Table of contents

• Introduction
  • Administration of the Access to Information Act
  • Organization and mandate of Statistics Canada
  • Delegation instrument
  • Resources
  • Statistical report
• Implementation: Access to Information
  • Access to information requests
  • Types of records requested
  • Other requests
  • Trends in the disposition of completed requests
  • Completion time and extensions
  • Exemptions and exclusions invoked
  • Fees
  • Costs
• Training initiatives for Access to Information
• Policies, guidelines and procedures
• Complaints and investigations
• Monitoring of the requests
• Appendix A: Delegation instrument
• Appendix B: Statistical report

Introduction

The Access to Information Act establishes the principle that the general public has the right to access information controlled by federal government institutions, and that exceptions should be limited and specific.

The Annual Report on the Administration of the Access to Information Act is prepared and submitted, in accordance with section 72 of the Act, and covers the period from April 1, 2019, to March 31, 2020. The report is tabled in Parliament.

Due to the exceptional measures taken to curb the spread of COVID-19 and to protect federal employees, Statistics Canada employees have been operating with significantly-reduced on-site workforces since March 16, 2020.

Administration of the Access to Information Act

By virtue of section 24 of the Access to Information Act, which is a mandatory provision, information collected under the Statistics Act, and protected by section 17 of that Act, cannot be made available to anyone attempting to obtain it using the Access to Information Act. This exception enables the Agency to continue giving a clear and unqualified assurance to its respondents that the confidentiality provisions of the Statistics Act are preserved by the Access to Information Act.

The administration of the access to information legislation within Statistics Canada and the Access to Information and Privacy Coordinator for the Agency is the responsibility of the Director of the Office of Privacy Management and Information Coordination who is also the ATIP Coordinator.

Organization and mandate of Statistics Canada

Statistics Canada's mandate derives primarily from the Statistics Act. The Act requires that the Agency collect, compile, analyze and publish statistical information on the economic, social, and general conditions of the country and its citizens. The Act also requires that Statistics Canada co-ordinate the national statistical system, specifically to avoid duplication in the information collected by government. To this end, the Chief Statistician may enter into joint data-collection or data-sharing agreements with provincial and territorial statistical agencies, as well as with federal, provincial, and territorial government departments pursuant to provisions of the Act.

The Statistics Act specifically requires Statistics Canada to conduct a Census of Population and a Census of Agriculture every five years. The Act also gives the Agency substantial powers to request information for statistical purposes through surveys of Canadian businesses and households. Under the Act, the Chief Statistician determines whether a survey will be mandatory or voluntary. Statistics Canada has generally made voluntary household data collection other than the Census of Population and the Labour Force Survey, as the latter produces key economic data. The Census of Agriculture and most other business surveys are mandatory. Refusal to participate in a mandatory survey is subject to legal penalties.

By law, Statistics Canada can also access administrative records, including personal and business tax data, credit information, customs declarations, and birth and death records. Such records are critical sources of statistical information that enable the Agency to reduce reporting burden on businesses and individual respondents. Statistics Canada is considered a leader among the world's statistical agencies in reducing reporting burden by using administrative data.

These mechanisms help Statistics Canada fulfill its commitment to ensuring that Canadians have all the key information on Canada's economy, society and environment that they require to function effectively as citizens and decision makers in a rapidly evolving world.

Delegation Order

The delegation order exercises the powers and functions of the Minister as the head of a government institution, pursuant to section 73 of the Access to Information Act. The current detailed list of authorities under the Access to Information Act was formally delegated by the Minister of Industry (Appendix A) as of November 2017 and provides full delegated authority to the Director of the Office of Privacy Management and Information Coordination and the Chief, Statistical Agreements, Licensing and Legislation Section.

Resources

The Access to Information and Privacy (ATIP) Office operates within an allocation of 2.08 persons/year. The Director of Office of Privacy Management and Information Coordination has been delegated all the responsibilities. An Access to Information and Privacy Project Manager and a Senior Access to Information and Privacy analyst are assigned on a full-time basis to this responsibility. Two additional analysts were hired to join the Access to Information and Privacy Office, during the reporting period.

Statistical report

The statistical report provides aggregate data on the application of the Access to Information Act (Appendix B). This information is made public annually in an Information about Programs and Information Holdings (formerly Info Source) Bulletin and is included with the annual report.

Implementation: Access to Information

Access to Information requests

During the reporting period, from April 1, 2019, to March 31, 2020, Statistics Canada received 141 new access to information requests. In addition, 42 requests were carried forward from the previous reporting period, for a total of 183 requests. Of the total, 134 requests were completed; leaving 49 to be carried forward to the next reporting period.

Media and the public were the largest client groups, as they represented 94 of the 141 requests that were received during the reporting period.

For the completed requests, all records were either disclosed in full or in part for 67 requests, the information was fully exempted/excluded for 21 requests, no records existed for 38 requests, 7 requests were abandoned by the requestors.

In responding to the formal access to information requests, approximately 5,000 pages were reviewed and more than 3,700 pages were released. A total of 42 requestors received information electronically on CD-ROM, and the rest were provided in paper format.

The following table shows the latest five-year trend of the Agency's processing of access to information requests.

Statistics Canada processing of access to information requests, 2012/2013 - 2018/2018

Fiscal Year	Requests Received	Requests Completed	Number of Pages Processed	Number of Pages Released
2019/2020	141	134	5,031	3,748
2018/2019	154	128	6,020	5,467
2017/2018	115	116	10,254	7,222
2016/2017	222	212	12,571	10,026
2015/2016	146	144	11,365	4,542

Types of records requested

The substance of the requests covered the entire range of matters pertaining to Statistics Canada's role and included:

• data from statistical programs or background information relating to statistical programs and information on the availability of data from standard dissemination tables;
• records related to the administration of the Agency (most records were released with minimal exemptions);
• census information;
• IT security policies, procedures and techniques;
• clients wishing to access their personal information;
• requests from trustees or estate administrators.

In this last case, the regulations permit duly authorized representatives to act on behalf of a minor or an incompetent person to administer their affairs or estate. To do so, the trustees and estate administrators seek personal information from the census or from 1940 national registration records of deceased individuals, minors, or dependent adults. In the case of the deceased, the administrator of the estate may exercise these rights, but only for the purposes of estate administration.

Other requests

From April 1, 2019, to March 31, 2020, Statistics Canada also received 103 Access to Information Act consultation requests from other departments. The Agency was asked to review 2,592 pages of information. The Access to Information and Privacy Office processed 103 of the consultation requests this fiscal year.  Forty-eight (48) consultations were completed within 1-15 days, seventeen (17) consultations were completed within 16-30 days, twenty-nine (29) consultations were completed within 31-60 days, seven (7) were completed within 61-120 days and two (2) were completed within 121-180 days. Five (5) consultations have been carried forward to the next reporting period.

Summaries of completed Access to Information Act requests are available on the “Open Government Portal”. Requests for copies of these completed requests, as well as requests not processed under the Act, are classified as informal requests. This past fiscal year, 13 requests were processed informally, totalling approximately 764 documents.

The ATIP Office acted as a resource for Statistics Canada officials, offering advice and guidance on the provisions under the legislation. The office was consulted on the disclosure and collection of data on a wide range of matters, including:

• publications to be posted on the open government portal;
• proactive disclosure on travel and hospitality;
• Management Accountability Framework assessments;
• security of information;
• reviews of audits to be posted on the Internet;
• reviews of parliamentary questions and responses;
• updates to the ATIP internet and intranet sites;
• reviews of and updates to ATIP business practices and procedures.

Trends in the disposition of completed requests

The disposition of the 134 requests completed in 2019/2020 was as follows:

• 24 were fully disclosed (18%)
• 43 were partially disclosed (32%)
• 21 were exempt/excluded in entirety (16%)
• 7 were abandoned by applicants (5%)
• 38 information did not exist (29%)

In 2019/2020 the number of requests completed has increased to 134 for an average of about 147 over the last five years.

Completion time and extensions

All completed requests in 2019/20 were processed as prescribed by the Act and within the time required for all of them. Several factors contributed to Statistics Canada's timely response rate over the past year, information sessions with officials, and a streamlined delegation order.

The requests were completed as follows:

• 62 within 1 to 15 days (46%)
• 28 within 16 to 30 days (21%)
• 11 within 31 to 60 days (8%)
• 9 within 61 to 120 days (7%)
• 19 within 121 to 180 days (14%)
• 5 within 181 to 365 days (4%)

Out of the 134 requests processed, an extension was taken in 37 cases either for interference with operations of the department, to consult with other federal institutions, and/or to consult with Legal Services for Cabinet confidences.

Exemptions and exclusions invoked

The Access to Information Act allows and in some case requires certain data to not be released. In 2019/2020 the following sections of the Act were invoked:

• Section 15(1) – International Affairs (1)
• Section 16(1)(c) – Records containing information pertaining to ongoing investigations (2)
• Section 16(2)(a) – Records containing information pertaining to criminal methods or techniques (1)
• Section 16(2)(c) – Records containing information on vulnerability of systems, including computer or communications systems (11)
• Section 18(a) – Financial information that belongs to the Government of Canada (1)
• Section 18(b) – Information the disclosure of which could reasonably be expected to prejudice the competitive position of a government institution or to interfere with contractual or other negotiations of a government institution (1)
• Section 19 – Records containing personal information (23)
• Section 20 – Records containing third-party business information (29)
• Section 21 – Records containing information relating to internal decision-making (20)
• Section 22 – Records containing information relating to testing procedures, tests and audits (2)
• Section 24 – Records that have a statutory prohibition against disclosure (1)
• Section 69 – Cabinet Confidences (12)

Fees

Application fees are applied as described in the Access to Information Act. During the reporting period, $590 was collected in application fees. There were no search fees and no fees were collected for reproduction and preparation time. The Agency waived $115 worth of fees, specifically application fees in cases where the requested information was, or was to be, published or could have been obtained through a custom data request where fees apply. Fees were also waived for those individuals who were making a request for their own personal information.

