Canadian Community Health Survey (CCHS)

2009 – Annual component

Derived Variable (DV) Specifications – Sub–Sample 2

Master and share files

Table of Contents

ADL Activities of Daily Living (1 DV)
1 ) ADLF6R – Need for help with instrumental activities of daily living

ALC Alcohol use (1 DV)
1 ) ALCDTTM – Type of Drinker (12 Months)

CCC Chronic conditions (1 DV)
1 ) CCCDDIA – Diabetes type

CHP Contacts with health professionals (2 DVs)
1 ) CHPDMDC – Number of Consultations with Medical Doctor/Paediatrician
2 ) CHPFCOP – Consultations with Health Professionals

DHH Dwelling and household variables (10 DVs)
1 ) DHHDSAGE – Age of spouse
2 ) DHHDYKD – Number of Persons in Household Less Than 16 Years of Age
3 ) DHHDOKD – Number of Persons in Household 16 or 17 Years of Age
4 ) DHHDLE5 – Number of Persons in Household Less Than 6 Years of Age
5 ) DHHD611 – Number of Persons in Household between 6 and 11 Years of Age
6 ) DHHDL12 – Number of Persons in Household Less Than 12 Years of Age
7 ) DHHDL18 – Number of Persons in Household Less than 18 Years of Age
8 ) DHHDLVG – Living/Family Arrangement of Selected Respondent
9 ) DHHDECF – Economic Family Status (Household Type)
10 ) DHHDHSZ – Household Size

EDU Education (4 DVs)
1 ) EDUDH04 – Highest Level of Education – Household, 4 Levels
2 ) EDUDH10 – Highest Level of Education – Household, 10 Levels
3 ) EDUDR04 – Highest Level of Education – Respondent, 4 Levels
4 ) EDUDR10 – Highest Level of Education – Respondent, 10 Levels

FVC Fruit and vegetable consumption (8 DVs)
1 ) FVCDJUI – Daily Consumption – Fruit Juice
2 ) FVCDFRU – Daily Consumption – Other Fruit
3 ) FVCDSAL – Daily Consumption – Green Salad
4 ) FVCDPOT – Daily Consumption – Potatoes
5 ) FVCDCAR – Daily Consumption – Carrots
6 ) FVCDVEG – Daily Consumption – Other Vegetables
7 ) FVCDTOT – Daily Consumption – Total Fruit and Vegetable
8 ) FVCGTOT – Grouping of Daily Consumption – Total Fruit and Vegetable

GEN General health (3 DVs)
1 ) GENDHDI – Perceived Health
2 ) GENDMHI – Perceived Mental Health
3 ) GENGSWL – Satisfaction with life in general – (G)

GEO Geography variables (16 DVs)
1 ) GEODPC – Postal Code
2 ) GEODHR4 – Health Region
3 ) GEODSHR – Quebec Sub–Health Region
4 ) GEODDHA – Nova Scotia District Health Authority (DHA)
5 ) GEODLHA – British Columbia Local Health Authority (LHA)
6 ) GEODLHN – Ontario Local Health Integration Network
7 ) GEODDA06 – 2006 Census Dissemination Area (DA)
8 ) GEODFED – 2006 Census Federal Electoral District (FED)
9 ) GEODCSD – 2006 Census Subdivision (CSD)
10 ) GEODCD – 2006 Census Division (CD)
11 ) GEODSAT – Statistical Area Classification Type (SAT)
12 ) GEODCMA6 – 2006 Census Metropolitan Area (CMA)
13 ) GEODPG09 – Peer Group
14 ) GEODUR – Urban–Rural Classification
15 ) GEODUR2 – Urban–Rural Classification – Grouped
16 ) GEODPSZ – Population Size Group

HUI Health utilities index (8 DVs)
1 ) HUIDVIS – Vision Health Status
2 ) HUIDHER – Hearing Health Status
3 ) HUIDSPE – Speech Health Status
4 ) HUIDMOB – Ambulation Health Status
5 ) HUIDDEX – Dexterity Health Status
6 ) HUIDEMO – Emotion Health Status
7 ) HUIDCOG – Cognition Health Status
8 ) HUIDHSI – Health Utilities Index

HUP Health utilities index – Pain and discomfort (1 DV)
1 ) HUPDPAD – Pain Health Status

HWT Height and weight – Self–reported (5 DVs)
1 ) HWTDHTM – Height (Metres) – Self–Reported
2 ) HWTDWTK – Weight (Kilograms) – Self–Reported
3 ) HWTDBMI – Body Mass Index (self–reported)
4 ) HWTDISW – BMI classification for adults aged 18 and over (self–reported) – international standard
5 ) HWTDCOL – BMI classification for children aged 12 to 17 (self–reported) – Cole classification system

INC Income (6 DVs)
1 ) INCDHH – Total Household Income – All Sources
2 ) INCDPER – Personal Income – All Sources
3 ) INCDADR – Adjusted household income ratio – National level
4 ) INCDRCA – Distribution of household income – National level
5 ) INCDRPR – Distribution of household income – Provincial level
6 ) INCDRRS – Distribution of household income – Health region level

INJ Injuries (4 DVs)
1 ) INJDTBS – Type of Injury by Body Site
2 ) INJDCAU – Cause of Injury
3 ) INJDCBP – Cause of Injury by Place of Occurrence
4 ) INJDSTT – Injury Status

INW Workplace injury (2 DVs)
1 ) INWDOCG – Injury at Work – Occupation Group
2 ) INWDING – Injury at work – Industry Group

LBS Labour force (5 DVs)
1 ) LBSDHPW – Total usual hours worked per week
2 ) LBSDPFT – Full–time/part–time working status (for total usual hours)
3 ) LBSDWSS – Working status last week
4 ) LBSDING – Industry Group
5 ) LBSDOCG – Occupation Group

MEX Maternal experiences – Breastfeeding (2 DVs)
1 ) MEXDEBF – Length of exclusive breastfeeding
2 ) MEXFEB6 – Exclusively breastfed for at least 6 months

PAC Physical activities (9 DVs)
1 ) PACDEE – Daily Energy Expenditure in Leisure Time Physical Activities
2 ) PACFLEI – Participant In Leisure Time Physical Activity
3 ) PACDFM – Average Monthly Frequency of Leisure Time Physical Activity Lasting Over 15 Minutes
4 ) PACDFR – Frequency of All Leisure Time Physical Activity Lasting Over 15 Minutes
5 ) PACFD – Participant In Daily Leisure Time Physical Activity Lasting Over 15 Minutes
6 ) PACDPAI – Leisure Time Physical Activity Index
7 ) PACDLTI – Transportation and Leisure Time Physical Activity Index
8 ) PACDTLE – Daily Energy Expenditure in Transportation and Leisure Time Physical Activities
9 ) PACFLTI – Participant In Transportation or Leisure Time Physical Activity

RAC Restriction of activities (2 DVs)
1 ) RACDIMP – Impact of Health Problems
2 ) RACDPAL – Participation and Activity Limitation

SAM Sample variables (2 DVs)
1 ) SAMDSHR – Permission to Share Data
2 ) SAMDLNK – Permission to Link

SDC Socio–demographic characteristics (10 DVs)
1 ) SDCCCB – Country of birth code
2 ) SDCGCB – Country of birth – grouped
3 ) SDCDLHM – Language(s) spoken at home
4 ) SDCDAIM – Age at time of immigration
5 ) SDCFIMM – Immigration flag
6 ) SDCDRES – Length of time in Canada since immigration
7 ) SDCDLNG – Language(s) in which respondent can converse
8 ) SDCDFL1 – First official language learned and still understood
9 ) SDCDABT – Aboriginal Identity
10 ) SDCDCGT – Cultural / Racial Background

SMK Smoking (3 DVs)
1 ) SMKDSTY – Type of Smoker
2 ) SMKDSTP – Number of Years Since Stopped Smoking Completely
3 ) SMKDYCS – Number of Years Smoked Daily (Current Daily Smokers Only)

UPE Use of protective equipment (3 DVs)
1 ) UPEFILS – Wears Protective Equipment when In–Line Skating
2 ) UPEFSKB – Wears Protective Equipment when Skateboarding
3 ) UPEFSNB – Wears Protective Equipment when Snowboarding

WTM Waiting times (9 DVs)
1 ) WTMZDSO – Number of Waiting Days to See a Medical Specialist – Seen Specialist
2 ) WTMZDSN – Number of Waiting Days to See a Medical Specialist – Not Seen Specialist
3 ) WTMZDSA – Number of Acceptable Waiting Days to See a Medical Specialist
4 ) WTMZDCO – Number of Waiting Days to Receive Non–Emergency Surgery – Surgery Done
5 ) WTMZDCN – Number of Waiting Days to Receive Non–Emergency Surgery – Surgery Not Done
6 ) WTMZDCA – Number of Acceptable Waiting Days to Receive Non–Emergency Surgery
7 ) WTMZDTO – Number of Waiting Days for Diagnostic Test – Test Done
8 ) WTMZDTN – Number of Waiting Days for Diagnostic Test – Test Not Done
9 ) WTMZDTA – Number of Acceptable Waiting Days for Diagnostic Test

For the complete document in PDF format, contact Client Services (613-951-1746; hd-ds@statcan.gc.ca), Health Statistics Division

Health Surveys – Cross–sectional samples

Aspects That May Explain Differences In The Estimates Obtained From Two Different Survey Occasions

** Work in progress (February 2003)
STC/HSMD

Since 1994, Health Division has produced, through its surveys, a series of data files from cross–sectional samples. Unlike longitudinal samples, these samples have the characteristic of being uniquely representative of the year in which the data was collected. The available cross–sectional data comes from the National Population Health Survey (NPHS) for the years 1994–95, 1996–97 and 1998–99, and from the Canadian Community Health Survey (CCHS) for 2000–01. In situations where a variable has been collected on several occasions, it is possible for analysts to produce cross–sectional estimates and to therefore examine the trend of that variable over time. Inevitably, differences in these estimates will be observed, and these differences could come from multiple sources. This document reports the various aspects that may explain the differences between estimates obtained from the different NPHS and CCHS cross–sectional files. Note that the NPHS comparisons are made using the Health file (as opposed to the General file), that is the file that contains the data on the selected respondent. This file greatly resembles that of CCHS in terms of content as well as sampling (i.e. they both contain a selected person(s) in from household.)

Methodological Aspects

  • Target Population:

    NPHS (household component) and CCHS cover the same population and have the same exclusions. The only difference comes from the fact that CCHS covers only those persons aged 12 years and over, while NPHS covers generally covers the entire population. Coverage details for NPHS can be found at a later point in this document. Due to this difference and in order to enable comparisons, the indicators presented in this document refer only to persons aged 12 years and over, whenever possible. In terms of geography, note that both surveys cover the 10 provinces and the territories. However, the territories are covered by an independent component (North component) for NPHS, and have been excluded from this document for that reason.

  • Questionnaire:

    A difference in how the questions are constructed could have an impact on the estimates. The majority of the concepts measured by NPHS and CCHS use the same question over time; however, one should verify this by checking the questionnaires before interpreting the results. The same holds true for derived variables that may have been constructed differently from occasion to another.

Collection
  NPHS
1994–95		 NPHS
1996–97		 NPHS
1998–99		 CCHS
2000–01
Collection Period June 1994
to June
1995		 June 1996
to July
1997		 June 1998
to June
1999		 Sept. 2000
to Oct.
2001
Method (% by telephone; 12+) 27.7% 98.9% 91.1% 53%2
Response Rate (household; all ages) 88.7% 82.6% 87.6% 89.9%
Response Rate (person; 12+) 95.8% 95.6% 98.4% 92.6%
Proxy Response Rate (12 + )1 4.2% 2.3% 2.4% 6.3%
Interview Length (approximate) 50 min. 50 min. 50 min. 45 min.
1. Certain modules could not be asked by proxy. Check the questionnaires to see which ones.
2. The operational structure used to conduct interviews by telephone changed in the year 2000. From then on, for NPHS, all telephone interviews were conducted from the interviewer’s home. A portion of the CCHS interviews were also made from the interviewer’s home, while the others were made from call centres.
Cross–sectional file composition:
Survey Composition Origin (frames used) Population covered Number of person selected per household Geographic representativity Special characteristics
NPHS
1994–95		 Panel members + buy–in
sample for 4 provinces (ON, BC, NB, MAN)		 Area (panel and buy–in; 84%) + RDD (buy–in; 16%) 0+ 1 National + provincial, and
regional for ON, BC, NB & MAN		  
NPHS
1996–97		 Panel members + buy–in
sample for 3 provinces (ON, AB, MAN)		 Members chosen in 1994– 95 are
recontacted (panel; 19%) + RDD (buy–in; 81%)		 2+, except ON,
AB and MAN where it is 0+
  • Panel = no selection (same person as Cycle 1).
  • RDD ON = 1 person 12+
  • RDD AB & MAN = 1 person 12 +, and a child (0–11) when possible.
 National + provincial, and
regional for ON, AB, MAN		  
NPHS
1998–99		 Panel members + top–up
sample		 Members chosen in 1994– 95 are
recontacted (panel; 87%) + RDD (top–up; 13%)		 0+ 1 (same person as Cycle 1 for the panel) National + provincial Top–up sample is made up of babies (0–1
years) and new immigrants. Drawn from rotation groups exiting the LFS
CCHS
2000–01		 Purely cross– sectional sample Area (82%) + telephone
frames (18%) – the percentage varies from one region to
another		 12+
  • Area frame = 1 or 2 depending on household composition
  • Telephone frames = 1
 National + provincial + regional  

Note:

  • For NPHS 1996–97 & 1998–99, the part of the sample made up of panel members could be seen as a group of people who are more co–operative since they have already committed to being part of a panel.
  • For CCHS, the age group 12–19 was oversampled compared to those 20–64, which will give better variances for estimates of this age group. This oversampling was performed by selecting one or two people by household, depending on the composition of the household.
  • The sample was distributed according to the representativity needed on each occasion. For example, the CCHS sample was distributed in order to cover each of the 136 health regions, while the NPHS sample was distributed in order to give good representativity at the provincial level. Therefore, the composition of the sample is much more “rural” for CCHS that for NPHS due the constraint of covering the entire country.

However, the weighting controls this overrepresentation of the rural area for CCHS (see table below).

