Supplementary Data on Budget 2012 Implementation

Supplementary Data on Budget 2012 Implementation
Savings by Program Activity Planned Savings (in '000s)
Program Activity 2012-2013 2013-2014 2014-2015 2015-2016 2016-2017 Ongoing
List by Program Activity in thousands of dollars
1. Economics Statistics 5,666 10,980 16,894 16,894 16,894 16,894
2. Social Statistics 1,805 4,431 10,295 10,295 10,295 10,295
3. Census, Demography and Aboriginal Statistics 152 314 817 817 817 817
4. Internal Services 720 2,585 5,860 5,860 5,860 5,860
Total for Statistics Canada 8,343 18,310 33,866 33,866 33,866 33,866

Monthly Retail Trade Survey (MRTS) Data Quality Statement

Objectives, uses and users
Concepts, variables and classifications
Coverage and frames
Sampling
Questionnaire design
Response and nonresponse
Data collection and capture operations
Editing
Imputation
Estimation
Revisions and seasonal adjustment
Data quality evaluation
Disclosure control

1. Objectives, uses and users

1.1. Objective

The Monthly Retail Trade Survey (MRTS) provides information on the performance of the retail trade sector on a monthly basis, and when combined with other statistics, represents an important indicator of the state of the Canadian economy.

1.2. Uses

The estimates provide a measure of the health and performance of the retail trade sector. Information collected is used to estimate level and monthly trend for retail sales. At the end of each year, the estimates provide a preliminary look at annual retail sales and performance.

1.3. Users

A variety of organizations, sector associations, and levels of government make use of the information. Retailers rely on the survey results to compare their performance against similar types of businesses, as well as for marketing purposes. Retail associations are able to monitor industry performance and promote their retail industries. Investors can monitor industry growth, which can result in better access to investment capital by retailers. Governments are able to understand the role of retailers in the economy, which aids in the development of policies and tax incentives. As an important industry in the Canadian economy, governments are able to better determine the overall health of the economy through the use of the estimates in the calculation of the nation’s Gross Domestic Product (GDP).

2. Concepts, variables and classifications

2.1. Concepts

The retail trade sector comprises establishments primarily engaged in retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise.

The retailing process is the final step in the distribution of merchandise; retailers are therefore organized to sell merchandise in small quantities to the general public. This sector comprises two main types of retailers, that is, store and non-store retailers. The MRTS covers only store retailers. Their main characteristics are described below. Store retailers operate fixed point-of-sale locations, located and designed to attract a high volume of walk-in customers. In general, retail stores have extensive displays of merchandise and use mass-media advertising to attract customers. They typically sell merchandise to the general public for personal or household consumption, but some also serve business and institutional clients. These include establishments such as office supplies stores, computer and software stores, gasoline stations, building material dealers, plumbing supplies stores and electrical supplies stores.

In addition to selling merchandise, some types of store retailers are also engaged in the provision of after-sales services, such as repair and installation. For example, new automobile dealers, electronic and appliance stores and musical instrument and supplies stores often provide repair services, while floor covering stores and window treatment stores often provide installation services. As a general rule, establishments engaged in retailing merchandise and providing after sales services are classified in this sector. Catalogue sales showrooms, gasoline service stations, and mobile home dealers are treated as store retailers.

2.2. Variables

Sales are defined as the sales of all goods purchased for resale, net of returns and discounts. This includes commission revenue and fees earned from selling goods and services on account of others, such as selling lottery tickets, bus tickets, and phone cards. It also includes parts and labour revenue from repair and maintenance; revenue from rental and leasing of goods and equipment; revenues from services, including food services; sales of goods manufactured as a secondary activity; and the proprietor’s withdrawals, at retail, of goods for personal use. Other revenue from rental of real estate, placement fees, operating subsidies, grants, royalties and franchise fees are excluded.

Trading Location is the physical location(s) in which business activity is conducted in each province and territory, and for which sales are credited or recognized in the financial records of the company. For retailers, this would normally be a store.

Constant Dollars: The value of retail trade is measured in two ways; including the effects of price change on sales and net of the effects of price change. The first measure is referred to as retail trade in current dollars and the latter as retail trade in constant dollars. The method of calculating the current dollar estimate is to aggregate the weighted value of sales for all retail outlets. The method of calculating the constant dollar estimate is to first adjust the sales values to a base year, using the Consumer Price Index, and then sum up the resulting values.

2.3. Classification

The Monthly Retail Trade Survey is based on the definition of retail trade under the NAICS (North American Industry Classification System). NAICS is the agreed upon common framework for the production of comparable statistics by the statistical agencies of Canada, Mexico and the United States. The agreement defines the boundaries of twenty sectors. NAICS is based on a production-oriented, or supply based conceptual framework in that establishments are groups into industries according to similarity in production processes used to produce goods and services.

Estimates appear for 21 industries based on special aggregations of the 2007 North American Industry Classification System (NAICS) industries. The 21 industries are further aggregated to 11 sub-sectors.

Geographically, sales estimates are produced for Canada and each province and territory.

3. Coverage and frames

Statistics Canada’s Business Register ( BR) provides the frame for the Monthly Retail Trade Survey. The BR is a structured list of businesses engaged in the production of goods and services in Canada. It is a centrally maintained database containing detailed descriptions of most business entities operating within Canada. The BR includes all incorporated businesses, with or without employees. For unincorporated businesses, the BR includes all employers with businesses, and businesses with no employees with annual sales that have a Goods and Services Tax (GST) or annual revenue that declares individual taxes.  annual sales greater than $30,000 that have a Goods and Services Tax (GST) account (the BR does not include unincorporated businesses with no employees and with annual sales less than $30,000).

The businesses on the BR are represented by a hierarchical structure with four levels, with the statistical enterprise at the top, followed by the statistical company, the statistical establishment and the statistical location. An enterprise can be linked to one or more statistical companies, a statistical company can be linked to one or more statistical establishments, and a statistical establishment to one or more statistical locations.