Costs

During 2019/2020, the ATIP Office incurred an estimated $181,430 in salary costs and $3,539 in administrative costs to administer the Access to Information Act.

Training initiatives for Access to Information

In 2019/2020, the Access to Information and Privacy (ATIP) Office began developing a formal training program for all staff across the Agency, which was expected to begin April 2020.  Informal one-on-one training was made available to all staff within the Agency, until such time as the formal training is implemented.  The informal training assists staff in understanding their obligations under the Act, as well as informing them about policies and directives related to information at Statistics Canada.

Policies, guidelines and procedures

The ATIP Office has a variety of tools in place to ensure that ATIP contacts are well informed about their roles and responsibilities for coordinating ATIP requests. These tools include checklists on the steps to follow when providing records for access to information requests and on the availability of the ATIP team throughout the process.

In 2019/2020, no new or revised governing instruments related to ATI were implemented at Statistics Canada.

Complaints and investigations

There were three complaints lodged against Statistics Canada with the Office of the Information Commissioner of Canada during the current reporting period.  Two complaints pertained to the existence of records, and one complaint pertained to an extension.  The Office of the Information Commissioner deemed the complaint pertaining to the extension as well-founded.  One complaint was settled by agreement between parties, and the other has not yet been resolved.

Monitoring of the requests

At Statistics Canada, the ATIP Office processes and monitors requests by registering them in a comprehensive system known as Privasoft – Case Management. An acknowledgment of the request and of the application fee of $5.00 is sent to the client and a retrieval form is forwarded to the relevant program area (Office of Primary Interest (OPI)). If the OPI and/or the ATIP Office need to clarify the request, only the ATIP Office contacts the client, unless prior approval is provided by the client. Client names are always kept confidential.

The retrieval form provided to the OPI was created by the ATIP Office at Statistics Canada and is based upon the Policy on Access to Information and the Directive on the Administration of Access to Information from the Treasury Board Secretariat of Canada. The form includes the text of the request, the name of the ATIP Officer and his/her phone number, and the date by which records are required (normally 5 to 10 days). It is noted on the form that the ATIP Office is required to report annually on the administrative costs related to requests and thus information is needed on the level(s) and group(s) of those involved in the retrieval, the amount of time spent working on the request (this includes time for search, retrieval, internal review (relevant or not to the request) and photocopying). The individuals providing the records are asked to identify any records which may be sensitive in nature (e.g., legal issues, Cabinet confidences, personal information, company information, advice to the Minister), which may require consultations, and/or which may generate media interest. The Director or Director General of the program area sign-off the form.

The ATIP Office assists the program areas with the retrieval of records from day one. As 5 to 10 days are allowed for the retrieval, a follow-up is made on the fifth day. If additional time is required for the retrieval, this is when the program area is to notify the ATIP Office. An additional 1 to 5 days may be granted depending on the amount of work remaining. Once the documents are received from the OPI, the ATIP Office ensures the form is duly completed and that it has been signed by the appropriate manager. The ATIP Office then takes 5 to 10 days to review and process the records. If sensitive issues are identified in the submitted materials, 1-3 days prior to the release of the final version to the client, an e-mail is sent to Strategic Communications and Outreach Branchand to any other relevant programs to inform them of the release. The OPI and management are very aware of the importance of ATIP requests.

Appendix A: Delegation Instrument

Access to Information and Privacy Acts Delegation Order

The Minister of Industry, pursuant to section 73 of the Access to Information Act and the Privacy Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers and functions of the Minister as the head of Statistics Canada, under the section of the Act set out in the schedule opposite each position. This designation replaces all previous delegation Orders.

Schedule

Schedule

Position	Access to Information Act and Regulations	Privacy Act and Regulations
Chief Statistician of Canada	Full authority	Full authority
Chief of Staff, Office of the Chief Statistician	Full authority	Full authority
Director, Information Management Division	Full authority	Full authority
Chief, Statistical Agreements, Legislation and Licensing Section	Full authority	Full authority
Senior Statistical and Legal Analyst, Statistical Agreements, Legislation and Licensing Section	Sections 7(a), 8(1), 9, 11(2), 11(3), 11(4), 11(5), 11(6), 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27(1), 27(4), 28(1)(b), 28(2), 28(4), 68, 69, 71(1) Regulations: 6(1), 7(1), 7(2), 7(3), 8, 8.1	Sections 8(2)(j), 8(2)(m), 10, 14, 15, 17(2)(b), 17(3)(b), 18(2), 19(1), 19(2), 20, 21, 22, 23, 24, 25, 26, 27, 28, 70 Regulations: Sections 9, 11(2), 11(4), 13(1), 14
Senior Access to Information and Privacy Project Manager	Sections 7(a), 8(1), 9, 11(2), 11(3), 11(4), 11(5), 11(6), 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27(1), 27(4), 28(1)(b), 28(2), 28(4), 68, 69, 71(1) Regulations: Sections 6(1), 7(1), 7(2), 7(3), 8, 8.1	Sections 8(2)(j), 8(2)(m), 10, 14, 15, 17(2)(b), 17(3)(b), 18(2), 19(1), 19(2), 20, 21, 22, 23, 24, 25, 26, 27, 28, 70 Regulations: 9, 11(2), 11(4), 13(1), 14
Senior Access to Information and Privacy Project Officer	Sections 7(a), 8(1), 9, 11(2), 11(3), 11(4), 11(5), 11(6), 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27(1), 27(4), 28(1)(b), 28(2), 28(4), 68, 69, 71(1) Regulations: Sections 6(1), 7(1), 7(2), 7(3), 8, 8.1	Sections 8(2)(j), 8(2)(m), 10, 14, 15, 17(2)(b), 17(3)(b), 18(2), 19(1), 19(2), 20, 21, 22, 23, 24, 25, 26, 27, 28, 70 Regulations: 9, 11(2), 11(4), 13(1), 14

The original version was signed by
The Honourable Navdeep Banes
Minister of Innovation, Science and Economic Development
Dated, at the City of Ottawa
November 1, 2017

Appendix B: Statistical Report on the Access to Information Act

Name of institution: Statistics Canada

Reporting period: 2019-04-01 to 2020-03-31

Part 1: Requests Under the Access to Information Act

1.1 Number of requests

Number of requests

	Number of Requests
Received during reporting period	141
Outstanding from previous reporting period	42
Total	183
Closed during reporting period	134
Carried over to next reporting period	49

1.2 Sources of requests

Sources of requests

Source	Number of Requests
Media	40
Academia	18
Business (private sector)	26
Organization	3
Public	54
Decline to Identify	0
Total	141

1.3 Informal requests

Informal requests

	Completion Time
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
Informal requests	11	2	0	0	0	0	0	13
Note: All requests previously recorded as "treated informally" will now be accounted for in this section only. TBS/SCT 350-63 (Rev. 2011/03)

Part 2: Decline to act on vexatious, made in bad faith or abuse of right requests

Decline to act on vexatious, made in bad faith or abuse of right requests

Types	Number of Requests
Outstanding from previous reporting period	0
Sent during reporting period	0
Total	0
Approved by the Information Commissioner during reporting period	0
Declined by the Information Commissioner during reporting period	0
Carried over to next reporting period	0

Part 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time

Disposition and completion time

Disposition of Requests	Completion Time
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
All disclosed	8	10	2	3	1	0	0	24
Disclosed in part	7	5	4	4	18	5	0	43
All exempted	1	1	0	0	0	0	0	2
All excluded	13	5	0	1	0	0	0	19
No records exist	27	6	5	0	0	0	0	38
Request transferred	1	0	0	0	0	0	0	1
Request abandoned	5	1	0	1	0	0	0	7
Neither confirmed nor denied	0	0	0	0	0	0	0	0
Decline to act with the approval of the Information Commisioner	0	0	0	0	0	0	0	0
Total	62	28	11	9	19	5	0	134

3.2 Exemptions

Exemptions

Section	Number of Requests
13(1)(a)	0
13(1)(b)	0
13(1)(c)	0
13(1)(d)	0
13(1)(e)	0
14	0
14(a)	0
14(b)	0
15(1)	1
15(1) - I.A.	0
15(1) - Def.	0
15(1) - S.A.	0
16(1)(a)(i)	0
16(1)(a)(ii)	0
16(1)(a)(iii)	0
16(1)(b)	1
16(1)(c)	0
16(1)(d)	0
16(2)	0
16(2)(a)	0
16(2)(b)	0
16(2)(c)	11
16(3)	0
16.1(1)(a)	0
16.1(1)(b)	0
16.1(1)(c)	0
16.1(1)(d)	0
16.2(1)	0
16.3	0
16.4(1)(a)	0
16.4(1)(b)	0
16.5	0
17	0
18(a)	1
18(b)	1
18(c)	0
18(d)	0
18.1(1)(a)	0
18.1(1)(b)	0
18.1(1)(c)	0
18.1(1)(d)	0
19(1)	23
20(1)(a)	7
20(1)(b)	13
20(1)(b.1)	0
20(1)(c)	8
20(1)(d)	1
20.1	0
20.2	0
20.4	0
21(1)(a)	9
21(1)(b)	10
21(1)(c)	1
21(1)(d)	0
22	2
22.1(1)	0
23	0
23.1	0
24(1)	1
26	0
I.A.: International Affairs Def.: Defence of Canada S.A.: Subversive Activities

3.3 Exclusions

Exclusions

Section	Number of Requests
68(a)	9
68(b)	0
68(c)	0
68.1	0
68.2(a)	0
68.2(b)	0
69(1)	0
69(1)(a)	0
69(1)(b)	0
69(1)(c)	1
69(1)(d)	0
69(1)(e)	3
69(1)(f)	0
69(1)(g) re (a)	3
69(1)(g) re (b)	0
69(1)(g) re (c)	2
69(1)(g) re (d)	0
69(1)(g) re (e)	3
69(1)(g) re (f)	0
69.1(1)	0