Percentage of the sample and population living in a rural area (12+ & provinces only)
  NPHS NPHS NPHS CCHS
  1994–95 1996–97 1998–99 2000–01
Sample (% rural) 23.4% 21.2% 23.2% 26.4%
Population (% weighted rural) 16.8% 17.5% 18.5% 18.3%
Sample size (respondents aged 12 and over from the Master files)
Province NPHS NPHS NPHS CCHS
  1994–95 1996–97 1998–99 2000–01
CANADA (excluding the territories) 17,626 73,402 15,249 129,018
Newfoundland 918 868 875 3,870
Prince Edward Island 899 829 844 3,651
Nova Scotia 911 882 943 5,319
New Brunswick 1,111 929 948 4,996
Quebec 2,581 2,521 2,593 22,667
Ontario 5,187 39,010 4,148 39,278
Manitoba 1,420 11,816 1,021 8,470
Saskatchewan 1,005 942 980 8,009
Alberta 1,310 14,203 1,384 14,456
British Columbia 2,284 1,402 1,513 18,302

NOTE: The difference in sample sizes will obviously be reflected in the precision of the estimates produced with the various data files.

  • Weighting:
    • Seasonality

      For NPHS, the weighting never included specific adjustments to control seasonality. However, collection was conducted in equal time periods (quarters) to more or less cover the four seasons. For CCHS, collection was also planned to evenly distribute the sample over the four seasons, however, operational problems during collection caused the sample to be unbalanced. To remedy this situation, an adjustment controlling for seasonality was incorporated in the weighting.

    • Post–stratification:

      The goal of post–stratification is to restore the sums of the weights so that they correspond exactly to the estimated population. Post–stratification is done independently within each region/province for a number of age–sex groups. These groups, as presented below, were defined differently during the various survey occasions.
      Age groups used for post-stratification:

      • NPHS 1994-95: 12–24, 25–44, 45–64, 65+ (no children in Cycle 1)
      • NPHS 1996–97: 2–11, 12–24, 25–44, 45–64, 65+ (except for provinces with a buy–in sample where the group 0–1 was added)
      • NPHS 1998–99: 0–11, 12–24, 25–44, 45–64, 65+ (a pre–poststratification step was applied to the 0–3 & 4–11 groups, at the Canada*sex level)
      • CCHS 2000–01: 12–19, 20–29, 30–44, 45–64, 65+

      Note: For estimates of the total number of people per age group, the closer the age group is to the interval used for the post–stratum, the smaller the variance will be (for example, with equal sample sizes, an estimate for the number of 12–17 will have a much smaller CV for CCHS than NPHS since this age group is almost the same as one of the post–strata, i.e. 12–19.

  • Imputation:

    NPHS did not use imputation for any of the first three cycles that are discussed in this document. Any missing value is coded as such, without being replaced by another value in the data file. As for CCHS, some variables had to be imputed due to a proxy response rate that was too high. In the case of proxy responses, many questions were not asked due to their private or personal nature. Consequently, a high nonresponse rate to these questions was observed. Imputation was therefore used to obtain data for these questions that were unanswered due to a proxy interview. An article by St–Pierre and Béland (2002) explains the situation, as well as the method used.
    Reference: St–Pierre, M. & Béland, Y. (2002). Imputation of Proxy Respondents in the Canadian Community Health Survey. Proceedings of the Survey Methods Section. Statistical Society of Canada.

  • Method to calculate to variance (bootstrap):

    The bootstrap is used for all survey occasions, however certain technical details differ from one occasion to another.

    • NPHS 1994–95: incorporates post–stratification only
    • NPHS 1996–97: incorporates post–stratification only
    • NPHS 1998–99: incorporates nonresponse (household and person) and post–stratification
    • CCHS 2000–01: incorporates all of the adjustments, from the household nonresponse adjustment onwards, in the bootstrap
  • Sample variability

    The fact that information is collected from a sample, and not from the entire population, means that the results obtained will all be subject to sample variability. The variability related to each estimate produced may, in some cases, explain the difference between the estimates obtained at different survey occasions. To find out if a difference really is significant and not due only to the variability of the estimates, statistical tests must be performed. For example, a Student test will check if two aggregate values differ significantly from one another.

Contextual Aspects

  • Changes in health standards

    Some variables are derived according to a particular standard. For example, depending on the value, the body mass index determines that a person is obese if their index is above a certain standard. Similarly, certain clinical standards are used to determine if a person suffers from a particular illness or chronic health problem. These standards sometimes change over time according to advances in the field of health.
    For example, the criteria used to determine if a person is diabetic was modified in the 1990s. According to the standards set out by the World Health Organization (WHO) in 1985, diabetes was defined as: a fasting glucose level equal to or exceeding 7.8 mmol/L or a 2–hour post–challenge glucose level equal to or exceeding 11.1 mmol/L, or both. In 1997, the American Diabetes Association adopted fasting glucose levels as the primary standard and reduced its level from 7.8 to 7.0 mmol/L. The 1998 Canadian Clinical practice guidelines for the management of diabetes then adopted this change. This change could in theory have an effect on the incidence (and prevalence) of diabetes in Canada. It is therefore important to keep up–to–date on the changes adopted for the diagnosis of an illness or chronic health condition by clinical organizations.

  • True change in the population

    After examining all of the methodological aspects, it remains that the difference observed between two survey occasions could in fact be real. Health is a very dynamic field and is constantly evolving; different health indicators are therefore subject to fluctuations.

Unified Enterprise Survey - Annual

5-3600-180.3 STC/UES-425-75387

Reporting Guide

This guide is designed to assist you as you complete the 2009 Survey of Service Industries. If you need more information, please call the Statistics Canada Help Line at the number below.

Help Line: 1-888-881-3666

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information from this survey which would identify a person, business, or organization, without their prior consent. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. The Canada Revenue Agency cannot access identifiable survey data from Statistics Canada.

These survey data will only be used for statistical purposes and will be published in an aggregate form only.

Table of contents

B - Main business activity
C - Reporting period information
D - Revenue
E - Expenses
F - Industry characteristics
G - Personnel
H - Sales by type of client
I - Sales by client location
General information
Survey purpose
Data-sharing agreements
Record linkages

B - Main business activity

1. Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

2. Please check the one main activity which most accurately represents your main source of revenue.

Below is a description of each main activity.

Professional accounting services

Business units primarily engaged in providing a range of accounting services such as the:

  • preparation of financial statements;
  • preparation of management accounting reports;
  • review and auditing of accounting records;
  • development of budgets;
  • design of accounting systems;
  • provision of advice on matters related to accounting.

These business units may also provide related services such as:

  • bookkeeping services;
  • tax return preparation services;
  • payroll services;
  • management consulting services;
  • insolvency services.

Include:

  • professional accountants;
  • professional accounting services;
  • offices of certified accountants;
  • offices of public accountants;
  • offices of registered industrial accountants;
  • auditing accountants;
  • chartered accountants.

Exclude:

  • business units primarily engaged in providing tax return preparation services; and
  • business units primarily engaged in providing bookkeeping, billing and payroll processing services.

Tax preparation services

Business units primarily engaged in providing tax return preparation services.

Include:

  • income tax return preparation services;
  • tax return preparation services.

Bookkeeping, payroll and related services

Business units primarily engaged in providing bookkeeping, billing or payroll processing services.

Include:

  • billing and bookkeeping services; and
  • payroll processing services.

If none of the above activities describes your main source of revenue, please call 1-888-881-3666 for further instructions.

C - Reporting period information

Please report information for your fiscal year (normal business year) ending between April 1, 2009 and March 31, 2010. Please indicate the reporting period covered by this questionnaire.

A detailed breakdown may be requested in other sections.

1. Sales of goods and services (e.g., rental and leasing income, commissions, fees, admissions, services revenue) Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business’s ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales);
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales;
  • federal, provincial and territorial sales taxes and excise duties and taxes;
  • intercompany sales in consolidated financial statements.

2. Grants, subsidies, donations and fundraising

Please report contributions received during the reporting period.

Include:

  • non-repayable grants, contributions and subsidies from all levels of government;
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

3. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Please include revenue received from the sale or use of all intellectual property rights of copyrighted musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

4. Investment income (dividends and interest)

Investment income is defined as the portion of a company’s income derived from its investments, including dividends and interest on stocks and bonds.

Include interest from:

  • foreign sources;
  • bonds and debentures;
  • mortgage loans;
  • G.I.C. interest;
  • loan interest;
  • securities interest and deposits with bank interest.

Exclude:

  • equity income from investments in subsidiaries or affiliates; these amounts should be reported in Section E, at question 25.

5. Other revenue (please specify)

Include:

  • amounts not included in questions 1 to 4 above.

6. Total revenue

The sum of questions 1 to 5.

E - Expenses

1. Salaries and wages of employees who have been issued a T4 statement

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay;
  • bonuses (including profit sharing);
  • employee commissions;
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays);
  • severance pay.

Exclude:

  • all payments and expenses associated with casual labour and outside contract workers; please report these amounts in this section, at question 5.

2. Employer portion of employee benefits

Include contributions to:

  • health plans;
  • insurance plans;
  • employment insurance;
  • pension plans;
  • workers’ compensation;
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans;
  • contributions to provincial and territorial health and education payroll taxes.

3. Commissions paid to non-employees

Please report commission payments to outside workers without a T4 – Statement of Remuneration Paid.

Include:

  • commission payments to independent real estate agents and brokers.

4. Professional and business services fees

Include:

  • legal;
  • accounting and auditing;
  • consulting;
  • education and training;
  • research and development;
  • architect;
  • appraisal;
  • management and administration.

5. Subcontract expenses (include contract labour, contract work and custom work)

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers.

6. Charges for services provided by your head office

Include:

  • parent company reimbursement expenses and interdivisional expenses.

7. Cost of goods sold, if applicable (purchases plus opening inventory minus closing inventory)

Report cost of purchased goods that were resold during the reporting period. If applicable, report cost of goods and material used in manufacturing of sold products.

Include:

  • goods purchased for resale: purchases during the period (including freight-in) plus opening inventory less closing inventory;
  • materials used in manufacturing of products sold: report only the material component of cost of finished manufactured goods that were sold during the reporting period.

Exclude:

  • direct and indirect labour costs (salaries, wages, benefits, and commissions);
  • overhead and all other costs normally charged to cost of goods sold, such as depreciation, energy costs, utilities, sub-contracts, royalties, transportation, warehousing, insurance, rental and leasing; these expenses should be reported elsewhere in the detailed categories provided.

8. Office supplies

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines;
  • diskettes and computer upgrade expenses;
  • data processing.

Exclude:

  • postage and courier;
  • telephone, Internet and other telecommunications expenses (please report this amount in this section, at question 14).

9. Rental and leasing (include rental of premises, equipment, motor vehicles, etc.)

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses;
  • motor vehicle rental and leasing expenses;
  • rental and leasing of computer and peripheral expenses;
  • studio lighting and scaffolding, and other machinery and equipment expenses;
  • fuel and other utility costs covered in your rental and leasing contracts.

10. Repair and maintenance (e.g., property, equipment, vehicles)

Include expenses for the repair and maintenance of:

  • buildings and structures;
  • vehicles (including vehicle fuel);
  • machinery and equipment;
  • security equipment;
  • costs related to materials, parts and external labour associated with these expenses.

Also include janitorial and cleaning services and garbage removal.

11. Insurance (include professional liability, motor vehicles, etc.)

Include:

  • professional and other liability insurance;
  • motor vehicle and property insurance;
  • executive life insurance;
  • bonding, business interruption insurance and fire insurance.

Insurance recovery income should be deducted from insurance expenses.

12. Advertising, marketing and promotions (report charitable donations at question 22)

Include:

  • newspaper advertising and media expenses;
  • catalogues, presentations and displays;
  • meeting and convention expenses;
  • tickets for theatre, concerts and sporting events for business promotion;
  • fundraising expenses.

13. Travel, meals and entertainment

Include:

  • passenger transportation, accommodation and meals while travelling;
  • other travel allowances as well as meal, entertainment and hospitality purchases for clients.

14. Utilities and telecommunications expenses (include gas, heating, hydro, water, telephone and Internet expenses)

Include:

  • diesel, fuel wood, natural gas, oil and propane;
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts;
  • vehicle fuel.

15. Property and business taxes, licences and permits

Include:

  • property taxes paid directly and property transfer taxes;
  • vehicle licence fees;
  • beverage taxes and business taxes;
  • trade licence fees;
  • membership fees and professional licence fees.

16. Royalties, rights, licensing and franchise fees

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks;
  • gross overriding royalty expenses and direct royalty costs;
  • resident and non-resident royalty expenses;
  • franchise fees.

17. Delivery, warehousing, postage and courier

Include:

  • amounts paid for courier, custom fees, delivery and installation;
  • distribution, ferry charges and cartage;
  • freight and duty, shipping, warehousing and storage.

18. Financial service fees

Include:

  • explicit service charges for financial services;
  • credit and debit card commissions and charges;
  • collection expenses and transfer fees;
  • registrar and transfer agent fees;
  • security and exchange commission fees;
  • other financial service fees.

Exclude:

  • interest expenses.

19. Interest expenses

Please report the cost of servicing your company’s debt.

Include interest on:

  • short-term and long-term debt;
  • capital leases;
  • bonds and debentures and mortgages.

20. Amortization and depreciation of tangible and intangible assets

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements;
  • amortization of intangible assets (e.g., amortization of goodwill, deferred charges, organizational costs, and research and development costs).

21. Bad debts

A bad debt is the portion of receivables deemed uncollectible, typically from accounts receivable or loans.

Include:

  • allowance for bad debts.

Bad debt recoveries are to be netted from bad debt expenses.

22. All other expenses (please specify)

Include:

  • amounts not included in questions 1 to 21;
  • charitable and political expenses;
  • research and development expenses;
  • education and training expenses;
  • recruiting expenses.

23. Total expenses

The sum of questions 1 to 22.

24. Corporate taxes, if applicable

Include:

  • federal, provincial and territorial current income taxes and federal, provincial and territorial provision for deferred income taxes.

