Why do we conduct this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

  • calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
  • establishing government programs to assist businesses
  • assisting the business community in negotiating contracts and collective agreements
  • supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
  • indexing social benefit programs and determining tax brackets
  • enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esdhelpdesk-dsebureaudedepannage.statcan@statcan.gc.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

  • Legal name:
  • Operating name (if applicable):

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

  • First name:
  • Last name:
  • Title:
  • Preferred language of communication:
    • English
    • French
  • Mailing address (number and street):
  • City:
  • Province, territory or state:
  • Postal code or ZIP code:
  • Country:
    • Canada
    • United States
  • Email address:
  • Telephone number (including area code):
  • Extension number (if applicable):
    The maximum number of characters is 10.
  • Fax number (including area code):

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

  • Operational
  • Not currently operational
    Why is this business or organization not currently operational?
    • Seasonal operations
      • When did this business or organization close for the season?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
    • Ceased operations
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?
        • Bankruptcy
        • Liquidation
        • Dissolution
        • Other - Specify the other reasons for ceased operations
    • Sold operations
      • When was this business or organization sold?
        • Date
      • What is the legal name of the buyer?
    • Amalgamated with other businesses or organizations
      • When did this business or organization amalgamate?
        • Date
      • What is the legal name of the resulting or continuing business or organization?
      • What are the legal names of the other amalgamated businesses or organizations?
    • Temporarily inactive but will re-open
      • When did this business or organization become temporarily inactive?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
      • Why is this business or organization temporarily inactive?
    • No longer operating due to other reasons
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

  • This is the current main activity
  • This is not the current main activity
    Provide a brief but precise description of this business or organization's main activity:
    • e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

  • Yes
    When did the main activity change?
    • Date:
  • No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

  • Farming or logging operation
  • Construction company or general contractor
  • Manufacturer
  • Wholesaler
  • Retailer
  • Provider of passenger or freight transportation
  • Provider of investment, savings or insurance products
  • Real estate agency, real estate brokerage or leasing company
  • Provider of professional, scientific or technical services
  • Provider of health care or social services
  • Restaurant, bar, hotel, motel or other lodging establishment
  • Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

  • Yes, there are other activities
    Provide a brief but precise description of this business or organization's secondary activity:
    e.g., breakfast cereal manufacturing, shoe store, software development
  • No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

Approximately what percentage of this business or organization's revenue is generated by each of the following activities?
  Percentage of revenue
Main activity  
Secondary activity  
All other activities  
Total percentage  

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2020 and March 31, 2021.

Here are twelve common fiscal periods that fall within the targeted dates:

  • May 1, 2019 to April 30, 2020
  • June 1, 2019 to May 31, 2020
  • July 1, 2019 to June 30, 2020
  • August 1, 2019 to July 31, 2020
  • September 1, 2019 to August 31, 2020
  • October 1, 2019 to September 30, 2020
  • November 1, 2019 to October 31, 2020
  • December 1, 2019 to November 30, 2020
  • January 1, 2020 to December 31, 2020
  • February 1, 2020 to January 31, 2021
  • March 1, 2020 to February 28, 2021
  • April 1, 2020 to March 31, 2021.

Here are other examples of fiscal periods that fall within the required dates:

  • September 18, 2019 to September 15, 2020 (e.g., floating year-end)
  • June 1, 2020 to December 31, 2020 (e.g., a newly opened business).
  • Fiscal year start date:
  • Fiscal year-end date:

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

  • Seasonal operations
  • New business
  • Change of ownership
  • Temporarily inactive
  • Change of fiscal year
  • Ceased operations
  • Other
    Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

  • a detailed breakdown may be requested in other sections
  • these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Revenue

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales)
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales
  • federal, provincial and territorial sales taxes and excise duties and taxes
  • intercompany sales in consolidated financial statements.

b. Rental and leasing

Include rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions

Include commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax).

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

  • non-repayable grants, contributions and subsidies from all levels of government
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

  • dividend income
  • dividends from Canadian sources
  • dividends from foreign sources
  • patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

  • investment revenue
  • interest from foreign sources
  • interest from Canadian bonds and debentures
  • interest from Canadian mortgage loans
  • interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?
  CAN$ '000
a. Sales of goods and services
Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
 
b. Rental and leasing
Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
 
c. Commissions
Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
 
d. Subsidies
Include grants, donations, fundraising and sponsorships.
 
e. Royalties, rights, licensing and franchise fees  
f. Dividends  
g. Interest  
h. Other
Include intracompany transfers.
Specify all other revenue:
 
Total revenue  

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

  • a detailed breakdown may be requested in other sections
  • these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.

Include:

  • cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
  • freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay
  • bonuses (including profit sharing)
  • employee commissions
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
  • severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

  • health plans
  • insurance plans
  • employment insurance
  • pension plans
  • workers' compensation
  • association dues
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
  • contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers
  • custom work and contract work
  • subcontract and outside labour
  • hired labour.

d. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

e. Professional and business fees

Include:

  • legal services
  • accounting and auditing fees
  • consulting fees
  • education and training fees
  • appraisal fees
  • management and administration fees
  • property management fees
  • information technology (IT) consulting and service fees (purchased)
  • architectural fees
  • engineering fees
  • scientific and technical service fees
  • other consulting fees (management, technical and scientific)
  • veterinary fees
  • fees for human health services
  • payroll preparation fees
  • all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

  • diesel, fuel wood, natural gas, oil and propane
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts
  • telephone, Internet and other telecommunications
  • vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
  • postage and courier (used in the day to day office business activity)
  • computer and peripherals upgrade expenses
  • data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

  • internet
  • telephone and telecommunications
  • cellular telephone
  • fax machine
  • pager.

i. Business taxes, licenses and permits

Include:

  • property taxes paid directly and property transfer taxes
  • vehicle license fees
  • beverage taxes and business taxes
  • trade license fees
  • membership fees and professional license fees
  • provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks
  • gross overriding royalty expenses and direct royalty costs
  • resident and non-resident royalty expenses
  • franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

  • Crown royalties
  • Crown leases and rentals
  • oil sand leases
  • stumpage fees.

l. Rental and leasing

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
  • motor vehicle rental and leasing expenses
  • studio lighting and scaffolding
  • machinery and equipment rental expenses
  • storage expenses
  • road and construction equipment rental
  • fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

  • buildings and structures
  • machinery and equipment
  • security equipment
  • vehicles
  • costs related to materials, parts and external labour associated with these expenses
  • janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements
  • amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

  • professional and other liability insurance
  • motor vehicle and property insurance
  • executive life insurance
  • bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

  • newspaper advertising and media expenses
  • catalogues, presentations and displays
  • tickets for theatre, concerts and sporting events for business promotion
  • fundraising expenses
  • meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

  • travel expenses
  • meeting and convention expenses, seminars
  • passenger transportation (e.g., airfare, bus, train)
  • accommodations
  • travel allowance and meals while travelling
  • other travel expenses.

r. Financial services

Include:

  • explicit service charges for financial services
  • credit and debit card commissions and charges
  • collection expenses and transfer fees
  • registrar and transfer agent fees
  • security and exchange commission fees
  • other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

  • interest
  • bank charges
  • finance charges
  • interest payments on capital leases
  • amortization of bond discounts
  • interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

  • charitable donations and political contributions
  • bad debt expense
  • loan losses
  • provisions for loan losses (minus bad debt recoveries)
  • inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

  • production costs
  • pipeline operations, drilling, site restoration
  • gross overriding royalty
  • other producing property rentals
  • well operating, fuel and equipment
  • other lease rentals
  • other direct costs
  • equipment hire and operation
  • log yard expense, forestry costs, logging road costs
  • freight in and duty
  • overhead expenses allocated to cost of sales
  • other expenses
  • cash over/short (negative expense)
  • reimbursement of parent company expense
  • warranty expense
  • recruiting expenses
  • general and administrative expenses
  • interdivisional expenses
  • interfund transfer (minus expense recoveries)
  • exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
  • amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?
  CAN$ '000
a. Cost of goods sold  
a1. Opening inventories  
a2. Purchases
Include raw materials, goods purchased for resale and non-returnable containers.
Exclude change in inventories.
 
a3. Closing inventories  
a4. Cost of goods sold
Opening inventories plus purchases minus closing inventories.
 
b. Employment costs and expenses
Include all employees who were issued a T4.
Exclude commissions to be paid to non-employees, report at sub-question c.
 
b1. Salaries, wages and commissions  
b2. Employee benefits  
c. Subcontracts
Include commissions to non-employees.
Exclude research and development.
 
d. Research and development fees.
Exclude in-house research and development.
 
e. Professional and business fees
e.g., legal, accounting, consulting, scientific and property management fees
 
f. Utilities
e.g., electricity, water, gas
 
g. Office and computer related expenses
e.g., office supplies, postage, computer upgrades
 
h. Telephone, Internet and other telecommunication  
i. Business taxes, licenses and permits
e.g., beverage tax, business tax, license fees, property taxes
 
j. Royalties, franchise fees and memberships
Exclude Crown royalties.
 
k. Crown charges
(for logging, mining and energy industries only)
 
l. Rental and leasing
Include land buildings, equipment, vehicles.
 
m. Repair and maintenance
Include buildings, equipment, vehicles.
 
n. Amortization and depreciation  
o. Insurance  
p. Advertising, marketing, promotion, meals and entertainment  
q. Travel, meetings and conventions  
r. Financial services
e.g., bank charges, transaction fees
 
s. Interest expense  
t. Other non-production-related costs and expenses
Include bad debts, loan losses, donations, political contributions and inventory write-down.
 
u. All other costs and expenses
Include intracompany expenses.
Specify all other costs and expenses:
 
Total expenses  

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

Include printed and online publications.

a. Sales of published materials

a1. Databases

A set of logically organized data or a data bank that contains relevant and specific information on products or services to be used for practical purposes.

Examples:

  • database publishers
  • electronic database publishers

a2. Directories

A regularly updated list or directory containing information ( e.g., name, address, contact information) on the members of an association, a company, a professional organization or subscribers of a service.

Include:

  • published directories
  • reverse directories (enable the following types of searches: by address, by telephone number, by postal code, by proximity, by regional code, by social media, by map or by itinerary)
  • published company directories
  • published telephone directories

a3. Mailing lists

A compilation of mailing addresses by type of company, association or other.

a4. Art prints, posters, greeting cards, postcards, calendars and other consumer publications

Include:

  • published art prints
  • published calendars
  • published greeting cards.

Exclude advertising posters and desktop calendars.

a5. Catalogues, diaries, time schedulers, brochures and other business, trade and professional publications

Include:

  • published coloring books
  • published city directories, such as high school, college, university
  • published diaries and time schedulers
  • published catalogues, such as e.g., mail order, store and merchandise

Exclude publishing of books, periodicals and newspapers.

a6. Other publications

Examples: published race track programs.

b. Sales of advertising space

b1. Databases

Include sales of advertising space in printed or electronic format or online.

b2. Directories (telephone and other)

Include sales of advertising space in printed or electronic format or online.

b3. Other advertising

Sales of advertising space sold in a type of published material other than databases or directories. Include sales of advertising space in printed or electronic format or online.

What were this business's sales for each of the following goods and services?
  CAN$ '000
a. Sales of published materials  
a1. Databases  
a2. Directories (telephone and other)  
a3. Mailing lists  
a4. Art prints, posters, greeting cards, postcards, calendars and other consumer publications
Exclude advertising posters and desktop calendars.
 
a5. Catalogues, diaries, time schedulers, brochures and other business, trade and professional publications
Exclude books, periodicals and newspapers.
 
a6. Other
Specify all other publications:
 
b. Sales of advertising space in  
b1. Databases  
b2. Directories (telephone and other)  
b3. Other advertising  
c. Other
Specify all other sales of goods and services:
 
Total sales of goods and services  

2. What was the percentage breakdown of this business's sales of published materials ( [amount] ) by printed and online materials?

(reported at question 1a.)

Printed

Of the total sales reported in question 1a., what percentage is directly from printed or electronic documents such as CD-ROMs, USB keys or others.

Online

Of the total sales reported in question 1a., what percentage is exclusively from online sales (do not include the Online sales of a printed document).