The target population for the MRTS consists of all statistical establishments on the BR that are classified to the retail sector using the North American Industry Classification System (NAICS) (approximately 200,000 establishments). The NAICS code range for the retail sector is 441100 to 453999. A statistical establishment is the production entity or the smallest grouping of production entities which: produces a homogeneous set of goods or services; does not cross provincial boundaries; and provides data on the value of output, together with the cost of principal intermediate inputs used, along with the cost and quantity of labour used to produce the output. The production entity is the physical unit where the business operations are carried out. It must have a civic address and dedicated labour.

The exclusions to the target population are ancillary establishments (producers of services in support of the activity of producing goods and services for the market of more than one establishment within the enterprise, and serves as a cost centre or a discretionary expense centre for which data on all its costs including labour and depreciation can be reported by the business), future establishments, establishments with a missing or a zero gross business income (GBI) value on the BR and establishments in the following non-covered NAICS:

  • 4541 (electronic shopping and mail-order houses)
  • 4542 (vending machine operators)
  • 45431 (fuel dealers)
  • 45439 (other direct selling establishments)

4. Sampling

The MRTS sample consists of 10,000 groups of establishments (clusters) classified to the Retail Trade sector selected from the Statistics Canada Business Register. A cluster of establishments is defined as all establishments belonging to a statistical enterprise that are in the same industrial group and geographical region. The MRTS uses a stratified design with simple random sample selection in each stratum. The stratification is done by industry groups (the mainly, but not only four digit level NAICS), and the geographical regions consisting of the provinces and territories, as well as three provincial sub-regions. We further stratify the population by size.

The size measure is created using a combination of independent survey data and three administrative variables: the annual profiled revenue, the GST sales expressed on an annual basis, and the declared tax revenue (T1 or T2). The size strata consist of one take-all (census), at most, two take-some (partially sampled) strata, and one take-none (non-sampled) stratum. Take-none strata serve to reduce respondent burden by excluding the smaller businesses from the surveyed population. These businesses should represent at most ten percent of total sales. Instead of sending questionnaires to these businesses, the estimates are produced through the use of administrative data.

The sample was allocated optimally in order to reach target coefficients of variation at the national, provincial/territorial, industrial, and industrial groups by province/territory levels. The sample was also inflated to compensate for dead, non-responding, and misclassified units.

MRTS is a repeated survey with maximisation of monthly sample overlap. The sample is kept month after month, and every month new units are added (births) to the sample.  MRTS births, i.e., new clusters of establishment(s), are identified every month via the BR’s latest universe. They are stratified according to the same criteria as the initial population. A sample of these births is selected according to the sampling fraction of the stratum to which they belong and is added to the monthly sample. Deaths occur on a monthly basis. A death can be a cluster of establishment(s) that have ceased their activities (out-of-business) or whose major activities are no longer in retail trade (out-of-scope). The status of these businesses is updated on the BR using administrative sources and survey feedback, including feedback from the MRTS. Methods to treat dead units and misclassified units are part of the sample and population update procedures.

5. Questionnaire design

The Monthly Retail Trade Survey incorporates the following sub-surveys:

Monthly Retail Trade Survey - R8

Monthly Retail Trade Survey (with inventories) – R8

Survey of Sales and Inventories of Alcoholic Beverages

The questionnaires collect monthly data on retail sales and the number of trading locations by province or territory and inventories of goods owned and intended for resale from a sample of retailers. The items on the questionnaires have remained unchanged for several years. For the 2004 redesign, the general questionnaires were subject to cosmetic changes only. The questionnaire for Sales and Inventories of Alcoholic Beverages underwent more extensive changes. The modifications were discussed with stakeholders and the respondents were given an opportunity to comment before the new questionnaire was finalized. If further changes are needed to any of the questionnaires, proposed changes would go through a review committee and a field test with respondents and data users to ensure its relevancy.

6. Response and nonresponse

6.1. Response and non-response

Despite the best efforts of survey managers and operations staff to maximize response in the MRTS, some non-response will occur. For statistical establishments to be classified as responding, the degree of partial response (where an accurate response is obtained for only some of the questions asked a respondent) must meet a minimum threshold level below which the response would be rejected and considered a unit nonresponse.  In such an instance, the business is classified as not having responded at all.

Non-response has two effects on data: first it introduces bias in estimates when nonrespondents differ from respondents in the characteristics measured; and second, it contributes to an increase in the sampling variance of estimates because the effective sample size is reduced from that originally sought.

The degree to which efforts are made to get a response from a non-respondent is based on budget and time constraints, its impact on the overall quality and the risk of nonresponse bias.

The main method to reduce the impact of non-response at sampling is to inflate the sample size through the use of over-sampling rates that have been determined from similar surveys.

Besides the methods to reduce the impact of non-response at sampling and collection, the non-responses to the survey that do occur are treated through imputation. In order to measure the amount of non-response that occurs each month, various response rates are calculated. For a given reference month, the estimation process is run at least twice (a preliminary and a revised run). Between each run, respondent data can be identified as unusable and imputed values can be corrected through respondent data. As a consequence, response rates are computed following each run of the estimation process.

For the MRTS, two types of rates are calculated (un-weighted and weighted). In order to assess the efficiency of the collection process, un-weighted response rates are calculated. Weighted rates, using the estimation weight and the value for the variable of interest, assess the quality of estimation. Within each of these types of rates, there are distinct rates for units that are surveyed and for units that are only modeled from administrative data that has been extracted from GST files.

To get a better picture of the success of the collection process, two un-weighted rates called the ‘collection results rate’ and the ‘extraction results rate’ are computed. They are computed by dividing the number of respondents by the number of units that we tried to contact or tried to receive extracted data for them. Non-monthly reporters (respondents with special reporting arrangements where they do not report every month but for whom actual data is available in subsequent revisions) are excluded from both the numerator and denominator for the months where no contact is performed.

In summary, the various response rates are calculated as follows:

Weighted rates:

Survey Response rate (estimation) =
Sum of weighted sales of units with response status i / Sum of survey weighted sales

where i = units that have either reported data that will be used in estimation or are converted refusals, or have reported data that has not yet been resolved for estimation.

Admin Response rate (estimation) =
Sum of weighted sales of units with response status ii / Sum of administrative weighted sales

where ii = units that have data that was extracted from administrative files and are usable for estimation.