25. Gains (losses) and other items

Include:

  • realized gains/losses on disposal of assets and realized gains/losses on sale of investments;
  • foreign exchange gains/losses, subsidiary/affiliate share of income/losses and other division
    income/losses;
  • joint venture income/losses and partnership income/losses;
  • unrealized gains/losses, extraordinary items, legal settlements, and other unusual items;
  • write-offs.

26. Net profit/loss after tax and other items

Total revenue less Total expenses minus Corporate taxes plus Gains (losses) and other items.

F - Industry characteristics

1. Auditing and other assurance services

Include:

  • financial auditing;
  • tax auditing;
  • review of financial statements with or without compilation;
  • agreed-upon procedures for financial information;
  • other assurance and related services.

2. General accounting services (include financial statement compilation services)

Include:

  • bookkeeping;
  • compilation of financial statements.

A compilation engagement is one in which an accountant receives information from a client and arranges it into the form of a financial statement. The accountant assures that the assembly of information is arithmetically correct. However, the accountant does not attempt to verify the accuracy or completeness of the information provided, and no endorsement or expression of assurance is provided.

3. Bookkeeping services

A service consisting of general transaction entry.

Include:

  • maintenance of all journals and ledgers;
  • preparation of trial balances and bank reconciliations;
  • production of management information reports;
  • billing and collection of accounts receivable;
  • processing of accounts payable.

May include payroll calculation but not the overall payroll services.

4. Payroll services

Include:

  • payroll processing;
  • withholding deductions;
  • remitting deductions and employer’s contributions to government-mandated and other plans;
  • filing reports.

5. Tax preparation and representation services for corporate and other clients

Services for corporate and other clients such as:

  • preparation of income and other tax returns;
  • review of returns prepared by others;
  • filing of returns;
  • preparation of supplementary documents associated with returns; and
  • preparation for representation at tax audits and appeals.

Include compilation of financial statements when provided as a package with tax preparation for a single fee.

6. Tax preparation and representation services for individuals and unincorporated businesses

Services for individuals and unincorporated businesses such as:

  • preparation of income and other tax returns;
  • review of returns prepared by others;
  • filing of returns;
  • preparation of supplementary documents associated with returns;
  • preparation for and representation at tax audits and appeals.

Include compilation of financial statements when provided as a package with tax preparation for a single fee.

7. Tax planning and consulting services

Planning and consulting in order to minimize the impact of taxation, and interpreting tax law.

8. Insolvency and receivership services

Include:

  • overseeing the dissolution (bankruptcy) of a firm;
  • payment of all creditors possible;
  • filing of the necessary documents in compliance with government regulation.

9. Management consulting services

Management consulting services in the areas of strategic and organizational planning, finance, human resources, marketing and production.

10. Other sales

All other sales of services not specified elsewhere such as:

  • business incorporation services;
  • personal financial planning services;
  • legal services;
  • accounting training services;
  • litigation support services;
  • business valuation services;
  • computerized accounting systems services.

(Please specify):

Please indicate any major items associated with the revenue reported for this category on the line provided. Sales from these goods and services, while not generally part of your principal source of revenue, complete the financial picture of the activities of your business unit.

11. Total sales

The sum of amounts reported at questions 1 to 10 above.

G - Personnel

To fully measure the contribution of all human capital in this industry, we require information on the number of partners and proprietors as well as the number and classification of workers.

1. Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

2. Paid employees

a) Average number of paid employees during the reporting period

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).

Exclude:

  • partners and proprietors, non-salaried reported at question 1 above.

b) Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

3. Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

H - Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

1. Clients in Canada

a) Businesses

Percentage of sales sold to the business sector should be reported here.

Include:

  • sales to Crown corporations.

b) Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

c) Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include:

  • sales to hospitals, schools, universities and public utilities.

2. Clients outside Canada

Please report the share of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include:

  • sales to foreign subsidiaries and affiliates.

I - Sales by client location

Please provide a percentage breakdown of your total sales by client location (first point of sale).

Please ensure that the sum of percentages reported in this section equals 100%.

The percentage in question 14 must equal question 2 in section H.

General information

Survey purpose

Statistics Canada conducts this survey to obtain detailed and accurate data on this industry, which is recognised as being an important contributor to the Canadian economy. Your responses are critically important to produce reliable statistics used by businesses, non-profit organizations and all levels of government to make informed decisions in many areas.

The information from this survey can be used by your business to benchmark your performance against an industry standard, to plan marketing strategies or to prepare business plans for investors. Governments use the data to develop national and regional economic policies and to develop programs to promote domestic and international competitiveness. The data are also used by trade associations, business analysts and investors to study the economic performance and characteristics of your industry.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Please note that Statistics Canada does not share any individual survey information with the Canada Revenue Agency.

For more information about these data-sharing agreements, please contact Statistics Canada at 1-888-881-3666 or visit our website at
www.statcan.gc.ca/survey-enquete/index-eng.htm.

Thank you!

Unified Enterprise Survey - Annual

5-3600-174.3 STC/UES-425-75380

Reporting Guide

This guide is designed to assist you as you complete the 2009 Survey of Service Industries. If you need more information, please call the Statistics Canada Help Line at the number below.

Help Line: 1-888-881-3666

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information from this survey which would identify a person, business, or organization, without their prior consent. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. The Canada Revenue Agency cannot access identifiable survey data from Statistics Canada.

These survey data will only be used for statistical purposes and will be published in an aggregate form only.

Table of contents

B - Main business activity
C - Reporting period information
D - Revenue
E - Expenses
F - Industry characteristics
G - Personnel
K - Provincial/territorial distribution
General information
Survey purpose
Data-sharing agreements
Record linkages

B - Main business activity

1. Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

2. Please check the one main activity which most accurately represents your main source of revenue.

Below is a description of each main activity.

Full service restaurant

Patrons order while seated and pay after eating. These establishments may sell alcoholic beverages, provide takeout services, operate a bar or present live entertainment, in addition to serving food and beverages. Waiter/waitress service is available.

Include:

  • fine-dining;
  • family restaurants;
  • buffet-style restaurants.

Exclude:

  • establishments that produce and present live theatrical productions and provide food and beverages for consumption on the premises.

Limited-service restaurant

Patrons order or select food or beverages at a counter and/or order by phone. Food and beverages are picked up for consumption on the premises or for takeout, or delivered to the customer’s location. A variety of food items such as specialty snacks or non-alcoholic beverages may be offered. Patrons pay before eating.

Include:

  • fast food restaurants;
  • coffee shops;
  • doughnut shops;
  • food court establishments;
  • takeout and delivery establishments.

Food service contractor

Food services supplied under contract for a specific period of time, and for the convenience of the contracting organization.

Include:

  • industrial caterers;
  • school cafeterias;
  • food services to airlines;
  • food services to railways;
  • food services to institutions;
  • food concessions at sports and similar facilities.

Exclude:

  • food vending machine operators.

Social caterer

Primarily provides single event-based food services for social events such as parties, wedding receptions and business events. These establishments generally have equipment and vehicles to transport meals and snacks to events and may prepare food at the event site.

Include:

  • caterers who own or manage permanent facilities in which they provide event based food services.

Exclude:

  • establishments engaged in preparing and/or delivering food for the needy.

Mobile food service

Prepares and serves food and beverages for immediate consumption from motorized vehicles or non-motorized carts.

Include:

  • mobile canteens and lunch wagons;
  • street vendors selling prepared food, such as french fries, from mobile equipment.

Exclude:

  • street vendors selling non-prepared food items from mobile equipment;
  • street vendors selling fruit and/or vegetables from mobile equipment.

Drinking places

Establishments that prepare and serve alcoholic beverages and offer limited food services for immediate consumption.

Include:

  • bars;
  • taverns;
  • nightclubs;
  • cocktail lounges;
  • bar operating video gaming or other gambling machines.

Exclude:

  • civic or social organizations that operate a bar for their members.

If none of the above activities describes the main activity of your business unit, please call 1-888-881-3666 for further information.

C - Reporting period information

Please report information for your fiscal year (normal business year) ending between April 1, 2009 and March 31, 2010. Please indicate the reporting period covered by this questionnaire.

A detailed breakdown may be requested in other sections.

1. Sales of goods and services (e.g., rental and leasing income, commissions, fees, admissions, services revenue) Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business’s ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales);
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales;
  • federal, provincial and territorial sales taxes and excise duties and taxes;
  • intercompany sales in consolidated financial statements.

2. Grants, subsidies, donations and fundraising

Please report contributions received during the reporting period.

Include:

  • non-repayable grants, contributions and subsidies from all levels of government;
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

3. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Please include revenue received from the sale or use of all intellectual property rights of copyrighted musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

4. Investment income (dividends and interest)

Investment income is defined as the portion of a company’s income derived from its investments, including dividends and interest on stocks and bonds.

Include interest from:

  • foreign sources;
  • bonds and debentures;
  • mortgage loans;
  • G.I.C. interest;
  • loan interest;
  • securities interest and deposits with bank interest.

Exclude:

  • equity income from investments in subsidiaries or affiliates; these amounts should be reported in Section E, at question 25.

5. Other revenue (please specify)

Include:

  • amounts not included in questions 1 to 4 above.

6. Total revenue

The sum of questions 1 to 5.

E - Expenses

1. Salaries and wages of employees who have been issued a T4 statement

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay;
  • bonuses (including profit sharing);
  • employee commissions;
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays);
  • severance pay.

Exclude:

  • all payments and expenses associated with casual labour and outside contract workers; please report these amounts in this section, at question 5.

2. Employer portion of employee benefits

Include contributions to:

  • health plans;
  • insurance plans;
  • employment insurance;
  • pension plans;
  • workers’ compensation;
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans;
  • contributions to provincial and territorial health and education payroll taxes.

3. Commissions paid to non-employees

Please report commission payments to outside workers without a T4 – Statement of Remuneration Paid.

Include:

  • commission payments to independent real estate agents and brokers.

4. Professional and business services fees

Include:

  • legal;
  • accounting and auditing;
  • consulting;
  • education and training;
  • research and development;
  • architect;
  • appraisal;
  • management and administration.

5. Subcontract expenses (include contract labour, contract work and custom work)

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers.

6. Charges for services provided by your head office

Include:

  • parent company reimbursement expenses and interdivisional expenses.

7. Cost of goods sold, if applicable (purchases plus opening inventory minus closing inventory)

Report cost of purchased goods that were resold during the reporting period. If applicable, report cost of goods and material used in manufacturing of sold products.

Include:

  • goods purchased for resale: purchases during the period (including freight-in) plus opening inventory less closing inventory;
  • materials used in manufacturing of products sold: report only the material component of cost of finished manufactured goods that were sold during the reporting period.

Exclude:

  • direct and indirect labour costs (salaries, wages, benefits, and commissions);
  • overhead and all other costs normally charged to cost of goods sold, such as depreciation, energy costs, utilities, sub-contracts, royalties, transportation, warehousing, insurance, rental and leasing; these expenses should be reported elsewhere in the detailed categories provided.

8. Office supplies

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines;
  • diskettes and computer upgrade expenses;
  • data processing.

Exclude:

  • postage and courier;
  • telephone, Internet and other telecommunications expenses (please report this amount in this section, at question 14).

9. Rental and leasing (include rental of premises, equipment, motor vehicles, etc.)

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses;
  • motor vehicle rental and leasing expenses;
  • rental and leasing of computer and peripheral expenses;
  • studio lighting and scaffolding, and other machinery and equipment expenses;
  • fuel and other utility costs covered in your rental and leasing contracts.

10. Repair and maintenance (e.g., property, equipment, vehicles)

Include expenses for the repair and maintenance of:

  • buildings and structures;
  • vehicles (including vehicle fuel);
  • machinery and equipment;
  • security equipment;
  • costs related to materials, parts and external labour associated with these expenses.

Also include janitorial and cleaning services and garbage removal.

11. Insurance (include professional liability, motor vehicles, etc.)

Include:

  • professional and other liability insurance;
  • motor vehicle and property insurance;
  • executive life insurance;
  • bonding, business interruption insurance and fire insurance.

Insurance recovery income should be deducted from insurance expenses.

12. Advertising, marketing and promotions (report charitable donations at question 22)

Include:

  • newspaper advertising and media expenses;
  • catalogues, presentations and displays;
  • meeting and convention expenses;
  • tickets for theatre, concerts and sporting events for business promotion;
  • fundraising expenses.

13. Travel, meals and entertainment

Include:

  • passenger transportation, accommodation and meals while travelling;
  • other travel allowances as well as meal, entertainment and hospitality purchases for clients.

14. Utilities and telecommunications expenses (include gas, heating, hydro, water, telephone and Internet expenses)

Include:

  • diesel, fuel wood, natural gas, oil and propane;
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts;
  • vehicle fuel.

15. Property and business taxes, licences and permits

Include:

  • property taxes paid directly and property transfer taxes;
  • vehicle licence fees;
  • beverage taxes and business taxes;
  • trade licence fees;
  • membership fees and professional licence fees.

16. Royalties, rights, licensing and franchise fees

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks;
  • gross overriding royalty expenses and direct royalty costs;
  • resident and non-resident royalty expenses;
  • franchise fees.

17. Delivery, warehousing, postage and courier

Include:

  • amounts paid for courier, custom fees, delivery and installation;
  • distribution, ferry charges and cartage;
  • freight and duty, shipping, warehousing and storage.

18. Financial service fees

Include:

  • explicit service charges for financial services;
  • credit and debit card commissions and charges;
  • collection expenses and transfer fees;
  • registrar and transfer agent fees;
  • security and exchange commission fees;
  • other financial service fees.

Exclude:

  • interest expenses.

19. Interest expenses

Please report the cost of servicing your company’s debt.

Include interest on:

  • short-term and long-term debt;
  • capital leases;
  • bonds and debentures and mortgages.

20. Amortization and depreciation of tangible and intangible assets

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements;
  • amortization of intangible assets (e.g., amortization of goodwill, deferred charges, organizational costs, and research and development costs).

21. Bad debts

A bad debt is the portion of receivables deemed uncollectible, typically from accounts receivable or loans.

Include:

  • allowance for bad debts.

Bad debt recoveries are to be netted from bad debt expenses.

22. All other expenses (please specify)

Include:

  • amounts not included in questions 1 to 21;
  • charitable and political expenses;
  • research and development expenses;
  • education and training expenses;
  • recruiting expenses.