What was the percentage breakdown of this business's sales of published materials ( [amount] ) by printed and online materials?
  Percentage
Printed  
Online  

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

What was this business's breakdown of sales by the following types of client?
  Percentage
a. Clients in Canada - individuals and households  
b. Clients in Canada – businesses  
c. Clients in Canada - governments, not-for-profit organizations and public institutions
e.g., hospitals and schools
 
d. Clients outside Canada  
Total percentage  

Sales by consumer location

1. What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

If ultimate consumer location is not known, the following are acceptable substitutes:

  • shipping destination
  • client's billing address
  • location of this business's retail customers
  • location of this business's warehouses/distribution centres.
What was the percentage breakdown of this business's sales by consumer location?
  Percentage
a. Newfoundland and Labrador  
b. Prince Edward Island  
c. Nova Scotia  
d. New Brunswick  
e. Quebec  
f. Ontario  
g. Manitoba  
h. Saskatchewan  
i. Alberta  
j. British Columbia  
k. Yukon  
l. Northwest Territories  
m. Nunavut  
n. United States  
o. All other countries  
Total percentage  

International transactions - revenue received from exports

1. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business receive revenue from clients outside Canada for the sale of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

  • Yes
  • No

2. What was the revenue received from clients outside Canada?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Revenue received (CAN$ '000):

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?
  Percentage
a. Goods  
b. Services  
c. Royalties, rights, licensing and franchise fees  
Total percentage  

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of revenue received from clients outside Canada by country?
  Percentage
a. United States  
b. Mexico  
c. Provide the percentage of revenue received from any other countries - top 4 clients only  
c1. Other country 1
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 1:
 
c2. Other country 2
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 2:
 
c3. Other country 3
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 3:
 
c4. Other country 4
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 4:
 
Total percentage  

International transactions - purchases from outside Canada (imports)

5. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make payments to suppliers outside Canada for the purchase of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

  • Yes
  • No

6. What were the payments made to suppliers outside Canada?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Payments made (CAN$ '000):

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?
  Percentage
a. Goods  
b. Services  
c. Royalties, rights, licensing and franchise fees  
Total percentage  

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

What was the percentage breakdown of payments made to suppliers outside Canada by country?
  Percentage
a. United States  
b. Mexico  
c. Provide the percentage of payments made to any other countries - top 4 suppliers only  
c1. Other country 1
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 1:
 
c2. Other country 2
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 2:
 
c3. Other country 3
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 3:
 
c4. Other country 4
Begin entering the name of the other country by typing the first few letters to narrow down
the choices or enter your own answer
Specify other country 4:
 
Total percentage  

COVID-19

1. In response to the COVID-19 pandemic, did this business experience additional expenses to comply with public health and safety guidelines or corporate guidelines to be allowed to operate?

Additional expenses could include: purchases of cleaning supplies, sanitation measures, protective equipment for employees or customers and costs to retrofit business operations (e.g., Plexiglass barriers, new equipment that facilitates physical distancing, additional labour costs).
Public health and safety guidelines refer to guidelines from a federal, provincial or municipal health agency.

Yes

What were the total additional expenses in fiscal year 2020?
Report in thousands of dollars. For expenses less than $500, enter "0".
When precise figures are not available, please provide your best estimate.

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

No

2. In response to the COVID-19 pandemic, in which of the following ways did this business change operating methods? 

Include both temporary and ongoing changes.

Select all that apply.

  • Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
  • Retrofit the workspace
  • Invest in e-commerce platforms
  • Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
  • Develop new supply chains
  • Ask some or all employees to work from home
  • Introduce or accelerate the introduction of new goods and services
  • Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
  • Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
  • Change marketing strategy (Include re-allocating marketing budget)
  • Increase marketing budget
  • Decrease marketing budget
  • Expand to new markets
  • Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
  • Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
  • Downsize business activities (e.g., reduce goods and services offered)
  • Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
  • Reduce costs other than labour costs
  • Take other actions
  • Specify the additional actions taken

    OR

  • No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

No

Notification of intent to extract web data

1. Does this business have a website?

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from business websites. As a result, we may visit the website for this business to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on businesses, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@statcan.gc.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

  • Strike or lock-out
  • Exchange rate impact
  • Price changes in goods or services sold
  • Contracting out
  • Organizational change
  • Price changes in labour or raw materials
  • Natural disaster
  • Recession
  • Change in product line
  • Sold business or business units
  • Expansion
  • New or lost contract
  • Plant closures
  • Acquisition of business or business units
  • Other
    Specify the other changes or events:
  • No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is [Provided Given Names], [Provided Family Name] the best person to contact?

  • Yes
  • No

Who is the best person to contact about this questionnaire?

  • First name:
  • Last name:
  • Title:
  • Email address:
  • Telephone number (including area code):
  • Extension number (if applicable):
    The maximum number of characters is 5.
  • Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

  • Hours:
  • Minutes:

4. Do you have any comments about this questionnaire?

Why are we conducting this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

  • Obtaining information on the supply of and/or demand for energy in Canada
  • Enabling governmental agencies to fulfill their regulatory responsibilities in regards to public utilities
  • Enabling all levels of government to establish informed policies in the energy area
  • Assisting the business community in the corporate decision-making process.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esdhelpdesk-dsebureaudedepannage.statcan@statcan.gc.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut as well as with the Newfoundland and Labrador Department of Natural Resources, New Brunswick Department of Environment and Local Government, the ministère des Finances du Québec, the ministère de l’Environnement et de la Lutte contre les changements climatiques du Québec, the ministère de l' Énergie et des Ressources naturelles du Québec, Transition énergétique Québec, the Manitoba Department of Growth, Enterprise and Trade, Alberta Energy, the British Columbia Ministry of Energy, Mines and Petroleum Resources, the Canada Energy Regulator, Natural Resources Canada and Environment and Climate Change Canada.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

  • Legal name
  • Operating name (if applicable)

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

  • First name
  • Last name
  • Title
  • Preferred language of communication
    • English
    • French
  • Mailing address (number and street)
  • City
  • Province, territory or state
  • Postal code or ZIP code
  • Country
    • Canada
    • United States
  • Email address
  • Telephone number (including area code)
  • Extension number (if applicable)
    The maximum number of characters is 10.
  • Fax number (including area code)

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

  • Operational
  • Not currently operational
    Why is this business or organization not currently operational?
    • Seasonal operations
      • When did this business or organization close for the season?
        Date
      • When does this business or organization expect to resume operations?
        Date
    • Ceased operations
      • When did this business or organization cease operations?
        Date
      • Why did this business or organization cease operations?
        • Bankruptcy
        • Liquidation
        • Dissolution
        • Other
          Specify the other reasons why the operations ceased
    • Sold operations
      • When was this business or organization sold?
        Date
      • What is the legal name of the buyer?
    • Amalgamated with other businesses or organizations
      • When did this business or organization amalgamate?
        Date
      • What is the legal name of the resulting or continuing business or organization?
      • What are the legal names of the other amalgamated businesses or organizations?
    • Temporarily inactive but will re-open
      • When did this business or organization become temporarily inactive?
        Date
      • When does this business or organization expect to resume operations?
        Date
      • Why is this business or organization temporarily inactive?
    • No longer operating due to other reasons
      • When did this business or organization cease operations?
        Date
      • Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS , are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

  • This is the current main activity
  • This is not the current main activity

Provide a brief but precise description of this business or organization's main activity
e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity. Was this business or organization's main activity ever classified as: ?

  • Yes
    When did the main activity change?
    Date
  • No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

  • Farming or logging operation
  • Construction company or general contractor
  • Manufacturer
  • Wholesaler
  • Retailer
  • Provider of passenger or freight transportation
  • Provider of investment, savings or insurance products
  • Real estate agency, real estate brokerage or leasing company
  • Provider of professional, scientific or technical services
  • Provider of health care or social services
  • Restaurant, bar, hotel, motel or other lodging establishment
  • Other sector

Method of collection

1. Indicate whether you will be answering the remaining questions or attaching files with the required information.

  • Answering the remaining questions
  • Attaching files

Sub-type for all electricity generation

1. Does this business generate electricity?

Electricity may be generated for internal use and/or for sale.

  • Yes
  • No

2. What method is employed to generate electricity?

Select all that apply.

Nuclear: Electricity generated at an electric power plant whose turbines are driven by steam generated in a reactor by heat from the fission of nuclear fuel.

Hydro: Electric power generated from a plant in which the turbine generators are driven by flowing water.

Tidal: Electric power generated from a plant in which turbine generators are driven from tidal movements.

Wind: A power plant in which the prime mover is a wind turbine. Electric power is generated by the conversion of wind power into mechanical energy.

Solar: Electricity created using Photovoltaic (PV) technology which converts sunlight into electricity OR electricity created using solar thermal technology where sunlight heats a liquid or gas to drive a turbine or engine.

Wave: Electricity generated from mechanical energy derived from wave motion.

Geothermal: Electricity generated from heat emitted from within the earth's crust, usually in the form of hot water or steam.

  • Thermal generation - combustible fuels
    Exclude geothermal and nuclear
  • Nuclear
  • Hydro
  • Tidal
  • Wind
  • Solar
  • Wave
  • Geothermal
  • Other
    Specify other non-combustible methods

3. How will the quantity of electricity generated by this business be reported?

If both Net and Gross generation can be provided, please report the Net electricity generation.

  • Gross electricity generation
    • Gross electricity generation is the total amount of electricity generated by the power plant during the reporting period.
    • Gross electricity generation = Net electricity generation + Own use consumption.
  • Net electricity generation
    • Net electricity generation is the amount of electricity generated by the power plant that is delivered to the electricity grid during the reporting period.
    • Net electricity generation = Gross electricity generation - Own use consumption.

Electrical production by all selected methods and fuel types

4. Which types of combustible fuel were used for this business's thermal generation of electricity?

Select all that apply.

Coal: A readily combustible, black or brownish-black rock-like substance, whose composition, including inherent moisture, consists of more than 50% by weight and 70% by volume of carbonaceous material. It is formed from plant remains that have been compacted, hardened, chemically altered and metamorphosed by heat and pressure over geologic time without access to air.

Natural gas: A mixture of hydrocarbons (principally methane) and small quantities of various hydrocarbons existing in the gaseous phase or in solution with crude oil in underground reservoirs.

Wood (Report for "Dry" method): Wood and wood energy used as fuel, including round wood (cord wood), lignin, wood scraps from furniture and window frame manufacturing, wood chips, bark, sawdust, forest residues, charcoal and pulp waste.

Spent pulping liquor (black liquor): A by-product in the paper making process, containing carbohydrate and lignin decomposition products.

Landfill gas: A biogas composed principally of methane and carbon dioxide produced by anaerobic digestion of landfill waste.

Municipal and other waste: Wastes (liquids or solids) produced by households, industry, hospitals and others (examples: paper, cardboard, rubber, leather, natural textiles, wood, brush, grass clippings, kitchen waste and sewage sludge).

Other biomass (food processing): Can include residues produced during the processing of a product, such as cheese whey, canning factory residues, fruit pits, apple pomace and coffee grounds.

Other biomass (type unknown): Any other type of biomass not otherwise identified on the questionnaire. Specify in the spaces provided.

Petroleum: This covers both naturally occurring unprocessed crude oil and petroleum products that are made up of refined crude oil and used as a fuel source ( i.e. crude oil, synthetic crude oil, natural gas liquids, naphtha, kerosene, jet fuel, gasoline, diesel, and fuel oil; excludes Petroleum coke, bitumen and other oil products not specified).

For 'Other' combustible fuels - Thermal: This includes fuels such as propane, orimulsion, petroleum coke, coke oven gas, ethanol and any other type of thermal combustible fuel source not otherwise identified on the questionnaire. Specify in the spaces provided.

  • Thermal
    • Coal
    • Natural gas
    • Petroleum
    • Other
      Specify other combustible sources
  • Biomass
    • Wood
    • Spent pulping liquor
    • Methane (landfill gas)
    • Municipal and other waste
    • Other
      Specify other types of biomass

5. What was the quantity in megawatt-hours (MWh) of electricity generated from the following?

What was the quantity in megawatt-hours (MWh) of electricity generated from the following?
  Quantity in
MWh
Thermal  
Coal  
Natural gas  
Petroleum  
Total megawatt-hours generated from thermal electricity production  
Biomass  
Wood  
Spent pulping liquor  
Methane (landfill gas)  
Municipal and other waste  
Total megawatt-hours generated from biomass  
Total electricity production from combustible fuels  
Nuclear  
Hydro  
Tidal  
Wind  
Solar  
Wave  
Geothermal  
Total production of electricity  

Import of electricity from the United States

6. Did this business import electricity from the United States?

  • Yes
  • No

7. What was the quantity in megawatt-hours (MWh) and value of imported electricity from the United States?

If applicable, please report the total amount of electricity (MWh) and Canadian dollar value (thousands of dollars) this business imported/purchased from the United States.

