteristics, by sex, and detailed age group, annual [x 1,000].)

So let me go ahead and open it up and quickly see what information is available.

(The mouse moves down the table to hover over the numbers.)

So the first thing we see at the top is the title of the table, and it's saying that the numbers expressed in the table below are in thousands. So once again very important to multiply these numbers in thousands. To the right of the table, we're going to be seeing a little footnote.

(The mouse moves and clicks on to the footnote link and ¬the screen changes to description in a dialogue box. The mouse then clicks on the x in the upper right hand corner to close the box.)

If we click on the footnote, it will simply provide us additional reading material with regards to something that may be of interest to us.

(The screen appears with the table titled Labour Force characteristics, by sex, and detailed age group, annual [x 1,000] and the mouse hovers over frequency, table number.)

Underneath that we'll see details of the table. So it will indicate to us the frequency of this table is on annual basis. It will provide information to table number, it's old CANSIM table number, and at this point, I'd like to add a little parenthesis and indicate that if ever you have an old CANSIM table saved, as a favourite, we have created redirect pages. So if you go ahead and click on your old favourite, it will go ahead and re-open the new table.

(The mouse hovers over geography, the word Canada and the word employment, sex, age group, for 5 years.)

Underneath that it will indicate the information being produced at a national and provincial level. So here, we are going to be seeing that the data within this table focus currently on a national level, with regards to employment, by sex, age group, for 5 years and the table indicates information in the number of persons.

(The mouse scrolls down to show information is broken down by gender and at the bottom hovers over the link for information on how to cite the table.)

Scrolling to the bottom, we will see the information is broken down by gender. And at the bottom we are going to be seeing information on how to cite the table should you ever need to do so for one of your reports.

(The mouse scrolls down to Source [Survey and Statistical program] and clicks on the link and a link to the Labour Force Survey appears below.)

Underneath that, we are going to be seeing "Source".

(The mouse scrolls down and clicks on Related Products and Data appears below with a link to a table Unemployment rate, participation rate and employment rate by sex, annual. Below that is Analysis and a link to Stats in brief: Labour Force Survey, December 2018. The mouse then clicks on Subjects and a list appears below for Labour, Employment, Unemployment, and Labour Force characteristics.)

Underneath that, we see information with regards to related products as well as subject.

(The mouse scrolls up to the top right hand corner of the page to the link for Tips on Data tables.)

Once again, for some of our more seasoned users we have went ahead and created a Frequently Asked Questions section as well as short video tutorials on how to use and modify a specific data table.

(The mouse moves to the left of the page to hover over Geography and Labour Force Characteristics.)

So right here we see that we have what's called a simple modification that's available. So we can modify the table below based on two criteria. One being geography and the other being labour force characteristics. So once again knowing that I am looking for information with regards to employment and unemployment.

(The mouse moves to the drop down menu under Geography and Canada appears underneath. The mouse scrolls down and highlights Quebec.)

I'll go ahead and select Quebec.

(The mouse moves to the right to the drop down menu under Labour Force Characteristics and a list of suggestions appear. The mouse scrolls down to highlight unemployment rate and clicks the apply button.)

and I will put unemployment rate and click on the apply button.

(The screen changes to show a table with information on the unemployment rate for Quebec.)

We'll see that the table below will go ahead and update. Once again, for information with regards to the unemployment rate for Quebec. Let's say we want one table that has information on not only Canada, but Quebec and Ontario and focuses on employment and unemployment.

(The mouse clicks on the add and remove data button and the screen changes to a page where various elements are available on tabs. On the geography, tab the mouse hovers over a link to 11 items and then the mouse clicks on a little arrow to expand the geographies available.)

We wouldn't be able to go ahead and do this with simple modification, but we can go ahead and click on the add and remove data buttons. When we go ahead and click on that, we can see various elements that are available. Of which we can go ahead and modify in the table below. So here we will be seeing 1 of 11 items. But we are only seeing 1 item which is currently Canada. If we expand the little arrow, we will go ahead and see that we can essentially increase the amount of geographies available. Here we will see a little box with a green check mark.

(The mouse hovers over the green check mark by the word Canada. Then it clicked the boxes for Ontario and Quebec to add.)