3.4 Format of information released

Format of information released

Format	Number of requests
Paper	24
Electronic	42
Other	1

3.5 Complexity

3.5.1 Relevant pages processed and disclosed

Relevant pages processed and disclosed

Disposition of Requests	Number of Pages Processed	Number of Pages Disclosed	Number of Requests
All disclosed	5031	3748	95

3.5.2 Relevant pages processed and disclosed by size of requests

Relevant pages processed and disclosed by size of requests

Disposition	Less Than 100 Pages Processed		101-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
All disclosed	23	504	5	973	0	0	0	0	0	0
Disclosed in part	26	636	15	1919	2	540	0	0	0	0
All exempted	2	0	0	0	0	0	0	0	0	0
All excluded	19	0	0	0	0	0	0	0	0	0
Request abandoned	7	72	0	0	0	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0	0	0	0	0	0
Total	77	1212	16	1996	2	540	0	0	0	0

3.5.3 Other complexities

Other complexities

Disposition	Consultation Required	Assessment of Fees	Legal Advice Sought	Other	Total
All disclosed	20	0	0	0	20
Disclosed in part	33	0	8	0	41
All exempted	2	0	0	0	2
All excluded	14	0	0	0	14
Request abandoned	2	0	0	0	2
Neither confirmed nor denied	0	0	0	0	0
Total	71	0	8	0	79

3.6 Closed requests

3.6.1 Number of requests closed within legislated timelines

Motifs du non respect du délai statutaire

	Requests closed within legislated timelines
Number of requests closed within legislated timelines	112
Percentage of requests closed within legislated timelines (%)	83.6

3.7 Deemed refusals

3.7.1 Reasons for not meeting statutory deadline

Reasons for not meeting statutory deadline

Number of Requests Closed Past the Statutory Deadline	Principal Reason
	Interference with Operations/Workload	External Consultation	Internal Consultation	Other
22	5	10	0	7

3.7.2 Requests closed beyond legislated timelines (including any extension taken)

3.7.2 Requests closed beyond legislated timelines (including any extension taken)

Number of Days Past Deadline	Number of Requests Past Deadline Where No Extension Was Taken	Number of Requests Past Deadline Where An Extension Was Taken	Total
1 to 15 days	6	3	9
16 to 30 days	0	0	0
31 to 60 days	4	2	6
61 to 120 days	1	5	6
121  to 180 days	1	0	1
181 to 365 days	0	0	0
More than 365 days	0	0	0
Total	12	10	22

3.8 Requests for translation

Requests for translation

Translation Requests	Accepted	Refused	Total
English to French	0	0	0
French to English	0	0	0
Total	0	0	0

Part 4: Extensions

4.1 Reasons for extensions and disposition of requests

Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken	9(1)(a) Interference With Operations	9(1)(b) Consultation		9(1)(c) Third-Party Notice
		Section 69	Other
All disclosed	5	1	0	0
Disclosed in part	21	7	0	1
All exempted	0	0	0	0
All excluded	0	0	0	0
No records exist	1	0	0	0
Request abandoned	1	0	0	0
Total	28	8	0	1

4.2 Length of extensions

Length of extensions

Length of Extensions	9(1)(a) Interference With Operations	9(1)(b) Consultation		9(1)(c) Third-Party Notice
		Section 69	Other
30 days or less	2	2	0	0
31 to 60 days	4	2	0	1
61 to 120 days	21	4	0	0
121 to 180 days	1	0	0	0
181 to 365 days	0	0	0	0
365 days or more	0	0	0	0
Total	28	8	0	1

Part 5: Fees

Fees

Fee Type	Fee Collected		Fee Waived or Refunded
	Number of Requests	Amount	Number of Requests	Amount
Application	118	$590	23	$115
Other fees	0	$0	0	$0
Total	118	$590	23	$115

Part 6: Consultations Received From Other Institutions and Organizations

6.1 Consultations received from other Government of Canada institutions and organizations

Consultations received from other Government of Canada institutions and organizations

Consultations	Other Government of Canada Institutions	Number of Pages to Review	Other Organizations	Number of Pages to Review
Received during reporting period	103	2465	3	323
Outstanding from the previous reporting period	8	127	1	3
Total	111	2592	4	326
Closed during the reporting period	103	2465	3	42
Pending at the end of the reporting period	5	151	1	284

6.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation	Number of Days Required to Complete Consultation Requests
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
Disclose entirely	42	13	25	7	2	0	0	89
Disclose in part	4	3	2	0	0	0	0	9
Exempt entirely	2	1	1	0	0	0	0	4
Exclude entirely	0	0	1	0	0	0	0	1
Consult other institution	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	0
Total	48	17	29	7	2	0	0	103

6.3 Recommendations and completion time for consultations received from other organizations

Recommendations and completion time for consultations received from other organizations

Recommendation	Number of Days Required to Complete Consultation Requests
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
Disclose entirely	1	0	1	1	0	0	0	3
Disclose in part	0	0	0	0	0	0	0	0
Exempt entirely	0	0	0	0	0	0	0	0
Exclude entirely	0	0	0	0	0	0	0	0
Consult other institution	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	0
Total	1	0	1	1	0	0	0	3

Part 7: Completion Time of Consultations on Cabinet Confidences

7.1 Requests with Legal Services

Requests with Legal Services

Number of Days	Fewer Than 100 Pages Processed		101-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
1 to 15	1	3	0	0	0	0	0	0	0	0
16 to 30	4	9	0	0	0	0	0	0	0	0
31 to 60	3	7	0	0	0	0	0	0	0	0
61 to 120	0	0	0	0	0	0	0	0	0	0
121 to 180	0	0	0	0	0	0	0	0	0	0
181 to 365	0	0	0	0	0	0	0	0	0	0
More than 365	0	0	0	0	0	0	0	0	0	0
Total	8	19	0	0	0	0	0	0	0	0

6.2 Requests with Privy Council Office

Requests with Privy Council Office

Number of Days	Fewer Than 100 Pages Processed		101‒500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
1 to 15	0	0	0	0	0	0	0	0	0	0
16 to 30	0	0	0	0	0	0	0	0	0	0
31 to 60	0	0	0	0	0	0	0	0	0	0
61 to 120	0	0	0	0	0	0	0	0	0	0
121 to 180	0	0	0	0	0	0	0	0	0	0
181 to 365	0	0	0	0	0	0	0	0	0	0
More than 365	0	0	0	0	0	0	0	0	0	0
Total	0	0	0	0	0	0	0	0	0	0

Part 8: Complaints and Investigations

Complaints and Investigations

	Section 32 Notice of intention to investigate	Subsection 30(5) Ceased to  investigate	Section 35 Formal representations	Section 37 Reports of finding received	Section 37 Reports of finding containing recommendations issued by the Information Commissioner	Section 37 Reports of finding containing orders issued by the Information Commissioner
Complaints and Investigations	3	1	0	0	0	0

Part 9: Court Action

9.1 Court actions on complaints received before June 21, 2019 and on-going

Court actions on complaints received before June 21, 2019 and on-going

	Section 41 (before June 21, 2019)	Section 42	Section 44	Total
Court Actions	0	0	0	0

9.2 Court actions on complaints received after June 21, 2019

Court actions on complaints received after June 21, 2019

	Complainant (1)	Institution (2)	Third Party (3)	Privacy Commissioner (4)	Total
Court Actions	0	0	0	0	0

Part 10: Resources Related to the Access to Information Act

10.1 Costs

Costs

Expenditures	Amount
Salaries	$181,430
Overtime	$0
Goods and Services	$3,539
(Professional services contracts)	($0)
(Other)	($0)
Total	$184,969

10.2 Human Resources

Human Resources

Resources	Person Years Dedicated to Access to Information Activities
Full-time employees	1.73
Part-time and casual employees	0.00
Regional staff	0.00
Consultants and agency personnel	0.00
Students	0.00
Total	1.73
Note: Enter values to two decimal places.

This document is confidential when completed.

Coverage Statement:

If necessary, please make address label corrections in the boxes below.

• Legal name
• Business name
• Title of contact
• First name of contact
• Last name of contact
• Address (number and street)
• City
• Province/territory or state
• Country
• Postal code/ zip code
• Language preference
  • English
  • French

This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Completion of this questionnaire is a legal requirement under this act.

Survey purpose

To obtain information on the supply of and demand for energy in Canada. This information serves as an important indicator of Canadian economic performance, is used by all levels of government in establishing informed policies in the energy area and, in the case of public utilities, is used by governmental agencies to fulfil their regulatory responsibilities. The private sector likewise uses this information in the corporate decision-making process. Your information may also be used by Statistics Canada for other statistical and research purposes.

Security of emails and faxes

Statistics Canada advises you that there could be a risk of disclosure during facsimile or e-mail. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Confidentiality

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical and research purposes.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes.

Reporting instructions

Please refer to the reporting instruction before completing this report.

Reporting period

• Month:
• Year:

Operations

Instructions:

1. Each TOTAL line should be balanced. When products are balanced, Stocks Beginning of Month + Receipts + Production = Inputs + Shipments + Losses and Adjustments + Stocks End of Month.
   Note: Opening inventories should equal previous month's closing inventories.
2. The Losses and Adjustments column for each TOTAL line should be under 5% of (Stocks Beginning of Month + Receipts + Production).