23. Total expenses

The sum of questions 1 to 22.

24. Corporate taxes, if applicable

Include:

  • federal, provincial and territorial current income taxes and federal, provincial and territorial provision for deferred income taxes.

25. Gains (losses) and other items

Include:

  • realized gains/losses on disposal of assets and realized gains/losses on sale of investments;
  • foreign exchange gains/losses, subsidiary/affiliate share of income/losses and other division
    income/losses;
  • joint venture income/losses and partnership income/losses;
  • unrealized gains/losses, extraordinary items, legal settlements, and other unusual items;
  • write-offs.

26. Net profit/loss after tax and other items

Total revenue less Total expenses minus Corporate taxes plus Gains (losses) and other items.

F - Industry characteristics

4. Number of seats in this establishment

This question attempts to define the size of the establishment. If you are reporting for more than a single location, please indicate the number of seats in a typical location or an average of all locations for which you are reporting.

Should this establishment have only delivery or catering services, please indicate that there are “0” seats.

Where the seating arrangements are in a shared food court, please provide the total number of seats divided by the number of food court establishments or your best estimate.

6. Sales and other revenue

Please provide a breakdown of total revenue, including sales and other revenue.

a) Sales of alcoholic beverages for immediate consumption on the premises: revenue generated from sales of alcoholic beverages (beer, wine and liquor) prepared and served or dispensed for immediate consumption, including drinks served with meals.

Exclude:

  • retailing of alcoholic beverages sold in unopened cans, bottles, cartons or other containers (please report under c) Sales of merchandise).

b) Sales of food and non-alcoholic beverages: revenue generated from the sales of meals, snacks, other food items and non-alcoholic beverages prepared and served or dispensed for immediate consumption.

c) Sales of merchandise: revenue generated from the sale or disposition of goods sold in the same condition in which they were purchased (e.g., toys, gifts, cigarettes, newspapers).

d) Fees and commissions from coin operated machines: the fees or commissions received from the owners or lessors of coin operated machines such as video lottery terminals, slot machines, video games, vending machines, children’s mechanical rides, etc.

e) Other sales: sales from other sources (e.g., rentals, cover charge, coat check, delivery service fees).

g) Other revenue: all revenue other than sales (e.g., grants, subsidies, licenses and franchise fees, investment income, etc.).

The following descriptions apply to questions 7

and 8.

7. Sales of alcoholic beverages for immediate consumption by type of service

8. Sales of food and non-alcoholic beverages by type of service

Type of service:

a) Full-table service: a server takes orders for food and beverages which are served to customers while seated at a table. The server provides the customer with a bill that is generally paid after eating. This service includes buffet-style dining.

b) Counter service (including bar service): food and beverages are dispensed to customers to be eaten on the premises and are generally paid for prior to consumption.

c) Take-out: customers pick up food and beverages to be consumed elsewhere.

d) Drive-through: customers drive up and place their order for food and beverages; purchases are consumed away from the premises.

e) Home delivery: food and beverages are ordered by phone and delivered to customers by vehicle.

f) Mobile service: food and beverages are prepared and sold from motorized vehicles and non-motorized carts.

g) Contract catering: food and beverages are prepared and served for immediate consumption, under contract for a specified period of time, to a business, government or institution, which pays the food prepared to provide the meals to a particular group of people.

Include:

  • meals and beverages purchased by airlines, hospitals, prisons and schools to feed their passengers, patients, inmates, students, etc.

Exclude:

  • all revenue that is not included in the catering contract, such as meals and beverages paid for directly by the consumer (include these sales in the appropriate type of service).

h) Social catering: food and beverages are prepared and served for immediate consumption at unique events (such as weddings, business meetings, parties, etc.), where one person or entity contracts with the catering establishment and directly pays for the food and beverages.

Exclude:

  • all revenue that is not included in the catering contract, such as meals and beverages paid for directly by the consumer (include these sales in the appropriate type of service).

9. Cost of goods sold

The cost of goods sold is divided into three categories: alcoholic beverages, food and non-alcoholic beverages, and merchandise purchased for resale. The cost of goods sold is obtained by calculating opening inventory plus total purchases minus closing inventory. Please exclude salary costs.

a) Alcoholic beverages

Include:

  • beer;
  • wine;
  • liquor;
  • alcoholic drinks served with meals.

b) Food and non-alcoholic beverages: cost of materials required for meal preparation

c) Merchandise

Include:

  • gifts;
  • toys;
  • newspapers;
  • cigarettes;
  • alcohol not sold with meals and for consumption away from the premises.

d) Total cost of goods sold: the sum of questions 9a to 9c

G - Personnel

To fully measure the contribution of all human capital in this industry, we require information on the number of partners and proprietors as well as the number and classification of workers.

1. Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

2. Paid employees

a) Average number of paid employees during the reporting period

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).

Exclude:

  • partners and proprietors, non-salaried reported at question 1 above.

b) Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

3. Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

K - Provincial/territorial distribution

This section is intended to collect information on the locations operated by your business during the reporting period.

Please report the number of business units or locations operating in Canada during the reporting period. Business unit is defined as the lowest level of the firm for which accounting records are maintained for such details as revenue, expenses and employment.

Please report data for the provinces or territories in which you have business units and indicate if you are reporting in Canadian dollars or percentages.

General information

Survey purpose

Statistics Canada conducts this survey to obtain detailed and accurate data on this industry, which is recognised as being an important contributor to the Canadian economy. Your responses are critically important to produce reliable statistics used by businesses, non-profit organizations and all levels of government to make informed decisions in many areas.

The information from this survey can be used by your business to benchmark your performance against an industry standard, to plan marketing strategies or to prepare business plans for investors. Governments use the data to develop national and regional economic policies and to develop programs to promote domestic and international competitiveness. The data are also used by trade associations, business analysts and investors to study the economic performance and characteristics of your industry.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Please note that Statistics Canada does not share any individual survey information with the Canada Revenue Agency.

For more information about these data-sharing agreements, please contact Statistics Canada at 1-888-881-3666 or visit our website at
www.statcan.gc.ca/survey-enquete/index-eng.htm.

Thank you!

Archived – Contract and IT Expenditures Management Frameworks

Final audit report
Contract and IT Expenditures Management Frameworks

Statistics Canada
April 15, 2010
Project Number: 80590-59 ( Document (PDF, 75.15 KB) )

Executive summary

Statistics Canada's contracting and IT expenditures management practices are key management processes supporting its role and mandate. From April 1, 2007 to August 31, 2009, there were 8,102 contracts estimated at $95.05 million awarded (goods or services partially or totally delivered) under Statistics Canada's delegated contracting authority.

The audit objectives were to provide the Chief Statistician and the Departmental Audit Committee (DAC) with assurance that:

  • The Contracting Management Control Framework is adequate and effective;
  • The activities supporting the Contracting Management Control Framework are compliant with the Government of Canada and Statistics Canada contracting policies; and,
  • The Management Control Framework for IT Expenditures on goods and services is managed in accordance with the prescribed policies.

The audit was conducted by the Internal Audit Services in accordance with the Government of Canada's Policy on Internal Audit.

Summary Results

The key elements of the Contracting Management Control Framework (CMCF) exist, but the addition of a departmental Contract Review Board is required.

The activities supporting the CMCF are compliant to policies, weaknesses have been identified in the area of monitoring, performance evaluation and contract file documentation.

The examination was based on an analysis of policies, guidelines, documents, interviews with key employees and management, and an analysis of a sample of 60 contract files.

The audit found that the key elements of the Contracting Management Control Framework exist, but the addition of a Contract Review Board at the departmental level is required. The activities supporting the Contracting Management Control Framework are compliant with most of the Government of Canada and Statistics Canada's contracting policies, however control weaknesses have been identified. Statistics Canada needs to improve its management monitoring activities, performance evaluations, and contract file documentation. Combined, these activities will improve the departmental risk management strategies.

The third objective, "The Management Control Framework for IT Expenditures on Goods and Services", will be reported through the Office of Comptroller General's Management of Information Technology Assets in Large Departments and Agencies horizontal audit which was conducted in parallel.

Introduction

Background

In its attempt to create an open, fair and transparent federal procurement system, the Government of Canada has put policies in place to strengthen public sector procurement procedures. The general direction provided by the government aims to tighten control measures in order to help departments and agencies be more accountable. As a result spending must be assessed regularly and management frameworks must be in place to ensure due diligence and proper stewardship of public funds. Robust controls in Contract Management and Information Technology (IT) ExpendituresFootnote 1 will provide the organization with stronger mechanisms for governance and accountability and improve management of public funds.

Statistics Canada's contracting and IT expenditures management practices are key management processes supporting its role and mandate. Based on data from the Corporate Support Services Division, from April 1, 2007 to August 31, 2009, there were 8,102 contracts, including IT expenditures, estimated at $95.05 million awarded under Statistics Canada's delegated contracting authority. The risk assessment indicated that regional procurement initiatives were numerous but of low valueFootnote 2. Therefore, these contracts were excluded from the scope. Also excluded were contracts under $5,000. The remaining procurement effort represented 1,582 contracts with a value of $88.64 million for an average of $56,028 per contract, this was considered significant.

The audit examined business practices and controls to determine the level of compliance with Treasury Board Secretariat (TBS) and Statistics Canada policies and procedures with regards to Contract Management and IT Expenditures Management Framework. The themes "Contract Management Framework" and "Management of Expenditures on IT Goods and Services" were identified in the Risk-Based Audit Plan (RBAP) 2008/09-2010/11 as areas to be audited. To improve efficiencies, these themes were combined into the audit of Contract and IT Expenditures Management Frameworks.

Authority

The audit was undertaken by the Internal Audit Services in accordance with Statistics Canada's RBAP 2008/09-2010/11 which was approved by the Internal Audit Committee on March 19, 2008.

Audit Objectives

The objectives of the audit were to provide the Chief Statistician and the Departmental Audit Committee with assurance that:

  • The Contracting Management Control Framework (CMCF) is adequate and effective;
  • Activities supporting the CMCF are compliant to the Government of Canada and Statistics Canada contracting policies; and
  • The Management Control Framework for IT Expenditures on goods and services is managed in accordance with the prescribed policies.

Criteria used for each objective are found in Appendix A.

Scope and Approach

The scope of the audit focused on assessing Statistics Canada's contracts and IT expenditures issued under the delegated authority of the Chief Statistician. The scope included the management control frameworks that supports the contracting and IT expenditures functions at Statistics Canada. Contracts managed by Materiel and Contracts Services Section (MACS) where goods or services were partially or totally delivered through the designated period of April 1, 2007 to August 31, 2009 with a value of $5,000 and above were in scope. The period included contracts that have gone through the full life cycle as well as more recent contracts that followed revised procedures based on the review of the readiness assessment of financial statements. During this period, 1,582 in-scope contracts were issued for a total value of $88.64 million. A sample of 60 contracts was selected for a value of $19.53 million.

Excluded from the scope are all contracts from regional offices and contracts less than $5,000.

The audit was conducted in accordance with the Government of Canada's Policy on Internal Audit.

Appendix B provides information on the selected sample.

The examination included the following divisions:

  1. Financial Management Operations and Systems Division (FMOSD),
  2. Corporate Support Services Division (CSSD) including Materiel and Contracts Services Section (MACS),
  3. Informatics Technology Services Division (ITSD) and System Development Division (SDD),
  4. Resource Management Division (RMD), and
  5. Five selected client divisions to MACS.

The examination was based on an analysis of policies, guidelines, documents, interviews with key employees and management, and an analysis of a sample of 60 contract files.

The sample of contract files contained various types of procurement such as Advanced Contract Award Notice; Aboriginal; Competitive; Non competitive; Networking Equipment Support Services; Professional Services On-Line; and Public Works and Government Services Canada (PWGSC) contracts. The total value of the sample represents $19.53 million.

In September 2009, during the conduct of this audit, Statistics Canada was informed that it had been selected in the sample of the Office of the Comptroller General's (OCG) Management of Information Technology Assets in Large Departments and Agencies horizontal audit. Statistics Canada internal audit staff were involved in the execution phase of this audit. The OCG audit focused on the governance of IT assets and was similar to our third objective, "The Management Control Framework for IT Expenditures on goods and services is managed in accordance with the prescribed policies". For this reason the third objective was conducted through the OCG audit and summary results will be commented on in their report.

Findings, Recommendations and Management Responses

In relation to the first objective, the audit found that the key elements of the Contracting Management Control Framework exist, but the addition of a Contract Review Board at the departmental level is required.

Evidence collected for the second objectives indicate that the activities supporting the CMCF are compliant with the Government of Canada and Statistics Canada contracting policies, but control weaknesses have been identified. Statistics Canada should improve its management monitoring activities, performance evaluations, and contract file documentation. Combined, these activities will improve the departmental risk management strategies. In addition, the expenditure control system was working as intended since April 1, 2009.

The examination results for third objective, the IT Control Framework, will be reported under the OCG audit as indicated in the scope of this audit.

All recommendations and proposed responses and action plans should be considered within the existing Statistics Canada Management structure.

Contracting Management Control Framework

Key elements of CMCF are in place. However, a Contract Review Board is not established.

An adequate and effective CMCF is necessary to systematically identify, assess, mitigate and manage risks associated with procurement activities and ensure compliance with the Financial Administration Act (FAA), and the Treasury Board Contracting Policy and regulations. The Treasury Board Contracting Policy states that "it is the responsibility of departments and agencies to ensure that adequate control frameworks for due diligence and effective stewardship of public funds are in place and working".

The audit revealed that key elements of the CMCF, such as an organizational structure, departmental procedures and guidelines, a database, and the delegation of financial signing authorities, are in place. However, a Contract Review Board is not established. The following cases are examples of contracts that could have benefited from the review and approval of a Contract Review Board before the contracts were awarded in order to reduce the risk associated with the contracting process. The first example is a sampled contract valued at $2.37 million, where deficiencies relative to contract administration and close-out were identified. Another example is a contract issued for $212,000 although the request for a service contract and the statement of work stated that the total payment to the supplier would not exceed $200,000 including goods and services taxes (GST) with a 6 months option for $100,000 including GST. The option was exercised for $106,000 although less than 40% of the value of the initial contract had been expended; and an invoice was received after the year was closed with a note stating that they would try to pay the amount out of uncommitted funds.