The green check mark simply indicates that the table below is currently showing that variable. So currently it will show Canada and Canada. Once again, I'll add Ontario and Quebec to this table.

(The mouse hovers over the green check mark by the word Canada. Then it clicked the boxes for Ontario and Quebec to add. The screen changes and the mouse hovers over the Labour Force characteristics tab and then deselects employment and clicks on unemployment, participation rate and employment rate.)

With regards to labour force characteristics, there are 10 items available. So 10 elements available. So I'll go ahead and simply expand all the options. So once again I'm not looking for information with regards to employment. I am really looking for unemployment and participation rate and employment rate. So as such I went ahead and deselected employment, and then I selected the 3 other criteria.

(The mouse hovers the sex tab and then clicks on the age group tab and starts to deselect age categories but stops and clicks once on the box in front of the word All to select all elements and then clicks it a second time and deselects all the elements. The mouse then clicks on the box in front of 15 years and over.)

I'd like the information broken up by gender, and so I'll leave this section as is. And with regards to age group, I know that I am looking for information with regards to individuals 15 years and over. So I can either go ahead and start unseleting the little boxes. Or a very useful trick we use is, in front of the word All, we'll see a little box. If we click it a first time, all the elements will be selected. If we click it a second time, all the elements will become unselected, and then we can click on 15 years and over.

(The screen changes to a new table and the mouse highlights the reference period tab and clicks on the box following from and chooses 2016 and in the box following to highlights 2018 and clicks on the apply button.)

Once again, we know we want information for the last 3 years. This specific table with go back all the wasy to 1976, so we'll simply put 2016 to 2018, and then we'll click on the Apply button.

(The screen changes to show a new table and the mouse hovers over the words Canada, Quebec, Ontario and titles unemployment, employment, participation rate for the last 3 years but we have information broken up by gender as well as individuals 15 years and over.)

Once we click on the apply button, now we'll go ahead and see all the various elements we selected now appear in the table below. So we have information on not only Canada, but we have Quebec, Ontario. We have information for unemployment rate, participation rate and employment rate, for the last 3 years. And we have information broken up by gender as well as individuals 15 years and over. If you are ever interested in customizing the layout of the table,

(The mouse clicks on the customize layout tab and a new screen appears with a box of various elements which the mouse hovers over and then hovers over the words column and row.)

We can click on the button called Customize layout. It will simply provide all the various elements and ask you if you are looking for them in a column or row format. So let's say that we are interested in having the geography switch into a row format.

(The mouse moves to a radio button in front of the word row and selects it and then clicks on apply button. A new screen appears with the table in a row format.)

We would simply click on the little radio button and then click Apply. And as we'll go ahead and see, the table is in a format that may be more conducive to your needs.

(The mouse scrolls up to the top on the right hand side to a Save my selection button and clicks on it. Below it will appear a unique link with all the various elements and layouts selected and save it. The screen changes and a Google page appears. The mouse selects a new tab and the table appears that you saved.)

Wanting to go ahead and save this table, a few different options are available. The first one is Save my selection. By clicking on Save my selection, it'll create a unique link with all the various elements and layouts that you previously selected and save it. So if you were to ahead and create and open it up in a new tab. We'll go ahead to see the information appear exactly the same as what we had requested.

(The mouse scrolls up to the top and clicks on the x for the new tab and the screen changes to show the original window with the table. The mouse then selects the download options button and clicks on it. A new screen appears with six options available.)

Alternatively, we do have the option of downloading the information. When we click on download information, we are going to be seeing 6 options are available to us.

(The mouse highlights the first one- CSV Download the data as currently is displayed.)

So first one is downloading the data as currently displayed.

(The mouse highlights the second one- CSV Download the data as displayed [but excluding accompanying symbols].)

Second one is downloading the data as displayed but excluding any accompanying quality indicators, or any accompanying symbols. So what we mean by this is, a few of your tables have quality indicators, and as such it may cause issues that are doing analysis with a CSV format. So we went ahead and created a second version which excludes this information.

(The mouse highlights the third one- CSV Download the selected data for [in database loading].)