Total Response rate (estimation) =
Sum of weighted sales of units with response status i or response status ii / Sum of all weighted sales

Un-weighted rates:

Survey Response rate (collection) =
Number of questionnaires with response status iii/ Number of questionnaires with response status iv

where iii = units that have either reported data (unresolved, used or not used for estimation) or are converted refusals.

where iv = all of the above plus units that have refused to respond, units that were not contacted and other types of non-respondent units.

Admin Response rate (extraction) =
Number of questionnaires with response status vi/ Number of questionnaires with response status vii

where vi = in-scope units that have data (either usable or non-usable) that was extracted from administrative files

where vii = all of the above plus units that have refused to report to the administrative data source, units that were not contacted and other types of non-respondent units.

(% of questionnaire collected over all in-scope questionnaires)

Collection Results Rate =
Number of questionnaires with response status iii / Number of questionnaires with response status viii

where iii = same as iii defined above

where viii = same as iv except for the exclusion of units that were contacted because their response is unavailable for a particular month since they are non-monthly reporters.

Extraction Results Rate =
Number of questionnaires with response status ix / Number of questionnaires with response status vii

where ix = same as vi with the addition of extracted units that have been imputed or were out of scope

where vii = same as vii defined above

(% of questionnaires collected over all questionnaire in-scope we tried to collect)

All the above weighted and un-weighted rates are provided at the industrial group, geography and size group level or for any combination of these levels.

Use of Administrative Data

Managing response burden is an ongoing challenge for Statistics Canada. In an attempt to alleviate response burden and survey costs, especially for smaller businesses, the MRTS has reduced the number of simple establishments in the sample that are surveyed directly and instead derives sales data for these establishments from Goods and Service Tax (GST) files using a statistical model. The model accounts for differences between sales and revenue (reported for GST purposes) as well as for the time lag between the survey reference period and the reference period of the GST file.

For more information on the methodology used for modeling sales from administrative data sources, refer to ‘Monthly Retail Trade Survey: Use of Administrative Data’ under ‘Documentation’ of the IMDB.

Table 1 contains the weighted response rates for all industry groups as well as for total retail trade for each province and territory. For more detailed weighted response rates, please contact the Marketing and Dissemination Section at (613) 951-3549, toll free: 1-877-421-3067 or by e-mail at retailinfo@statcan.

6.2. Methods used to reduce non-response at collection

Significant effort is spent trying to minimize non-response during collection. Methods used, among others, are interviewer techniques such as probing and persuasion, repeated re-scheduling and call-backs to obtain the information, and procedures dealing with how to handle non-compliant (refusal) respondents.

If data are unavailable at the time of collection, a respondent's best estimates are also accepted, and are subsequently revised once the actual data become available.

To minimize total non-response for all variables, partial responses are accepted. In addition, questionnaires are customized for the collection of certain variables, such as inventory, so that collection is timed for those months when the data are available.

Finally, to build trust and rapport between the interviewers and respondents, cases are generally assigned to the same interviewer each month. This action establishes a personal relationship between interviewer and respondent, and builds respondent trust.

7. Data collection and capture operations

Collection of the data is performed by Statistics Canada’s Regional Offices.

Table 1
Weighted response rates by NAICS, for all provinces/territories: August 2012
Table summary
This table displays the results of table 1 weighted response rates by NAICS, for all provinces/territories: August 2012. The information is grouped by NAICS - Canada (appearing as row headers), Weighted Response Rates, Total, Survey, and Administrative (appearing as column headers).
  Weighted Response Rates
Total Survey Administrative
NAICS - Canada
Motor Vehicle and Parts Dealers 92.1 92.8 68.6
Automobile Dealers 93.5 93.8 68.9
New Car Dealers1 94.9 94.9  
Used Car Dealers 71.5 72.1 68.9
Other Motor Vehicle Dealers 78.7 80.1 72.7
Automotive Parts, Accessories and Tire Stores 86.5 90.5 61.4
Furniture and Home Furnishings Stores 88 91.9 53.4
Furniture Stores 91.8 93.9 54.7
Home Furnishings Stores 81.3 87.9 52.7
Electronics and Appliance Stores 88.8 90 46.2
Building Material and Garden Equipment Dealers 89.2 93.5 56.6
Food and Beverage Stores 82 87.8 15.4
Grocery Stores 84.1 91.2 11.7
Grocery (except Convenience) Stores 86.3 93.3 9.8
Convenience Stores 56.3 62.8 23.6
Specialty Food Stores 68.3 79.4 30.5
Beer, Wine and Liquor Stores 77.4 77.5 61.9
Health and Personal Care Stores 89.4 90.9 69
Gasoline Stations 83.9 85.1 64.6
Clothing and Clothing Accessories Stores 89.2 90.7 43.9
Clothing Stores 90.9 92.5 43.5
Shoe Stores 85.8 86.8 10.6
Jewellery, Luggage and Leather Goods Stores 80.3 82.5 52.4
Sporting Goods, Hobby, Book and Music Stores 86.3 92.8 30.9
General Merchandise Stores 99.2 99.3 86.5
Department Stores 100 100  
Other general merchadise stores 98.6 98.8 86.5
Miscellaneous Store Retailers 82.6 88.7 27.2
Total 88.6 91.2 44.7
Regions
Newfoundland and Labrador 91.1 92.8 44
Prince Edward Island 90.8 91.9 10
Nova Scotia 93.6 95.8 48.8
New Brunswick 84.7 86.6 60.6
Québec 88.7 93.2 35.6
Ontario 91.4 93.9 46.4
Manitoba 88.2 88.7 65.3
Saskatchewan 87.9 89.8 49
Alberta 86.8 88.4 56.4
British Columbia 82.8 85 43
Yukon Territory 86.6 86.6  
Northwest Territories 87.3 87.3  
Nunavut 70.8 70.8  
1 There are no administrative records used in new car dealers

Weighted Response Rates

Respondents are sent a questionnaire or are contacted by telephone to obtain their sales and inventory values, as well as to confirm the opening or closing of business trading locations. Collection of the data begins approximately 7 working days after the end of the reference month and continues for the duration of that month.

New entrants to the survey are introduced to the survey via an introductory letter that informs the respondent that a representative of Statistics Canada will be calling. This call is to introduce the respondent to the survey, confirm the respondent's business activity, establish and begin data collection, as well as to answer any questions that the respondent may have.