Considering that Statistics Canada awards several significant contracts to support its role and mandate, there is a risk that a competitive, transparent and fair contracting process as well as the receipt of value-for-money could not be assured. In addition, a Contract Review Board would provide management with the assurance that the riskier contracts are being reviewed and ensure compliance with Treasury Board directives. The Contract Review Board would also limit the potential risk of conflict of interest or favouritism.

Recommendation #1

It is recommended that the Assistant Chief Statistician (ACS) of Census and Operations ensure the establishment of a Contract Review Board to review high risk contracts.

Management Response

Management accepted the recommendation

Management propose to include as members on the new Contract Review Board the Director General (DG) of Operations, DG of Informatics, DG of Planning and Evaluation, Director of Corporate Support Services Division, Chief of Materiel and Contract Services, and as required, the Legal Advisor. Management will establish the Terms of Reference and develop a communication strategy.

Deliverables and Timeline:

  • Contract Review Board established (terms of reference and members) and communication strategy
  • Director General, Operations – June 2010.

Monitoring and Performance Evaluation

There is no evidence that contract activities are being fully and appropriately monitored; and, no performance evaluation reports included in any of the sampled contract files audited.

Monitoring of contracts and contractor performance evaluations are fundamental activities supporting the CMCF and help to make it adequate and effective. As already mentioned above, departments are responsible for due diligence and effective stewardship of public funds and monitoring is one of the activities helping to achieve this responsibility. The Treasury Board Contracting Policy states that "the contracting authority should appoint a procurement officer and the technical authority should appoint a project officer (who may be the same person), to be responsible and accountable for monitoring the work".

Furthermore, the Treasury Board Contracting Policy stipulates that "on completion of the contract, the contracting authority should evaluate the work performed by the consultant or professional. The evaluation should be undertaken by officials competent in the particular fields involved. If judgmental comments are provided, they should be supported by complete and factual detail".

During our review, we noted that there was no evidence that contract activities are being fully and appropriately monitored; and, there were no performance evaluation reports included in any of the 60 contract files which we examined. For example, based on shipping and receiving information, for one of the sampled contracts, some items had not been received two years after the due date of the deliverables. This could have been avoided if contracting activities were appropriately monitored and contractors performance evaluated.

Divisional representatives stated that performance evaluations are only conducted on an informal and as required basis.

The lack of appropriate contract monitoring and contract performance evaluation could potentially have a negative impact on the department's reputation. Additionally, there is a risk of not detecting that the delivery (goods or service) was not in compliance with the terms and conditions of the contract which could lead to not obtaining best value-for-money.

Recommendation #2

It is recommended that the Assistant Chief Statistician (ACS) of Census and Operations ensure that performance evaluation is completed during the course and at the conclusion of each contract in accordance with Treasury Board directives; and a contract monitoring program be established.

Management Response

Management accepted the recommendation.

Performance Evaluation

Management will develop formal procedures for performance evaluation of suppliers at the conclusion for all contracts above $5,000.00 and of a duration of 6 months or less. Contracts above $5,000.00, but of a duration of more than 6 months, formal procedures will be developed for performance evaluation at the mid-point and at the conclusion of the contract period. Management will update the procurement checklist to include performance evaluation of suppliers.

Deliverables and Timeline:

  • Performance evaluation form and updated procurement checklist
  • Director, Corporate Support Services Division – June 2010

Monitoring

Management will develop and establish a contract monitoring program in order to ensure adequate contract management framework and activities supporting this framework are monitored.

Deliverables and Timeline:

  • Contract monitoring program scope and establish roles and responsibilities
  • Director, Corporate Support Services Division – October 2010

Contract Files Documentation

The contracting files were inconsistently documented and showed deficiencies throughout the sample audited. Only a small portion of files were complete and well documented.

Complete and appropriate documentation in a procurement file is necessary to effectively manage all aspects of the procurement process. The Treasury Board Contracting Policy stipulates that "Procurement files shall be established and structured to facilitate management oversight with a complete audit trail that contains contracting details related to relevant communications and decisions including the identification of involved officials and contracting approval authorities". In addition, a complete file ensures that the principles of enhanced access, competition, fairness and best value expressed in the Treasury Board Contracting Policy are applied.

Statistics Canada strives to meet the objectives and directives of the Treasury Board Contracting Policy. Our sample review identified files which were complete and well documented. These files included a procurement checklist which was prepared and confirmed that the contract had been completed in accordance with the established procedures. These files also included a chronological history of the contract process. However, this procedure was not consistent throughout the sample and limited to a few files. We noted the following deficiencies in several files:

  • The procurement checklist was not followed consistently;
  • Solicitation source list of qualified suppliers was not on file;
  • There was no evidence of alternatives analysis and cost benefit analysis;
  • Results of proposals evaluation were not on file;
  • Proposals from unsuccessful bidders were not on file and there was no reference advising where they were being kept;
  • Notification to unsuccessful bidders was not on file;
  • Monitoring and performance evaluation reports were not on file; and,
  • Supplier invoices were not in the contract file.

The audit found that sole-source justifications were documented; moreover, the Statistics Canada directive to obtain the Assistant Chief Statistician's approval for sole-sourcing exceeding $5,000 was followed. However, there was no assurance that the prices quoted were competitive to similar contracts in the industry. Also, successful suppliers in a non-competitive process were not being asked to confirm that the prices being quoted for items such as per diems were not higher than comparable contracts they were involved in.

There is a risk that incomplete documentation and an inappropriate audit trail will not support the decision making process and departmental risk management strategies.

Recommendation #3

It is recommended that the Assistant Chief Statistician (ACS) of Census and Operations ensure Corporate Support Services Division develops formal procedures of periodic reviews of contract files, which would ensure that the contract files are consistently prepared and standardized by all procurement officers. .

Management Response

Management accepted the recommendation.

Management will develop a quality control review process. The process will be applied for contract files above $5,000.00. Management will also update the procurement checklist to include all documents that should be included in each contract file.

Deliverables and Timeline:

  • Quality control review process and updated procurement checklist
  • Chief, Materiel and Contract Services – July 2010

Expenditures

For contracts awarded since April 1, 2009 the financial requirements are in accordance with the FAA.

The audit identified deficiencies related to the financial aspects of contracts awarded before April 1, 2009. However, for contracts awarded since this date, the financial requirements are in accordance with the Financial Administration Act (FAA). The improvement is attributed to the implementation of recommendations following a study on "Assessment of Capital Assets Expenditures" by Financial Management Operations Systems Division (FMOSD) and of an internal audit of "Asset Protection and Life Cycle Management", both carried out in 2008. In view of these circumstances, no recommendation is necessary.

Appendices

Appendix A: Audit Objectives and their Criteria

Objective 1: The Contracting Management Control Framework is adequate and effective

  • Management and planning of contracting practices are adequate
  • Contract information is accurately and appropriately reported and reliable
  • Evidence that proper monitoring and training practices are in place

Objective 2: The activities supporting the Contracting Management Control Framework are compliant to Government of Canada and Statistics Canada contracting policies

  • Evidence of proper approval process concerning the contracting activities (Sections 32 and 34)
  • Evidence of proper approval practices for payment (Section 33)
  • Evidence of compliance with Treasury Board Contracting Policy (Contracting steps and reporting to TBS are followed)

Objective 3 : The Management Control Framework for IT Expenditures on goods and services is managed in accordance with the prescribed policies

  • Effective planning and budgeting processes are in place for acquiring IT goods and services which best support the departmental objectives, priorities and operations
  • The organization is taking the necessary steps to ensure efficient and cost effective performance, use and maintenance of IT goods and services

Appendix B: Selection of Contract Sample

In Scope Contracts from April 1, 2007 to August 31, 2009 This table describes the In Scope Contracts from April 1, 2007 to August 31, 2009
Type of contract Contracts in Scope Contracts Sampled
Number $ Value Number $ Value
ACAN 26 $4,448,013 4 $1,829,601
Aboriginal 3 $64,894 2 $59,891
Competitive 925 $44,596,446 24 $13,822,061
Non competitive 438 $10,972,322 15 $336,352
NESS 30 $2,374,963 5 $268,175
PS Online or PWGSC 144 $25,058,816 7 $2,891,009
Other 16 $1,120,189 3 $324,838
Total 1,582 $88,635,643 60 $19,531,927

ACAN: Advanced Contract Award Notice

MERX: An Internet-based service that allows public-sector organizations to publish and manage opportunity notices and associated documentation online

NESS: Networking Equipment Support Services

PS Online: Professional Services On-Line

Notes:

Footnote 1

Throughout the report, IT expenditures relate to IT expenditures on goods and services.

Return to footnote 1 referrer

Footnote 2

Based on data from the Corporate Support Services Division, regional offices awarded 2,522 contracts for a total amount of $1.99 million from April 1, 2007 to August 31, 2009. This represents an average of $792 per contract, an amount considered low risk.

Return to footnote 2 referrer

CONFIDENTIAL when completed. This survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada, 1985, c. S-19. Completion of this questionnaire is a legal requirement under the Statistics Act.

The purpose of this survey is to collect information on livestock and crops. The statistics produced from the survey enable those active in the agricultural sector to observe and assess changes in the industry, measure performance and keep the agricultural community and general public informed of developments. All information will be kept confidential under the authority of the Statistics Act.

  • Corporation Name
  • Farm or Operation Name
  • Contact Name
  • Area Code
  • Telephone
  • Fax
  • Number and Street Name
  • R.R.
  • Box No .
  • Postal Code
  • Post Office (name of city, town or village where mail is received)

Section A. Crops seeded

1. Did you/do you plan to seed any crops in 2009?

  • Yes
  • No (Go to Question 3)

2. Which of the following crops did you seed or will you seed in 2009? (Include seeded area) UOM (ac, ha)

  • Spring Wheat
  • Oats
  • Barley
  • Mixed Grains (two or more sown together)
  • Corn for Grain
  • Fodder Corn
  • Potatoes
  • Soybeans
  • Other Crops

3. Did you seed any Winter Wheat in the fall of 2008?

  • Yes (Go to Question 4)
  • No (Go to Question 6)

4. What area of Winter Wheat did you seed in the fall of 2008? UOM (ac, ha)

  • Winter Wheat seeded in the fall of 2008 (Go to Question 5)

5. What area is remaining to be harvested? UOM (ac, ha)

  • Winter Wheat remaining to be harvested (Go to Question 6)

6. Will you have any area in Hay or Forage seed in 2009?

  • Yes (Go to selected crops)
  • No (Go to Question 7)

Selected Crops: Total area UOM (ac, ha)

  • All other Hay (including clover, Timothy, Alfalfa and/or alfalfa mixtures)
  • Forage seed

7. What is your total area in 2009? (Land Use) UOM (ac, ha)

  1. Pasture (Note: If a field is used the same year for harvesting hay as pasture, count it only once as a hay field.)
  2. Other Land
  3. Total Farm Area Operated

Section B. Cattle and/or calves

1. On June 1, 2009 do you expect to have any cattle or calves on this operation? Include grazing projects, community pastures or crownland.

  • Yes
  • No (Go to Section C)

2. Are cattle or calves kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Total Number at June 1, 2009:

3. Bulls, 1 year and over

4. Dairy cows (calved at least once, incl. cows that would normally have been culled)

5. Beef cows (calved at least once, incl. cows that would normally have been culled)

6. Calves, under 1 year

7. Heifers, 1 year and over

  1. for dairy replacement Heifers (1 year and over)
  2. for beef replacement Heifers (1 year and over)
  3. for slaughter or feeder Heifers (1 year and over)

8. Steers, 1 year and over

9. Total cattle and/or calves (sum of questions 3 to 8)

10. (On this operation) How many calves do you expect to be born alive between January 1 and June 30, 2009?

11. (On this operation) How many cows and heifers do you expect to calve between July 1 and December 31, 2009?

At June 1, 2009:

12. Of the dairy cows reported (Section B, Question 4), how many are more than 10 years of age? ( i.e. cows born before 1999)

13. Of the beef cows reported (Section B, Question 5), how many are more than 10 years of age? ( i.e. cows born before 1999)

14. Of the (Section B, Question 7c) feeder heifers reported, how many are in the following three weight categories;

  1. More than (or equal to) 1100 lb (500 kg)
  2. Between 900 lb and 1100 lb (409-500 kg)
  3. Less than (or equal to) 900 lb (409 kg)

15. Of the (Section B, Question 8) steers (1 year and over) reported, how many are in the following three weight categories;

  1. More than (or equal to) 1250 lb (568 kg)
  2. Between 1000 lb and 1250 lb (455-568 kg)
  3. Less than (or equal to) 1000 lb (455 kg)

16. Of those (Section B, Question 7c) feeder heifers and/or (Section B, Question 8) steers (1 year and over) reported as of June 1, how many are being fed a finishing ration (mostly grain)?

17. Of those feeder heifers (Section B, Question 7c) and/or steers (1 year and over) (Section B, Question 8) reported as of June 1, how many are under 21 months of age?

Section C. Pigs

1. On June 1, 2009 do you expect to have any pigs (on this operation)?

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1. (a) Were there any pigs (on this operation) during April, May and June, 2009?

  • Yes (Answer Questions 7, 8 and 9)
  • No (Go to Section D)

2. Are pigs kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Total Number at June 1, 2009:

3. Boars, 6 months and over

4. Sows, for breeding and bred gilts

5. All other pigs

  1. Under 45 pounds (-20 kg) (Include suckling pigs)
  2. 45 to 130 pounds (20 to 60 kg)
  3. Over 130 pounds (60+ kg)

6. Total pigs (sum of questions 3 to 5)

7. (On this operation) How many sows and bred gilts farrowed or are expected to farrow during April, May and June 2009?

8. How many pigs were born alive or will be born alive during the same period (April, May and June 2009)?

9. Of the number of pigs born alive, how many do you expect to die or to be destroyed before weaning during April, May and June 2009?

10. How many sows and bred gilts are expected to farrow during July, August and
September 2009?

11. How many sows and bred gilts are expected to farrow during October, November and December 2009? 

Section D. Sheep and/or lambs

1. On June 1, 2009 do you expect to have any sheep or lambs (on this operation)? Include grazing projects, community pastures or crownland.