Monthly Renewable Fuel Survey

Item Description			Stocks Beginning of Month	Receipts During Month	Inputs During Month	Production During Month	Shipments During Month	Losses and Adjustments During Month	Stocks End of Month
Renewable Fuel Plant Feedstocks (Metric Tonnes)	1. Cereal Grains	a. Domestic Corn
		b. Foreign (imported) Corn
		c. Domestic Wheat
		d. Foreign (imported) Wheat
		e. Other Cereal Grains
		Cereal Grains, TOTAL	0	0	0	0	0	0	0
	2. Vegetable Oils	a. Canola Oil
		b. Soybean Oil
		c. Other Vegetable Oils
		Vegetable Oils, TOTAL	0	0	0	0	0	0	0
	3. Other Renewable Fuel Plant Feedstocks	a. Agricultural Biomass Residues
		b. Forestry Biomass Residues
		c. Municipal Solid Waste
		d. Animal Fats
		e. Other Biomass Residue Feedstocks
		f. Used Cooking Oil
		g. Methanol
		Other Renewable Fuel Plant Feedstocks, TOTAL	0	0	0	0	0	0	0
	Renewable Fuel Plant Feedstocks, TOTAL		0	0	0	0	0	0	0
Renewable Fuels (Cubic Metres)	4. Fuel Ethanol (denatured)
	5. Renewable Diesel Fuel	a. Biodiesel Fuel (FAME)
		b. Renewable Diesel Fuel (HDRD/HVO)
		c. Other Renewable Diesel Fuel
		Renewable Diesel Fuel, TOTAL	0	0	0	0	0	0	0
	6. Other Renewable Fuels
	Renewable Fuels, TOTAL		0	0	0	0	0	0	0
Renewable Fuel Plant Co-Products (Metric Tonnes)	7. Distillers Grains	a. Dried Distillers Grains (DDGS)
		b. Wet Distillers Grains with Solubles (WDGS)
		Distillers Grains, TOTAL	0	0	0	0	0	0	0
	8. Industrial Ethanol (including Food Grade)
	9. Distillers Corn Oil
	10. Glycerol/Glycerine
	11. Other Co-Products
	Renewable Fuel Plant Co-Products, TOTAL		0	0	0	0	0	0	0

Comments: Identify any unusual aspects of your reporting month's operations.

Institution ID:

Name of Institution:

Name and title of principal contact:
Telephone:

Report completed by:
Date:

E-mail:

Telephone:

Fax:

Information for Respondents

Authority

Collected under the authority of the Statistics Act, Revised Statutes of Canada 1985, Chapter S19.

Mandatory Surveys

Completion of this questionnaire is a legal requirement under the Statistics Act.

Confidentiality Statement

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes.

Survey Objective

This survey is designed to obtain information about tuition and living accommodation costs for full-time students at Canadian degree-granting institutions. The information will be published by Statistics Canada and used to calculate the Consumer Price Index. The information may also be used by Statistics Canada for other statistical and research purposes.

Email or fax transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during the transmission of information by facsimile or e-mail. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded all information collected under the authority of the Statistics Act.

Record Linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Correspondence

If you require assistance in the completion of this questionnaire or have any questions regarding the survey, send an email to: statcan.education-education.statcan@statcan.gc.ca.

For more information about this survey, visit our website Information for survey participants (ISP).

General Instructions

Please refer to TLAC survey respondent guide for complete instructions.

Note: Whenever possible, final fees and living accommodation costs should be reported. If they have not yet been determined your best estimate should be reported. If it applies, please check the box showing that these are estimated fees for 2021/2022.

Tuition and Living Accommodation Costs (TLAC)
For Academic Years 2021/2022 and 2020/2021

Part A: Tuition fees for full-time students in Undergraduate degree programs

Select 1 option to report tuition fees.

• Academic year (8 months)
• Semester (4 months)
• Per credit

Please report 2021/2022 tuition fees charged to full time students in undergraduate programs offered by your institution. If necessary, make revisions to last year's data included in the section,"2020/2021 Actual Tuition Fees".

Table 1. Tuition fees charged to full time students in undergraduate programs offered by your institution
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
This table displays the results of Table 1. The information is grouped by Undergraduate programs (appearing as row headers), 2021/2022 Actual Tuition Fees (or Estimated), 2020/2021 Actual Tuition Fees, Canadian students and International students, Lower and Upper (appearing as column headers).

Undergraduate programs	2021/2022 Actual Tuition Fees (or Estimated)				2020/2021 Actual Tuition Fees
	Canadian students		International students		Canadian students		International students
	Lower	Upper	Lower	Upper	Lower	Upper	Lower	Upper
Education
Visual and Performing Arts, and Communications Technologies
Humanities
Social and Behavioural Sciences, and Legal Studies
Law
Business, Management and Public Administration
Physical and Life Sciences and Technologies
Mathematics, Computer and Information Sciences
Engineering
Architecture
Agriculture, Natural Resources and Conservation
Dentistry
Medicine
Nursing
Pharmacy
Veterinary medicine
Optometry
Other Health, Parks, Recreation and Fitness
Personal, Protective and Transportation Services
Other

Comments:

Part A: Tuition fees for full-time students in Graduate degree programs

Select 1 option to report tuition fees.

• Academic year (8 months)
• Semester (4 months)
• Per credit
• Full year (12 months)

Please report 2021/2022 tuition fees charged to full time students in graduate programs offered by your institution. If necessary, make revisions to last year's data included in the section, "2020/2021 Actual Tuition Fees".

Table 2. 2021/2022 tuition fees charged to full time students in graduate programs offered by your institution
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
This table displays the results of Table 2. The information is grouped by Graduate programs (appearing as row headers), 2021/2022 Actual Tuition Fees (or Estimated), 2020/2021 Actual Tuition Fees, Canadian students and International students, Lower and Upper (appearing as column headers).

Graduate programs	2021/2022 Actual Tuition Fees (or Estimated)				2020/2021 Actual Tuition Fees
	Canadian students		International students		Canadian students		International students
	Lower	Upper	Lower	Upper	Lower	Upper	Lower	Upper
Education
Visual and Performing Arts, and Communications Technologies
Humanities
Social and Behavioural Sciences, and Legal Studies
Law
Executive MBA
Regular MBA
Business, Management and Public Administration
Physical and Life Sciences and Technologies
Mathematics, Computer and Information Sciences
Engineering
Architecture
Agriculture, Natural Resources and Conservation
Dentistry
Nursing
Pharmacy
Veterinary medicine
Optometry
Other Health, Parks, Recreation and Fitness
Personal, Protective and Transportation Services
Other

Comments:

Part B: Additional compulsory fees for full-time students in Undergraduate degree programs

Do not include foreign student fees; make note in "Comments" section instead

Select 1 option to report additional compulsory fees.

• Academic year (8 months)
• Semester (4 months)

Please report 2021/2022 additional compulsory fees charged to full time Canadian students in undergraduate programs offered by your institution. If necessary, make revisions to last year's data included in the section, "2020/2021 Actual Tuition Fees".

Table 3. 2021/2022 additional compulsory fees charged to full time Canadian students in undergraduate programs offered by your institution
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
This table displays the results of Table 3. The information is grouped by Undergraduate programs (appearing as row headers), 2021/2022 Actual Additional Compulsory Fees (or Estimated), 2020/2021 Actual Additional Compulsory Fees and Compulsory Fees, calculated using Athletics , Health Services , Student Association , Other please specify, Total , Health Services and Student Association units of measure (appearing as column headers).

Undergraduate programs	2021/2022 Actual Additional Compulsory Fees (or Estimated)					2020/2021 Actual Additional Compulsory Fees
	Compulsory Fees					Compulsory Fees
	Athletics	Health Services	Student Association	Other please specifyTable 3 note 1	Total	Athletics	Health Services	Student Association	Other please specifyTable 3 note 1	Total
Please report compulsory fees for all full-time Undergraduate students where these fees do not vary according to their field of study
Please enter additional clarifications where necessary. Please also refer to Survey respondent guide. Table 3 note 1 If fees are reported in "Other please specify" please provide further details, in the space below, on the type of fee reported. Please also indicate if the level of this tuition fee is determined by the institution's administration (e.g., a department of the institution, the finance department or others) or by other groups independently of the institution (e.g., a group that is not influenced or directed by the university administration). Return to the first Table 3 note 1 referrer

Comments:

Part B: Additional compulsory fees for full-time students in Graduate degree programs

Do not include foreign student fees; make note in "Comments" section instead

Select 1 option to report additional compulsory fees.

• Academic year (8 months)
• Semester (4 months)
• Full year (12 months)

Please report 2021/2022 additional compulsory fees charged to full-time Canadian students in graduate programs offered by your institution. If necessary, make revisions to last year's data included in the section, "2020/2021 Actual Tuition Fees".

Table 4. 2021/2022 additional compulsory fees charged to full-time Canadian students in graduate programs offered by your institution
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
This table displays the results of Table 4. The information is grouped by Graduate programs (appearing as row headers), 2021/2022 Actual Additional Compulsory Fees (or Estimated), 2020/2021 Actual Additional Compulsory Fees and Compulsory Fees, calculated using Athletics , Health Services , Student Association , Other please specify, Total , Health Services and Student Association units of measure (appearing as column headers).

Graduate programs	2021/2022 Actual Additional Compulsory Fees (or Estimated)					2020/2021 Actual Additional Compulsory Fees
	Compulsory Fees					Compulsory Fees
	Athletics	Health Services	Student Association	Other please specifyTable 4 note 1	Total	Athletics	Health Services	Student Association	Other please specifyTable 4 note 1	Total
Please report compulsory fees for all full-time Graduate students where these fees do not vary according to their field of study
Please enter additional clarifications where necessary. Please also refer to Survey respondent guide. Table 4 note 1 If fees are reported in "Other please specify" please provide further details, in the space below, on the type of fee reported. Please also indicate if the level of this tuition fee is determined by the institution's administration (e.g., a department of the institution, the finance department or others) or by other groups independently of the institution (e.g., a group that is not influenced or directed by the university administration). Return to the first Table 4 note 1 referrer

Comments

Part C: Living accommodation costs at residences/housing

Select 1 option to report residence/housing costs for single students.

• Academic year (8 months)
• Semester (4 months)
• Month
• Week
• Day

Please report 2021/2022 fees charged to single students.

If necessary, make revisions to last year's data included in the section, "2020/2021 Actual Tuition Fees".