Quantity in MWh

CAN$ '000

Withdrawals or purchases of electricity from other Canadian producers and distributors

8. Did this business receive electricity from other sources in Canada?

Include:

  • electricity received from other producers or distributors
  • withdrawals from the grid for own use
  • affiliated direct purchase and wholesale consumers
  • Yes
  • No

Withdrawals or purchases of electricity from other Canadian producers and distributors

9. From which province or territory was electricity purchased or withdrawn by this business?

Select all that apply.

  • Newfoundland and Labrador
  • Prince Edward Island
  • Nova Scotia
  • New Brunswick
  • Quebec
  • Ontario
  • Manitoba
  • Saskatchewan
  • Alberta
  • British Columbia
  • Yukon
  • Northwest Territories
  • Nunavut

10. What was the quantity in megawatt-hours (MWh) and the value of electricity received by this business?

Include:

  • electricity received from other producers or distributors
  • withdrawals from the grid for own use
  • affiliated direct purchase and wholesale consumers

If applicable, please report the total quantities of electricity ( MWh ) and total dollar value (thousands of dollars) purchased or received from within and/or other provinces ( e.g., other utilities/producers, transmitters, distributors).

What was the quantity in megawatt-hours (MWh) and the value of electricity received by this business?
  Quantity in
MWh
CAN$ '000
Newfoundland and Labrador    
Prince Edward Island    
Nova Scotia    
New Brunswick    
Quebec    
Ontario    
Manitoba    
Saskatchewan    
Alberta    
British Columbia    
Yukon    
Northwest Territories    
Nunavut    
Total quantity and value of electricity, purchased or withdrawn from other domestic companies    

Total supply of electricity

11. This is a summary of your total supply of electricity from foreign and domestic suppliers.

This is the sum of Total Generation, Total Receipts from United States, Total Receipts from Other Provinces and Total Receipts from Within Province. The Total Supply number must equal the Total Disposal number.

This is a summary of your total supply of electricity from foreign and domestic suppliers.
  Quantity
in MWh
Total generation of electricity  
Total quantity of electricity imported from the United States  
Total quantity purchased or withdrawn from other companies in Canada  
Total supply of electricity  

12. This is a summary of your total cost of purchased electricity from foreign and domestic suppliers.

This is a summary of your total cost of purchased electricity from foreign and domestic suppliers.
  CAN$ '000
Total cost of electricity imported from the United States  
Total cost of electricity purchased or withdrawn from other companies in Canada  
Total cost of purchased electricity from foreign and domestic suppliers  

Company's own use - generated electricity

13. Did this business consume electricity for its own use, excluding electricity that is purchased?

Own use consumption (also known as Producer consumption or Station service) refers to consumption of self-generated electricity (excludes imported or purchased electricity) for the direct support of the plant or business itself during the reporting period.

Own use consumption= Gross electricity - Net electricity generation
(Net electricity generation is the amount of electricity generated by the power plant that is delivered to the electricity grid during the reporting period. Gross electricity generation is the total amount of electricity generated by the power plant during the reporting period).

  • Yes
  • No

14. What was the quantity in megawatt-hours (MWh) of the electricity consumed by this business for its own use?

Own use consumption (also known as Producer consumption or Station service) refers to consumption of self-generated electricity (excludes imported or purchased electricity) for the direct support of the plant or business itself during the reporting period.

Own use consumption = Gross electricity - Net electricity generation
(Net electricity generation is the amount of electricity generated by the power plant that is delivered to the electricity grid during the reporting period. Gross electricity generation is the total amount of electricity generated by the power plant during the reporting period).

Quantity in MWh

Export of electricity to the United States

15. Did this business export electricity to the United States?

  • Yes
  • No

16. What was the quantity in megawatt-hours (MWh) and value of exported electricity to the United States?

If applicable, please report the amount of electricity (MWh) and Canadian dollar value (thousands of dollars) this business sold/exported to the United States.

Quantity in MWh

CAN$ '000

Delivery of electricity to other domestic utilities or distributors

17. Did this business deliver electricity to other companies in Canada such as utilities, system operators (the grid), producers, transmitters and/or distributors for the purpose of resale?

e.g., utilities or distributors

  • Yes
  • No

18. Which province or territory was electricity delivered to?

Select all that apply.

  • Newfoundland and Labrador
  • Prince Edward Island
  • Nova Scotia
  • New Brunswick
  • Quebec
  • Ontario
  • Manitoba
  • Saskatchewan
  • Alberta
  • British Columbia
  • Yukon
  • Northwest Territories
  • Nunavut

19. What was the quantity in megawatt-hours (MWh) and value of electricity delivered to other companies in Canada such as utilities, system operators (the grid), producers, transmitters and/or distributors for the purpose of resale?

If applicable, please report the amount of electricity ( MWh ) and total dollar value your company sold to other domestic companies, by province or territory.

What was the quantity in megawatt-hours (MWh) and value of electricity delivered to other companies in Canada such as utilities, system operators (the grid), producers, transmitters and/or distributors for the purpose of resale?
  Quantity
in MWh
CAN$ '000
Newfoundland and Labrador    
Prince Edward Island    
Nova Scotia    
New Brunswick    
Quebec    
Ontario    
Manitoba    
Saskatchewan    
Alberta    
British Columbia    
Yukon    
Northwest Territories    
Nunavut    
Total quantity and value of delivered electricity to other domestic businesses    

20. Did this business deliver electricity to consumers enrolled with retailers such as Direct Energy?

A retailer does not own any distribution lines, it operates as a middleman and relies on utility companies to deliver to their clients the electricity it has purchased on the markets.

Retailers only operate in Alberta and Ontario where the electricity markets have been deregulated, and where, by law, the generation, transmission and distribution activities must be performed by different companies.

  • Yes
  • No

21. What was the quantity in megawatt-hours (MWh) of electricity delivered to the following types of consumers enrolled with retailers?

Exclude electricity delivered to other utilities or distributors.

What was the quantity in megawatt-hours (MWh) of electricity delivered to the following types of consumers enrolled with retailers?
  Quantity
in MWh
Residential and agricultural consumers  
Residential - single meter  
Residential - bulk meter  
Family farms (at farm rates or an estimate)  
Corporate farms and support activities  
Irrigation (at irrigation rates only)  
Total quantity of electricity delivered to residential and agricultural consumers enrolled with retailers  
Mining and manufacturing consumers  
Iron ore mining  
Oil and gas extraction and support activities  
Other mining and support activities  
Food manufacturing  
Paper manufacturing  
Iron and steel manufacturing  
Aluminum and non-ferrous metal manufacturing  
Cement manufacturing  
Petroleum and coal products manufacturing  
Chemical, pesticide and fertilizer manufacturing  
Other manufacturing (not listed above)  
Total quantity of electricity delivered to mining and manufacturing consumers enrolled with retailers  
Other consumers  
Urban transit systems  
Pipeline transportation and natural gas distribution  
Public administration  
Street lighting (estimate if necessary)  
Commercial and other Institutional (not listed above)  
Total quantity of electricity delivered to other types of consumers enrolled with retailers  
Total quantity of electricity delivered to consumers enrolled with retailers  

22. What was the total number of customers for electricity delivered to the following types of consumers enrolled with retailers?

Exclude electricity delivered to other utilities or distributors.

What was the total number of customers for electricity delivered to the following types of consumers enrolled with retailers?
  Number of customers
Residential and agricultural consumers  
Residential - Single meter  
Residential - Bulk meter  
Family farms (at farm rates or an estimate)  
Corporate farms and support activities  
Irrigation (at irrigation rates only)  
Total number of customers for electricity delivered to residential and agricultural consumers enrolled with retailers  
Mining and manufacturing industries  
All other types of consumers enrolled with retailers  
Total number of customers for electricity delivered to consumers enrolled with retailers  

23. This is a summary of your total quantity (MWh) and number of customers for electricity delivered for consumers enrolled with retailers.

This is a summary of your total quantity (MWh) and number of customers for electricity delivered for consumers enrolled with retailers.
  Quantity in MWh Number of customers
Total quantity of electricity delivered to consumers enrolled with retailers    
Total number of customers for electricity delivered to consumers enrolled with retailers    

Delivery of electricity to ultimate consumer

24. Does this business deliver electricity to 'end use' consumers?

  • Yes
  • No

25. What was the quantity in megawatt-hours (MWh) of electricity delivered to the following types of 'end use' consumers?

Exclude electricity delivered to other utilities or distributors.

What was the quantity in megawatt-hours (MWh) of electricity delivered to the following types of 'end use' consumers?
  Quantity in
MWh
Residential and agricultural consumers  
Residential - single meter  
Residential - bulk meter  
Family farms (at farm rates or an estimate)  
Corporate farms and support activities  
Irrigation (at irrigation rates only)  
Total quantity of electricity delivered to the residential and agricultural 'end use' consumers  
Mining and manufacturing consumers  
Iron ore mining  
Oil and gas extraction and support activities  
Other mining and support activities  
Food manufacturing  
Paper manufacturing  
Iron and steel manufacturing  
Aluminum and non-ferrous metal manufacturing  
Cement manufacturing  
Petroleum and coal products manufacturing  
Chemical, pesticide and fertilizer manufacturing  
Other manufacturing (not listed above)  
Total quantity of electricity delivered to mining and manufacturing 'end use' consumers  
Other consumers  
Urban transit systems  
Pipeline transportation and natural gas distribution  
Public administration  
Street lighting (estimate if necessary)  
Commercial and other Institutional (not listed above)  
Total quantity of electricity delivered to other types of 'end use' consumers  
Total quantity of electricity delivered to 'end use' consumers  

26. What was the value of electricity delivered to the following types of 'end use' consumers?

What was the value of electricity delivered to the following types of 'end use' consumers?
  CAN$ '000
Residential and agricultural consumers  
Residential - Single meter  
Residential - Bulk meter  
Family farms (at farm rates or an estimate)  
Corporate farms and support activities  
Irrigation (at irrigation rates only)  
Total value of electricity delivered to the residential and agricultural 'end use' consumers  
Mining and manufacturing industries  
All other types of 'end use' consumers  
Total value of electricity delivered to 'end use' consumers  

27. What was the total number of customers for electricity delivered to the following types of 'end use' consumers?

What was the total number of customers for electricity delivered to the following types of 'end use' consumers?
  Number of customers
Residential and agricultural consumers  
Residential - Single meter  
Residential - Bulk meter  
Family farms (at farm rates or an estimate)  
Corporate farms and support activities  
Irrigation (at irrigation rates only)  
Total number of customers, delivered to the residential and agricultural 'end use' consumers  
Mining and manufacturing industries  
All other types of 'end use' consumers  
Total number of customers for electricity delivered to 'end use' consumers  

28. This is a summary of your total quantity (MWh), total value and number of customers for electricity delivered to 'end use' consumers.

This is a summary of your total quantity (MWh), total value and number of customers for electricity delivered to 'end use' consumers.
  Quantity
in MWh
Number of customers CAN$ '000
Total quantity of electricity delivered to 'end use' consumers      
Total number of customers for electricity delivered to 'end use' consumers      
Total value of electricity delivered to 'end-use' consumers      

Balancing electricity supply and disposition

29. This is a summary of your balancing electricity supply and disposition. Transmission, distribution, and other losses was automatically calculated as the difference between your reported total supply of electricity and total disposition of electricity.

Transmission, distribution and other losses

Include:

  • transmission losses
  • adjustments
  • "unaccounted for" amounts which are subject to variation because of cyclical billing.

Exclude generating station use output as measured at the generating station gate.

This is a summary of your balancing electricity supply and disposition. Transmission, distribution, and other losses was automatically calculated as the difference between your reported total supply of electricity and total disposition of electricity.
  Quantity in MWh
Supply  
Production of electricity  
Imported electricity from the United States  
Withdrawal or purchased electricity from the grid  
Total supply of electricity  
Disposition  
Consumed, generated or purchased electricity  
Exported electricity to United States  
Delivered electricity to other domestic businesses  
Delivered electricity to consumers enrolled with retailers  
Delivered electricity to 'end use' consumers  
Total disposition of electricity  
Transmission, distribution and other losses  
Total supply of electricity  
Total disposition of electricity  
Transmission, distribution and other losses  

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

  • Strike or lock-out
  • Exchange rate impact
  • Price changes in goods or services sold
  • Contracting out
  • Organizational change
  • Price changes in labour or raw materials
  • Natural disaster
  • Recession
  • Change in product line
  • Sold business or business units
  • Expansion
  • New or lost contract
  • Plant closures
  • Acquisition of business or business units
  • Other
    Specify the other changes or events:
  • No changes or events

Contact person

1. Statistics Canada may need to contact the person who completed this questionnaire for further information. Is the provided given names and the provided family name the best person to contact?