8. Editing

Data editing is the application of checks to detect missing, invalid or inconsistent entries or to point to data records that are potentially in error. In the survey process for the MRTS, data editing is done at two different time periods.

First of all, editing is done during data collection. Once data are collected via the telephone, or via the receipt of completed mail-in questionnaires, the data are captured using customized data capture applications. All data are subjected to data editing. Edits during data collection are referred to as field edits and generally consist of validity and some simple consistency edits. They are used to detect mistakes made during the interview by the respondent or the interviewer and to identify missing information during collection in order to reduce the need for follow-up later on. Another purpose of the field edits is to clean up responses. In the MRTS, the current month’s responses are edited against the respondent’s previous month’s responses and/or the previous year’s responses for the current month. Field edits are also used to identify problems with data collection procedures and the design of the questionnaire, as well as the need for more interviewer training.

Follow-up with respondents occurs to validate potential erroneous data following any failed preliminary edit check of the data. Once validated, the collected data is regularly transmitted to the head office in Ottawa.

Secondly, editing known as statistical editing is also done after data collection and this is more empirical in nature. Statistical editing is run prior to imputation in order to identify the data that will be used as a basis to impute non-respondents. Large outliers that could disrupt a monthly trend are excluded from trend calculations by the statistical edits. It should be noted that adjustments are not made at this stage to correct the reported outliers.

The first step in the statistical editing is to identify which responses will be subjected to the statistical edit rules. Reported data for the current reference month will go through various edit checks.

The first set of edit checks is based on the Hidiriglou-Berthelot method whereby a ratio of the respondent’s current month data over historical (last month, same month last year) or auxiliary data is analyzed. When the respondent’s ratio differs significantly from ratios of respondents who are similar in terms of industry and/or geography group, the response is deemed an outlier.

The second set of edits consists of an edit known as the share of market edit. With this method, one is able to edit all respondents, even those where historical and auxiliary data is unavailable. The method relies on current month data only. Therefore, within a group of respondents, that are similar in terms of industrial group and/or geography, if the weighted contribution of a respondent to the group’s total is too large, it will be flagged as an outlier.

For edit checks based on the Hidiriglou-Berthelot method, data that are flagged as an outlier will not be included in the imputation models (those based on ratios). Also, data that are flagged as outliers in the share of market edit will not be included in the imputation models where means and medians are calculated to impute for responses that have no historical responses.

In conjunction with the statistical editing after data collection of reported data, there is also error detection done on the extracted GST data. Modeled data based on the GST are also subject to an extensive series of processing steps which thoroughly verify each record that is the basis for the model as well as the record being modeled. Edits are performed at a more aggregate level (industry by geography level) to detect records which deviate from the expected range, either by exhibiting large month-to-month change, or differing significantly from the remaining units. All data which fail these edits are subject to manual inspection and possible corrective action.

9. Imputation

Imputation in the MRTS is the process used to assign replacement values for missing data. This is done by assigning values when they are missing on the record being edited to ensure that estimates are of high quality and that a plausible, internal consistency is created. Due to concerns of response burden, cost and timeliness, it is generally impossible to do all follow-ups with the respondents in order to resolve missing responses. Since it is desirable to produce a complete and consistent microdata file, imputation is used to handle the remaining missing cases.

In the MRTS, imputation is based on historical data or administrative data (GST sales). The appropriate method is selected according to a strategy that is based on whether historical data is available, auxiliary data is available and/or which reference month is being processed.

There are three types of historical imputation methods. The first type is a general trend that uses one historical data source (previous month, data from next month or data from same month previous year). The second type is a regression model where data from previous month and same month previous year are used simultaneously. The third type uses the historical data as a direct replacement value for a non-respondent. Depending upon the particular reference month, there is an order of preference that exists so that top quality imputation can result. The historical imputation method that was labelled as the third type above is always the last option in the order for each reference month.

The imputation methods using administrative data are automatically selected when historical information is unavailable for a non-respondent. The administrative data source (annual GST sales) is the basis of these methods. The annual GST sales are used for two types of methods. One is a general trend that will be used for simple structure, e.g. enterprises with only one establishment, and a second type is called median-average that is used for units with a more complex structure.

10. Estimation

Estimation is a process that approximates unknown population parameters using only part of the population that is included in a sample. Inferences about these unknown parameters are then made, using the sample data and associated survey design. This stage uses Statistics Canada's Generalized Estimation System (GES).

For retail sales, the population is divided into a survey portion (take-all and take-some strata) and a non-survey portion (take-none stratum). From the sample that is drawn from the survey portion, an estimate for the population is determined through the use of a Horvitz-Thompson estimator where responses for sales are weighted by using the inverses of the inclusion probabilities of the sampled units. Such weights (called sampling weights) can be interpreted as the number of times that each sampled unit should be replicated to represent the entire population. The calculated weighted sales values are summed by domain, to produce the total sales estimates by each industrial group / geographic area combination. A domain is defined as the most recent classification values available from the BR for the unit and the survey reference period. These domains may differ from the original sampling strata because units may have changed size, industry or location. Changes in classification are reflected immediately in the estimates and do not accumulate over time. For the non-survey portion, the sales are estimated with statistical models using monthly GST sales.

For more information on the methodology for modeling sales from administrative data sources which also contributes to the estimates of the survey portion, refer to ‘Monthly Retail Survey: Use of Administrative Data’ under ‘Documentation’ of the IMDB.

The measure of precision used for the MRTS to evaluate the quality of a population parameter estimate and to obtain valid inferences is the variance. The variance from the survey portion is derived directly from a stratified simple random sample without replacement.

Sample estimates may differ from the expected value of the estimates. However, since the estimate is based on a probability sample, the variability of the sample estimate with respect to its expected value can be measured. The variance of an estimate is a measure of the precision of the sample estimate and is defined as the average, over all possible samples, of the squared difference of the estimate from its expected value.