Table 5. 2021/2022 fees charged to single students
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
This table displays the results of Table 5 2021/2022 Actual Accommodation Fees (or Estimated) and 2020/2021 Actual Accommodation Fees, Lower and Upper (appearing as column headers).

	2021/2022 Actual Accommodation Fees (or Estimated)		2020/2021 Actual Accommodation Fees
	Lower	Upper	Lower	Upper
Room only
Meal plan only
Room and meal plan package

Select 1 option to report residence/housing costs for married students.

• Academic year (8 months)
• Semester (4 months)
• Month
• Week
• Day

Please report 2021/2022 fees charged to married students.

If necessary, make revisions to last year's data included in the section, "2020/2021 Actual Tuition Fees".

Table 6. 2021/2022 fees charged to married students
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
This table displays the results of Table 6 2021/2022 Actual Accommodation Fees (or Estimated) and 2020/2021 Actual Accommodation Fees, Lower and Upper (appearing as column headers).

	2021/2022 Actual Accommodation Fees (or Estimated)		2020/2021 Actual Accommodation Fees
	Lower	Upper	Lower	Upper
Room

Comments: (Please refer to General Instructions)

Why do we conduct this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

• calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
• establishing government programs to assist businesses
• assisting the business community in negotiating contracts and collective agreements
• supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
• indexing social benefit programs and determining tax brackets
• enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esdhelpdesk-dsebureaudedepannage.statcan@statcan.gc.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name
The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name
The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name:

Operating name (if applicable):

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name:

Last name:

Title:

Preferred language of communication:

• English
• French

Mailing address (number and street):

City:

Province, territory or state:

Postal code or ZIP code:

Country:

• Canada
• United States

Email address:

Telephone number (including area code):

Extension number (if applicable):
The maximum number of characters is 10.

Fax number (including area code):

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

• Operational
• Not currently operational
  • Why is this business or organization not currently operational?
    • Seasonal operations
      • When did this business or organization close for the season?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
    • Ceased operations
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?
        • Bankruptcy
        • Liquidation
        • Dissolution
        • Other - specify the other reasons for ceased operations
    • Sold operations
      • When was this business or organization sold?
        • Date
      • What is the legal name of the buyer?
    • Amalgamated with other businesses or organizations
      • When did this business or organization amalgamate?
        • Date
      • What is the legal name of the resulting or continuing business or organization?
      • What are the legal names of the other amalgamated businesses or organizations?
    • Temporarily inactive but will re-open
      • When did this business or organization become temporarily inactive?
        • Date
      • When does this business or organization expect to resume operations?
        • Date
      • Why is this business or organization temporarily inactive?
    • No longer operating due to other reasons
      • When did this business or organization cease operations?
        • Date
      • Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

• This is the current main activity
• This is not the current main activity
  Provide a brief but precise description of this business or organization's main activity:
  e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

• Yes
  When did the main activity change?
  Date:
• No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

• Farming or logging operation
• Construction company or general contractor
• Manufacturer
• Wholesaler
• Retailer
• Provider of passenger or freight transportation
• Provider of investment, savings or insurance products
• Real estate agency, real estate brokerage or leasing company
• Provider of professional, scientific or technical services
• Provider of health care or social services
• Restaurant, bar, hotel, motel or other lodging establishment
• Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

• Yes, there are other activities
  Provide a brief but precise description of this business or organization's secondary activity:
  e.g., breakfast cereal manufacturing, shoe store, software development
• No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2020 and March 31, 2021.

Here are twelve common fiscal periods that fall within the targeted dates:

• May 1, 2019 to April 30, 2020
• June 1, 2019 to May 31, 2020
• July 1, 2019 to June 30, 2020
• August 1, 2019 to July 31, 2020
• September 1, 2019 to August 31, 2020
• October 1, 2019 to September 30, 2020
• November 1, 2019 to October 31, 2020
• December 1, 2019 to November 30, 2020
• January 1, 2020 to December 31, 2020
• February 1, 2020 to January 31, 2021
• March 1, 2020 to February 28, 2021
• April 1, 2020 to March 31, 2021.

Here are other examples of fiscal periods that fall within the required dates:

• September 18, 2019 to September 15, 2020 (e.g., floating year-end)
• June 1, 2020 to December 31, 2020 (e.g., a newly opened business).

Fiscal year start date:

Fiscal year-end date:

2. What is the reason the reporting period does not cover a full year?

Select all that apply:

• Seasonal operations
• New business
• Change of ownership
• Temporarily inactive
• Change of fiscal year
• Ceased operations
• Other - Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

• a detailed breakdown may be requested in other sections
• these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

• sales from Canadian locations (domestic and export sales)
• transfers to other business units or a head office of your firm.

Exclude:

• transfers into inventory and consignment sales
• federal, provincial and territorial sales taxes and excise duties and taxes
• intercompany sales in consolidated financial statements.

b. Rental and leasing
Include rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions
Include commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax).

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

• non-repayable grants, contributions and subsidies from all levels of government
• revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees
A royalty is defined as a payment received by the holder of a copyright, trademark or patent.
Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

• dividend income
• dividends from Canadian sources
• dividends from foreign sources
• patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

• investment revenue
• interest from foreign sources
• interest from Canadian bonds and debentures
• interest from Canadian mortgage loans
• interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)
Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

	CAN$ '000
a. Sales of goods and services Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
b. Rental and leasing Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
c. Commissions Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
d. Subsidies Include grants, donations, fundraising and sponsorships.
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. Other Include intracompany transfers. Specify all other revenue:
Total revenue

E-commerce

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

• sales of goods and services
• rental, leasing and property management
• commissions
• subsidies, grants, donations, fundraising and sponsorships
• royalties
• rights
• licensing and franchise fees
• dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000:

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Include all revenue for which an order is received and commitment to purchase is made via the Internet, although payment can be made by other means, such as orders made on web pages, an extranet, mobile devices or Electronic Data Interchange (EDI).

Exclude orders made by telephone, facsimile or e-mail.

• Yes
• No

3. Of the [amount] amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Total e-commerce revenue in CAN$ '000:

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply:

• Mobile app
  Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps, including Apple's App Store, Google Play or Blackberry App World).
• Company website
  Include sales through a browser-based website where your organization maintains control of the content.
• Third-party website
  Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).
• Electronic Data Interchange (EDI) - A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.
• Via a mobile app
• Via your company website
• Via a third-party website
• Via Electronic Data Interchange (EDI)
• Other - specify the other methods:

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

• Yes
• No

6. Why did this business not make sales over the Internet?

Select all that apply:

• Goods and services do not lend themselves to online sales
• Prefer to maintain current business model
• Lack of skilled workers to implement and maintain e-commerce infrastructure
• Cost of development is too high
• Security concerns
• Other- specify the other reasons:

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

• a detailed breakdown may be requested in other sections
• these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

a. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.

Include:

• cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
• freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

• vacation pay
• bonuses (including profit sharing)
• employee commissions
• taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
• severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

• health plans
• insurance plans
• employment insurance
• pension plans
• workers' compensation
• association dues
• contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
• contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

• hired casual labour and outside contract workers
• custom work and contract work
• subcontract and outside labour
• hired labour.

d. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

e. Professional and business fees

Include:

• legal services
• accounting and auditing fees
• consulting fees
• education and training fees
• appraisal fees
• management and administration fees
• property management fees
• information technology (IT) consulting and service fees (purchased)
• architectural fees
• engineering fees
• scientific and technical service fees
• other consulting fees (management, technical and scientific)
• veterinary fees
• fees for human health services
• payroll preparation fees
• all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

• diesel, fuel wood, natural gas, oil and propane
• sewage.

Exclude:

• energy expenses covered in your rental and leasing contracts
• telephone, Internet and other telecommunications
• vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

• office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
• postage and courier (used in the day to day office business activity)
• computer and peripherals upgrade expenses
• data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

• internet
• telephone and telecommunications
• cellular telephone
• fax machine
• pager.

i. Business taxes, licenses and permits

Include:

• property taxes paid directly and property transfer taxes
• vehicle license fees
• beverage taxes and business taxes
• trade license fees
• membership fees and professional license fees
• provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

• amounts paid to holders of patents, copyrights, performing rights and trademarks
• gross overriding royalty expenses and direct royalty costs
• resident and non-resident royalty expenses
• franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

• Crown royalties
• Crown leases and rentals
• oil sand leases
• stumpage fees.

l. Rental and leasing

Include:

• lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
• motor vehicle rental and leasing expenses
• studio lighting and scaffolding
• machinery and equipment rental expenses
• storage expenses
• road and construction equipment rental
• fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

• buildings and structures
• machinery and equipment
• security equipment
• vehicles
• costs related to materials, parts and external labour associated with these expenses
• janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

• direct cost depreciation of tangible assets and amortization of leasehold improvements
• amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

• professional and other liability insurance
• motor vehicle and property insurance
• executive life insurance
• bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

• newspaper advertising and media expenses
• catalogues, presentations and displays
• tickets for theatre, concerts and sporting events for business promotion
• fundraising expenses
• meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

• travel expenses
• meeting and convention expenses, seminars
• passenger transportation (e.g., airfare, bus, train)
• accommodations
• travel allowance and meals while travelling
• other travel expenses.

r. Financial services

Include:

• explicit service charges for financial services
• credit and debit card commissions and charges
• collection expenses and transfer fees
• registrar and transfer agent fees
• security and exchange commission fees
• other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

• interest
• bank charges
• finance charges
• interest payments on capital leases
• amortization of bond discounts
• interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

• charitable donations and political contributions
• bad debt expense
• loan losses
• provisions for loan losses (minus bad debt recoveries)
• inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