  • Yes
  • No

Who is the best person to contact about this questionnaire?

  • First name:
  • Last name:
  • Title:
  • Email address:
  • Telephone number (including area code):
  • Extension number (if applicable):
    The maximum number of characters is 5.
  • Fax number (including area code):

Feedback

1. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

  • Hours:
  • Minutes:

2. Do you have any comments about this questionnaire?

Integrated Business Statistics Program (IBSP)

This guide is designed to assist you as you complete the 2020 Annual Wholesale Trade Survey. If you need more information, please call the Statistics Canada Help Line at the number below.

Help Line: 1-800-858-7921

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.

Statistics Canada will use information from this survey for statistical purposes.

Table of contents

Reporting instructions

1. Please print in ink.

2. Please report all dollar amounts in thousands of Canadian dollars ('000 CAN$).

3. Do not include sales tax

4. All dollar amounts reported should be rounded to the nearest whole dollar (e.g., $55,417.40 should be rounded to $55,417). All percentages reported should be rounded to the nearest whole percent (e.g., 37.3% to 37%, 75.8% to 76%).

5. When precise figures are not available, please provide your best estimates.

Business or organization and contact information

This section verifies or requests basic identifying information of the business or organization such as legal name, operating name (if applicable), contact information of the designated contact person, current operational status, and main activity(ies).

1. Legal name and Operating name

Legal Name
The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name
The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with the trade name.

2. Designated contact person

Verify or provide the requested contact information of the designated business or organization contact person.  The designated contact person is the person who should receive this questionnaire.  The designated contact person may not always be the one who actually completes the questionnaire.  If different than the designated contact person, the contact information of the person completing the questionnaire can be indicated later in the questionnaire.

3. Current operational status

Verify or provide the current operational status of the business or organization identified by the legal and operating name in question 1.  If indicating the operational status of the business or organization is 'Not currently operational' then indicate an applicable reason and provide the requested information.

4. Main activity

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational unit(s) targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

If the current NAICS associated with this business or organizations is not correct, please provide a brief description of the main activity and provide any additional information as requested.

Reporting period information

For this survey, please report information for this business's most recent 12 month fiscal period

Note: For this survey, the End date should fall between April 1, 2020 and March 31, 2021.

Here are examples of common fiscal periods that fall within the required dates:

  • May 1, 2019 to April 30, 2020
  • June 1, 2019 to May 31, 2020
  • July 1, 2019 to June 30, 2020
  • August 1, 2019 to July 31, 2020
  • September 1, 2019 to August 31, 2020
  • October 1, 2019 to September 30, 2020
  • November 1, 2019 to October 31, 2020
  • December 1, 2019 to November 30, 2020
  • January 1, 2020 to December 31, 2020
  • February 1, 2020  to January 31, 2021
  • March 1, 2020  to February 28, 2021
  • April 1, 2020  to March 31, 2021

Here are other examples of fiscal periods that fall within the required dates:

  • September 18, 2019 to September 15, 2020 (e.g., floating year-end)
  • June 1, 2020 to December 31, 2020 (e.g., a newly opened business)

Revenue

1. Sales of goods and services (e.g., fees, admissions, services revenue)

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.
Include: Sales from Canadian locations (domestic and export sales); Transfers to other business units or a head office of your firm.
Exclude: Transfers into inventory and consignment sales; Federal, provincial and territorial sales taxes and excise duties and taxes; intracompany sales in consolidated financial statements.

2. Rental and leasing

Include: Rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

3. Commissions

Include: Commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives, and travel agencies – (compensation could also be reported under this item (for example, compensation for collecting sales tax)).

4. Subsidies (including grants, donations and fundraising)

Include: Non-repayable grants, contributions and subsidies from all levels of government; Revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

5. Royalties rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.
Include: Revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

6. Dividends

Include: Dividend income; Dividends from Canadian sources; Dividends from foreign sources; Patronage dividends.
Exclude: Equity income from investments in subsidiaries or affiliates.

7. Interest

Include: Investment revenue; Interest from foreign sources; Interest from Canadian bonds and debentures; Interest from Canadian mortgage loans; Interest from other Canadian sources.
Exclude: Equity income from investments in subsidiaries or affiliates.

8. Other revenue (please specify)

Include: Amounts not included in questions (1) to (7).

9. Total revenue

The sum of sub-questions (1) to (8).

Expenses

1. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.
Include: Cost of raw materials and/or goods purchased for re-sale – net of discounts earned on purchases; Freight in and duty.

2. Employment costs and expenses

a. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.
Include: Vacation pay; Bonuses (including profit sharing); Employee commissions; Taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays); Severance pay.
Exclude: All payments and expenses associated with casual labour and outside contract workers (report these amounts at question 3 - Subcontracts).

b. Employee benefits

Include contributions to: Health plans; Insurance plans; Employment insurance; Pension plans; Workers' compensation; Association dues; Contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans; Contributions to provincial and territorial health and education payroll taxes.

3. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.
Include: Hired casual labour and outside contract workers; Custom work and contract work; Subcontract and outside labour; Hired labour.

4. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

5. Professional and business fees

Include: Legal services; Accounting and auditing fees; Consulting fees; Education and training fees; Appraisal fees; Management and administration fees; Property management fees; Information technology (IT) consulting and service fees (purchased); Architectural fees; Engineering fees; Scientific and technical service fees; Other consulting fees (management, technical and scientific); Veterinary fees; Fees for human health services; Payroll preparation fees; All other professional and business service fees.
Exclude: Service fees paid to Head Office (report at question 21 - All other costs and expenses).

6. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.
Include: Diesel, wood, natural gas, oil and propane; Sewage.
Exclude: Energy expenses covered in your rental and leasing contracts; Telephone, Internet and other telecommunications; (report this amount at question 8. - Telephone, Internet and other telecommunication); Vehicle fuel (report at question 21 - All other costs and expenses).

7. Office and computer related expenses

Include: Office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines; Postage and courier (used in the day to day office business activity); Diskettes and computer upgrade expenses; Data processing.
Exclude: Telephone, Internet and other telecommunication expenses (report this amount at question 8 - Telephone, Internet and other telecommunication).

8. Telephone, Internet and other telecommunication

Include: Internet; Telephone and telecommunications; Cellular telephone; Fax machine; Pager.

9. Business taxes, licenses and permits

Include: Property taxes paid directly and property transfer taxes; Vehicle license fees; Beverage taxes and business taxes; Trade license fees; Membership fees and professional license fees; Provincial capital tax.

10. Royalties, franchise fees and memberships

Include: Amounts paid to holders of patents, copyrights, performing rights and trademarks; Gross overriding royalty expenses and direct royalty costs; Resident and non-resident royalty expenses; Franchise fees.
Exclude: Crown royalties

11. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.
Include: Crown royalties; Crown leases and rentals; Oil sand leases; Stumpage fees.

12. Rental and leasing

Include: Lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses; Motor vehicle rental and leasing expenses; Studio lighting and scaffolding; Machinery and equipment rental expenses; Storage expenses; Road and construction equipment rental; Fuel and other utility costs covered in your rental and leasing contracts.

13. Repair and maintenance

Include: Buildings and structures; Machinery and equipment; Security equipment; Vehicles; Costs related to materials, parts and external labour associated with these expenses; Janitorial and cleaning services and garbage removal.

14. Amortization and depreciation

Include: Direct cost depreciation of tangible assets and amortization of leasehold improvements; Amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

15. Insurance

Insurance recovery income should be deducted from insurance expenses.
Include: Professional and other liability insurance; Motor vehicle and property insurance; Executive life insurance; Bonding, business interruption insurance and fire insurance.

16. Advertising, marketing, promotion, meals and entertainment

Include: Newspaper advertising and media expenses; Catalogues, presentations and displays; Tickets for theatre, concerts and sporting events for business promotion; Fundraising expenses; Meals, entertainment and hospitality purchases for clients.

17. Travel, meetings and conventions

Include: Travel expenses; Meeting and convention expenses, seminars; Passenger transportation (e.g., airfare, bus, train, etc.); Accommodations; Travel allowance and meals while travelling; Other travel expenses.

18. Financial services

Include: Explicit service charges for financial services; Credit and debit card commissions and charges; Collection expenses and transfer fees; Registrar and transfer agent fees; Security and exchange commission fees; Other financial service fees.
Exclude: Interest expenses (report at question 19 - Interest expense).

19. Interest expense

Report the cost of servicing your company's debt.
Include: Interest; Bank charges; Finance charges; Interest payments on capital leases; Amortization of bond discounts; Interest on short-term and long-term debt, mortgages, bonds and debentures.

20. Other non-production-related costs and expenses

Include: Charitable donations and political contributions; Bad debt expense; Loan losses; Provisions for loan losses (minus bad debt recoveries); Inventory adjustments

21. All other costs and expenses (including intracompany expenses)

Include:
Production costs; Pipeline operations, drilling, site restoration; Gross overriding royalty; Other producing property rentals; Well operating, fuel and equipment; Other lease rentals; Other direct costs; Equipment hire and operation; Log yard expense, forestry costs, logging road costs; Freight in and duty; Overhead expenses allocated to costs of sales; Other expenses; Cash over/short (negative expense); Reimbursement of parent company expense; Warranty expense; Recruiting expenses; General and administrative expenses; Interdivisional expenses; Interfund transfer (minus expense recoveries); Exploration and Development (including prospect/geological, well abandonment & dry holes, exploration expenses, development expenses); Amounts not included in questions 1 to 20 above.

22. Total expenses

The sum of sub-questions 1 to 21.

Industry Characteristics

All revenue reported should exclude sales taxes (GST/HST, PST and QST) and be net of returns, discounts, sales allowances, and charges for outward transportation by common or contract carriers.

1. All products purchased for resale

Include: Excise taxes (such as those on gasoline, liquor, and tobacco) and other taxes that are levied on the manufacturer/importer and included in the cost of products purchased by this business unit; Sales of all products purchased for resale, please report gross sales of new and used products less returns, discounts and rebates; Parts used in generating repair and maintenance revenue, report the labour portion of repair and maintenance at question 3; Any sales made to any member company of your enterprise. Do not deduct the value of trade-ins.
Exclude: Taxes collected directly from customers and paid directly by this operating unit to provincial and federal tax agencies.

2. Products manufactured as a secondary activity by this business

Report revenue from sales of products of own manufacture.

3. Repair and maintenance services

Include: Labour revenue from installation, repair and maintenance work; Parts used in generating installation, repair and maintenance revenue are to be included at question 1.

4. Rental and leasing of real estate

Include: Rental and leasing of office space and other real estate.

5. Rental and leasing of products and equipment

Include: Rental and leasing of products and equipment whether or not they have been produced by this business.

Industry characteristics

Value of products

Report sale value of those products upon which this business has reported earning a commission or fee in the Revenue section question 1.

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

1. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.
Include:

  • Sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include:

  • Sales to hospitals, schools, universities and public utilities.

2. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include:

  • Sales to foreign subsidiaries and affiliates.

Province/country of origin and destination of goods sold

For costs of goods sold and sales of goods:

Report the total cost of goods for this product. In the following question, you will be asked to provide the percentage breakdown of the total cost of goods according to the origin of the goods (i.e., the province, territory, or country outside Canada where the goods were originally manufactured).

The origin is, to the best of your knowledge, where the products were originally produced or manufactured (i.e., which province, territory, or country outside Canada). If the origin is not known, an acceptable substitute is the location of this business's supplier.
Note: exclude intermediate shipping points between your supplier and you.

The total for the origin should be equal to 100%.

Sales of Goods

Report the total sales for this product. In the following question, you will be asked to provide a percentage breakdown of the total sales of this product according to the destination (that is, the province, territory, or country outside Canada where the goods will ultimately be used). For the product listed, please provide the percentage breakdown of the sales according to the destination.