11. Revisions and seasonal adjustment

Revisions in the raw data are required to correct known non-sampling errors. These normally include replacing imputed data with reported data, corrections to previously reported data, and estimates for new births that were not known at the time of the original estimates. Raw data are revised, on a monthly basis, for the month immediately prior to the current reference month being published. That is, when data for December are being published for the first time, there will also be revisions, if necessary, to the raw data for November. In addition, revisions are made once a year, with the initial release of the February data, for all months in the previous year. The purpose is to correct any significant problems that have been found that apply for an extended period. The actual period of revision depends on the nature of the problem identified, but rarely exceeds three years. Time series contain the elements essential to the description, explanation and forecasting of the behaviour of an economic phenomenon: "They are statistical records of the evolution of economic processes through time."1 Economic time series such as the Monthly Retail Trade Survey can be broken down into five main components: the trend-cycle, seasonality, the trading-day effect, the Easter holiday effect and the irregular component.

The trend represents the long-term change in the series, whereas the cycle represents a smooth, quasi-periodical movement about the trend, showing a succession of growth and decline phases (e.g., the business cycle). These two components—the trend and the cycle—are estimated together, and the trend-cycle reflects the fundamental evolution of the series. The other components reflect short-term transient movements.

The seasonal component represents sub-annual, monthly or quarterly fluctuations that recur more or less regularly from one year to the next. Seasonal variations are caused by the direct and indirect effects of the climatic seasons and institutional factors (attributable to social conventions or administrative rules; e.g., Christmas).

The trading-day component originates from the fact that the relative importance of the days varies systematically within the week and that the number of each day of the week in a given month varies from year to year. This effect is present when activity varies with the day of the week. For instance, Sunday is typically less active than the other days, and the number of Sundays, Mondays, etc., in a given month changes from year to year.

The Easter holiday effect is the variation due to the shift of part of April’s activity to March when Easter falls in March rather than April.

Lastly, the irregular component includes all other more or less erratic fluctuations not taken into account in the preceding components. It is a residual that includes errors of measurement on the 1. A Note on the Seasonal adjustment of Economic Time Series», Canadian Statistical Review, August 1974.  A variable itself as well as unusual events (e.g., strikes, drought, floods, major power blackout or other unexpected events causing variations in respondents’ activities).

Thus, the latter four components—seasonal, irregular, trading-day and Easter holiday effect—all conceal the fundamental trend-cycle component of the series. Seasonal adjustment (correction of seasonal variation) consists in removing the seasonal, trading-day and Easter holiday effect components from the series, and it thus helps reveal the trend-cycle. While seasonal adjustment permits a better understanding of the underlying trend-cycle of a series, the seasonally adjusted series still contains an irregular component. Slight month-to-month variations in the seasonally adjusted series may be simple irregular movements. To get a better idea of the underlying trend, users should examine several months of the seasonally adjusted series.

Since April 2008, Monthly Retail Trade Survey data are seasonally adjusted using the X-12- ARIMA2 software. The technique that is used essentially consists of first correcting the initial series for all sorts of undesirable effects, such as the trading-day and the Easter holiday effects, by a module called regARIMA. These effects are estimated using regression models with ARIMA errors (auto-regressive integrated moving average models). The series can also be extrapolated for at least one year by using the model. Subsequently, the raw series—pre-adjusted and extrapolated if applicable— is seasonally adjusted by the X-11 method.

The X-11 method is used for analysing monthly and quarterly series. It is based on an iterative principle applied in estimating the different components, with estimation being done at each stage using adequate moving averages3. The moving averages used to estimate the main components—the trend and seasonality—are primarily smoothing tools designed to eliminate an undesirable component from the series. Since moving averages react poorly to the presence of atypical values, the X-11 method includes a tool for detecting and correcting atypical points. This tool is used to clean up the series during the seasonal adjustment. Outlying data points can also be detected and corrected in advance, within the regARIMA module.

Lastly, the annual totals of the seasonally adjusted series are forced to the annual totals of the original series.

Unfortunately, seasonal adjustment removes the sub-annual additivity of a system of series; small discrepancies can be observed between the sum of seasonally adjusted series and the direct seasonal adjustment of their total. To insure or restore additivity in a system of series, a reconciliation process is applied or indirect seasonal adjustment is used, i.e. the seasonal adjustment of a total is derived by the summation of the individually seasonally adjusted series.

12. Data quality evaluation

The methodology of this survey has been designed to control errors and to reduce their potential effects on estimates. However, the survey results remain subject to errors, of which sampling error is only one component of the total survey error. Sampling error results when observations are made only on a sample and not on the entire population. All other errors arising from the various phases of a survey are referred to as nonsampling errors. For example, these types of errors can occur when a respondent provides incorrect information or does not answer certain questions; when a unit in the target population is omitted or covered more than once; when GST data for records being modeled for a particular month are not representative of the actual record for various reasons; when a unit that is out of scope for the survey is included by mistake or when errors occur in data processing, such as coding or capture errors.

Prior to publication, combined survey results are analyzed for comparability; in general, this includes a detailed review of individual responses (especially for large businesses), general economic conditions and historical trends.

A common measure of data quality for surveys is the coefficient of variation (CV). The coefficient of variation, defined as the standard error divided by the sample estimate, is a measure of precision in relative terms. Since the coefficient of variation is calculated from responses of individual units, it also measures some non-sampling errors.

The formula used to calculate coefficients of variation (CV) as percentages is:

CV (X) = S(X) * 100% / X
where X denotes the estimate and S(X) denotes the standard error of X.

Confidence intervals can be constructed around the estimates using the estimate and the CV. Thus, for our sample, it is possible to state with a given level of confidence that the expected value will fall within the confidence interval constructed around the estimate. For example, if an estimate of $12,000,000 has a CV of 2%, the standard error will be $240,000 (the estimate multiplied by the CV). It can be stated with 68% confidence that the expected values will fall within the interval whose length equals the standard deviation about the estimate, i.e. between $11,760,000 and $12,240,000.

Alternatively, it can be stated with 95% confidence that the expected value will fall within the interval whose length equals two standard deviations about the estimate, i.e. between $11,520,000 and $12,480,000.

Finally, due to the small contribution of the non-survey portion to the total estimates, bias in the non-survey portion has a negligible impact on the CVs. Therefore, the CV from the survey portion is used for the total estimate that is the summation of estimates from the surveyed and non-surveyed portions.