The 3rd option is downloading the selected data for database loading. We'll go ahead and see what that looks like, exactly like in the next few seconds. Underneath that we have metadata information or downloading the entire table.

(The mouse hovers over CSV Download cube metadata information and the next one CSV download the entire table. Then the mouse highlights the SDMX format Download the entire table.)

Underneath that we are going to be seeing information is also available in SDMX format. So this is a format that is available for, that is created to allow information to be shared on international standard. So it is essentially an international standardizing, the exchange of statistical data and metadata amongst international organizations. So in order for let's say, different statistical bureaus or different countries to exchange information this format needs to be available. So let's go ahead and look at the first option, which is to downloading the data as displayed. In order to save us a few seconds, I went ahead and already downloaded it.

(The mouse clicks on the first Download option and an excel spreadsheet appears on the screen. The mouse moves around the sheet to show details of the table are found all the way at the top.)

So very similar to what we saw before, information with regards to the details of the table are found all the way at the top. The data itself is at the middle of the page and relevant footnotes on how to cite are all the way at the bottom. That's how we would use option 1.

(The pointer closes out of the excel spreadsheet and the screen appears with the list of download buttons.)

Option 3 which is downloading the selected database downloading is Option 3 So I'll go ahead and see what that looks like.

(The pointer selects the third Download option.)

So once again to save a few moments I went ahead and downloaded the table.

(An excel spreadsheet appears on the screen.)

So here we are going to be seeing that essentially one line item has been created for each element of the table.

(The pointer highlights Line row 2 of the spreadsheet is selected.)

So if we look at line row 2, we're going to be seeing that information for 2014, Canada, unemployment rate for both sexes, individuals 15 and over are expressed in terms of percentage, and the overall value is 6.9%. One of my favourite features about this specific format, is it provides column K which are vectors.

(The pointer highlights Column K with the title Vector.)

Vectors are essentially a way to access one specific combination of data. Let's say we are interested in the future in obtaining information with regards to Canada, unemployment rate, both sexes, 15 years and over in a percent format. All we would have to simply do is use this specific vector. Vectors are as we are going to be seeing, right underneath here all of the specific,

(The first 6 rows up to the K column are highlighted in grey.)

all of these within this table. All of these are focusing on the exact same variable but a different year. And they all have the same vector. The reason for that is that a vector does not take into account time frames. So let's say that we are interested in having information for these combination of variables.

(The vector under column K is highlighted.)

Go back onto the Statistics Canada website and click on the data tab.

(The screen changes to show the DATA page of Statistics Canada's website. The pointer hovers over the blue Search by vector button.)

So here, there is one option we hadn't seen yet which was to Search by Vector.

(The screen changes to the Search by vector page. The mouse clicks on the box to the right of the Enter your vector number and pastes in v2461224 and types in v9.)

Under Search by Vector, you can go and enter one vector or a combination. By entering in the combination stream here, I remember a second vector that I'm looking for as well which is v9.

(The mouse clicks on the box to the right of number of most recent reference periods and types in 3. Then the mouse hovers over the from and to boxes to the right of Date range of reference periods. The mouse clicks on the search button.)

The system gives you 2 options, in order to pull up information with regards to these vectors. The first one is the amount of reference periods that you are looking for, or the 2nd option is the date range, of the reference period you are looking for. You can indicate to the system, which months and which years you are looking for. Let's say that we're going to take the first one into account, which is the number of reference periods. We are telling the system for these two separate vectors. We want the last 3 reporting periods or the most recent 3 that are most currently available. Let's click on the Search button.

(The screen changes and the mouse scrolls down to see the results from the search. The mouse highlights the details under the title and description columns.)

When we click on the Search button here, we find once again data with regards to the table where we access the information and a description of what is included within the vector. So once again, Canada, unemployment rate, both sexes, 15 years and over. It will provide us the most recent results.

(The mouse highlights v9 and hovers over Population estimates, on a quarterly bases for Nova Scotia and is expressed in the amount of persons.)

The 2nd vector I'd pulled up was population estimates, on a quarterly basis, for Nova Scotia and is expressed in the amount of persons. So that's how we would access information with regards to the Data tab.

(The mouse scrolls up to the blue banner and clicks on the Analysis tab. Then hovers over data tab to the left and then scrolls down to the keyword search box.)