The destination, to the best of your knowledge, where the goods will ultimately be used (i.e., which province, territory, or country outside Canada). Acceptable substitutes are: Shipping destinations; Location of retail customers; Location of warehouses.

The percentages should sum to 100%.

Notification of intent to extract web data

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from organization websites. As a result, we may visit the website for this organization to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on organization, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

For more information regarding Statistics Canada's web scraping initiative, please visit About us.

To learn more about Statistics Canada's transparency and accountability, please visit Transparency and accountability.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@statcan.gc.ca. Additional information about this survey can be found by selecting the following link:

Consult the reporting guide at Integrated Business Statistics Program (IBSP) for further information.

Integrated Business Statistics Program (IBSP)

Reporting Guide

This guide is designed to assist you as you complete the 2020 Annual Retail Trade Survey. If you need more information, please call the Statistics Canada Help Line at the number below.

Help Line: 1-800-858-7921 or TTY 1-800-363-7629

Table of contents

Reporting instructions
Business or organization and contact information
Reporting period information
Revenue
Expenses
Industry Characteristics
Sales by type of client
Distribution of operating revenue by method of sale
E-commerce
Appendix 1 - Gasoline service station guide
Appendix 2 - Beer, wine and liquor chains
Notification of intent to extract web data

Reporting instructions

1. Please report all dollar amounts in thousands of Canadian dollars ('000 CAN$).

2. Do not include sales tax.

3. Percentages should be rounded to whole numbers

4. When precise figures are not available, please provide your best estimates.

Business or organization and contact information

This section verifies or requests basic identifying information of the business or organization such as legal name, operating name (if applicable), contact information of the designated contact person, current operational status, and main activity(ies).

  1. Legal name and Operating name

Legal Name
The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting ‘Not currently operational’ and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name
The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

  1. Designated contact person

Verify or provide the requested contact information of the designated business or organization contact person. The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire. If different than the designated contact person, the contact information of the person completing the questionnaire can be indicated later in the questionnaire.

  1. Current operational status

Verify or provide the current operational status of the business or organization identified by the legal and operating name in question 1. If indicating the operational status of the business or organization is ‘Not currently operational’ then indicate an applicable reason and provide the requested information.

  1. Main activity

This question verifies the business or organization’s current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational unit(s) targeted by this questionnaire only, as identified in the ‘Answering this questionnaire’ section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization’s main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

If the current NAICS associated with this business or organizations is not correct, please provide a brief description of the main activity and provide any additional information as requested.

Reporting period information

Here are twelve common fiscal periods that fall within the targeted dates:

  • May 1, 2019 to April 30, 2020
  • June 1, 2019 to May 31, 2020
  • July 1, 2019 to June 30, 2020
  • August 1, 2019 to July 31, 2020
  • September 1, 2019 to August 31, 2020
  • October 1, 2019 to September 30, 2020
  • November 1, 2019 to October 31, 2020
  • December 1, 2019 to November 30, 2020
  • January 1, 2020 to December 31, 2021
  • February 1, 2020 to January 31, 2021
  • March 1, 2020 to February 28, 2021
  • April 1, 2020 to March 31, 2021

Here are other examples of fiscal periods that fall within the required dates:

  • September 18, 2019 to September 15, 2020 (e.g., floating year-end)
  • June 1, 2020 to December 31, 2020 (e.g., a newly opened business)

Revenue

  1. Sales of goods and services (e.g., fees, admissions, services revenue)

Sales of products and services are defined as amounts derived from the sale of products and services (cash or credit), falling within a business’s ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include: Sales from Canadian locations (domestic and export sales); Transfers to other business units or a head office of your firm.
Exclude: Transfers into inventory and consignment sales; Federal, provincial and territorial sales taxes and excise duties and taxes; Intracompany sales in consolidated financial statements.

  1. Rental and leasing

Include: Rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

  1. Commissions

Include: Commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives, and travel agencies – (Compensation could also be reported under this item (for example, compensation for collecting sales tax)).

  1. Subsidies (including grants, donations and fundraising)

Include: Non-repayable grants, contributions and subsidies from all levels of government; Revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

  1. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.
Include: Revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

  1. Dividends

Include: Dividend income; Dividends from Canadian sources; Dividends from foreign sources; Patronage dividends.
Exclude: Equity income from investments in subsidiaries or affiliates.

  1. Interest

Include: Investment revenue; Interest from foreign sources; Interest from Canadian bonds and debentures; Interest from Canadian mortgage loans; Interest from other Canadian sources.
Exclude: Equity income from investments in subsidiaries or affiliates.

  1. Other revenue (please specify)

Include: Amounts not included in questions (1) to (7)

  1. Total revenue

The sum of questions (1) to (8).

Expenses

  1. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.
Include: Cost of raw materials and/or goods purchased for re-sale – net of discounts earned on purchases; Freight in and duty.

  1. Employment costs and expenses
  1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.
Include: Vacation pay; Bonuses (including profit sharing); Employee commissions; Taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays); Severance pay.
Exclude: All payments and expenses associated with casual labour and outside contract workers (report these amounts at question 3 - Subcontracts).

  1. Employee benefits

Include contributions to: Health plans; Insurance plans; Employment insurance; Pension plans; Workers’ compensation; Association dues; Contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans; Contributions to provincial and territorial health and education payroll taxes.

  1. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.
Include: Hired casual labour and outside contract workers; Custom work and contract work; Subcontract and outside labour; Hired labour.

  1. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

  1. Professional and business fees

Include: Legal services; Accounting and auditing fees; Consulting fees; Education and training fees; Appraisal fees; Management and administration fees; Property management fees; Information technology (IT) consulting and service fees (purchased); Architectural fees; Engineering fees; Scientific and technical service fees; Other consulting fees (management, technical and scientific); Veterinary fees; Fees for human health services; Payroll preparation fees; All other professional and business service fees.
Exclude: Service fees paid to Head Office (report at question 21 - All other costs and expenses).

  1. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.
Include:
Diesel, wood, natural gas, oil and propane; Sewage.
Exclude: Energy expenses covered in your rental and leasing contracts; Telephone, Internet and other telecommunications (report this amount at question 8 - Telephone, Internet and other telecommunication expenses); Vehicle fuel (report at question 21 - All other costs and expenses).

  1. Office and computer related expenses

Include: Office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines; Postage and courier (used in the day to day office business activity); Diskettes and computer upgrade expenses; Data processing.
Exclude: Telephone, Internet and other telecommunication expenses (report this amount at question 8 - Telephone, Internet and other telecommunication expenses).

  1. Telephone, Internet and other telecommunications

Include: Internet; Telephone and telecommunications; Cellular telephone; Fax machine; Pager.

  1. Business taxes, licenses and permits

Include: Property taxes paid directly and property transfer taxes; Vehicle license fees; Beverage taxes and business taxes; Trade license fees; Membership fees and professional license fees; Provincial capital tax.

  1. Royalties, franchise fees and memberships

Include: Amounts paid to holders of patents, copyrights, performing rights and trademarks; Gross overriding royalty expenses and direct royalty costs; Resident and non-resident royalty expenses; Franchise fees.
Exclude: Crown royalties

  1. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.
Include: Crown royalties; Crown leases and rentals; Oil sand leases; Stumpage fees.

  1. Rental and leasing

Include: Lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses; Motor vehicle rental and leasing expenses; Studio lighting and scaffolding; Machinery and equipment rental expenses; Storage expenses; Road and construction equipment rental; Fuel and other utility costs covered in your rental and leasing contracts.

  1. Repair and maintenance

Include: Buildings and structures; Machinery and equipment; Security equipment; Vehicles; Costs related to materials, parts and external labour associated with these expenses; Janitorial and cleaning services and garbage removal.

  1. Amortization and depreciation

Include: Direct cost depreciation of tangible assets and amortization of leasehold improvements; Amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

  1. Insurance

Insurance recovery income should be deducted from insurance expenses.
Include: Professional and other liability insurance; Motor vehicle and property insurance; Executive life insurance; Bonding, business interruption insurance and fire insurance.

  1. Advertising, marketing, promotion, meals and entertainment

Include: Newspaper advertising and media expenses; Catalogues, presentations and displays; Tickets for theatre, concerts and sporting events for business promotion; Fundraising expenses; Meals, entertainment and hospitality purchases for clients.

  1. Travel, meetings and conventions

Include: Travel expenses; Meeting and convention expenses, seminars; Passenger transportation (e.g., airfare, bus, train, etc.); Accommodations; Travel allowance and meals while travelling; Other travel expenses.

  1. Financial services

Include: Explicit service charges for financial services; Credit and debit card commissions and charges; Collection expenses and transfer fees; Registrar and transfer agent fees; Security and exchange commission fees; Other financial service fees.
Exclude: Interest expenses (report at question 19 - Interest expense).

  1. Interest expense

Report the cost of servicing your company’s debt.
Include: Interest; Bank charges; Finance charges; Interest payments on capital leases; Amortization of bond discounts; Interest on short-term and long-term debt, mortgages, bonds and debentures.

  1. Other non-production-related costs and expenses

Include: Charitable donations and political contributions; Bad Debt expense; Loan losses; Provisions for loan losses (minus Bad debt recoveries); Inventory adjustments

  1. All other costs and expenses (including intracompany expenses)

Include: Production costs; Pipeline operations, drilling, site restoration; Gross overriding royalty; Other producing property rentals; Well operating, fuel and equipment; Other lease rentals; Other direct costs; Equipment hire and operation; Log yard expense, forestry costs, logging road costs; Freight in and duty; Overhead expenses allocated to costs of sales; Other expenses; Cash over/short (negative expense); Reimbursement of parent company expense; Warranty expense; Recruiting expenses; General and administrative expenses; Interdivisional expenses; Interfund transfer (minus expense recoveries); Exploration and Development (including prospect/geological, well abandonment & dry holes, exploration expenses, development expenses); Amounts not included in questions 1 to 20 above.

  1. Total expenses

The sum of lines 1 to 21

Industry Characteristics

All revenue reported should exclude sales taxes (GST/HST, PST and QST) and be net of returns, discounts, sales allowances, and charges for outward transportation by common or contract carriers. Do not deduct the value of trade-ins.

  1. Sales of all goods purchased for resale, net of returns and discounts

Include:

  • Excise taxes (such as those on gasoline, liquor, and tobacco) and other taxes that are levied on the manufacturer/importer and included in the cost of products purchased by this business unit;
  • Sales of all goods purchased for resale; please report gross sales of new and used goods less returns and discounts;
  • Parts used in generating repair and maintenance revenue; report the labour portion of repair and maintenance at question 3.

Do not deduct the value of trade-ins.

Exclude:

  • Taxes collected directly from customers and paid directly by this operating unit to provincial and federal tax agencies;
  • Sales and revenue from concessions.
  1. Sales of goods manufactured as a secondary activity by this retailing business unit

Report revenue from sales of goods of own manufacture.

  1. Labour revenue from repair and maintenance

Include:

  • Labour revenue from installations, warranty and repair work;
  • Parts used in generating installation, repair and maintenance revenue are to be included at question 1.
  1. Revenue from rental and leasing of goods and equipment

Include:

  • Video/computer game rental;
  • Rug shampoo equipment rental;
  • Tool rental.
  1. Revenue from rental of real estate

Include:

  • Revenue received from renting out or leasing property owned by this business unit.

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.
Please provide a percentage breakdown of your sales by type of client.
Please ensure that the sum of percentages reported in this section equals 100%.

  1. Clients in Canada

a. Individuals and households
Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses
Percentage of sales sold to the business sector should be reported here.
Include:

  • Sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)
Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.
Include:

  • Sales to hospitals, schools, universities and public utilities.
  1. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.
Include:

  • Sales to foreign subsidiaries and affiliates.

Distribution of operating revenue by method of sale

  1. In-store sales

Please report total operating revenue of goods and services which are purchased in a fixed point-of-sale location accessible to the public.
Include: sales at pumps for gasoline stations.

  1. E-commerce

Please report total operating revenue of goods and services conducted over the Internet with or without online payment.
Include: all revenue where the order is received and the commitment to purchase is made via the Internet, although payment can be made by other means, orders made in web pages, extranet, mobile devices or Electronic Data Interchange (EDI).
Exclude: orders made by telephone calls, facsimile or e-mail.

  1. Catalogue and mail-order or telephone

Please report total operating revenue of goods and services generated from customer ordering their goods from catalogues and mail order flyers.
Include: sales purchased via telephone and fax.