13. Disclosure control

Statistics Canada is prohibited by law from releasing any data which would divulge information obtained under the Statistics Act that relates to any identifiable person, business or organization without the prior knowledge or the consent in writing of that person, business or organization. Various confidentiality rules are applied to all data that are released or published to prevent the publication or disclosure of any information deemed confidential. If necessary, data are suppressed to prevent direct or residual disclosure of identifiable data.

Confidentiality analysis includes the detection of possible "direct disclosure", which occurs when the value in a tabulation cell is composed of a few respondents or when the cell is dominated by a few companies.

 

Statistics Canada - Producer Prices Division

2010/2011

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry.  For the purpose of this survey, ‘Informatics Professional Services’ covers the following types of businesses: Software publishers; Data processing; Hosting and related services; Computer systems and related services; Internet publishing and broadcasting, and Web search.

Confidentiality

Your answers are confidential

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive. 

Fax or other electronic transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during  facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-877-604-7828 between 8:00am and 23:00pm Mountain Time or mail to:  Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6.

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software, all formats, Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing;

B. Business Activities

We have selected one business activity for your company:

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients’ computer and data processing facilities; providing advice in the field of information technologies; and otherprofessional and technical computer-related services.

Was your company engaged in the business activity in 2011 that is identified above?

  • Yes Please go to Section C and complete the questionnaire.
  • No If no, please select one of the business activities below that best represents your business and complete the questionnaire.

Note: Only if you did not perform the pre-selected activity at all in 2011, then please select the activity that represents your main business activity.

Descriptions and examples of the business activities are given in section A. For more details of the business activities please refer to the reporting guide included with this questionnaire.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2010 and 2011

2010:

  • Fiscal year end date (year/month/day):
  • Number of months:

2011:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2010 and 2011 from all provinces. Please report in Canadian dollars for your company’s Canadian operations. Please see Section A. Descriptions of Business Activities for the details of each activity.

If your company operates in  more than one location  then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.

Business Activity

Software Publishing:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Data Processing, Hosting and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Internet Publishing, Broadcasting and Web Search Portals:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Computer Systems Design and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Other :

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Total:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company has locations in other provinces and territories across Canada, then please provide the total from all locations in Canadian dollars only.

Please report in Canadian dollars for your company’s Canadian operations.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, and sub-contracted services).
  • Exclude: Revenue from foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.
    • Operating Revenue in 2010 (CAN$):
    • Operating Revenue in 2011 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2010 (CAN$):
    • Expenses for Employees in 2011 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2010 (CAN$):
    • Expenses for Contract Worker in 2011 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (i.e. software, hardware, office expenses, travel and accommodation). 
  • Exclude: Overhead such as GST refunded by government, rent, utilities and insurance.
    • Other Expenses in 2010 (CAN$):
    • Other Expenses in 2011 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2010:
    • Average number of paid employees in 2011:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Include: Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2010:
    • Average number of paid employees who worked full-time in 2011:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below.

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no change in the average annual percentage of salaries and wages and fees paid to contract workers, then write 0.

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B (for all provinces and territories).
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2010 (%):
    • Salaries and Wages Rates in 2011 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B (for all provinces and territories).
    • Fees Paid to Contract Workers in 2010 (%):
    • Fees Paid to Contract Workers in 2011 (%):

We welcome any suggestions that you may have for improving the Price Report for Informatics Professional Services.

  • Signature of Authorized Person:
  • Date Completed:

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

Date:

Signature:

Please make a copy of this completed questionnaire for your records and return the questionnaire in the enclosed envelope.

Thank you

Statistics Canada - Producer Prices Division

2010/2011

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry.  For the purpose of this survey, ‘Informatics Professional Services’ covers the following types of businesses: Software publishers; Data processing; Hosting and related services; Computer systems and related services; Internet publishing and broadcasting, and Web search.

Confidentiality

Your answers are confidential

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive. 

Fax or other electronic transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during  facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-877-604-7828 between 8:00am and 23:00pm Mountain Time or mail to:  Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6.

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software, all formats, Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing;

B. Business Activities

We have selected one business activity for your company:

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connectionsto other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Was your company engaged in the business activity in 2011 that is identified above?

  • Yes Please go to Section C and complete the questionnaire.
  • No If no, please select one of the business activities below that best represents your business and complete the questionnaire.

Note: Only if you did not perform the pre-selected activity at all in 2011, then please select the activity that represents your main business activity.

Descriptions and examples of the business activities are given in section A. For more details of the business activities please refer to the reporting guide included with this questionnaire.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2010 and 2011

2010:

  • Fiscal year end date (year/month/day):
  • Number of months:

2011:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2010 and 2011 from all provinces. Please report in Canadian dollars for your company’s Canadian operations. Please see Section A. Descriptions of Business Activities for the details of each activity.

If your company operates in  more than one location  then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.

Business Activity

Software Publishing:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Data Processing, Hosting and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Internet Publishing, Broadcasting and Web Search Portals:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Computer Systems Design and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Other :

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Total:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company has locations in other provinces and territories across Canada, then please provide the total from all locations in Canadian dollars only.

Please report in Canadian dollars for your company’s Canadian operations.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, and sub-contracted services).
  • Exclude: Revenue from foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.
    • Operating Revenue in 2010 (CAN$):
    • Operating Revenue in 2011 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2010 (CAN$):
    • Expenses for Employees in 2011 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2010 (CAN$):
    • Expenses for Contract Worker in 2011 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (i.e. software, hardware, office expenses, travel and accommodation). 
  • Exclude: Overhead such as GST refunded by government, rent, utilities and insurance.
    • Other Expenses in 2010 (CAN$):
    • Other Expenses in 2011 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2010:
    • Average number of paid employees in 2011:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Include: Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2010:
    • Average number of paid employees who worked full-time in 2011:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below.

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no change in the average annual percentage of salaries and wages and fees paid to contract workers, then write 0.

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B (for all provinces and territories).
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2010 (%):
    • Salaries and Wages Rates in 2011 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B (for all provinces and territories).
    • Fees Paid to Contract Workers in 2010 (%):
    • Fees Paid to Contract Workers in 2011 (%):

We welcome any suggestions that you may have for improving the Price Report for Informatics Professional Services.

  • Signature of Authorized Person:
  • Date Completed:

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

Date:

Signature:

Please make a copy of this completed questionnaire for your records and return the questionnaire in the enclosed envelope.