Moving on, let's go ahead and see the Analysis tab. Analysis tab is exactly as it sounds. It essentially provides an analytical component to data, provides information in a raw table. Analysis provides essential information in a more digestible format. So there is a story behind the number. Think about it that way. Similar to what we saw in Subject and Data, we can go ahead and search using Keyword or Subject. Two new criteria have been added.

(The mouse scrolls down below subjects on the left and hovers over year of publication and authors. The mouse then scrolls up to the right and hovers over the all tabs, the stats is brief tab, Articles and reports tab and then the last tab Journals and periodicals.)

The first one is year of publication, and the second one is author. To the right of that we'll be seeing the various products that are available in terms of analysis. So we have Stats in Brief, which are short articles, such as The Daily or fact sheets. To the right of that, we're going to be seeing Articles and Reports, which tend to be longer in length and, to the right of that we'll see Journals, which are essentially collections in which the articles and reports are written. So for example as many articles are written about crime and justice, that would all fall under the Juristat journal or periodical.

(The mouse clicks on the Journals and Periodicals tab and the screen changes to show a list of results.)

So for example, if you were to click on here we are going to see the various journals and periodicals that are available. That's how we find information with regards to the Analysis tab.

(The mouse then moves up to the blue banner and clicks on the Reference tab and the screen changes to the Reference page. The mouse moves and clicks on the Classification tab and a list of results appear below. The mouse hovers over the occupation and industry results.)

With regards to Reference tab, this is where we are going to be finding information with regards to various classifications used by Statistics Canada. So here we see the overall classifications, with regards to occupation, to products, to industry.

(The mouse moves to the right of this tab and hovers over Surveys and Statistical programs- Documentation tab, Geographic tab and Notices and consultation tab.)

to the right of that we'll be seeing documentation that's available in terms of various surveys and statistical programs. To the right geographic files. To the right of that notices and consultations. So if ever we were interested in finding a specific industry code, which is a question we often asked. We can click North American Industry Classification system,

(The mouse moves to the list of results to the left and clicks on North American Industry Classification system [NAISC]link. The screen changes to the North American Industry Classification system [NAISC] page where the mouse hovers over the date September 21, 2018 and then clicks on the link to North American Industry Classification system [NAISC] Canada 2017 version 3.)

and the system would provide us the various iterations of this classification with the most recent one being released Sept. 21, 2018. If we were to go ahead and click on it, the system would ask if we want the information in HTML or CSV format.

(The mouse moves below the HTML format title to the link below classification structure and a new page appears with the North American Industry Classification system [NAISC] Canada 2017 version 3 classification structure.)

If we were to click on HTML and see the classification structure appear. So that is how we access information with regard to the Reference tab.

(The mouse moves to the top of the blue banner and clicks on the Geography tab. A new page appears with the words Geography-Find information by region or area. The mouse moves to the box above the map that reads place name or postal code.)

To the right of that we're going to be seeing Geography, which is actually one of my favourite tabs. So it's been developed to help users access information on a specific region or geography. The new mapping tool provides the results of all Statistics Canada's surveys, including the Census and the National Household Survey. So here we're going to see a map. All the way at the top, we'll see place name or postal code.

(The mouse scrolls down and highlights the title Results for Canada. Then the mouse hovers over the data tab below and above, the analysis tab below and above and the reference tab below and above on the blue banner.)

So if we were to scroll a little lower, we would see that information is currently available at a national level, and at the right the results for Canada. Once again, the various products are available. So the system will ask you, Are you looking for data tables? which are available under Data. Are you looking for analysis? which is under Analysis. Or are you looking for reference material with regards to obviously a specific geography?

(The mouse moves to the place name or postal code box above the map and starts to type in Vanc and a list of 6 suggestions drop down below. The mouse continues to finish the word Vancouver and a list of three suggestions appear. The mouse then highlights each: the City of Vancouver, the Census Metropolitan area or the Population centre.)

So let's say we are interested in finding information. All the information Statistics Canada has available with regards to Vancouver. And we will go ahead and start typing in Vancouver. And the system will provide us essentially suggestions that include VANC going ahead and completing the word Vancouver. It will provide us 3 options: the City of Vancouver, the Census Metropolitan Area or the Population Centre.