  1. All other methods

Please report total operating revenue of goods and services generated from all other methods.
Include: sales at trade shows, special events, in-home sales and card lock.

E-commerce

Mobile app

Include: sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps include Apple’s App Store, Google Play or Blackberry App World).

Company website

Include: sales through a browser-based website where your organization maintains control of the content.

Third-party website

Include: sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia, Etsy).

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

Appendix 1 - Gasoline service station guide

I - Independent retail dealer

An independent retail dealer purchases gasoline for resale from a supplier (e.g., an oil refinery or wholesaler), i.e., owns the inventories.

An independent dealership is a typical retail operation and should report all data as requested on the questionnaire.

A franchisee is usually an independent retail dealer.

Reporting instructions:

Section - Revenue

Exclude:

  • provincial sales taxes (PST and QST);
  • goods and services tax (GST) or harmonized sales tax (HST).

Include:

  • excise taxes;
  • revenue from repairs, rentals, car washes and other services.

II - Retail commissioned agent

A retail commissioned agent sells petroleum products on consignment and does not own the inventory of gasoline; may also purchase and carry inventories of other merchandise for resale.

A retail commissioned agent also receives a commission or flat fee from supplier of products sold on consignment.

Reporting instructions:

Section - Revenue

Please report only the commissions or fees received for consignment sales, plus excise taxes, and total sales of other merchandise not on consignment, as well as revenue from repairs, rentals, car washes and other services.

Exclude:

  • provincial sales taxes (PST and QST);
  • goods and services tax (GST), or harmonized sales tax (HST).

Section - Expenses, questions 1 a), b), c) and d) (Cost of goods sold)

Exclude:

  • inventories and purchases of goods held on consignment.

Include:

  • all other merchandise, preferably valued at cost price.

Section - Expenses, questions 2 a) and b) (Employment costs and expenses)

Report as requested on questionnaire.

III - Lessee

For purposes of the survey, a lessee can be either an independent dealer or a retail commissioned agent.

If a lessee purchases gasoline for resale, i.e., he owns the inventories, he should report as an independent dealer.

If a lessee sells gasoline on consignment, i.e., he does not own the inventories, he should report as a retail commissioned agent.

IV - Oil refinery or other wholesale supplier

An oil-producing company, refinery or other wholesale supplier involved in gasoline retailing through:

a) company owned-and-operated gasoline service stations;
or
b) retail commissioned agents or lessees who sell company-owned gasoline on consignment.

Reporting instructions:

Report for each location, depending upon its type, i.e.:

a) company-owned;
or
b) retail commissioned agent or lessee.

Section - Revenue

a) Company owned-and-operated stations

Include:

  • total retail sales of petroleum products;
  • sales of all other merchandise;
  • receipts from repairs, rentals, car washes and other services;
  • excise taxes.

Exclude:

  • provincial sales taxes (PST and QST);
  • goods and services tax (GST) or harmonized sales tax (HST).

b) Retail commissioned agents or lessees who sell on consignment

Include:

  • only the value of retail sales of petroleum products sold on consignment, including excise taxes.

Exclude:

  • commissions or fees paid to agents or lessees;
  • provincial sales taxes (PST and QST);
  • goods and services tax (GST) or harmonized sales tax (HST).

Section - Expenses, questions 1 a), b), c) and d) (Cost of goods sold)

Report total inventories of petroleum products held at retail locations (both company owned-and-operated and retail commissioned agents or lessees), as well as at any other locations where the inventories are segregated pending sale on consignment or through company owned-and-operated outlets.

Inventories should be reported at transfer or wholesale value.

For company owned-and-operated stations, inventories of other merchandise held for resale (e.g., food, auto parts, etc.) should also be reported.

Section - Expenses, question 1 b) (Purchases)

Report the transfer or wholesale value of all petroleum products sold on consignment or through company owned-and-operated stations.

Purchases of other merchandise sold through company owned-and-operated outlets should also be included, at cost of goods sold.

Section - Expenses, questions 2 a) and b) (Employment costs and expenses)

Report for all employees of company owned-and-operated stations, plus a portion of the administrative salaries (overhead) applicable to both the company owned-and-operated outlets as well as to the stations operated by retail commissioned agent or lessees who sell on consignment.

Important

If none of the above categories applies to your service station business, please enclose a note with your questionnaire.

Appendix 2 - Beer, wine, and liquor chains

The information in this appendix applies, if and only if, your company is requested to complete the Monthly Survey on Sales and Inventory of Alcoholic Beverages.

If you are not sure whether your company receives the Monthly Survey on Sales and Inventory of Alcoholic Beverages, please call us at 1 800 858 7921 or TTY 1-800-363-7629 for clarification.

If you are primarily a retailer of beer, wine and/or liquor and your company also receives the Monthly Survey on Sales and Inventory of Alcoholic Beverages, you are requested to complete the entire questionnaire for both your retail and wholesale trade operations.

The definition of store retailers is included in ‘Business activity’ section. Your retail stores should be reported in the section ‘Details on this business’s locations’ of the questionnaire with NAICS code 445310 - Beer, Wine and Liquor Stores.

Your wholesale distribution centers (i.e., distribution outlets that are not retail stores and that sell directly to commercial accounts) should be reported in the section ‘Details on this business’s locations’ of the questionnaire with NAICS code 413220 - Alcoholic Beverage Wholesaler-Distributors.

It is expected that the total operating revenue that you report on this questionnaire will be similar to the total sales, excluding taxes that have been reported for the relevant months on the Survey on Sales and Inventory of Alcoholic Beverages. If there is a substantial difference and you have not provided an explanation in the Comments section, it is likely that Statistics Canada will telephone you in an attempt to understand the reasons for the differences.

Notification of intent to extract web data

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from business websites. As a result, we may visit the website for this business to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on businesses, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

For more information regarding Statistics Canada's web scraping initiative, please visit Web scraping.

To learn more about Statistics Canada's transparency and accountability, please visit Transparency and accountability.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca. Additional information about this survey can be found by selecting the following link:

Consult the reporting guide at Integrated Business Statistics Program (IBSP) for further information.

Investigation Report: Monthly Labour Force Survey - Release May 8, 2020

File:

  • Report Date: June 5, 2020
  • Incident Type: Unauthorized disclosure of information
  • Incident Date and Time: May 8, 2020, 7:47 a.m.
  • Incident Location: Internet, Bloomberg Media

Report from Statistics Canada, Chief Audit Executive and Chief Security Officer

Executive Summary

On Friday May 8, 2020, at 7:47 a.m., Bloomberg Media published key monthly labour force indicators from the April 2020 Labour Force Survey, in advance of the 8:30 a.m. formal release by Statistics Canada, constituting an unauthorized disclosure of information. This report identifies the investigative approach, data and analysis, findings and conclusion. Based on the investigation and review of results, there is no evidence that Bloomberg obtained Labour Force Survey pre-release information from Statistics Canada personnel, nor as a result of a technical error.

Contents

Background

The objective of Statistics Canada's Policy on Official Release (2016) is to ensure that data sets are protected until their official release (through an announcement in The Daily), and not shared outside of Statistics Canada prior to their official release with limited exceptions. The Policy establishes five conditions that allow information to be disseminated prior to official release. These are:

  • Authorization by the Clerk of the Privy Council on the advice of the Chief Statistician;
  • Authorization by the Chief Statistician;
  • Work-in-progress agreements (for data validation purposes);
  • Advance release (AR) for information purposes (cost-recovery surveys and administrative data back to the source organization)
  • Common governance.

Of note, Labour Force Survey (LFS) pre-release data are currently shared with five organizations under the authorization of the Clerk of the Privy Council on the advice of the Chief Statistician.

The Policy outlines the responsibilities of all parties involved in official release, and includes specific obligations regarding the advance release of information. In particular, Appendix B of the Policy identifies specific procedures for advance release under authorization by the Clerk of the Privy Council Office on the advice of the Chief Statistician. It states:

  • Where an authorization is granted, the author division must communicate the conditions governing the advance release of information to the receiving organization.
  • The author division has to obtain, from a designated representative of each organization that receives the protected information, a signed Acknowledgement of Confidentiality for Advance Release under an authorization by the Clerk of the Privy Council on the advice of the Chief Statistician.
  • The signed Acknowledgements of Confidentiality for Advance Release under an authorization by the Clerk of the Privy Council on the advice of the Chief Statistician are valid for a period of 24 months from the date of the recipient's signature. They must be forwarded to the Director General of Communications and Dissemination Branch.
  • The information will be provided to designated officials of the organization authorized by the Clerk of the Privy Council no earlier than 2:00 p.m. Eastern time on the business day preceding the day on which it is to be published in The Daily unless authorized by the Chief Statistician.
  • When the organization receiving the pre-release information is a government organization, ministers or other elected officials responsible for leading that department and their staff will not be briefed prior to 5:00 p.m. Eastern time on the business day preceding the day on which it will be published in The Daily, unless authorized by the Chief Statistician. However in the case of cost-recovery programs, there is no specific time set to brief ministers or elected officials of funding departments.

Separate from Appendix B, the Policy also requires that, prior to each release, the author division have receiving organizations confirm the names of the recipients of pre-release information to ensure only those with a work-related need have access to pre-release information.

Issue

Statistics Canada was informed on the morning of May 8, 2020, that a journalist may have obtained numbers from an unauthorized source and was planning to publish these numbers prior to the official release of the Labour Force Survey (LFS) scheduled for 8:30 a.m. that day. Bloomberg, prior to the official release by Statistics Canada, posted high level employment figures at 7:47 a.m., stating the source of this unauthorized information was someone close to the matter.

Investigation Approach

At the request of the Chief Statistician, the Audit and Evaluation Branch led the overall administrative investigation with support from the Chief Security Officer and Head of Human Resources. The review focussed on the following objectives:

  1. Determine the source of the leak and take necessary action to address the breach
  2. Determine if pre-release policy and procedures in place were adhered to and sufficient to mitigate the risk of a leak of this nature
  3. Determine if pre-release of LFS estimates should continue and if so, are there additional mitigations to address risks of this nature

Objective 1

Determine the source of the leak and take necessary action to address the breach

Data and Parameters

The investigative approach included interviews with individuals, as well as verification of email correspondence and telephone logs from the period of April 29 at 5 p.m., when the monthly Labour Force Survey key indicators were finalized to May 8 at 8:30 a.m. when the formal Statistics Canada release took place.

On May 16, 2020, Stacey Money Chief Security Officer, contacted Shared Services Canada's (SSC) forensics unit to conduct a search for any email records between Statistics Canada accounts and those of Bloomberg reporters, as well as retrieving telephone logs from individuals who had access to the final May prelease numbers from the Labour Force Survey.

The scope of the investigation resulted in:

  • 10 individuals interviewed,
  • 210 email records analyzed (direct correspondence between Statistics Canada accounts and Bloomberg accounts), and
  • 116 telephone account logs (totalling 9,812 individual correspondence) reviewed.

Summary of Analysis

The following is a summary of the analysis.

Email search

SSC's email search identified 210 outgoing messages from a Statistics Canada domain to the two Bloomberg domains (Bioomberg.net and Bloomberg.com) identifying the date, time, destination address(es) and subject line of the email message. The e-mail review returned four records with subject lines relating to labour. One message was a teleconference invitation from Statistics Canada's media hotline generic email inviting media to participate in the May 6 technical briefing for the upcoming release on May 8. The contents of the meeting invitation and attached reference document, did not release information. The three remaining emails were exchanges between [redacted] from Bloomberg and Martin Magnan (Manager, Media Relations, Statistics Canada) in which [redacted] was requesting historical labour information. The contents of those email messages contained historical labour data and did not contain any references to, or disclosure of, any pre-release LFS information.

Telecommunications

SSC's telecommunications search identified 9,812 telecommunication records for the 116 Statistics Canada accounts requested.

Important factors to consider in SSC's scope of search capabilities include:

  • No incoming or outgoing records are available to SSC for office landlines.
  • No phone numbers are identified for incoming phone calls or text messages.
  • Destination numbers are available for outgoing phone calls and text messages.
  • Destination number is not provided for records identified as picture/video messaging.

The SSC search resulted in three records of telecommunications between Jacques Fauteux, Assistant Chief Statistician, Strategic Engagement Field, and Bloomberg, two text message to [redacted], and one attempted phone call to another Bloomberg account between 7:13 a.m. and 7:23 a.m. on Monday May 8, 2020. These communications were confirmed in both written and verbal accounts provided by Jacques Fauteux.