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1. (a) Were there any sheep or lambs kept (on this operation) between January 1 and May 31, 2009?

  • Yes (Answer Questions 8, 9 and 10)
  • No

2. Are sheep or lambs kept on this operation for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Total Number at June 1, 2009:

3. Rams, 1 year and over

4. Ewes

5. Replacement lambs

6. Market lambs

7. Total sheep and lambs (sum of questions 3 to 6)

8. (On this operation) How many lambs do you expect to be born between January 1 and June 30, 2009?

9. How many sheep and lambs died or will die, including those killed by disease or predators, between January 1 and June 30, 2009?

10. (On this operation) How many lambs do you expect to be born between July 1 and December 31, 2009?

CONFIDENTIAL when completed. This survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada, 1985, c. S-19. Completion of this questionnaire is a legal requirement under the Statistics Act.

The purpose of this survey is to collect information on the hog industry. The statistics produced from the survey enable those active in the agricultural sector to observe and assess changes in the industry, measure performance and keep the agricultural community and general public informed of developments.

Statistics Canada is collecting information concerning the farm described on the label. If the operators of this holding manage any other farm(s) entirely separate from this farm (i.e., separate accounting books are kept), please do not include any data for the other farm(s) on this questionnaire.

A. When answering the questions, please include as of April 1, 2009:

  • All pigs on your operation regardless of ownership, including hogs custom fed or fed under contract for others.
  • Please do not report pigs which are owned by you but kept on a farm owned by someone else.

B. Pigs

1. On April 1, 2009 do you expect to have any pigs (on this operation)?

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1 (a). Were there any pigs (on this operation) during the past three months (January, February and March)?

  • Yes (Go to Section C and answer Questions 1, 2 and 3.)
  • No

2. Are pigs kept on this operation for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Total Number on April 1, 2009

3. Boars, 6 months and over 

4. Sows, for breeding and bred gilts

5. All other pigs

  1. Under 45 pounds (-20 kg) (include suckling pigs)
  2. 45 to 130 pounds (20 to 60 kg)
  3. Over 130 pounds (60+ kg)

6. Total pigs (sum of questions 3 to 5)

C. Farrowings

1. (On this operation) How many sows and bred gilts farrowed during January, February and March, 2009? (If none, go to question 4)

2. How many pigs were born alive during the same period (January, February and March, 2009)?

3. Of the number of pigs born alive, how many died or were destroyed before weaning during January, February and March, 2009?

4. How many sows and bred gilts are expected to farrow during April, May and June, 2009?

5. How many sows and bred gilts are expected to farrow during July, August and September, 2009?

D. Shipments

1. How many pigs did this operation ship for slaughter in Canada between January 1st and March 31st, 2009?

2. How many pigs did this operation ship for export to the United States during the same period (between January 1st and March 31st, 2009)?

3. How many pigs did this operation ship to another farm in Canada for feeding or breeding purposes during the same period (between January 1st and March 31st, 2009)?

4. What was the total number of pigs shipped by this operation during the same period (between January 1st and March 31st, 2009)?

E. Federal/provincial agreement to share information

New Brunswick, Ontario, Manitoba, Saskatchewan and British Columbia only:

To reduce response burden and to ensure more uniform statistics, Statistics Canada has entered into data sharing agreements under Section 12 of the Statistics Act with:

  • the New Brunswick Department of Agriculture and Rural Development
  • the Ontario Ministry of Agriculture and Food and the Ontario Central Statistics Services
  • the Manitoba Department of Agriculture
  • Saskatchewan Agriculture and Food
  • the British Columbia Ministry of Agriculture and Fisheries.

The information collected and shared will be kept confidential and used only for statistical purposes. Any information shared with a provincial ministry of agriculture is released in aggregate form only. The provincial ministry of agriculture must guarantee the confidentiality of all shared data.Statistics Canada does not provide the respondent's name or address to any provincial ministry of agriculture.

Do you agree to share this information?

  • Yes
  • No

Québec only:

To avoid duplication of enquiry this survey is conducted under a co-operative agreement with l'Institut de la statistique du Québec pursuant to Section 11 of the Statistics Act. The Québec Statistics Act includes the same provisions for confidentiality and penalties for disclosure of information as the Federal Statistics Act.

Comments

CONFIDENTIAL when completed. This survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada, 1985, c. S-19. Completion of this questionnaire is a legal requirement under the Statistics Act.

The purpose of this survey is to collect information on livestock. The statistics produced from the survey enable those active in the agricultural sector to observe and assess changes in the industry, measure performance and keep the agricultural community and general public informed of developments. The questions in Section C (Cattle and Calves Supplementary) are sponsored by Agriculture and Agri-Food Canada, to aid in the analysis of the cattle sector and the administration of the BSE adjustment programs including the Cattle Set Aside Program.

Statistics Canada is collecting information concerning the farm described on the label. If the operators of this holding manage any other farm(s) entirely separate from this farm (i.e., separate accounting books are kept), please do not include any data for the other farm(s) on this questionnaire.

Section A

When answering the questions, please include as of January 1, 2009 ...

... all livestock (cattle or calves, pigs, and/or sheep or lambs) on your operation regardless of ownership, including livestock custom fed, fed under contract for others and livestock pastured.

... all livestock owned by the operator and held on crownland, community pastures, and grazing projects.

... Please do not report livestock (cattle or calves, pigs and/or sheep or lambs) which are owned by you but kept on a farm, ranch or feedlot operated by someone else.

Section B. Cattle and/or calves

 1. On January 1, 2009 do you expect to have any cattle or calves on this operation? Including grazing projects, community pastures or crownland.

  • Yes 
  • No (Go to Section D)

2. Are cattle or calves kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Inventory questions - Total Number at January 1, 2009:

3. Bulls, 1 year and over  

4. Dairy cows  

5. Beef cows  

6. Calves, under 1 year  

7. Heifers, 1 year and over

  1. for dairy Replacement Heifers (1 year and over)
  2. for beef Replacement Heifers (1 year and over)
  3. for slaughter or feeder Heifers (1 year and over)

8. Steers, 1 year and over 

9. Total cattle and/or calves (sum of questions 3 to 8)

Questions on production - Total Number at January 1, 2009:

10. (On this operation) How many calves were born alive in the last 6 months (between July 1 and December 31st, 2008?

11. (On this operation) How many cows and heifers do you expect to calve between January 1 and June 30, 2009?

Section C. Cattle and calves supplementary

At January 1, 2009:

1. Of the dairy cows reported (Section B, Question 4), how many are more than 10 years of age? ( i.e. cows born before 1999)

2. Of the beef cows reported (Section B, Question 5), how many are more than 10 years of age? ( i.e . cows born before 1999)

3. Of the feeder heifers reported (Section B, Question 7c), how many are in the following three weight categories;

  1. More than (or equal to) 1100 lbs (500kg)?
  2. Between 900 lbs and 1100 lbs (409-500kg)?
  3. Less than (or equal to) 900 lbs (409kg)?

4. Of the steers (1 year and over) reported (Section B, Question 8), how many are in the following three weight categories;

  1. More than (or equal to) 1250 lbs (568kg)?
  2. Between 1000 lbs and 1250 lbs (455-568kg)?
  3. Less than (or equal to) 1000 lbs (455kg)?

5. Of those feeder heifers (Section B, Question 7c) and/or steers (1 year and over) (Section B, Question 8) reported as of January 1, how many are being fed a finishing ration (mostly grain)?

6. Of those feeder heifers (Section B, Question 7c) and/or steers (1 year and over) (Section B, Question 8) reported as of January 1, how many are under 21 months of age?

Section D. Pigs

 1. On January 1, 2009 do you expect to have any pigs (on this operation)?

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1. (a) Were there any pigs (on this operation) during the past three months (October, November and December 2008)?

  • Yes (Answer Questions 7, 8 and 9)
  • No (Go to Section E)

 2. Are pigs kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Total Number at January 1, 2009:

3. Boars, 6 months and over

4. Sows, for breeding and bred gilts

5. All other pigs

  1. Under 45 pounds (-20 kg) (Include suckling pigs)
  2. 45 to 130 pounds (20 to 60 kg)
  3. Over 130 pounds (60+ kg)

6. Total pigs (sum of questions 3 to 5)

7. (On this operation) How many sows and bred gilts farrowed during October, November and December 2008?

8. How many pigs were born alive during the same period (October, November and
December 2008)?

9. Of the number of pigs born alive, how many died or were destroyed before weaning during October, November and December 2008?

10. How many sows and bred gilts are expected to farrow during January, February and March 2009?

11. How many sows and bred gilts are expected to farrow during April, May and June 2009?

12. How many pigs did this operation ship for slaughter in Canada between October 1st and December 31st, 2008?

13. How many pigs did this operation ship for export to the United States during the same period (between October 1st and December 31st, 2008)?

14. How many pigs did this operation ship to another farm in Canada for feeding or breeding purposes during the same period (between October 1st and December 31st, 2008)?

15. What was the total number of pigs shipped by this operation during the same period (between October 1st and December 31st, 2008)?

Section E. Sheep and/or lambs

 1. On January 1, 2009 do you expect to have any sheep or lambs on this operation? Including grazing projects, community pastures or crownland.

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1. (a) Were there any sheep or lambs kept on this operation between July 1 and December 31st, 2008?

  • Yes (Answer Questions 8, 9 and 10)
  • No (Go to Section F)

2. Are sheep or lambs kept on this operation for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Inventory questions - Total Number at January 1, 2009:

3. Rams, 1 year and over

4. Ewes

5. Replacement lambs

6. Market lambs

7. Total sheep and lambs (sum of questions 3 to 6)

Questions on production - Total Number at January 1, 2009:

8. (On this operation) How many lambs were born in the last 6 months (between July 1 and December 31st, 2008)?

9. How many sheep and lambs died, including those killed by disease or predators, between July 1 and December 31st, 2008?

10. (On this operation) How many lambs do you expect to be born between January 1 and June 30, 2009?

Section F. Federal/provincial agreement to share information

New Brunswick, Ontario, Manitoba, Saskatchewan and British Columbia only:

To reduce response burden and to ensure more uniform statistics, Statistics Canada has entered into data sharing agreements under Section 12 of the Statistics Act with:

  • the New Brunswick Department of Agriculture and Rural Development
  • the Ontario Ministry of Agriculture and Food and the Ontario Central Statistics Services
  • the Manitoba Department of Agriculture
  • Saskatchewan Agriculture and Food
  • the British Columbia Ministry of Agriculture and Fisheries.

The information collected and shared will be kept confidential and used only for statistical purposes. Any information shared with a provincial ministry of agriculture is released in aggregate form only. The provincial ministry of agriculture must guarantee the confidentiality of all shared data.

Statistics Canada does not provide the respondent's name or address to any provincial ministry of agriculture.

Do you agree to share this information?

  • Yes
  • No

Québec only:

To avoid duplication of enquiry this survey is conducted under a co-operative agreement with l'Institut de la statistique du Québec pursuant to Section 11 of the Statistics Act. The Québec Statistics Act includes the same provisions for confidentiality and penalties for disclosure of information as the Federal Statistics Act.

Comments

CONFIDENTIAL when completed. This survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada, 1985, c. S-19. Completion of this questionnaire is a legal requirement under the Statistics Act.

The purpose of this survey is to collect information on livestock. The statistics produced from the survey enable those active in the agricultural sector to observe and assess changes in the industry, measure performance and keep the agricultural community and general public informed of developments. The questions in Section C (Cattle and Calves Supplementary) are sponsored by Agriculture and Agri-Food Canada, to aid in the analysis of the cattle sector and the administration of the BSE adjustment programs including the Cattle Set Aside Program.

Statistics Canada is collecting information concerning the farm described on the label. If the operators of this holding manage any other farm(s) entirely separate from this farm (i.e., separate accounting books are kept), please do not include any data for the other farm(s) on this questionnaire

Section A.

When answering the questions, please include as of July 1, 2009 ...

... all livestock (cattle or calves, pigs, and/or sheep or lambs) on your operation regardless of ownership, including livestock custom fed, fed under contract for others and livestock pastured.

... all livestock owned by the operator and held on crownland, community pastures, and grazing projects.

... Please do not report livestock (cattle or calves, pigs and/or sheep or lambs) which are owned by you but kept on a farm, ranch or feedlot operated by someone else.

Section B. Cattle and/or calves

 1. On July 1, 2009 do you expect to have any cattle or calves on this operation? Including grazing projects, community pastures or crownland.

  • Yes
  • No (Go to Section D)

2. Are cattle or calves kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Inventory questions - Total Number at July 1, 2009

3. Bulls, 1 year and over

4. Dairy cows

5. Beef cows

6. Calves, under 1 year

7. Heifers, 1 year and over

  1. for dairy Replacement Heifers (1 year and over)
  2. for beef Replacement Heifers (1 year and over)
  3. for slaughter or feeder Heifers (1 year and over) 

8. Steers, 1 year and over

9. Total cattle and/or calves (sum of questions 3 to 8)

Questions on production - Total Number at July 1, 2009

10. (On this operation) How many calves were born alive in the last 6 months between January 1 and June 30, 2009?

11. (On this operation) How many cows and heifers do you expect to calve between July 1 and December 31, 2009?

Section C. Cattle and calves supplementary

At July 1, 2009:

1. Of the dairy cows reported (Section B, Question 4), how many are more than 10 years of age? ( i.e. cows born before 1999)

2. Of the beef cows reported (Section B, Question 5), how many are more than 10 years of age? ( i.e. cows born before 1999)

3. Of the (Section B, Question 7b) feeder heifers reported, how many are in the following three weight categories;

  1. More than (or equal to) 1100 lb (500 kg)
  2. Between 900 lb and 1100 lb (409-500 kg)
  3. Less than (or equal to) 900 lb (409 kg)

4. Of the (Section B, Question 8) steers (1 year and over) reported, how many are in the following three weight categories;

  1. More than (or equal to) 1250 lb (568 kg)
  2. Between 1000 lb and 1250 lb (455-568 kg)
  3. Less than (or equal to) 1000 lb (455 kg)

5. Of those (Section B, Question 7b) feeder heifers and/or (Section B, Question 8) steers (1 year and over) reported as of July 1, how many are being fed a finishing ration (mostly grain)?