• production costs
• pipeline operations, drilling, site restoration
• gross overriding royalty
• other producing property rentals
• well operating, fuel and equipment
• other lease rentals
• other direct costs
• equipment hire and operation
• log yard expense, forestry costs, logging road costs
• freight in and duty
• overhead expenses allocated to cost of sales
• other expenses
• cash over/short (negative expense)
• reimbursement of parent company expense
• warranty expense
• recruiting expenses
• general and administrative expenses
• interdivisional expenses
• interfund transfer (minus expense recoveries)
• exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
• amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

	CAN$ '000
a. Cost of goods sold
a1. Opening inventories
a2. Purchases Include raw materials, goods purchased for resale and non-returnable containers. Exclude change in inventories.
a3. Closing inventories
a4. Cost of goods sold Opening inventories plus purchases minus closing inventories.
b. Employment costs and expenses Include all employees who were issued a T4. Exclude commissions to be paid to non-employees, report at sub-question c.
b1. Salaries, wages and commissions
b2. Employee benefits
c. Subcontracts Include commissions to non-employees. Exclude research and development.
d. Research and development fees. Exclude in-house research and development.
e. Professional and business fees e.g., legal, accounting, consulting, scientific and property management fees
f. Utilities e.g., electricity, water, gas
g. Office and computer related expenses e.g., office supplies, postage, computer upgrades
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits e.g., beverage tax, business tax, license fees, property taxes
j. Royalties, franchise fees and memberships Exclude Crown royalties.
k. Crown charges (for logging, mining and energy industries only)
l. Rental and leasing Include land buildings, equipment, vehicles.
m. Repair and maintenance Include buildings, equipment, vehicles.
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services e.g., bank charges, transaction fees
s. Interest expense
t. Other non-production-related costs and expenses Include bad debts, loan losses, donations, political contributions and inventory write-down.
u. All other costs and expenses Include intracompany expenses. Specify all other costs and expenses:
Total expenses

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

	CAN$ '000
a. Automotive repair and maintenance services
a1. Automobiles and light trucks Include body shop, glass replacement, exhaust, washing and cleaning services.
a2. Heavy trucks and buses
a3. Motor homes, travel trailers and campers
b. Electronic and precision equipment repair and maintenance services
c. Commercial and industrial machinery and equipment repair and maintenance services
d. Sale of goods purchased for resale, as is e.g., wipers, fuses, tires, batteries Exclude sales reported previously.
e. Other Specify all other sales of goods and services:
Total sales of goods and services

2. Of this business's total sales [amount], what was the percentage breakdown for parts and labour?

	Percentage
a. Parts
b. Labour

3. What were this business's opening inventory, purchases and closing inventory for the following items?

	Opening inventory CAN$ '000	Purchases CAN$ '000	Closing inventory CAN$ '000
a. Parts used in repair work only
b. Other over-the-counter merchandise
Total inventory

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

	Percentage
a. Clients in Canada — individuals and households
b. Clients in Canada — businesses
c. Clients in Canada — governments, not-for-profit organizations and public institutions e.g., hospitals and schools
d. Clients outside Canada
Total percentage

International transactions - revenue received from exports

1. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business receive revenue from clients outside Canada for the sale of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

• Yes
• No

2. What was the revenue received from clients outside Canada?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Revenue received (CAN$ '000):

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

	Percentage
a. Goods
b. Services
c. Royalties, rights, licensing and franchise fees
Total percentage

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Percentage of revenue received from clients outside Canada by country
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.

	Percentage
United States
Mexico
Provide the percentage of revenue received from any other countries - top 4 clients only
Other 1
Other 2
Other 3
Other 4
Total percentage
List of countries Aruba Afghanistan Angola Anguilla Åland Islands Albania Andorra United Arab Emirates Argentina Armenia American Samoa Antarctica French Southern Territories Antigua and Barbuda Australia Austria Azerbaijan Burundi Belgium Benin Bonaire, Saint Eustatius and Saba Burkina Faso Bangladesh Bulgaria Bahrain Bahamas Bosnia and Herzegovina Saint Barthélemy Belarus Belize Bermuda Bolivia Brazil Barbados Brunei Darussalam Bhutan Bouvet Island Botswana Central African Republic Cocos (Keeling) Islands Switzerland Chile China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo, Republic of the Cook Islands Colombia Comoros Cape Verde Costa Rica Cuba Curaçao Christmas Island Cayman Islands Cyprus Czech Republic Germany Djibouti Dominica Denmark Dominican Republic Algeria Ecuador Egypt Eritrea Western Sahara Spain Estonia Ethiopia Finland Fiji Falkland Islands (Malvinas) France Faroe Islands Micronesia, Federated States of Gabon United Kingdom Georgia Guernsey Ghana Gibraltar Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Grenada Greenland Guatemala French Guiana Guam Guyana Hong Kong Special Administrative Region Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Isle of Man India British Indian Ocean Territory Ireland, Republic of Iran Iraq Iceland Israel Italy Jamaica Jersey Jordan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Kiribati Saint Kitts and Nevis Korea, South Kuwait Laos Lebanon Liberia Libya Saint Lucia Liechtenstein Sri Lanka Lesotho Lithuania Luxembourg Latvia Macao Special Administrative Region Saint Martin (French part) Morocco Monaco Moldova Madagascar Maldives Marshall Islands Macedonia, Republic of Mali Malta Burma (Myanmar) Montenegro Mongolia Northern Mariana Islands Mozambique Mauritania Montserrat Martinique Mauritius Malawi Malaysia Mayotte Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Niue Netherlands Norway Nepal Nauru New Zealand Oman Pakistan Panama Pitcairn Peru Philippines Palau Papua New Guinea Poland Puerto Rico Korea, North Portugal Paraguay West Bank and Gaza Strip (Palestine) French Polynesia Qatar Réunion Romania Russian Federation Rwanda Saudi Arabia Sudan Senegal Singapore South Georgia and the South Sandwich Islands Saint Helena Svalbard and Jan Mayen Solomon Islands Sierra Leone El Salvador San Marino Somalia Saint Pierre and Miquelon Serbia Sao Tome and Principe Suriname Slovakia Slovenia Sweden Swaziland Sint Maarten (Dutch part) Seychelles Syria Turks and Caicos Islands Chad Togo Thailand Tajikistan Tokelau Turkmenistan Timor-Leste Tonga Trinidad and Tobago Tunisia Turkey Tuvalu Taiwan Tanzania Uganda Ukraine United States Minor Outlying Islands Uruguay Uzbekistan Holy See (Vatican City State) Saint Vincent and the Grenadines Venezuela Virgin Islands, British Virgin Islands, United States Viet Nam Vanuatu Wallis and Futuna Samoa Kosovo Yemen South Africa, Republic of Zambia Zimbabwe

International transactions - purchases from outside Canada (imports)

5. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make payments to suppliers outside Canada for the purchase of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

• Yes
• No

6. What were the payments made to suppliers outside Canada?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Payments made (CAN$ '000):

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

	Percentage
a. Goods
b. Services
c. Royalties, rights, licensing and franchise fees
Total percentage

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Percentage of revenue received from clients outside Canada by country
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.

	Percentage
United States
Mexico
Provide the percentage of revenue received from any other countries - top 4 clients only
Other 1
Other 2
Other 3
Other 4
Total percentage
List of countries Aruba Afghanistan Angola Anguilla Åland Islands Albania Andorra United Arab Emirates Argentina Armenia American Samoa Antarctica French Southern Territories Antigua and Barbuda Australia Austria Azerbaijan Burundi Belgium Benin Bonaire, Saint Eustatius and Saba Burkina Faso Bangladesh Bulgaria Bahrain Bahamas Bosnia and Herzegovina Saint Barthélemy Belarus Belize Bermuda Bolivia Brazil Barbados Brunei Darussalam Bhutan Bouvet Island Botswana Central African Republic Cocos (Keeling) Islands Switzerland Chile China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo, Republic of the Cook Islands Colombia Comoros Cape Verde Costa Rica Cuba Curaçao Christmas Island Cayman Islands Cyprus Czech Republic Germany Djibouti Dominica Denmark Dominican Republic Algeria Ecuador Egypt Eritrea Western Sahara Spain Estonia Ethiopia Finland Fiji Falkland Islands (Malvinas) France Faroe Islands Micronesia, Federated States of Gabon United Kingdom Georgia Guernsey Ghana Gibraltar Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Grenada Greenland Guatemala French Guiana Guam Guyana Hong Kong Special Administrative Region Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Isle of Man India British Indian Ocean Territory Ireland, Republic of Iran Iraq Iceland Israel Italy Jamaica Jersey Jordan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Kiribati Saint Kitts and Nevis Korea, South Kuwait Laos Lebanon Liberia Libya Saint Lucia Liechtenstein Sri Lanka Lesotho Lithuania Luxembourg Latvia Macao Special Administrative Region Saint Martin (French part) Morocco Monaco Moldova Madagascar Maldives Marshall Islands Macedonia, Republic of Mali Malta Burma (Myanmar) Montenegro Mongolia Northern Mariana Islands Mozambique Mauritania Montserrat Martinique Mauritius Malawi Malaysia Mayotte Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Niue Netherlands Norway Nepal Nauru New Zealand Oman Pakistan Panama Pitcairn Peru Philippines Palau Papua New Guinea Poland Puerto Rico Korea, North Portugal Paraguay West Bank and Gaza Strip (Palestine) French Polynesia Qatar Réunion Romania Russian Federation Rwanda Saudi Arabia Sudan Senegal Singapore South Georgia and the South Sandwich Islands Saint Helena Svalbard and Jan Mayen Solomon Islands Sierra Leone El Salvador San Marino Somalia Saint Pierre and Miquelon Serbia Sao Tome and Principe Suriname Slovakia Slovenia Sweden Swaziland Sint Maarten (Dutch part) Seychelles Syria Turks and Caicos Islands Chad Togo Thailand Tajikistan Tokelau Turkmenistan Timor-Leste Tonga Trinidad and Tobago Tunisia Turkey Tuvalu Taiwan Tanzania Uganda Ukraine United States Minor Outlying Islands Uruguay Uzbekistan Holy See (Vatican City State) Saint Vincent and the Grenadines Venezuela Virgin Islands, British Virgin Islands, United States Viet Nam Vanuatu Wallis and Futuna Samoa Kosovo Yemen South Africa, Republic of Zambia Zimbabwe

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply:

• Strike or lock-out
• Exchange rate impact
• Price changes in goods or services sold
• Contracting out
• Organizational change
• Price changes in labour or raw materials
• Natural disaster
• Recession
• Change in product line
• Sold business or business units
• Expansion
• New or lost contract
• Plant closures
• Acquisition of business or business units
• Other - specify the other changes or events:
• No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is Provided Given Names, Provided Family Name the best person to contact?