No other outgoing correspondence records were found between Statistics Canada devices and Bloomberg accounts.

Peter Frayne, Head of Media Relations, reported to have received a call on his cell phone from [redacted] at 7:00 a.m. on May 8, 2020. According to Mr. Frayne, [redacted] had obtained two LFS key indicators and intended to publish this information in advance of the official release at 8:30 a.m. via The Daily. They were seeking comment from Statistics Canada. An incoming call was identified on Peter Frayne's telecommunications log at that time.

Open Source

Statistics Canada's security team conducted an additional narrowly focussed open source search (e.g., FaceBook, Linked In, Twitter) to assess any relevant information from Bloomberg leading up to and including the time of the event. The results of the search did not reveal any evidence of unauthorized pre-release Labour Force Survey information being shared between Statistics Canada personnel and Bloomberg.

Interviews

As part of the investigation, 10 individuals were met by Steven McRoberts Chief Audit Executive and Supriya Edwards, Director, Pay, Ethics and Workforce Management Division. The individuals selected were based on a narrowed list of employees that had access to the pre­ release information and also had contact with the media. There were six employees from Labour Statistics Division, each of whom were identified as spokespeople for the release, as well as four individuals from the Strategic Engagement Field, including the Strategic Communications and Outreach Branch. These interviews took place starting May 13, 2020, and concluded the morning of June 3, 2020.

The interviews conducted provided verification of events that established the known facts and corroborated the findings of both the email and telecommunication search, as well as provided relevant contextual information and clarification around timelines associated with this incident. No evidence of either willful or accidental advance release of the May 8, 2020, Labour Force indicators by an employee of Statistics Canada was found.

Technical Error

In addition to these above steps, and to ensure no technical issue could have inadvertently led to an early release of results on the Statistics Canada website, Katy Champagne A/Director General of the Information Technology Operations Branch and her team conducted an analysis. The results of this have yielded no evidence of a possible technical error that could have led to Bloomberg accessing the data early.

Conclusion

Based on the investigation and review of results, there is no evidence that Bloomberg obtained Labour Force Survey pre-release information from Statistics Canada personnel, nor as a result of a technical error.

Objective 2

Determine if pre-release policy and procedures in place were adhered to and sufficient to mitigate the risk of a leak of this nature

Fact Finding

Sharing the pre-release data with external parties

The author division, as predefined in the Policy, of the Labour Force Survey is the Centre for Labour Market Information (CLMI).

To obtain advance release authorization by the Clerk of the Privy Council, a letter is sent from the Chief Statistician to the Clerk of the Privy Council requesting authorization for a department. The Clerk of the Privy Council sends a letter back to Statistics Canada authorizing the advance release. Prior to April 2020, only three organizations had been granted this type of access:

  • Finance Canada,
  • Employment and Social Development Canada (ESDC) and
  • Privy Council Office (PCO).

The authorization granted to these three organizations is long-standing. The review identified that the Chief Statistician reminded the Clerk of the Privy Council of these three organizations access in May 2014 and the Clerk responded to the Chief Statistician approving ongoing access to pre-release data in June 2014.

On April 7, 2020, pre-release access to the LFS estimates was granted by authorization of the Clerk of the Privy Council on the recommendation of the Chief Statistician to two additional departments:

  • Bank of Canada (BoC) and
  • Innovation, Science and Economic Development Canada (ISED).

Once authorization is granted, the Policy requires that the author division communicate the conditions governing the pre-release of LFS data to the receiving organizations. On April 7, 2020, the Head of Client Services CLMI advised the designated representatives of the new recipient organizations, BoC and ISED, of these conditions by email. Further, in response to the unique working conditions presented by COVID-19, prior to the April pre-release, the Head of Client Services CLMI also notified the designated representatives of the five receiving organizations of special measures recommended for the handling of pre-release data during the pandemic.

The Policy also requires that the author division obtain from a designated representative of each organization that receives the protected information a signed Acknowledgement of Confidentiality (AoC). The AoC outlines the organization's responsibilities under the Policy to safeguard the pre-release data. As per the policy, the AoCs are valid for a period of 24 months from the date of signing. Records indicated that a valid AoC was on file for the two new organizations (BoC and ISED). Due to difficulties in obtaining signed forms due to COVID-19 for the BoC and ISED, the Agency demonstrated its flexibility and adjusted its procedure to accept scanned forms and digitally signed forms. There were also AoCs on file for PCO and ESDC. However, these had expired in 2018. There was no record of an AoC for Finance Canada. However, as previously noted, the Agency has had a long-standing agreement with PCO, ESDC and Finance Canada dating back before 2014 when the Chief Statistician last received authorization from the Clerk of the Privy Council to continue to provide access to LFS pre-release data.

Before each release, the author division is required to have receiving organizations confirm the names of the recipients of pre-release information to ensure only those with a work-related need have access to pre-release information. Each month, prior to distributing the pre-release data, the Head of Client Services for CLMI emails a list of the names of individuals previously identified to receive the pre-release data to the designated representative at each receiving organization. The designated representative then confirms the list or requests changes, as required, by email reply. If new names are added to the list, the designated representative provides their name, title, and role. Email records and documentation confirmed that the Head of Client Services for CLMI performed a check for the LFS pre-release in May 2020. The records indicated that for the release in May 2020, a total of 67 individuals from five organizations were granted access to the pre-release data.

The Policy requires that pre-release information be made available to external organizations no earlier than 2 p.m. Eastern time on the business day before the release. Pre-release data is transferred to receiving organizations by electronic file transfer (EFT). Multiple users at each organization are provided with individual EFT accounts, and access is monitored by the Head of Client Services for CLMI. Automated reports from the EFT system confirmed that individuals previously identified by the receiving organizations as requiring access on a need to know basis accessed the pre-release data on or after 2 p.m. on May 7, 2020, in compliance with the Policy.

Statistics Canada briefing process

The internal LFS briefing process for April and May 2020 was modified to ensure the confidentiality of the pre-release LFS data. Prior to COVID-19, the Chief Statistician would be briefed in person at Statistics Canada's headquarters with paper copies of the material at his disposal for open discussion during the briefing. All Assistant Chief Statisticians would be welcome to attend the briefing. The Director General and Director of the author division would be the key content specialists present for the briefing. The Chief of Staff would also be present. An open discussion, including questions and answers, would take place during this face-to-face briefing.

For the April and May 2020 LFS pre-releases, the Chief Statistician was briefed through teleconference with a select few individuals from the Agency. The briefings occurred twice on April 7, 2020, for the April release and on May 1st and May 4th for the May release of LFS data. The Chief of Staff confirmed that there were fewer participants on the call than there would normally be during routine business when these briefings take place face-to-face. The Chief of Staff confirmed that, for all four teleconference briefings, materials were shared in advance through the internal secure shared drive which has limited access in order to protect the confidentiality of the data. On the calls, the participants referenced columns or areas in the material but did not verbally state any numbers in order to protect the confidentiality of the data.

Analysis and Conclusion

A review of relevant emails and documentation, as well as interviews conducted with key officials, demonstrates that the Policy on Official Release (2016) was generally followed for the LFS pre-release in May 2020. As a result of COVID-19, additional opportunities to improve the process for the LFS pre-release were identified and implemented. These included: receiving scanned and digitally signed AoC forms through email; reducing the number of individuals privy to the briefing with the Chief Statistician; implementing a process which does not permit speaking to the data when providing the briefing to the Chief Statistician; and informing the receiving organizations of special measures to consider under COVID-19 to ensure the confidentiality of the data.

Objective 3

Determine if pre-release of LFS estimates should continue and, if so, are there additional mitigations to address risks of this nature

A decision on continuing the practice of sharing pre-release information will not be made in isolation; as our partner organizations finalize their investigations, results will be reviewed, along with our own. This assessment of the overall process, and in consultation with the Clerk of the Privy Council, key stakeholders, and Statistics Canada's senior management team, will inform a decision towards continuing or modifying this practice.


Contributors

Steven McRoberts
Chief Audit Executive
Audit and Evaluation Branch

Stacey Money
Chief Security Officer
Head of Human Resources, and
Director General, Workforce and Workplace Branch

Additional Contributors

  • Laurie Spencer, Director of Internal Audit, Audit and Evaluation Branch
  • Craig Kolanko, Manager of Internal Audit, Audit and Evaluation Branch
  • Janice Carkner, Manager of Internal Audit, Audit and Evaluation Branch
  • Supriya Edwards, Director of Pay, Ethics and Workforce Management, Workforce and Workplace Branch

Retail Trade Survey (Monthly): CVs for Total sales by geography - December 2020

CVs for Total sales by geography - December 2020
Table summary
This table displays the results of Annual Retail Trade Survey: CVs for Total sales by geography - December 2020. The information is grouped by Geography (appearing as row headers), Month and Percent (appearing as column headers).
Geography Month
202012
%
Canada 0.8
Newfoundland and Labrador 1.1
Prince Edward Island 0.8
Nova Scotia 1.4
New Brunswick 1.9
Quebec 1.3
Ontario 1.7
Manitoba 2.1
Saskatchewan 1.5
Alberta 1.7
British Columbia 1.6
Yukon Territory 1.3
Northwest Territories 0.5
Nunavut 1.0

Appendix: definitions

appropriation (crédit)
Any authority of Parliament to pay money out of the Consolidated Revenue Fund.
budgetary expenditures (dépenses budgétaires)
Operating and capital expenditures; transfer payments to other levels of government, organizations or individuals; and payments to Crown corporations.
core responsibility (responsabilité essentielle)
An enduring function or role performed by a department. The intentions of the department with respect to a core responsibility are reflected in one or more related departmental results that the department seeks to contribute to or influence.
Departmental Plan (plan ministériel)
A report on the plans and expected performance of a department over a three year period. Departmental Plans are tabled in Parliament each spring.
departmental priority (priorité ministérielle)
A plan or project that a department has chosen to focus and report on during the planning period. Departmental priorities represent the things that are most important or what must be done first to support the achievement of the desired departmental results.
departmental result (résultat ministériel)
A consequence or outcome that a department seeks to achieve. A departmental result is often outside departments' immediate control, but it should be influenced by program-level outcomes.
departmental result indicator (indicateur de résultat ministériel)
A factor or variable that provides a valid and reliable means to measure or describe progress on a departmental result.
Departmental Results Framework (cadre ministériel des résultats)
A framework that consists of the department's core responsibilities, departmental results and departmental result indicators.
Departmental Results Report (rapport sur les résultats ministériels)
A report on a department's actual accomplishments against the plans, priorities and expected results set out in the corresponding Departmental Plan.
experimentation (expérimentation)
The conducting of activities that seek to first explore, then test and compare, the effects and impacts of policies and interventions in order to inform evidence-based decision-making, and improve outcomes for Canadians, by learning what works and what does not. Experimentation is related to, but distinct from, innovation (the trying of new things), because it involves a rigorous comparison of results. For example, using a new website to communicate with Canadians can be an innovation; systematically testing the new website against existing outreach tools or an old website to see which one leads to more engagement is experimentation.
full-time equivalent (équivalent temps plein)
A measure of the extent to which an employee represents a full person year charge against a departmental budget. Full time equivalents are calculated as a ratio of assigned hours of work to scheduled hours of work. Scheduled hours of work are set out in collective agreements.
gender-based analysis plus (GBA+) (analyse comparative entre les sexes plus [ACS+])
An analytical process used to assess how diverse groups of women, men and gender-diverse people experience policies, programs and services based on multiple factors, including race, ethnicity, religion, age, and mental or physical disability.
government-wide priorities (priorités pangouvernementales)
For the purpose of the 2021–22 Departmental Plan, government-wide priorities refer to those high-level themes outlining the government's agenda in the 2020 Speech from the Throne, namely protecting Canadians from COVID-19, helping Canadians through the pandemic, building back better—a resiliency agenda for the middle class, and the Canada we're fighting for.
horizontal initiative (initiative horizontale)
An initiative in which two or more federal organizations are given funding to pursue a shared outcome, often linked to a government priority.
non-budgetary expenditures (dépenses non budgétaires)
Net outlays and receipts related to loans, investments and advances, which change the composition of the financial assets of the Government of Canada.
performance (rendement)
What an organization did with its resources to achieve its results, how well those results compare to what the organization intended to achieve, and how well lessons learned have been identified.
performance indicator (indicateur de rendement)
A qualitative or quantitative means of measuring an output or outcome, with the intention of gauging the performance of an organization, program, policy or initiative respecting expected results.
performance reporting (production de rapports sur le rendement)
The process of communicating evidence based performance information. Performance reporting supports decision-making, accountability and transparency.
plan (plan)
The articulation of strategic choices, which provides information on how an organization intends to achieve its priorities and associated results. Generally, a plan will explain the logic behind the strategies chosen and tend to focus on actions that lead up to the expected result.
planned spending (dépenses prévues)
For Departmental Plans and Departmental Results Reports, planned spending refers to those amounts presented in the Main Estimates.
A department is expected to be aware of the authorities that it has sought and received. The determination of planned spending is a departmental responsibility, and departments must be able to defend the expenditure and accrual numbers presented in their Departmental Plans and Departmental Results Reports.
program (programme)
Individual or groups of services, activities or combinations thereof that are managed together within the department and focus on a specific set of outputs, outcomes or service levels.
program inventory (répertoire des programmes)
Identifies all of the department's programs and describes how resources are organized to contribute to the department's core responsibilities and results.
result (résultat)
An external consequence attributed, in part, to an organization, policy, program or initiative. Results are not within the control of a single organization, policy, program or initiative; instead they are within the area of the organizations influence.
statutory expenditures (dépenses législatives)
Expenditures that Parliament has approved through legislation other than appropriation acts. The legislation sets out the purpose of the expenditures and the terms and conditions under which they may be made.
strategic outcome (résultat stratégique)
A long-term and enduring benefit to Canadians that is linked to the organization's mandate, vision and core functions.
synthetic data (données synthétiques)
Stochastically generated data with analytical value geared towards data protection and disclosure control
target (cible)
A measurable performance or success level that an organization, program or initiative plans to achieve within a specified time period. Targets can be either quantitative or qualitative.
voted expenditures (dépenses votées)
Expenditures that Parliament approves annually through an Appropriation Act. The vote wording becomes the governing conditions under which these expenditures may be made.
zombie firms (entreprises zombies)
Firms that have been around for some time and have persistent difficulties generating enough income to make their interest payments—have become more prevalent across a number of advanced economies.