(The mouse clicks on the first suggestion the City of Vancouver and the screen changes to a different map and the mouse hovers over the area of Vancouver. The mouse moves to the left and hovers over various geographies.)

Let's say that we are interested in information with regards to the city. The first thing we'll be able to see on a graph, essentially on a map. The City of Vancouver is outlined. To the left of that we see various related geographies, whether they be higher or lower in terms of geographical hierarchy.

(The mouse clicks on the map, it zooms in and then clicks again, and a small dialogue box appears in the map with information on a dissemination area.)

Underneath that we see that there are 108 products available for the City of Vancouver. If ever we are curious with regards to what level of geography is available, in terms of the smallest area, we can go ahead and zoom in on the map, and simply click it, and it will tell us the information is available for a dissemination area. As you can imagine, the smaller the geography that we go to, the more likely that the only Statistics Canada sample that will have that information at the granular level will be information derived from the census.

(The mouse clicks on the all tab below the map to show that there are a list below of 14 products related to this dissemination area.)

So here we see there are a total of 14 products available for this specific dissemination area. So this is a very useful tool, and if ever you are curious about it, please feel free and go ahead and try to use it.

(The mouse moves up to the blue banner at the top and clicks on the Census program tab. The screen changes to the Census program page.)

So next, we are going to be clicking on census programs. The census program is very, very large in scope and unfortunately we won't have a chance to look at it in great detail in today's 45 minute presentation. But I do think it is something noteworthy so we'll go ahead, something that is very, very noteworthy, so as such we'll do a quick overview of the census program, Should you ever require more in-depth training with regards to this tab, as obviously it combines some of our most powerful information. Please feel free to let us know, and we'll go ahead and offer another webinar focusing specifically on the census program.

(The mouse moves to the left to Find Data title, then moves to the right to Key indicators and hovers over a graph and then clicks on the indicator box and a list of suggestions dropdown. The mouse clicks on total private dwellings and the graph changes and the mouse hovers around the red line line indicating a total of Canada.)

So the first thing we are going to be able to see is that we can access the information with regards to a specific geography. To the right of that, we're going to be seeing key indicators. and the key indicators will appear in a graphical format underneath. So let's say we are interested in seeing the total number, amount of private dwellings broken up by province. The graph will update with an overall line indicating a total of Canada.

(The mouse scrolls down to Services and Information section on the left. The mouse then hovers over the title Access the data, Analytical products, the Reference resources, the Geographic tools, the Visualization tools and the Census of Agriculture.)

Underneath this, we are going to be seeing the various services and information available as a result of the census. So how can one go ahead and access the data that is created as a result of the census? The analytical products, the reference resources, the geographic tools, the visualization tools as well as information available with regards to the Census of Agriculture.

(The mouse scrolls down and hovers over various topics of interest.)

with regards to the Census of Agriculture. Information can be accessed based on a specific topic of interest. So here we have the various, all the different topics that are collected within the census. And towards the bottom of the page, we are going to be seeing information is available with regards to previous censuses. So you can actually access previous census information going back to 1996.

(The mouse scrolls down and hovers over the link to Accessing my census information.)

You can also go ahead and see what the procedure is in order to access your own census information, which is confidential. So there is a process and procedure in place in order to be able to access this type of information.

(The mouse scrolls up to the place name search box under Find data and types in Toronto. A list of suggestions appear below and then the mouse clicks on the Search button and the Census Profile, 2016 – Search results screen appears.)

So let's quickly go ahead and look at one census profile. So in order to access a census profile, we would simply enter in the name of a geography all the way at the top. So let's say we are looking at information about Toronto, the system will provide some commonly search suggestions with the word Toronto in it. We'll go ahead and just click the search button, and the system will provide all the geographies, that are available that include word Toronto. Let's say we are not sure what geography boundaries essentially establish the city in comparison to the census metropolitan area.

(The mouse clicks on the word map next to Toronto city and a map appears indicating the boundaries. The mouse zooms then moves to the right hand corner and clicks on the x to close the map.)