• Yes
• No

Who is the best person to contact about this questionnaire?

First name:

Last name:

Title:

Email address:

Telephone number (including area code):

Extension number (if applicable):
The maximum number of characters is 5.

Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours:

Minutes:

4. Do you have any comments about this questionnaire?

Why are we conducting this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

• calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
• establishing government programs to assist businesses
• assisting the business community in negotiating contracts and collective agreements
• supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
• indexing social benefit programs and determining tax brackets
• enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations.

Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

• Legal name
• Operating name (if applicable)

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

• First name
• Last name
• Title
• Preferred language of communication
  • English
  • French
• Mailing address (number and street)
• City
• Province, territory or state
• Postal code or ZIP code
• Country
  • Canada
  • United States
• Email address
• Telephone number (including area code)
• Extension number (if applicable)
  The maximum number of characters is 10.
• Fax number (including area code)

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

• Operational
• Not currently operational
  Why is this business or organization not currently operational?
  • Seasonal operations
  • Ceased operations
  • Sold operations
  • Amalgamated with other businesses or organizations
  • Temporarily inactive but will re-open
  • No longer operating due to other reasons

• When does this business or organization expect to resume operations?
  • Date
• When did this business or organization cease operations?
  • Date
• Why did this business or organization cease operations?
  • Bankruptcy
  • Liquidation
  • Dissolution
  • Other
    Specify the other reasons why the operations ceased
• When was this business or organization sold?
  • Date
• What is the legal name of the buyer?
• When did this business or organization amalgamate?
  • Date
• What is the legal name of the resulting or continuing business or organization?
• What are the legal names of the other amalgamated businesses or organizations?
• When did this business or organization become temporarily inactive?
  • Date
• When does this business or organization expect to resume operations?
  • Date
• Why is this business or organization temporarily inactive?
• When did this business or organization cease operations?
  • Date
• Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

• This is the current main activity
  Provide a brief but precise description of this business or organization's main activity
  • e.g., breakfast cereal manufacturing, shoe store, software development
• This is not the current main activity

Main activity

5. You indicated that is not the current main activity.
Was this business or organization's main activity ever classified as: ?

• Yes
  When did the main activity change?
  • Date
• No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

• Farming or logging operation
• Construction company or general contractor
• Manufacturer
• Wholesaler
• Retailer
• Provider of passenger or freight transportation
• Provider of investment, savings or insurance products
• Real estate agency, real estate brokerage or leasing company
• Provider of professional, scientific or technical services
• Provider of health care or social services
• Restaurant, bar, hotel, motel or other lodging establishment
• Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

• Yes, there are other activities
  Provide a brief but precise description of this business or organization's secondary activity
  • e.g., breakfast cereal manufacturing, shoe store, software development
• No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2020 and March 31, 2021.

Here are twelve common fiscal periods that fall within the targeted dates:

• May 1, 2019 to April 30, 2020
• June 1, 2019 to May 31, 2020
• July 1, 2019 to June 30, 2020
• August 1, 2019 to July 31, 2020
• September 1, 2019 to August 31, 2020
• October 1, 2019 to September 30, 2020
• November 1, 2019 to October 31, 2020
• December 1, 2019 to November 30, 2020
• January 1, 2020 to December 31, 2020
• February 1, 2020 to January 31, 2021
• March 1, 2020 to February 28, 2021
• April 1, 2020 to March 31, 2021.

Here are other examples of fiscal periods that fall within the required dates:

• September 18, 2019 to September 15, 2020 (e.g., floating year-end)
• June 1, 2020 to December 31, 2020 (e.g., a newly opened business).

• Fiscal year start date
• Fiscal year-end date

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

• Seasonal operations
• New business
• Change of ownership
• Temporarily inactive
• Change of fiscal year
• Ceased operations
• Other
  • Specify reason the reporting period does not cover a full year

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $ 764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

• a detailed breakdown may be requested in other sections
• these questions are asked of many different industries. Some questions may not apply to this business

Report dollar amounts in thousands of Canadian dollars.

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

• sales from Canadian locations (domestic and export sales)
• transfers to other business units or a head office of your firm.

Exclude:

• transfers into inventory and consignment sales
• federal, provincial and territorial sales taxes and excise duties and taxes
• intercompany sales in consolidated financial statements.

b. Rental and leasing

Include rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions

Include commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax).

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

• non-repayable grants, contributions and subsidies from all levels of government
• revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

• dividend income
• dividends from Canadian sources
• dividends from foreign sources
• patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

• investment revenue
• interest from foreign sources
• interest from Canadian bonds and debentures
• interest from Canadian mortgage loans
• interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

	CAN$ '000
a. Sales of goods and services
b. Rental and leasing
c. Commissions
d. Subsidies
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. Other
Total revenue

E-commerce

The following questions are about e-commerce activities.

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Include all revenue for which an order is received and commitment to purchase is made via the Internet, although payment can be made by other means, such as orders made on web pages, an extranet, mobile devices or Electronic Data Interchange (EDI).

Exclude orders made by telephone, facsimile or email.

Sales from automated kiosks located within the business's establishments are excluded from E-commerce sales.

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

• sales of goods and services
• rental, leasing and property management
• commissions
• subsidies, grants, donations, fundraising and sponsorships
• royalties
• rights
• licensing and franchise fees
• dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Include all revenue for which an order is received and commitment to purchase is made via the Internet, although payment can be made by other means, such as orders made on web pages, an extranet, mobile devices or Electronic Data Interchange (EDI).

Exclude orders made by telephone, facsimile or email.

• Yes
• No

3. Of the [amount] $ amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Report dollar amounts in thousands of Canadian dollars.

Total e-commerce revenue in CAN$ '000

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply.

Mobile app

Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps, including Apple's App Store, Google Play or Blackberry App World).

Company website Include sales through a browser-based website where your organization maintains control of the content.

Third-party website Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

• Via a mobile app
• Via your company website
• Via a third-party website
• Via Electronic Data Interchange (EDI)
• Other
  Specify the other methods

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

• Yes
• No

6. Why did this business not make sales over the Internet?

Select all that apply.

• Goods and services do not lend themselves to online sales
• Prefer to maintain current business model
• Lack of skilled workers to implement and maintain e-commerce infrastructure
• Cost of development is too high
• Security concerns
• Other
  Specify the other reasons

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

• a detailed breakdown may be requested in other sections
• these questions are asked of many different industries. Some questions may not apply to this business

Report dollar amounts in thousands of Canadian dollars.

a. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.

Include:

• cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
• freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

• vacation pay
• bonuses (including profit sharing)
• employee commissions
• taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
• severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

• health plans
• insurance plans
• employment insurance
• pension plans
• workers' compensation
• association dues
• contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
• contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

• hired casual labour and outside contract workers
• custom work and contract work
• subcontract and outside labour
• hired labour.

d. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

e. Professional and business fees

Include:

• legal services
• accounting and auditing fees
• consulting fees
• education and training fees
• appraisal fees
• management and administration fees
• property management fees
• information technology (IT) consulting and service fees (purchased)
• architectural fees
• engineering fees
• scientific and technical service fees
• other consulting fees (management, technical and scientific)
• veterinary fees
• fees for human health services
• payroll preparation fees
• all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas and heating.

Include:

• diesel, fuel wood, natural gas, oil and propane
• sewage.

Exclude:

• energy expenses covered in your rental and leasing contracts
• telephone, Internet and other telecommunications
• vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

• office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
• postage and courier (used in the day to day office business activity)
• computer and peripherals upgrade expenses
• data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

• internet
• telephone and telecommunications
• cellular telephone
• fax machine
• pager.

i. Business taxes, licenses and permits

Include:

• property taxes paid directly and property transfer taxes
• vehicle license fees
• beverage taxes and business taxes
• trade license fees
• membership fees and professional license fees
• provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

• amounts paid to holders of patents, copyrights, performing rights and trademarks
• gross overriding royalty expenses and direct royalty costs
• resident and non-resident royalty expenses
• franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

• Crown royalties
• Crown leases and rentals
• oil sand leases
• stumpage fees.

l. Rental and leasing

Include:

• lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
• motor vehicle rental and leasing expenses
• studio lighting and scaffolding
• machinery and equipment rental expenses
• storage expenses
• road and construction equipment rental
• fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

• buildings and structures
• machinery and equipment
• security equipment
• vehicles
• costs related to materials, parts and external labour associated with these expenses
• janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

• direct cost depreciation of tangible assets and amortization of leasehold improvements
• amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

• professional and other liability insurance
• motor vehicle and property insurance
• executive life insurance
• bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

• newspaper advertising and media expenses
• catalogues, presentations and displays
• tickets for theatre, concerts and sporting events for business promotion
• fundraising expenses
• meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

• travel expenses
• meeting and convention expenses, seminars
• passenger transportation (e.g., airfare, bus, train)
• accommodations
• travel allowance and meals while travelling
• other travel expenses.

r. Financial services

Include:

• explicit service charges for financial services
• credit and debit card commissions and charges
• collection expenses and transfer fees
• registrar and transfer agent fees
• security and exchange commission fees
• other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

• interest
• bank charges
• finance charges
• interest payments on capital leases
• amortization of bond discounts
• interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

• charitable donations and political contributions
• bad debt expense
• loan losses
• provisions for loan losses (minus bad debt recoveries)
• inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

• production costs
• pipeline operations, drilling, site restoration
• gross overriding royalty
• other producing property rentals
• well operating, fuel and equipment
• other lease rentals
• other direct costs
• equipment hire and operation
• log yard expense, forestry costs, logging road costs
• freight in and duty
• overhead expenses allocated to cost of sales
• other expenses
• cash over/short (negative expense)
• reimbursement of parent company expense
• warranty expense
• recruiting expenses
• general and administrative expenses
• interdivisional expenses
• interfund transfer (minus expense recoveries)
• exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
• amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

	CAN$ '000
a. Cost of goods sold
Opening inventories
Purchases
Closing inventories
Cost of goods sold
b. Employment costs and expenses
Salaries, wages and commissions
Employee benefits
c. Subcontracts
d. Research and development fees
e. Professional and business fees
f. Utilities
g. Office and computer related expenses
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits
j. Royalties, franchise fees and memberships
k. Crown charges
l. Rental and leasing
m. Repair and maintenance
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services
s. Interest expense
t. Other non-production-related costs and expenses
u. All other costs and expenses
Total expenses

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

Interior design services

a. Interior design services involving construction management

Interior design services, in which the contract includes the management by the designer of the construction process, to put into place the design.