6. Of those feeder heifers (Section B, Question 7b) and/or steers (1 year and over ) (Section B, Question 8) reported as of July 1, how many are under 21 months of age?

Section D. Pigs

1. On July 1, 2009 do you expect to have any pigs on this operation?

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1. (a) Were there any pigs (on this operation) during April, May and June, 2009?

  • Yes (Answer Questions 7, 8 and 9)
  • No (Go to Section E)

2. Are pigs kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Total Number at July 1, 2009:

3. Boars, 6 months and over

4. Sows, for breeding and bred gilts

5. All other pigs

  1. Under 45 pounds (-20 kg) (Include suckling pigs)
  2. 45 to 130 pounds (20 to 60 kg)
  3. Over 130 pounds (60+ kg)

6. Total pigs (sum of questions 3 to 5)

7. (On this operation) How many sows and bred gilts farrowed or are expected to farrow during April, May and June 2009?

8. (On this operation) How many pigs were born alive or will be born alive during the same period (April, May and June 2009)?

9. Of the number of pigs born alive, how many do you expect to die or to be destroyed before weaning during April, May and June 2009?

10. How many sows and bred gilts are expected to farrow during July, August and
September 2009?

11. How many sows and bred gilts are expected to farrow during October, November and December 2009?

Section E. Sheep and/or lambs

 1. On July 1, 2009 do you expect to have any sheep or lambs (on this operation)? Including grazing projects, community pastures or crownland.

  • Yes (Go to Question 2)
  • No (Go to Question 1a)

1. (a) Were there any sheep or lambs kept (on this operation) between January 1 and June 30, 2009?

  • Yes (Answer Questions 8, 9 and 10)
  • No (Go to Section F)

2. Are sheep or lambs kept (on this operation) for someone else? (If yes include them as part of inventory.)

  • Yes
  • No

Inventory questions - Total Number at July 1, 2009

3. Rams, 1 year and over

4. Ewes

5. Replacement lambs

6. Market lambs

7. Total sheep and lambs (sum of questions 3 to 6)

Questions on production - Total Number at July 1, 2009

8. (On this operation) How many lambs were born in the last 6 months (between January 1 and June 30, 2009)?

9. How many sheep and lambs died or will die, including those killed by disease or predators, between January 1 and June 30, 2009?

10. (On this operation) How many lambs do you expect to be born between July 1 and December 31, 2009?

Section F. Federal/provincial agreement to share information

New Brunswick, Ontario, Manitoba, Saskatchewan and British Columbia only:

To reduce response burden and to ensure more uniform statistics, Statistics Canada has entered into data sharing agreements under Section 12 of the Statistics Act with:

  • the New Brunswick Department of Agriculture and Rural Development
  • the Ontario Ministry of Agriculture and Food and the Ontario Central Statistics Services
  • the Manitoba Department of Agriculture
  • Saskatchewan Agriculture and Food
  • the British Columbia Ministry of Agriculture and Fisheries.

The information collected and shared will be kept confidential and used only for statistical purposes. Any information shared with a provincial ministry of agriculture is released in aggregate form only. The provincial ministry of agriculture must guarantee the confidentiality of all shared data.

Statistics Canada does not provide the respondent's name or address to any provincial ministry of agriculture.

Do you agree to share this information?

  • Yes
  • No

Québec only:

To avoid duplication of enquiry this survey is conducted under a co-operative agreement with l'Institut de la statistique du Québec pursuant to Section 11 of the Statistics Act. The Québec Statistics Act includes the same provisions for confidentiality and penalties for disclosure of information as the Federal Statistics Act.

Comments

Introduction
Ever users
Past use
Location of use
Individual use
Specific use
Government online
Electronic commerce
Non use
Privacy and security
Income
Personal income
Income ranges

Section: Introduction (ST)

ST_BEG
Beginning of section

ST_C01
If IntSession = 1 (AskFirst) (Go to ST_R01)
Else (Go to ST_R02)

ST_R01
We are conducting a study about Internet use, to better understand how Canadians are using the Internet and its influence on the economy. The questions will cover your personal non-business Internet use and the purchases you may have made over the Internet during the past 12 months. Even if you are not an Internet user, it is important that we obtain your views. Your answers will be kept confidential and only used for statistical purposes. This survey is voluntary. Collection Registration Number - STC/SDD-040-75115.

Default: (Go to ST_END)

ST_R02
We called earlier for you to complete a study on Internet use. The questions will cover your personal non-business Internet use and the purchases you may have made over the Internet during the past 12 months. Even if you are not an Internet user, it is important that we obtain your views. Your answers will be kept confidential and only used for statistical purposes. This survey is voluntary. Collection Registration Number - STC/SDD-040-75115

ST_END
End of section

Section: Ever users  (EV)

EV_BEG
Beginning of section

EV_Q01
Have you ever used the Internet (E-mail or World Wide Web) from home, work, school, or any other location for personal non-business use?

  1. Yes
  2. No
  3. DK, RF

Coverage: All respondents

EV_Q02
How many years have you used the Internet?

Interviewer: Read categories to respondent.

  1. Less than 1 year
  2. 1 to 2 years (1 year or more but less than 2 years)
  3. 2 to 5 years (2 years or more but less than 5 years)
  4. 5 or more years
    DK, RF

Coverage: EV_Q01=1

EV_END
End of Section

Section: Past use  (PU)

PU_BEG
Beginning of Section

PU_C01
If EV_Q01 = 1 (Yes) (Go to PU_Q01)
Else (Go to PU_END)

PU_Q01
Did you use the Internet during the past 12 months for personal non-business use?

  1. Yes
  2. No
  3. DK, RF

Coverage: EV_Q01=1

PU_Q02
When was the last time you used the Internet?

Interviewer: Read categories to respondent.

This question refers to Internet use for personal non-business use.

  1. 1 to 2 years (1 year or more but less than 2 years)
  2. 2 to 5 years (2 years or more but less than 5 years)
  3. 5 or more years
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=2

PU_Q03
During the period that you last used the Internet, how often did you use it? Was it ... ?

Interviewer: Read categories to respondent.

  1. At least once a day
  2. At least once a week (but not every day)
  3. At least once a month (but not every week)
  4. Less than once a month
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=2

PU_Q04
From what location(s) did you use the Internet in the past?

Interviewer: Read categories to respondent. Mark all that apply.

 

  1. Home
  2. Work (for personal non-business use)
  3. School
  4. Public library
  5. Another location (Go to PU_Q05)
  6. DK, RF




    7.  
  7.  

Default: (Go to PU_Q06)

Coverage:EV_Q01=1 and PU_Q01=2

 

PU_Q05
From what other location(s), not previously mentioned, did you use the Internet?

Interviewer: Probe for what type of location; do not read list or give examples. Mark all that apply.
 

  1. Relatives' home
  2. Friends' or neighbours' home
  3. Government office, department or kiosk (including Community Access Program site)
  4. Internet or cyber café, or similar
  5. Voluntary organisation
  6. During travel (including hotel, airport, other office)
  7. Through a mobile telephone or another wireless personal digital assistant (PDA)
  8. Other - Specify (Go to PU_S05)
    DK, RF                     

Default: (Go to PU_Q06)

Coverage: EV_Q01=1 and PU_Q01=2 and PU_Q04=5

PU_S05
From what other location(s), not previously mentioned, did you use the Internet?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=2 and PU_Q04=5 and PU_Q05=08

PU_Q06
What are the reason(s) you no longer use the Internet from any location?

Interviewer: Mark all that apply.

  1. Too costly (service or equipment)
  2. Used at work, no longer in that position
  3. Used in school, no longer in school
  4. Too difficult to use
  5. No need
  6. I do not want to mistakenly give out personal information
  7. Concerned for exposure to objectionable material
  8. Other security, confidentiality or privacy concerns
  9. Equipment broken
  10. No time, too busy
  11. No computer access
  12. Other - Specify (Go to PU_S06)
    DK, RF

Default: (Go to PU_END)

Coverage: EV_Q01=1 and PU_Q01=2

PU_S06
What are the other reason(s) you no longer use the Internet?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=2 and PU_Q06=12

PU_END
End of Section

Section: Location of use  (LU)

LU_BEG
Beginning of Section


LU_C01
If PU_Q01 = 1 (Yes) (Go to LU_Q01)
Else (Go to LU_END)

LU_Q01
During the past 12 months, did you use the Internet for personal non-business use:
... from home?

  1. Yes
  2. No
  3. DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q02
During the past 12 months, did you use the Internet for personal non-business use:
... from work?

Interviewer: Do not include use from home for telework or home based business.

  1. Yes
  2. No
  3. DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q03
During the past 12 months, did you use the Internet for personal non-business use:
... as a student from school?

Interviewer: Do not include if respondent is a teacher or professor using in school for work.

  1. Yes
  2. No
  3. DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q04
During the past 12 months, did you use the Internet for personal non-business use:
... from a public library?

  1. Yes
  2. No
  3. DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q05
During the past 12 months, did you use the Internet for personal non-business use:
... from another location, not previously mentioned?

  1. Yes
  2. No (Go to LU_END)
    DK, RF (Go to LU_END)

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q06
From what other location(s), not previously mentioned, did you use the Internet during the past 12 months?

Interviewer: Mark all that apply.
 

  1. Relatives' home
  2. Friends' or neighbours' home
  3. Government office, department or kiosk (including Community Access Program site)
  4. Internet or cyber café, or similar
  5. Voluntary organisation
  6. During travel (including hotel, airport, other office)
  7. Through a mobile telephone or another wireless personal digital assistant (PDA)
  8. Other - Specify (Go to LU_S06)
    DK, RF

Default: (Go to LU_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q05=1

LU_S06
From what other location(s), not previously mentioned, did you use the Internet during the past 12 months?

Interviewer: Specify.(80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q05=1 and LU_Q06=08

LU_END
End of Section

Section:Individual use  (IU)

IU_BEG
Beginning of Section


IU_C01A
If LU_Q01 = 1 (Yes) (Go to IU_R01)
Else (Go to IU_END)

IU_R01
The next questions relate to your Internet use from home, during the past 12 months.

IU_Q01
Are you currently connected to the Internet at home by ... ?

Interviewer: Read categories to respondent. Mark all that apply.

  1. Telephone line connected to a computer
  2. Cable line connected to a computer
  3. (Connected through) a television
  4. Satellite dish
  5. Wireless (e.g., cellular telephone, personal digital assistant (PDA))
  6. Other connection
  7. I am not currently connected to the Internet but was in the past 12 months
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1


IU_C01B
If IU_Q01=06 (Other connection) (Go to IU_S01)
Else If IU_Q01=07 (I am not) (Go to IU_Q06)
Else (Go to IU_Q02)

IU_S01
What other connection do you use to access the Internet at home?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=06

IU_Q02
Through what devices can you access the Internet from home?

Interviewer: Read categories to respondent. Mark all that apply.
 

  1. Home personal computer
  2. Portable computer
  3. Digital television or set top box
  4. Video games machine (console) with Internet connection
  5. A mobile telephone or another wireless personal digital assistant (PDA)
  6. Other device
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,02,03,04,05,06)


IU_C02
If IU_Q02=06 (Other connection) (Go to IU_S02)
Else (Go to IU_Q03)

IU_S02
What other devices can your household use to access the Internet from home?

Interviewer: Specify.(80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q02=06

IU_Q03
How often do you use the Internet at home in a typical month?

Interviewer: Read categories to respondent.

  1. At least once a day
  2. At least once a week (but not every day)
  3. At least once a month (but not every week)
  4. Less than once a month
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,02,03,04,05,06)

IU_Q04
In a typical week, on average, how many hours do you spend on the Internet, at home?

Interviewer: Read categories to respondent.
 

  1. Less than 5 hours
  2. Between 5 and 9 hours
  3. Between 10 and 19 hours
  4. Between 20 and 29 hours
  5. Between 30 and 39 hours
  6. 40 hours or more per week
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,02,03,04,05,06)


IU_C05
If IU_Q01=02 (Cable) or 04 (Satellite dish) (Go to IU_END)
If IU_Q01=01 (Telephone), 03 (Television), 05 (Wireless), or 06 (Other connection) (Go to IU_Q05)
Else(Go to IU_END)

IU_Q05
Do you access the Internet at home using a high speed connection?

  1. Yes (Go to IU_END)
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,03,05,06)

IU_Q06 
Is there a cable or telephone high speed Internet service available in your area?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,03,05,06) and IU_Q05=2

IU_END
End of Section

Section: Specific use  (SU)

SU_BEG
Beginning of Section


SU_C01
If LU_Q01 = 1 (Yes) (Go to SU_Q01)
Else (Go to SU_END)

SU_Q01
During the past 12 months, have you used the Internet at home:
... for e-mail?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q02
During the past 12 months, have you used the Internet at home:
... to use an instant messenger (e.g., MSN , ICQ)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q03
During the past 12 months, have you used the Internet at home:
... to search for information about Canadian municipal, provincial or federal government(s)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q04
During the past 12 months, have you used the Internet at home:
... to communicate with Canadian municipal, provincial or federal government(s) (e.g., e-mail, online applications, online surveys)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q05
During the past 12 months, have you used the Internet at home:
... to search for medical or health related information?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q06
During the past 12 months, have you used the Internet at home:
... for education, training or school work?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q07
During the past 12 months, have you used the Internet at home:
... for travel information or making travel arrangements?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q08
During the past 12 months, have you used the Internet at home:
... to search for employment?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q09
During the past 12 months, have you used the Internet at home:
... for electronic banking (e.g., to pay bills, view statements, mortgage or interest rates, transfers among accounts)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q10 
During the past 12 months, have you used the Internet at home:
... to research investments?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q11
During the past 12 months, have you used the Internet at home:
... to play games?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q12
During the past 12 months, have you used the Internet at home:
... to obtain or save music? (Free or paid downloads)

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q13
During the past 12 months, have you used the Internet at home:
... to obtain or save software? (Free or paid downloads)

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q14
During the past 12 months, have you used the Internet at home:
... to view the news or sports (e.g., scores, follow a sporting event or team)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q15
During the past 12 months, have you used the Internet at home:
... to obtain weather reports or road conditions?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q16 
During the past 12 months, have you used the Internet at home:
... to listen to the radio over the Internet?