You can always go ahead and click on the map, in order to see what the boundaries of that geography are. So I went ahead and clicked on the City of Toronto, so that the map can essentially zoom into what the City of Toronto looks like. And it does look like it's the information I am looking for.

(The Census Profile, 2016 – Search results screen appears. The mouse clicks on the word Toronto and the screen changes to Census Profile, 2016 Census Toronto, City[Census subdivision] Ontario, Census Division [ Census Division] Ontario. The mouse scrolls down from the top to show a table with a long list of information.)

So I'll go ahead and click on the word Toronto itself. And here is where I will access information with regards to the census profile. It takes a few seconds to open up, as you'll be able to see at the top right hand corner, the table is quite long. It has information with regards to population, households, income, marital status, languages. The table is quite long. So if you are looking for a specific topic, within a specific geography in a census profile,

(The mouse scrolls up to the top to a Select a view box and clicks on the down arrow of the dropdown menu. The list of suggestions appears and the mouse highlights the last suggestion visible minority and clicks the submit button to the right. Then the table is updated to show information on visible minority.)

you can simply click on Select a view, and a drop-down menu will become available. So let's say you are looking for information with regards to visible minority. You simply click on Visible Minority and click on the Submit button. And as you see, the table has the available data is significantly decreased. If you want to go ahead and compare this geography with another, you can go ahead. It can be done using the last 3 columns. Currently the next highest geography is defaulted in the system. so in this case the Census Division of Toronto.

(The mouse clicks on the Change geography button at the top right hand side of the page. The screen changes to a page with an alternate geography.)

So if ever we were interested in changing it, we can click on the Geography tab. Enter in an alternate geography, and the system will allow us to pull up that alternate geography for comparative purposes. So it is quite powerful. So that is how we would access information with regards to a census profile.

(The mouse scrolls up to the top of the page and clicks on the Census program link which brings up the Census program home page. The mouse scroll down to the Services and Information section and clicks on the Access our data link. Then the Data products, 2016 Census home page appears and the mouse scrolls down and hovers over Census profile and Highlight tables.)

We'll also go ahead and see what other products are available. In order to do that, we are simply going to click on Access Data. Once we went ahead and clicked Access Data, we're going to see the various products available. So one we have already currently seen is Census profiles. Underneath that, we are going to be seeing highlight tables which provide information on a specific topic using Key indicator and various levels of geography. So let's say we are interested in having one list of the amount of individuals that are 65 years and over for all of the cities in Canada. You would be able to go ahead and access that information in a highlight table.

(The mouse moves down the list and hovers over Focus on Geography Series, Data tables and Census Program Data Viewer.)

Underneath that we're going to see Focus on Geography, which is essentially a short analytical article for each geography. Underneath that we're going to see Focus on Geography. So it essentially takes information from the census profile and then puts it in a story format. It provides graphs as well, so it is very, very useful. I would recommend consulting it. Data tables provide very detailed information by census theme using various combinations of variables. We will be seeing that in the next few seconds. Underneath that we are going to be seeing the Census Program Data Viewer, which is a new web based visualisation tool that makes information available using a statistical graphic dashboard. So essentially you're able to map various topics on a map so very very useful.

(The mouse scrolls up and clicks on the Data table link. The Data tables, 2016 Census page appears and the mouse hovers over the various topics. The mouse clicks on Labour link and a page appears with the mouse hovering over the title 87 results. The mouse then hovers over the description of the first result and highlights population, aged 15 years and over in private households.)

So clicking on a data table, we'll go ahead and see that a myriad of census topics is available. Let's say that we're interested in data with regard to labour. We go ahead and click on labour, and the system will tell us that there are 87 tables available. In the title it will indicate essentially what population is included in this table, so this specific table is focusing on a universe of population, aged 15 years and over in private households. And it is telling you the multiple variables and amount of elements included in each.

(The mouse hovers over Aboriginal Identity [9] and Employment Income statistics [7].)

So here, there are 9 iterations of Aboriginal Identities, 7 breakdowns of employment income statistics and so on and so forth.

(The mouse scrolls down to hover over the Catalogue number and Geography related to this first result. The mouse then moves to the right to hover over the formats HTML and Beyond 20/20.)