Thank you

Statistics Canada - Producer Prices Division

2010/2011

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry.  For the purpose of this survey, ‘Informatics Professional Services’ covers the following types of businesses: Software publishers; Data processing; Hosting and related services; Computer systems and related services; Internet publishing and broadcasting, and Web search.

Confidentiality

Your answers are confidential

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive. 

Fax or other electronic transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during  facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-877-604-7828 between 8:00am and 23:00pm Mountain Time or mail to:  Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6.

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software, all formats, Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing;

B. Business Activities

We have selected one business activity for your company:

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application service provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processingresources available to clients on an hourly or time-sharing basis.

Was your company engaged in the business activity in 2011 that is identified above?

  • Yes Please go to Section C and complete the questionnaire.
  • No If no, please select one of the business activities below that best represents your business and complete the questionnaire.

Note: Only if you did not perform the pre-selected activity at all in 2011, then please select the activity that represents your main business activity.

Descriptions and examples of the business activities are given in section A. For more details of the business activities please refer to the reporting guide included with this questionnaire.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2010 and 2011

2010:

  • Fiscal year end date (year/month/day):
  • Number of months:

2011:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2010 and 2011 from all provinces. Please report in Canadian dollars for your company’s Canadian operations. Please see Section A. Descriptions of Business Activities for the details of each activity.

If your company operates in  more than one location  then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.

Business Activity

Software Publishing:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Data Processing, Hosting and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Internet Publishing, Broadcasting and Web Search Portals:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Computer Systems Design and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Other :

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Total:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company operates in  more than one location,  then please provide the total  from all locations (provinces and territories) in Canada.

Please report in Canadian dollars for your company’s Canadian operations.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, and sub-contracted services).
  • Exclude: Revenue from foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.
    • Operating Revenue in 2010 (CAN$):
    • Operating Revenue in 2011 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2010 (CAN$):
    • Expenses for Employees in 2011 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2010 (CAN$):
    • Expenses for Contract Worker in 2011 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (i.e. software, hardware, office expenses, travel and accommodation). 
  • Exclude: Overhead such as GST refunded by government, rent, utilities and insurance.
    • Other Expenses in 2010 (CAN$):
    • Other Expenses in 2011 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2010:
    • Average number of paid employees in 2011:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Include: Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2010:
    • Average number of paid employees who worked full-time in 2011:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below.

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no change in the average annual percentage of salaries and wages and fees paid to contract workers, then write 0.

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B (for all provinces and territories).
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2010 (%):
    • Salaries and Wages Rates in 2011 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B (for all provinces and territories).
    • Fees Paid to Contract Workers in 2010 (%):
    • Fees Paid to Contract Workers in 2011 (%):

We welcome any suggestions that you may have for improving the Price Report for Informatics Professional Services.

  • Signature of Authorized Person:
  • Date Completed:

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

Date:

Signature:

Please make a copy of this completed questionnaire for your records and return the questionnaire in the enclosed envelope.

Thank you

Statistics Canada - Producer Prices Division

2010/2011

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry.  For the purpose of this survey, ‘Informatics Professional Services’ covers the following types of businesses: Software publishers; Data processing; Hosting and related services; Computer systems and related services; Internet publishing and broadcasting, and Web search.

Confidentiality

Your answers are confidential

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive. 

Fax or other electronic transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during  facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-877-604-7828 between 8:00am and 23:00pm Mountain Time or mail to:  Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6.

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software, all formats, Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing;

B. Business Activities

We have selected one business activity for your company:

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Was your company engaged in the business activity in 2011 that is identified above?

  • Yes Please go to Section C and complete the questionnaire.
  • No If no, please select one of the business activities below that best represents your business and complete the questionnaire.

Note: Only if you did not perform the pre-selected activity at all in 2011, then please select the activity that represents your main business activity.

Descriptions and examples of the business activities are given in section A. For more details of the business activities please refer to the reporting guide included with this questionnaire.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2010 and 2011

2010:

  • Fiscal year end date (year/month/day):
  • Number of months:

2011:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2010 and 2011 from all provinces. Please report in Canadian dollars for your company’s Canadian operations. Please see Section A. Descriptions of Business Activities for the details of each activity.

If your company operates in  more than one location  then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.

Business Activity

Software Publishing:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Data Processing, Hosting and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Internet Publishing, Broadcasting and Web Search Portals:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Computer Systems Design and Related Services:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Other :

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

Total:

  • Revenue in 2010 (CAN$):
  • Revenue in 2011 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company has locations in other provinces and territories across Canada, then please provide the total from all locations in Canadian dollars only.

Please report in Canadian dollars for your company’s Canadian operations.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodations, and sub-contracted services).
  • Exclude: Revenue from foreign operations. Software sales unrelated to informatics professional services, GST and all other taxes collected for remittance to a government agency.
    • Operating Revenue in 2010 (CAN$):
    • Operating Revenue in 2011 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2010 (CAN$):
    • Expenses for Employees in 2011 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2010 (CAN$):
    • Expenses for Contract Worker in 2011 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (i.e. software, hardware, office expenses, travel and accommodation). 
  • Exclude: Overhead such as GST refunded by government, rent, utilities and insurance.
    • Other Expenses in 2010 (CAN$):
    • Other Expenses in 2011 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2010:
    • Average number of paid employees in 2011:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Include: Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2010:
    • Average number of paid employees who worked full-time in 2011:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below.

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no change in the average annual percentage of salaries and wages and fees paid to contract workers, then write 0.

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B (for all provinces and territories).
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2010 (%):
    • Salaries and Wages Rates in 2011 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B (for all provinces and territories).
    • Fees Paid to Contract Workers in 2010 (%):
    • Fees Paid to Contract Workers in 2011 (%):

We welcome any suggestions that you may have for improving the Price Report for Informatics Professional Services.

  • Signature of Authorized Person:
  • Date Completed:

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

Date:

Signature:

Please make a copy of this completed questionnaire for your records and return the questionnaire in the enclosed envelope.