  1. Yes
  2. No
    DK, RF


Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q17 
During the past 12 months, have you used the Internet at home:
... to download or watch TV over the Internet?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q18
During the past 12 months, have you used the Internet at home:
... to download or watch a movie over the Internet?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q19
During the past 12 months, have you used the Internet at home:
... to research community events?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q20
During the past 12 months, have you used the Internet at home:
... to research other specific matters such as genealogy, religion, history, home renovations, parenting, pet care, maps, etc.. ?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q21
During the past 12 months, have you used the Internet at home:
... for general browsing for fun or leisure (surfing)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q22
During the past 12 months, have you used the Internet at home:
... to contribute content or to participate in discussion groups (blogging, message boards, posting images)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q23
During the past 12 months, have you used the Internet at home:
... to make telephone calls?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q24
During the past 12 months, have you used the Internet at home:
... to sell goods or services (through auction sites)?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q25
During the past 12 months, have you used the Internet at home:
... for any other reasons?

  1. Yes (Go to SU_S25)
  2. No
    DK, RF

Default: (Go to SU_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_S25
For what other reason(s), not previously mentioned, did you use the Internet during the past 12 months?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and SU_Q25=1

SU_END 
End of Section

Section: Government online  (GL)

GL_BEG
Beginning of Section


GL_C01A
If LU_Q01 = 1 (Yes) (Go to GL_C01B)
Else (Go to GL_END)

GL_R01
The next questions relates to governments in Canada.


GL_C01B
If SU_Q03 = 1 (Yes) or SU_Q04 = 1 (Yes)(Go to GL_Q01)
Else (Go to GL_END)

GL_Q01
During the past 12 months, have you used the Internet for personal non-business use for any of the following reasons?

Interviewer: Read categories to respondent. Mark all that apply.

  1. Search for government related information
  2. File your income tax
  3. Download a government form (e.g., a passport or Social Insurance Number form)
  4. Submit a completed form
  5. Access information on a government program or service
  6. Communicate with government departments or with an elected official (e.g., member of parliament)
  7. Vote in a municipal, provincial or federal election
  8. Provide your opinion during an online government consultation
  9. Other - Specify (Go to GL_S01)
    DK, RF

Default: (Go to GL_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and (SU_Q03=1 or SU_Q04=1)

GL_S01
What other reasons have you used the Internet for personal non-business use? (Related to obtaining information or communicating with government in Canada)

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and (SU_Q03=1 or SU_Q04=1) and GL_Q01=09

GL_END
End of Section

Section: Electronic commerce  (EC)

EC_BEG
Beginning of Section


EC_C01
If PU_Q01 = 1 (Yes)(Go to EC_R01)
Else (Go to EC_END)

EC_R01
The next few questions are about the Internet and its influence on purchases of goods and services. These relate to orders you made during the past 12 months for personal or household consumption only.  You may or may not have paid for these goods or services over the Internet. These questions do not include purchases for a business.

EC_Q01
During the past 12 months, have you ordered a good or service over the Internet? (For your personal or household use, not business use.)

  1. Yes
  2. No (Go to EC_Q08)
    DK, RF (Go to EC_Q08)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

EC_Q02
During the past 12 months, what types of goods or services were ordered?

Interviewer: Read categories to respondent. Mark all that apply.

  1. Computer software
  2. Computer hardware
  3. Music (e.g., CDs, tapes, MP3)
  4. Books, magazines, online newspapers
  5. Videos, digital video disc (DVD discs)
  6. Other entertainment products (concert, theatre tickets)
  7. Food, condiments, beverages
  8. Prescription drugs
  9. Other health, beauty, vitamins
  10. Clothing, jewellery and accessories
  11. Housewares (e.g., large appliances, furniture)
  12. Consumer electronics (e.g., camera, computer, stereo, TV, DVD player, VCR)
  13. Automotive (e.g., cars, trucks, recreational vehicles or products)
  14. Travel arrangements (e.g., hotel reservations, travel tickets, rental cars)
  15. Flowers - gifts
  16. Sports equipment
  17. Toys and games
  18. Real Estate
  19. Other - Specify (Go to EC_S02)
    DK, RF

Default: (Go to EC_Q03)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_S02
What other type of goods or services were ordered?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1 and EC_Q02=19

EC_Q03
During the past 12 months, how many separate orders for goods or services did you place over the Internet?

Interviewer: Number of transactions, not articles purchased. (3 spaces) [Min: 1 Max: 995]

  • DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_Q04
During the past 12 months, what was the estimated total cost, in Canadian dollars, of the goods and services you ordered over the Internet?

Interviewer: Probe for estimate. Round to the nearest dollar value. (6 spaces)  [Min: 0 Max: 999995]

  • DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1


EC_C05
If EC_Q03 = RESPONSE(Go to EC_Q05)
Else (Go to EC_C06)

EC_Q05
Of the total number of separate orders placed over the Internet, how many of these orders were from companies in Canada?

Interviewer: Number of transactions, not articles purchased.(3 spaces) [Min: 0 Max: 995]

  • DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1 and EC_Q03=1:995


EC_C06
If (EC_Q05 > 0) and (EC_Q05 < EC_Q03)(Go to EC_Q06)
Else (Go to EC_Q07)

EC_Q06
Of the total amount spent on goods or services ordered over the Internet, how much was spent on goods and services from companies in Canada?

Interviewer: Probe for estimate. Round to the nearest dollar value. (6 spaces)  [Min: 0 Max: 999995]

  • DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1 and EC_Q05>0 and EC_Q05<EC_Q03

EC_Q07
During the past 12 months, how did you pay for these goods or services ordered over the Internet?

Interviewer: Mark all that apply.

  1. Paid directly over the Internet (with a credit or debit card)
  2. Credit card over the telephone
  3. Payment on delivery (COD)
  4. By cheque
  5. Other
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_Q08
Have you used the Internet to 'Window Shop' for personal or household products or services? That is, have you used the Internet during the past 12 months to narrow down the search for goods or services without placing an order directly over the Internet?

  1. Yes
  2. No (Go to EC_END)
    DK, RF (Go to EC_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

EC_Q09
What types of goods or services were these?

Interviewer: Read categories to respondent. Mark all that apply.

  1. Computer software
  2. Computer hardware
  3. Music (e.g., CDs, tapes, MP3)
  4. Books, magazines, online newspapers
  5. Videos, digital video disc (DVD discs)
  6. Other entertainment products (concert, theatre tickets)
  7. Food, condiments, beverages
  8. Prescription drugs
  9. Other health, beauty, vitamins
  10. Clothing, jewellery and accessories
  11. Housewares (e.g., large appliances, furniture)
  12. Consumer electronics (e.g., camera, computer, stereo, TV, DVD player, VCR)
  13. Automotive (e.g., cars, trucks, recreational vehicles or products)
  14. Travel arrangements (e.g., hotel reservations, travel tickets, rental cars)
  15. Flowers - gifts
  16. Sports equipment
  17. Toys and games
  18. Real Estate
  19. Other - Specify (Go to EC_S09)
    DK, RF

Default: (Go to EC_Q10)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q08=1

EC_S09
What other type of goods or services were these?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q08=1 and EC_Q09=19

EC_Q10 
Did the search for goods and services using the Internet, 'Window Shopping', later result in a direct purchase from a retailer? That is, a purchase that did not involve the ordering or payment of a good or service over the Internet.

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q08=1

EC_END
End of Section

Section: Non use  (NU)

NU_BEG
Beginning of Section


NU_C01
If EV_Q01 = 1 and PU_Q01 = 1 (Yes) (Go to NU_END)
Else (Go to NU_Q01)

NU_Q01
During the next 12 months, do you plan to use the Internet from any location?

  1. Yes
  2. No
    DK, RF

Coverage: EV_Q01=2 and PU_Q01=2


NU_C02
If EV_Q01 = 2 (Go to NU_Q02)
Else (Go to NU_END)

NU_Q02
What are the reason(s) you do not use the Internet?

Interviewer: Mark all that apply.

  1. Cost (service or equipment)
  2. Limited access to a computer
  3. Internet or computer too difficult to use
  4. No need / not useful
  5. Not enough time
  6. Lack of skills or training
  7. Too much objectionable material on Internet
  8. Confidentiality, security or privacy concerns
  9. No interest
  10. Fear of technology
  11. Age reasons/Seniors
  12. Disability
  13. Other - Specify (Go to NU_S02)
    DK, RF

Default: (Go to NU_END)

Coverage: EV_Q01=2

NU_S02
What are the other reason(s) you do not use the Internet?

Interviewer: Specify. (80 spaces)

Note:  DK, RF are not allowed.

Coverage: EV_Q01=2 and NU_Q02=13

NU_END 
End of Section

Section: Privacy and security  (PS)

PS_BEG
Beginning of Section

PS_R01
The next set of questions relate to privacy and security concerns on the Internet.

PS_Q01
In general, how concerned (are you/would you be) about privacy on the Internet? For example, people finding out what websites you have visited, others reading your e-mail?

Interviewer: Read categories to respondent.

  1. Not at all concerned
  2. Concerned
  3. Very concerned
    DK, RF

Coverage: All respondents

PS_Q02
How concerned (are you/would you be) about conducting banking transactions over the Internet?

Interviewer: Read categories to respondent.

  1. Not at all concerned
  2. Concerned
  3. Very concerned
    DK, RF

Coverage: All respondents

PS_Q03
How concerned (are you/would you be) about using your credit card over the Internet?

Interviewer: Read categories to respondent.

  1. Not at all concerned
  2. Concerned
  3. Very concerned
    DK, RF

Coverage: All respondents

PS_Q04
How concerned (are you/would you be) about providing personal financial information to government departments over the Internet? (e.g., applying for employment insurance or a student loan?)

Interviewer: Read categories to respondent.

  1. Not at all concerned
  2. Concerned
  3. Very concerned
    DK, RF

Coverage:  All respondents

PS_Q05
How concerned (are you/would you be) about giving personal, non financial information to a government official in Canada over the Internet?

Interviewer: Read categories to respondent.

  1. Not at all concerned
  2. Concerned
  3. Very concerned
    DK, RF

Coverage: All respondents

PS_END
End of Section

Section: Income  (INC)

INC_STR
Beginning of Section

INC_R01
Various measures of income are needed to study the relationship between overall economic situation and use of the Internet.

INC_Q01
From which of the following sources did your household receive any income during the past 12 months?
                       
Interviewer: Read categories to respondent. Mark all that apply.                       

  1. Wages and salaries 
  2. Income from self-employment
  3. Dividends and interest on bonds, savings, stocks
  4. Employment Insurance
  5. Workers Compensation
  6. Benefits from Canada or Quebec pension plan
  7. Retirement pensions, superannuation and annuities
  8. Old Age Security and Guaranteed Income Supplement
  9. Child Tax Benefit
  10. Provincial or municipal social assistance or welfare
  11. Child Support
  12. Alimony
  13. Other income (e.g., rental, scholarships, other government income)
  14. No income
  15. DK, RF

Coverage: All respondents


INC_C02
If INC_Q01 = 14 (No income) (Go to INC_END)
Else (Go to INC_Q02)

INC_Q02
What is your best estimate of the total income before taxes and deductions of all household members, from all sources, during the past 12 months?

(7 spaces) [Min: 0 Max: 9999995]
 

  • DK, RF

Coverage:  INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13)


INC_C03
If INC_Q02 = DK, RF (Go to INC_B03)
Else (Go to INC_C04)

INC_B03
Call INR block. Value for IncomeType parameter is 1 (Household).


INC_C04
If Info.Hhldmems = 1 then set PrsnIncome = HHLDIncome (Go to INC_END)
Else (Go to INC_Q04)

Section: Personal income  (INP)

INC_Q04
What is your best estimate of your personal total income before taxes and deductions from all sources, during the past 12 months?

(7 spaces) [Min: 0 Max: 9999995]

  • DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and household size>1


INC_C05
If INC_Q04 = DK, RF (Go to INC_B05)
Else (Go to INC_END)

INC_B05
Call INR block. Value for IncomeType parameter is 2 (Personal).

INC_END
End of Section

Section: Income ranges  (INR)

INR_STR
Beginning of Section

INR_Q01
Can you estimate in which of the following groups your (personal/household) income falls?
Was (your total/the total household) income less than $60,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF))


INR_C02
If INR_Q01 = 1 (Yes) (Go to INR_Q02)
Else (Go to INR_C03)

INR_Q02
Was (your total/the total household) income less than $30,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=1


INR_C03
If INR_Q02 = 1 (Yes) (Go to INR_Q03)
Else (Go to INR_C04)

INR_Q03 
Was (your total/the total household) income less than $20,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q02=1

INR_C04
If INR_Q03 = 1 (Yes) (Go to INR_Q04)
Else(Go to INR_C05)

INR_Q04
Was (your total/the total household) income less than $10,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q03=1

                       
INR_C05
If INR_Q02 = 2 (No) (Go to INR_Q05)
Else(Go to INR_C06)

INR_Q05
Was (your total/the total household) income less than $40,000?

  1. Yes
  2. No
    DK, RF

Coverage: NC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=1 and INR_Q02=2


INR_C06
If INR_Q05 = 2 (No)(Go to INR_Q06)
Else(Go to INR_C07)

INR_Q06
Was (your total/the total household) income less than $50,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=1 and INR_Q05=2


INR_C07
If INR_Q01 = 2 (No)(Go to INR_Q07)
Else(Go to INR_C08)

INR_Q07
Was (your total/the total household) income less than $100,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=2


INR_C08
If INR_Q07 = 1 (Yes) (Go to INR_Q08)
Else (Go to INR_C09)

INR_Q08
Was (your total/the total household) income less than $80,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q07=1


INR_C09
If INR_Q08 = 1 (Yes) (Go to INR_Q09)
Else (Go to INR_C10)

INR_Q09
Was (your total/the total household) income less than $70,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q08=1


INR_C10
If INR_Q08 = 2 (No)(Go to INR_Q10)
Else (Go to INR_C11)

INR_Q10
Was (your total/the total household) income less than $90,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q07=1 and INR_Q08=2


INR_C11
If INR_Q07=2 (NO) (Go to INR_Q11)
Else (Go to INR_END)

INR_Q11
Was (your total/the total household) income less than $150,000?

  1. Yes
  2. No
    DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q07=2

INR_END
End of Section

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