2020 Annual Survey of Service Industries: Motion Picture Theatres

Integrated Business Statistics Program (IBSP)

Reporting Guide

This guide is designed to assist you as you complete the 2020 Survey of Service Industries. If you need more information, please call the Statistics Canada Help Line at the number below.

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.

Statistics Canada will use information from this survey for statistical purposes.

Help Line: 1-800-972-9692

Table of contents

Business or organization and contact information
Reporting period information
Revenue
E-commerce
Expenses
Industry characteristics
Notification of intent to extract web data

Business or organization and contact information

This section verifies or requests basic identifying information of the business or organization such as legal name, operating name (if applicable), contact information of the designated contact person, current operational status, and main activity(ies).

  1. Legal name and Operating name

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

  1. Designated contact person

Verify or provide the requested contact information of the designated business or organization contact person. The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire. If different than the designated contact person, the contact information of the person completing the questionnaire can be indicated later in the questionnaire.

  1. Current operational status

Verify or provide the current operational status of the business or organization identified by the legal and operating name in question 1. If indicating the operational status of the business or organization is 'Not currently operational' then indicate an applicable reason and provide the requested information.

  1. Main activity

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply‑side or production‑oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production‑related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non‑marketed services, as well as organizations such as professional associations and unions and charitable or non‑profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational unit(s) targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for‑profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

If the current NAICS associated with this business or organizations is not correct, please provide a brief description of the main activity and provide any additional information as requested.

Reporting period information

Here are twelve common fiscal periods that fall within the targeted dates:

  • May 1, 2019 to April 30, 2020
  • June 1, 2019 to May 31, 2020
  • July 1, 2019to June 30, 2020
  • August 1, 2019 to July 31, 2020
  • September 1, 2019 to August 31, 2020
  • October 1, 2019 to September 30, 2020
  • November 1, 2019 to October 31, 2020
  • December 1, 2019 to November 30, 2020
  • January 1, 2020 to December 31, 2020
  • February 1, 2020 to January 31, 2021
  • March 1, 2020 to February 28, 2021
  • April 1, 2020 to March 31, 2021

Here are other examples of fiscal periods that fall within the required dates:

  • September 18, 2019 to September 15, 2020 (e.g., floating year‑end)
  • June 1, 2020 to December 31, 2020 (e.g., a newly opened business)

Revenue

  1. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include: Sales from Canadian locations (domestic and export sales); Transfers to other business units or a head office of your firm.

Exclude: Transfers into inventory and consignment sales; Federal, provincial and territorial sales taxes and excise duties and taxes; intercompany sales in consolidated financial statements.

  1. Rental and leasing

Include: Rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co‑tenancies and co‑ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

  1. Commissions

Include: Commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives, and travel agencies – compensation could also be reported under this item (for example, compensation for collecting sales tax).

  1. Subsidies (including grants, donations, fundraising and sponsorships)

Include: Non‑repayable grants, contributions and subsidies from all levels of government; Revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

  1. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Include: Revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

  1. Dividends

Include: Dividend income; Dividends from Canadian sources; Dividends from foreign sources; Patronage dividends.

Exclude: Equity income from investments in subsidiaries or affiliates.

  1. Interest

Include: Investment revenue; Interest from foreign sources; Interest from Canadian bonds and debentures; Interest from Canadian mortgage loans; Interest from other Canadian sources.

Exclude: Equity income from investments in subsidiaries or affiliates.

  1. Other revenue ‑ specify

Include: Amounts not included in questions (1) to (7).

  1. Total revenue

The sum of sub‑questions (1) to (8).

E‑commerce

Mobile app

Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps include Apple's App Store, Google Play or Blackberry App World).

Company website

Include sales through a browser‑based website where your organization maintains control of the content.

Third‑party website

Include sales through a browser‑based website where a third‑party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia, Etsy).

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

Expenses

  1. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.

Include: Cost of raw materials and/or goods purchased for resale – net of discounts earned on purchases; Freight in and duty.

Exclude all costs associated with: salaries, wages, benefits, commissions and subcontracts from question 1. These values should be included in question 2 and 3 below.

  1. Employment costs and expenses
  1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.

Include: Vacation pay; Bonuses (including profit sharing); Employee commissions; Taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays); Severance pay.

Exclude: All payments and expenses associated with casual labour and outside contract workers (report these amounts at sub‑question (3) ‑ Subcontracts).

  1. Employee benefits

Include contributions to: Health plans; Insurance plans; Employment insurance; Pension plans; Workers' compensation; Association dues; Contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans; Contributions to provincial and territorial health and education payroll taxes.

  1. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in‑house.

Include: Hired casual labour and outside contract workers; Custom work and contract work; Subcontract and outside labour; Hired labour.

  1. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

  1. Professional and business fees

Include: Legal services; Accounting and auditing fees; Consulting fees; Education and training fees; Appraisal fees; Management and administration fees; Property management fees; Information technology (IT) consulting and service fees (purchased); Architectural fees; Engineering fees; Scientific and technical service fees; Other consulting fees (management, technical and scientific); Veterinary fees; Fees for human health services; Payroll preparation fees; All other professional and business service fees.

Exclude: Service fees paid to Head Office (report at sub‑question (21) ‑ All other costs and expenses).

  1. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include: Diesel, fuel wood, natural gas, oil and propane; Sewage.

Exclude: Energy expenses covered in your rental and leasing contracts; Telephone, Internet and other telecommunication (report at sub‑question (8) ‑ Telephone, Internet and other telecommunication); Vehicle fuel (report at sub‑question (21) ‑ All other costs and expenses).

  1. Office and computer related expenses

Include: Office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines; Postage and courier (used in the day to day office business activity); Computer and peripherals upgrade expenses; Data processing.

Exclude: Telephone, Internet and other telecommunication expenses (report this amount at sub‑question (8) ‑ Telephone, Internet and other telecommunications).

  1. Telephone, Internet and other telecommunication

Include: Internet; Telephone and telecommunication; Cellular telephone; Fax machine; Pager.

  1. Business taxes, licenses and permits

Include: Property taxes paid directly and property transfer taxes; Vehicle license fees; Beverage taxes and business taxes; Trade license fees; Membership fees and professional license fees; Provincial capital tax.

  1. Royalties, franchise fees and memberships

Include: Amounts paid to holders of patents, copyrights, performing rights and trademarks; Gross overriding royalty expenses and direct royalty costs; Resident and non‑resident royalty expenses; Franchise fees.

Exclude: Crown royalties

  1. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include: Crown royalties; Crown leases and rentals; Oil sand leases; Stumpage fees.

  1. Rental and leasing

Include: Lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses; Motor vehicle rental and leasing expenses; Studio lighting and scaffolding; Machinery and equipment rental expenses; Storage expenses; Road and construction equipment rental; Fuel and other utility costs covered in your rental and leasing contracts.

  1. Repair and maintenance

Include: Buildings and structures; Machinery and equipment; Security equipment; Vehicles; Costs related to materials, parts and external labour associated with these expenses; Janitorial and cleaning services and garbage removal.

  1. Amortization and depreciation

Include: Direct cost depreciation of tangible assets and amortization of leasehold improvements; Amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

  1. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include: Professional and other liability insurance; Motor vehicle and property insurance; Executive life insurance; Bonding, business interruption insurance and fire insurance.

  1. Advertising, marketing, promotion, meals and entertainment

Include: Newspaper advertising and media expenses; Catalogues, presentations and displays; Tickets for theatre, concerts and sporting events for business promotion; Fundraising expenses; Meals, entertainment and hospitality purchases for clients.

  1. Travel, meetings and conventions

Include: Travel expenses; Meeting and convention expenses, seminars; Passenger transportation (e.g., airfare, bus, train, etc.); Accommodations; Travel allowance and meals while travelling; Other travel expenses.

  1. Financial services

Include: Explicit service charges for financial services; Credit and debit card commissions and charges; Collection expenses and transfer fees; Registrar and transfer agent fees; Security and exchange commission fees; Other financial service fees.

Exclude: Interest expenses (report at sub‑question (19) ‑ Interest expense).

  1. Interest expense

Report the cost of servicing your company's debt.

Include: Interest; Bank charges; Finance charges; Interest payments on capital leases; Amortization of bond discounts; Interest on short‑term and long‑term debt, mortgages, bonds and debentures.

  1. Other non‑production‑related costs and expenses

Include: Charitable donations and political contributions; Bad Debt expense; Loan losses; Provisions for loan losses (minus Bad debt recoveries); Inventory adjustments

  1. All other costs and expenses (including intracompany expenses)

Include: Production costs; Pipeline operations, drilling, site restoration; Gross overriding royalty; Other producing property rentals; Well operating, fuel and equipment; Other lease rentals; Other direct costs; Equipment hire and operation; Log yard expense, forestry costs, logging road costs; Freight in and duty; Overhead expenses allocated to costs of sales; Other expenses; Cash over/short (negative expense); Reimbursement of parent company expense; Warranty expense; Recruiting expenses; General and administrative expenses; Interdivisional expenses; Interfund transfer (minus expense recoveries); Exploration and Development (including prospect/geological, well abandonment & dry holes, exploration expenses, development expenses); Amounts not included in sub‑questions (1) to (20) above.

  1. Total expenses

(sum of questions 1 to 21)

Industry characteristics

1 c. Total admission receipts

Please report revenue from admissions.

1 d. Advertising revenue

Please report revenue earned from business promotion activities.

Include:

  • on-screen advertising of products
  • distribution of sample products and newspapers,
  • display of posters in the lobby,
  • revenue from government advertising (e.g., military recruiting or anti-smoking messages)
  • revenue received from selling advertising for smaller theatre chains.

3. Amusement taxes collected

Please report the total amount of amusement taxes (municipal, provincial, territorial, etc.) collected by you on admissions.

4 f. Total number of seats in theatre

Include: the total number of seats in all auditoriums of the theatre or hall.

Notification of intent to extract web data

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from business websites. As a result, we may visit the website for this business to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on businesses, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

For more information regarding Statistics Canada's web scraping initiative, please visit About us.

To learn more about Statistics Canada's transparency and accountability, please visit Transparency and accountability.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@statcan.gc.ca. Additional information about this survey can be found by selecting the following link:

Consult the reporting guide at Integrated Business Statistics Program (IBSP) for further information.