Thank you

Total income of census family, range

The data for this variable are reported using the following classification(s) and/or list(s):

'Total income' refers to the sum of certain receipts (in cash and, in some circumstances, in kind) of the reporting unit during a specified reference period. The components used to calculate total income vary between:

  • Statistical units of social surveys such as, persons, households, census families and economic families;
  • Statistical units of business surveys such as enterprises, companies, establishments and locations; and
  • Statistical units of the Canadian System of National Economic Accounts (CSNEA).

In the context of persons, households, census families and economic families, total income refers to monetary receipts from certain sources, before income taxes and deductions, during a specified reference period. It includes employment income from wages, salaries, tips, commissions and net income from self-employment (for both unincorporated farm and non-farm activities); income from government sources, such as social assistance, child benefits, employment insurance, Old Age Security pension, Canada or Quebec pension plan benefits and disability income; income from employer and personal pension sources, such as private pensions and payments from annuities and RRIFs; income from investment sources, such as dividends and interest on bonds, accounts, GIC's and mutual funds; and other regular cash income, such as child support payments received, spousal support payments (alimony) received and scholarships. The monetary receipts included are those that tend to be of a regular and recurring nature. It excludes one-time receipts, such as: lottery winnings, gambling winnings, cash inheritances, lump sum insurance settlements, capital gains and RRSP withdrawals. Capital gains are excluded because they are not by their nature regular and recurring. It is further assumed that they are less likely to be fully spent in the period in which they are received, unlike income that is regular and recurring. Also excluded are employer's contributions to registered pension plans, Canada and Quebec pension plans, and employment insurance. Finally, voluntary inter-household transfers, imputed rent, goods and services produced for barter, and goods produced for own consumption are excluded from this total income definition.

'Census family' refers to a married couple and the children, if any, of either or both spouses; a couple living common law and the children, if any, of either or both partners; or, a lone parent of any marital status with at least one child living in the same dwelling and that child or those children. All members of a particular census family live in the same dwelling. A couple may be of opposite or same sex. Children may be children by birth, marriage or adoption regardless of their age or marital status as long as they live in the dwelling and do not have their own spouse or child living in the dwelling. Grandchildren living with their grandparent(s) but with no parents present also constitute a census family.

Total income of economic family, range

The data for this variable are reported using the following classification(s) and/or list(s):

'Total income' refers to the sum of certain receipts (in cash and, in some circumstances, in kind) of the reporting unit during a specified reference period. The components used to calculate total income vary between:

  • Statistical units of social surveys such as, persons, households, census families and economic families;
  • Statistical units of business surveys such as enterprises, companies, establishments and locations; and
  • Statistical units of the Canadian System of National Economic Accounts (CSNEA).

In the context of persons, households, census families and economic families, total income refers to monetary receipts from certain sources, before income taxes and deductions, during a specified reference period. It includes employment income from wages, salaries, tips, commissions and net income from self-employment (for both unincorporated farm and non-farm activities); income from government sources, such as social assistance, child benefits, employment insurance, Old Age Security pension, Canada or Quebec pension plan benefits and disability income; income from employer and personal pension sources, such as private pensions and payments from annuities and RRIFs; income from investment sources, such as dividends and interest on bonds, accounts, GIC's and mutual funds; and other regular cash income, such as child support payments received, spousal support payments (alimony) received and scholarships. The monetary receipts included are those that tend to be of a regular and recurring nature. It excludes one-time receipts, such as: lottery winnings, gambling winnings, cash inheritances, lump sum insurance settlements, capital gains and RRSP withdrawals. Capital gains are excluded because they are not by their nature regular and recurring. It is further assumed that they are less likely to be fully spent in the period in which they are received, unlike income that is regular and recurring. Also excluded are employer's contributions to registered pension plans, Canada and Quebec pension plans, and employment insurance. Finally, voluntary inter-household transfers, imputed rent, goods and services produced for barter, and goods produced for own consumption are excluded from this total income definition.

'Economic family' refers to a group of two or more persons who live in the same dwelling and are related to each other by blood, marriage, common-law or adoption. A couple may be of opposite or same sex. Foster children are included.

By definition, all persons who are members of a census family are also members of an economic family. Examples of the broader concept of economic family include the following: two co-resident census families who are related to one another are considered one economic family; co-resident siblings who are not members of a census family are considered as one economic family; and, nieces or nephews living with aunts or uncles are considered one economic family.

Total income of household, range

The data for this variable are reported using the following classification(s) and/or list(s):

'Total income' refers to the sum of certain receipts (in cash and, in some circumstances, in kind) of the reporting unit during a specified reference period. The components used to calculate total income vary between:

  • Statistical units of social surveys such as, persons, households, census families and economic families;
  • Statistical units of business surveys such as enterprises, companies, establishments and locations; and
  • Statistical units of the Canadian System of National Economic Accounts (CSNEA).

In the context of persons, households, census families and economic families, total income refers to monetary receipts from certain sources, before income taxes and deductions, during a specified reference period. It includes employment income from wages, salaries, tips, commissions and net income from self-employment (for both unincorporated farm and non-farm activities); income from government sources, such as social assistance, child benefits, employment insurance, Old Age Security pension, Canada or Quebec pension plan benefits and disability income; income from employer and personal pension sources, such as private pensions and payments from annuities and RRIFs; income from investment sources, such as dividends and interest on bonds, accounts, GIC's and mutual funds; and other regular cash income, such as child support payments received, spousal support payments (alimony) received and scholarships. The monetary receipts included are those that tend to be of a regular and recurring nature. It excludes one-time receipts, such as: lottery winnings, gambling winnings, cash inheritances, lump sum insurance settlements, capital gains and RRSP withdrawals. Capital gains are excluded because they are not by their nature regular and recurring. It is further assumed that they are less likely to be fully spent in the period in which they are received, unlike income that is regular and recurring. Also excluded are employer's contributions to registered pension plans, Canada and Quebec pension plans, and employment insurance. Finally, voluntary inter-household transfers, imputed rent, goods and services produced for barter, and goods produced for own consumption are excluded from this total income definition.

'Household' refers to a person or group of persons who occupy the same dwelling and do not have a usual place of residence elsewhere in Canada or abroad. The dwelling may be either a collective dwelling or a private dwelling. The household may consist of a family group such as a census family, of two or more families sharing a dwelling, of a group of unrelated persons or of a person living alone. Household members who are temporarily absent on reference day are considered part of their usual household.