Underneath that, we're going to be seeing the catalogue number, what geographies are available, and that the information can be accessed in 2 separate formats. The first one being on your internet browser so HTML format. The second one is using Beyond 20/20 which is external software that allows you to customize the appearance and possibility of the table's variables as per your needs. So let's say that we are interested in seeing what one of these tables looks like. I'm going to go to one of the tables that I tend to use most often.

(The mouse scrolls down to result 36 hovers over the description – industry, employment income statistics, class of workers, work activities, age group and sex and then clicks on the HTML link which opens up this Data Table page.)

We will go ahead and scroll down to table #36, which is information broken up by industry and employment income statistics, as well as class of workers, work activities age group and sex.

(The mouse scrolls down to show the employment income statistics, broken up by industry figures. The mouse then scrolls up to the Select data categories for this table and hovers over Geography, class of worker, work activities, age and sex.)

So I want to open up an Internet brower. Click on HTML and what we'll be able to go and see here are essentially employment income statistics, broken up by industry. There are various breakdowns available. The first being geography, class of worker, work activities, age and sex. So let's say we're interested in customizing this table. And let's say we're looking for information with regards to the Province of Quebec.

(The mouse clicks on the down arrow in the geography box and highlights Quebec. Then it moves to the right and on the down arrow in the class of worker box and highlights self-employed. The mouse moves to the Work activity during the reference year box and clicks the down arrow and highlights worked a full year. The mouse then clicks on the down arrow of the age box and highlights – 15 to 24 years. The mouse moves to the box indicating sex and clicks on the down arrow to highlight female.)

Individuals that are self-employed, who worked a full year, who were aged between 15 – 24 and who were female.

(The mouse clicks on submit button. When the new table appears with these criteria the mouse moves up to the top to click on the Surveys and Statistical program tab.)

So we are asking the system to update the below table based on these criteria. And we click on submit. And what we are going to see is that the table has been updated. So these tables are very, very powerful, and combine a lot of information that will definitely be of use to you whether it be professionally or personally. Please feel free to go ahead and consult it.

(The Surveys and statistical programs main page appears and the mouse hovers over the link to the Information for survey participants.)

Moving on to the Surveys and Statistical programs. To the left, we're able to go ahead and see information that is available to households or businesses that have been selected to partake in surveys.

(The mouse moves to the right and clicks on the link to Results and documentation of surveys and statistical programs. The screen changes to the Results and documentation of surveys and statistical programs page. The mouse moves to the lower left hand side of the page to Survey status and hovers over the links to Active and inactive.)

And to the right of that, we are going to be seeing results and documentation of surveys and statistical programs. So essentially in this section, we are going to be seeing that we have almost 400 current active surveys, and almost 400 currently inactive surveys. So let's say that you're looking for all the data that's available from one specific survey. You can go ahead and access it by using this specific portal. So let's say that you're interested in finding information with regards to Labour Force Survey.

(The mouse moves up to the top right and hovers over letters of the alphabet and clicks on the letter L. The screen changes to a list of survey beginning with the letter L and the mouse clicks on the second one in the list - Labour Force Survey. The Labour Force Survey page appears and the mouse hovers over Data, Analysis, Reference tabs.)

You would simply click on the letter L, and click Labour Force Survey. What we'll be able to see here is that information is broken up by Data, Analysis, Reference.

(The mouse moves to the top of the page and hovers over the subject tab, then the data tab, then the Analysis tab, then the Reference tab, and shows the same tabs in the middle of the page.)

Once again we can access the information based on topics using Subject. We can always access the same information under the DATA tab. The analysis under the Analysis tab, and reference under the Reference tab. But we've created one portal which essentially summarizes all the information with regards to one specific survey in this section.

(The mouse moves to the left hand side of the page and clicks on the link to Labour Force Survey. The Labour Force Survey page appears and the mouse scrolls down the page to show links to detailed information on questionnaire; sample size; the accuracy of the numbers.)

If ever you are interested in learning what kind of additional information about the survey, You can click detailed information about the survey, and it will provide you with information with regards to questionnaire, sample size and the accuracy of the numbers that are provided on our website.

(The mouse moves to the top of the and hovers over About StatCan and then moves to the right and hovers over Canada.ca.)