Include: programming, conceptual design development (i.e., schematics), design development, specification of necessary items and components, preparation of construction documents, contract administration.

Exclude interior design services related to the restoration or renovation of historic buildings.

a1. Residential interior design services (exclude historical restoration)

Interior design services for residential buildings, in which the contract includes the management by the designer of the construction process, to put into place the design.

Include: programming, conceptual design development (i.e., schematics), design development, specification of necessary items and components, preparation of construction documents and contract administration.

Exclude interior design services related to the restoration or renovation of historic buildings.

a2. Non-residential interior design services (exclude historical restoration)

Interior design services for non-residential buildings, in which the contract includes the management by the designer of the construction process, to put into place the design.

Include: programming, conceptual design development (i.e., schematics), design development, specification of necessary items and components, preparation of construction documents and contract administration.

Exclude interior design services related to the restoration or renovation of historic buildings.

a3. Historic building interior design services (include historical restoration)

Interior design services for buildings in which the historic character of the building must be taken into account.

Include services related to restorations and to changes in use.

Exclude: interior decorating services, interior design consulting services, architectural design services.

b. Interior design services not involving construction management

Interior design services, in which the contract does not include any construction management services.

Include: interior lighting design services, window treatment design services, colour and finish selection services, furniture, fixtures and equipment layout services.

c. Interior decorating services

Providing aesthetic services associated with interior spaces.

d. Industrial design services

d1. Product industrial design services

Design services that optimize the manufacturing efficiency, functionality and appearance of products.

Include: the determination of the materials, construction methods and technology, mechanisms, shape, colour, and surface finishes of the product, taking into consideration human needs, safety, market appeal and efficiency in production, distribution, use and maintenance.

Exclude: design of clothing, footwear, jewellery and textiles (report at Fashion, jewellery, footwear and other design services).

d2. Model design and fabrication services

Design and fabrication services for models of new product concepts; models can be full or reduced scale.

e. Graphic design services

e1. Corporate identity and communications graphic design services

Designing the corporate identity and image, internal communications and external communications.

Include: the design of a consistent set of logos, graphic style, printed and electronic materials.

Exclude graphic design of advertisements and brand identities.

e2. Advertising graphic design services

Designing the visual appearance of an advertisement or advertising campaign.

Include brand identity design services.

Exclude creating complete advertisements or advertising campaigns.

e3. Commercial illustration services

Provision of illustrations for use in graphic design projects.

e4. Graphic interface and interaction design services (include video game interface)

The design of software interfaces, except those related to website design.

Include the design of video game interfaces.

e5. Book, magazine and newspaper graphic design services

Graphic design of books, magazines and newspapers, including their covers and interior layout and selection of typefaces.

e6. Broadcast and motion picture graphic design services

Design graphics for motion picture and television use, such as titles, opening and closing montages, bumpers, transitions and interstitials, blue/green screen removal and animations.

e7. All other graphic design services (e.g., signage, packaging, typeface design)

Include: signage and wayfinding graphic design services, packaging graphic design services and typeface design services.

f. Fashion, jewellery, footwear and other design services

f1. Clothing, shoes, textile, jewellery and other specialized design services not elsewhere classified

Other design services including clothing, footwear, jewellery, parade floats, textiles and patterns to be used in the manufacture of individual components of clothing and footwear.

g. Related services and products

g1. Website design and development services Include: software publishers, Internet service providers, web search portals and data processing services, computer systems design and related services.

g2. Consulting services

Providing advice and guidance about specialized design issues.

g3. Printing services

Printing copies of images and documents for others, for a fee.

g4. Drafting services

Producing detailed layouts, plans, drawings, illustrations, graphics or models based on engineering or architectural specifications, for use in the design, manufacture, installation, construction, repair or maintenance of buildings, structures, systems or components.

g5. Sales of merchandise purchased for resale as is

Retail or wholesale sales of merchandise.

h. Other sales of goods and services - specify:

Include: interior decorating services, consulting services (not associated with the production of a design), market research services, advertising creative services (e.g., creating complete advertisements or advertising campaigns).

	CAN$ '000
Interior design services including construction management
Residential interior design services
Non-residential interior design services
Historic building interior design services
Interior design services not including construction management
Interior decorating services
Industrial design services
Product industrial design services
Model design and fabrication services
Graphic design services
Corporate identity and communications graphic design services
Advertising graphic design services
Commercial illustration services
Graphic interface and interaction design services
Book, magazine and newspaper graphic design services
Broadcast and motion picture graphic design services
All other graphic design services
Fashion, jewellery, footwear and other design services
Clothing, shoes, textile, jewellery and other specialized design services not elsewhere classified
Related services and products
Website design and development services
Consulting services
Printing services
Drafting services
Sales of merchandise purchased for resale as is
Other
Total sales of goods and services

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

	Percentage
Clients in Canada — individuals and households
Clients in Canada — businesses
Clients in Canada — governments, not-for-profit organizations and public institutions
Clients outside Canada
Total percentage

Sales by consumer location

1. What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

If ultimate consumer location is not known, the following are acceptable substitutes:

• shipping destination
• client's billing address
• location of this business's retail customers
• location of this business's warehouse/distribution centres.

	Percentage
Newfoundland and Labrador
Prince Edward Island
Nova Scotia
New Brunswick
Quebec
Ontario
Manitoba
Saskatchewan
Alberta
British Columbia
Yukon
Northwest Territories
Nunavut
United States
All other countries
Total percentage

International transactions - revenue received from exports

1. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business receive revenue from clients outside Canada for the sale of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

• Yes
• No

2. What was the revenue received from clients outside Canada?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Revenue received (CAN$ '000)

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

	Percentage
Goods
Services
Royalties, rights, licensing and franchise fees
Total percentage

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

	Percentage
United States
Mexico
Provide the percentage of revenue received from any other countries - top 4 clients only
Other country 1
Other country 2
Other country 3
Other country 4
Total percentage

International transactions - purchases from outside Canada (imports)

5. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make payments to suppliers outside Canada for the purchase of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

• Yes
• No

6. What were the payments made to suppliers outside Canada?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

Payments made (CAN$ '000)

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

	Percentage
Goods
Services
Royalties, rights, licensing and franchise fees
Total percentage

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

This section is intended to measure the value of international transactions on goods, services, royalties and licensing fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

	Percentage
United States
Mexico
Provide the percentage of payments made to any other countries - top 4 suppliers only
Other country 1
Other country 2
Other country 3
Other country 4
Total percentage

COVID-19

1. In response to the COVID-19 pandemic, did this business experience additional expenses to comply with public health and safety guidelines or corporate guidelines to be allowed to operate?

Additional expenses could include: purchases of cleaning supplies, sanitation measures, protective equipment for employees or customers and costs to retrofit business operations (e.g., Plexiglass barriers, new equipment that facilitates physical distancing, additional labour costs).
Public health and safety guidelines refer to guidelines from a federal, provincial or municipal health agency.

Yes

What were the total additional expenses in fiscal year 2020?
Report in thousands of dollars. For expenses less than $500, enter "0".
When precise figures are not available, please provide your best estimate.

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

No

2. In response to the COVID-19 pandemic, in which of the following ways did this business change operating methods? 

Include both temporary and ongoing changes.

Select all that apply.

• Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
• Retrofit the workspace
• Invest in e-commerce platforms
• Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
• Develop new supply chains
• Ask some or all employees to work from home
• Introduce or accelerate the introduction of new goods and services
• Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
• Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
• Change marketing strategy (Include re-allocating marketing budget)
• Increase marketing budget
• Decrease marketing budget
• Expand to new markets
• Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
• Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
• Downsize business activities (e.g., reduce goods and services offered)
• Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
• Reduce costs other than labour costs
• Take other actions
• Specify the additional actions taken

  OR

• No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

No

Notification of intent to extract web data

1. Does this business have a website?

• Yes
  Specify the business website address
  e.g., www.example.ca
• No

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from business websites. As a result, we may visit the website for this business to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on businesses, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

• Strike or lock-out
• Exchange rate impact
• Price changes in goods or services sold
• Contracting out
• Organizational change
• Price changes in labour or raw materials
• Natural disaster
• Recession
• Change in product line
• Sold business or business units
• Expansion
• New or lost contract
• Plant closures
• Acquisition of business or business units
• Other
  Specify the other changes or events:
• No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is the provided given names and the provided family name the best person to contact?

• Yes
• No

Who is the best person to contact about this questionnaire?

• First name:
• Last name:
• Title:
• Email address:
• Telephone number (including area code):
• Extension number (if applicable):
  The maximum number of characters is 5.
• Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

• Hours:
• Minutes:

4. Do you have any comments about this questionnaire?