To the right of that we can see About StatCan, which provides information about the ministry. To the right of that we are going to be seeing information on Canada.ca, which is, essentially provides, redirects you to the main Government of Canada website.

(The mouse moves above the tabs and clicks on the words Statistics Canada and the screen changes to the Statistics Canada home page. The mouse moves down to the bottom middle of the page and clicks on the link to Register to our workshops, training and conferences.)

Going back to the home page, there is one particular section which I haven't shown you, which was the Register to our workshops, training and conferences. So in order to increase and promote statistical literacy, we have 3 separate options that are available.

(The mouse scrolls down the page and hovers over webinars and then clicks on webinars and the screen changes to the Webinars home page with a list of current topics. The mouse scrolls up to the left hand corner and clicks on the back arrow to go back to the home page.)

The first one is essentially webinars, which are free 45 minute sessions such as the one you are currently participating in.

And if you are interested in seeing which topics we'll be covering in the next little while, you can always click on webinar and it will provide you the list as well as the dates available and the registration information. We also provide Cost Recovery workshops and training program. The full information can be accessed in this section.

Today's webinar was presented on behalf of the Data Service Centres. Some of our services include helping data users with data requests and offering workshops and webinars.

Again, if you have any questions about this webinar, please feel free to call or email us. Our contact information is on the screen.

(Canada wordmark appears.)

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What is the Labour Force Survey?

Catalogue number: Catalogue number: 11-629-x

Issue number: 2019001

Release date: September 6, 2019

What is the Labour Force Survey? - Transcript

(The Statistics Canada symbol and Canada wordmark appear on screen with the title: "What is the Labour Force Survey")

The word "WWII" appears on screen.

After the Second World War there was an urgent need to understand the major labour market changes related to Canada's transition to a peace-time economy.

The letters "LFS" appear on screen with the words "Labour Force Survey" underneath.

This is why the Labour Force Survey, or LFS, was developed.

The words "Household survey" appears on screen.

Today, the survey is just as important. The LFS is Statistics Canada's largest and longest-running household survey.

The text "56,000 households" appears on screen.

Approximately 56,000 households across the country participate. Every single month.

The words "Every single month" appears on screen.

This large sample means the LFS can provide reliable data for different parts of the country and for specific groups – such as youth or recent immigrants.

The LFS estimates of employment and unemployment are vital measures of the health of the Canadian economy.

The word "Survey" appears on screen.

For this reason, the LFS is the only household survey with mandatory participation. Changing technology is a key part of the LFS story.

The year "1945" is on screen.

In 1945, data was collected on paper in face-to-face interviews.

The year "1970" is on screen, then the year “1994” appears.

In the 1970s, interviewers started doing some collection by telephone, and began recording data on computers in 1994.

The year "2015" is on screen.

Survey participants were first able to use a web-based questionnaire in 2015.

The year "1976" is on screen. The words "40 years of uninterrupted data" is on screen.

The survey content has evolved, too. Since a major redesign in 1976 the basic methods haven't changed, giving us more than 40 years of uninterrupted data. But questions have been added over time.

The word "Topics" is on screen. The word "Wages" is on screen. The words "Union status" appears followed by "Work absences".

The LFS now covers a wide range of topics, such as wages, union status, and work absences.

The words "Economic, social changes and events" are on screen.

It can help us understand how the labour market is affected by economic and social changes or events, such as recessions, the aging population, or even natural disasters like floods and forest fires.

The acronym "LFS" appears on screen. Underneath, the words "important decisions" are shown.

Governments, businesses, and social agencies use information from the LFS to make important decisions that affect the day-to-day lives of Canadians.

The words "employment insurance" appears on screen. Over these, the words "regional unemployment rate" are shown, followed by the acronym "LFS".

For example, billions of dollars in Employment Insurance benefits are transferred to individuals every year, partly based on regional unemployment rates provided by the LFS.

The words "Nearly 75 years" appears on screen. The words "Canadians participating in the LFS" appears.

For nearly 75 years, Canadians have been participating in the LFS and helping provide high-quality data on the country's labour force. What will the next 75 years bring?

(Canada wordmark appears.)

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